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My files are available offline, but I can't open them from OneDrive.

Hello

I really hope someone can help me with this!

I had all of my files I Dropbox in the desktop app on my Microsoft (Windows 10) computer. I had chosen to save files online and not local due to the fact the my computer doesn’t have enough GB. I then choose to move to OneDrive (also in the desktop app) and just cut and pasted my entire folder with all of the folders and files in it. It then took a long time of course to move it all and now the desktop Dropbox folder is empty and everything should then be in the OneDrive desktop folder. OneDrive said that it was done syncing but when restarting the computer it continued. I have restarted the computer several times since yesterday and it happens every time. I had just about 200 GB worth of files in the Dropbox and everything is moved but only about 60 GB of the files can open in OneDrive and the rest of them is not able to open. I have googled and found out that this method can be used but I should probably have saved it to the local desk and not only as online files according to google. When I open Dropbox.com now I see my files and I tried to download one folder to the local desk as a zip file but it wasn’t able to open. Now I am really not sure what to do or how to get all of my files to OneDrive so I can open them all. As mentioned my local hard drive doesn’t have space for it all and on top of that I’m not sure if Dropbox has still saved all of my files online and if they are even saved there since I deleted them in the Dropbox desktop app. Dias anyone have a good advice and a solution for me so I will not loose any files? I am in the middle of an exam so it is very urgent.

Thanks in advance!

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Hannah

Hey @eastendanto, thanks for joining our Community.

There's not really a direct way to move your Dropbox files to OneDrive, but you can download them from Dropbox to your computer and then add them to OneDrive.

I hope this helps.

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Mark

Hi @MathildeC

The only way to do this is to download the files first - if not you are just moving placeholders over and not the actual files. There isnt a way around this.

If the files are now missing due to you cutting them you can restore via www.dropbox.com/events

madmick

Sorry to be a wet blanket but I once made the mistake of trying to use One drive as an additional backup.

It stripped all the content from Dropbox and spirited it away into the cloud where I could not easily access it. My attempts to do so resulted in a complete crash of my system and I had to take the computer to my guru to get the mess sorted out. My instruction to him was "Get this programme of this machine". My photos are now on my computer and backed up onto Dropbox and an external hard drive and I will never try to use another cloud-based system.

One drive still sends me emails telling me I am over my storage limit and my photos will be deleted but I cannot find any way of deleting them myself so they will just have to stay there until they get around to deleting them.

My advice to you is delete one-drive from your system.

eastendanto

Hi,

want to transfer all my files to my One Drive. Account won't let me as I'm over my free plan limit.

Only option i can see is that Dropbox want me to pay for a 2000GB upgrade before I can transfer files?

Options that allow me to do this for free if any one has insight would be much appreciated.

rgds

Hannah

Hey @eastendanto, thanks for joining our Community.

There's not really a direct way to move your Dropbox files to OneDrive, but you can download them from Dropbox to your computer and then add them to OneDrive.

I hope this helps.

NB141

Hi …. @eastendanto @Mark You can import directly into Onedrive from either Dropbox or Google drive by using Onedrive Import Cloud Files tool. You just have to sign in with your Dropbox account and Onedrive will import your files in the background regardless if you have your computer or phone turned on.