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Badge app icon will not go away.

04052018

I'm running Sierra on a Macbook Pro.

I've turned off ALL Dropbox notifications in the Mac preferences and have turned off noticiations within the Dropbox app settings. And still, every time someone comments on a shared file the bright red badge app icon appears. I do not want this.

Is there something I'm missing?

Thank you in advance.

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Accepted answers

Walter

Hey @04052018,

Thanks for the additional info - much appreciated.

Even though this is not within my scope of expertise since this is clearly an Apple thing, I was able to find this for you.

To disable the Red Badge Alerts on Dock Icons in Mac OS X, you can open System Preferences from the  Apple menu and choose “Notifications” . Then, choose the app from the left side, then uncheck the box next to “Badge app icon”.

I hope this helps and keep in mind that you'd need to contact Apple for further resolution since this is not related to Dropbox in any way.

All comments

310EI

@04052018 wrote:
I've turned off ALL Dropbox notifications in the Mac preferences and have turned off noticiations within the Dropbox app settings. And still, every time someone comments on a shared file the bright red badge app icon appears. I do not want this.

Is there something I'm missing?

Thank you in advance.

Hello, @04052018...

Take a look at this Help Center article... perhaps the second sentence below the title might work (I'm not sure it will prevent it from popping-up again since I cannot test it at the moment).

310EI

Hello, @04052018...

I found this Help Center article to turn on/off.

HELP CENTER ARTICLES:

Minato

Hey @04052018,

Can you send a screenshot of the badge you mention?

As there are some types of notifications that can't be removed.

I hope to hear from you soon!

04052018

Hi there,

Thank you for the response! It looks just like the "Notifications" icon below except on the Dropbox icon in the top menu bar on a Mac. It will have a number inside the red circle, indicating how many notifications are unread.

04052018

Hi there,

It's not the Dropbox badge I'm referring to. I'm referring to the red circle notification (called "badge app icon") in the menu bar on a Mac.

Walter

Hey @04052018,

Thanks for the additional info - much appreciated.

Even though this is not within my scope of expertise since this is clearly an Apple thing, I was able to find this for you.

I hope this helps and keep in mind that you'd need to contact Apple for further resolution since this is not related to Dropbox in any way.

04052018

Hi there,

I assumed it was an Apple thing, but since I already have "Badge App Icon" unchecked (in the original post I mentioned ALL notifs are unchecked) I thought it may be a Dropbox issue for whatever reason.

Thank you for the response!