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Recent files in Dropbox Capture

Hello Dropbox team 👋,

I noticed today that I'm not able to open recent files on capture.dropbox.com. It stucked in loading like this. Are there som problems with Capture or it can be something on my side? I tried different browsers, but nothing worked.

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YoucefDropbox

So sorry about the issue above. This issue has been solved in the latest version of the app. You can get it from here: https://www.dropbox.com/capture

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michallbanas

Update: it is also happening on desktop app
Still loading with no results.

v78.0.2

Screenshot 2022-06-02 at 8.30.46 PM.png

Walter

Hey @michallbanas, sorry to hear about this.

Have you tried clearing your browser's cache or an incognito window at all since you first noticed this?

Also, could you try rebooting your computer and router and let me know how it goes?

Thanks so much!

michallbanas

Yep, tried everything you mentioned, but nothing worked. Don't know if it helps to you, but this is what I see in the browser's console when capture.dropbox.com is loading.

Screenshot 2022-06-02 at 9.13.51 PM.png

michallbanas

So this is what I tried so far:

- different browsers

- incognito mode

- different computer (for the same account)

- delete cache

- flush dns cache

- restart router

- reinstall app

- disconnect and reconnect app to dropbox

It is a mistery to me 👀

YoucefDropbox

So sorry about the issue above. This issue has been solved in the latest version of the app. You can get it from here: https://www.dropbox.com/capture