multiple empty 'view-only conflicts' folders are created

Question

Shared folder stopped syncing at some point and multiple empty 'view-only conflicts' folders keep created ...  After deleting one of them, new empty folder with the same name created automatically..   <shared folder name>(view-only conflicts 2019-12-22 1)

Is it any way to get rid of these forlders and resume normal sync?

I have view-only access to this shared folder and never had problems with sync before

Daphne · Accepted Answer

Hey @joneim, thanks for reaching out to the Community!

Usually, "view-only conflicts" are created when you try to make changes within a folder where you only have viewing rights, to save a copy of the file that you made changes in.

You mentioned though that you're getting empty folders with "view-only conflict", which seems a little strange.

Can you try deleting all versions of this folder from the desktop Dropbox folder, allow the app to sync and see if any folders re-appear?

If they don't, you can then add the original shared folder back to your account from here. "Deleting" a shared folder doesn't remove your access, so it can be added back.

Let me know how it goes!

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