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Backed up PC files no longer appearing in the app. Windows 11.
Hi, I backup a folder from my Windows 11 PC to Dropbox. The folder used to appear in the app along with the other files I keep in Dropbox. I just noticed that the backed up folder is no longer visible in the list of files in the app. The folder is still there on my PC - whew! Has something changed recently? I really need…
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Cartella di windows 10 pro non fa accedere a cartelle Dropbox
Ciao Ho un problema da qualche tempo su un pc fisso con windows 10 Pro Praticamente non riesco ad accedere tramite le cartelle del pc di windows 10 Pro Clicco e rimane in attesa senza accedere alle foto ecc. Invece tramite web funziona tutto In altre macchine funziona senza nessun problema come posso risolvere Grazie Mauro
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Memory Usage - even when Dropbox is doing nothing
Hi, i have been using Dropbox for years and i am very satisfied. I was noticing that Dropbox uses a relative high amout of memory even when the application was doing nothing. My Dropbox-folder contains 667 files and 100 folders using 574MB. This article high-cpu-usage mentions reasons for high CPU/RAM usage, but 1/4 GB of…
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Updates I make to my Documents folder don't sync to Dropbox.
Trying to understand how Dropbox should work. I'm using Win10. I typically save all my documents in my c:\Users\xxxxx\Documents folder. When I attempt to sync my documents by using the web app "https://www.dropbox.com/home", and select "Upload or Drop" my Documents folder, I see in File Manager that Dropbox creates a copy…
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I can't move my dropbox folder to external hard drive
Hi, I just bought a new computer and the hard drive is smaller than my dropbox and like to have my dropbox on my computer since it is faster to open and save files to it. I went back to best buy and asked them the best way to do this. On my other work computers I just went to sync and moved my dropbox from the C drive to…
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My Windows Dropbox app doesn't launch automatically upon startup
This is about the 4th time in about 2 months I've noticed that my Dropbox desktop app (Windows) has not opened or appeared at startup. Over 5 years using the desktop app on the same equipment and in the same manner, and no idea why this keeps happening all of a sudden. This time I cannot even figure out how to open the…
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Business Dropbox Folder appears in Personal Dropbox
Hello, I have a Business Dropbox account folder and a Personal Dropbox account folder both in my Microsoft File Explorer. Somehow, my Business folder has all of a sudden appeared as a folder 'inside' my Personal Dropbox. I'm not sure what happened. I want to remove that folder from my personal account, but am afraid if I…
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How can I make Dropbox sync with an external drive instead of my laptop hard drive?
I just went through the same issue as many others where files were downloading to my laptop even though I had "online only" selected. I just deleted the Dropbox app from my desktop and decided to start over. I newly downloaded and opened the desktop app, and used Selective Sync to only choose some folders to have…
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Dropbox App not starting on Win 10 after v197.4.7629 win icons update - permissions error?
Hi, my Dropbox app stopped working today after booting my X1 (Win 10 with latest updates) and updating the Dropbox app manually because it asked to get updated to show me the new symbols in the Win 10 explorer. Did the same update a day ago on my PC with 0 issues. After the update I got an error message, that dropbox can't…
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Dropbox is not saving screenshots, even though this feature has been enabled in backup
Ever since transferring to a new laptop that runs Windows 11, I have been unable to save new Screenshots to Dropbox. The first problem I had was that Windows' infernal and ridiculous Snipping Tool has now made it take longer to take a screenshot. Previously, I pressed Prtsc and the screenshot went straight to Dropbox on my…
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Not seeing "make online only" upon right-click on windows
Hello! I've been using dropbox for over 10 years with no issues, but recently the "make online only" and the "view locally" options seems to have completely disappeared? The expected behavior is to right-click on a file or folder and the options would be on the list, but I no longer see them. I haven't changed any settings…
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Dropbox on Windows 7 - unable to login at system start
Suddenly Dropbox (since couple of versions - my latest is 195.4.4995) stopped to login automatically on system startup. Greyed out icon is available in system tray but Dropbox cannot login. I need manually close it and run it again to start. I uninstalled it and installed fresh version but the output is the same... Any…
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"Your account stopped syncing during an update" error on desktop app on Windows
I am on Windows 11, latest release and my Dropbox is also stuck on updating. The Dropbox version is the same. I am also receiving an error that I have not received before. I have stopped SnagIt, but in order to stop Windows Explorer, I would have to restart my PC.
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Dropbox Installer remove Windows Defender Firewall rule
I'm using Windows Defender Firewall and it blocks sends that don't match the rules. I created a rule to allow the Dropbox process, but every time I update Dropbox this rule is removed. If this rule is removed, I will not be able to use Dropbox, which will be a problem.
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Dropbox for windows says "reconnecting to internet"
Starting today, when I boot up my machine, Dropbox for Windows says "reconnecting to internet" indefinitely, although my machine is connected to the internet and the connection speed is good. How can I fix this? Dave
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Dropbox not connecting upon system startup on Windows
I have the Dropbox app on 3 W10 PCs and one of them is an Acer laptop where a problem occurs that does not occur on the 2 others. The connection to Drop.com is not established automatically when the laptop is started. The icon also does not appear in the system tray. Only by activating C:\Program Files…
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I can't move my Dropbox folder from D: to C: after reinstalling the app
After Windows 11 Home crashed, I had to rebuild the OS and then reinstall Dropbox. I had been using d:\Dropbox as my folder location. But Dropbox started using c:\Users\<username>\Dropbox\. Now I have a lot of files in the d: folder that are not in the c: folder. Dropbox will not let me change the location of the folder…
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I only seem to have read-only rights to my files on the Win11 Dropbox app
This has been mentioned before, but none of the "solutions" provided are working for me. I'm running Windows 11, and have installed the Dropbox Desktop app, both from the app store and the offline installer (uninstalled and restarted between), but I still can't open any of my Dropbox files as anything but "Read-only". I've…
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Dropbox won't uninstall on Win10 - keeps saying it can't be found in the default location
Before you chastise me, I am aware of the many postings of this as I've read them all, however, I have attempted every suggestion or so-called solution to fix the issue and none of them have worked so on with my question. 2 days ago, the desktop version of Dropbox stopped working on my PC. I have tried to delete it but get…
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Confused about the new update to Dropbox Backup and where my folders are in Windows
Hi there I recently accepted a Dropbox Update on my machine. I had previously had it set to upload photos from my phone, as well as my 'Documents', 'Pictures' and 'Videos' folders. This was working fine and I was happy. Since the update, bizarrely my work documents which are in a subfolder under documents have been synced…
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Backup folders not appear on other devices on Windows
I link many pcs with one dropbox account and i can see backup for other devices from each computer recently one of my computer backup disappeared from dropbox folder, I already contact with support but didn't help any idea how to fix it
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How to save PrtSc images to Dropbox, not C drive screenshot folder
Dear Community, please help me with my difficulty as I'm not very good with IT matters. Previously, I directed screenshots (Win + PrtSc) via the location address (Properties > Location tab) directly to Dropbox. However, after upgrading the PC (currently Windows 10 Pro, 2007 edition of MS Office) I cannot direct screenshots…
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Unable to move Dropbox folder from users to C drive as I'm getting an error
I am unable to create my dropbox folder in (C:), it only lets me in users/user, but this does not work for me because im trying to work on a shared project and the file route breaks because of the location of my folder, ive tried just about everything from unistalling to manully moving, please help me Thank you
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Issues with connecting to the desktop app - permanently stuck on Starting...
Our current configuration for our organization's dropbox is as such - we have one dropbox account which is shared with multiple individuals and is typically logged into on the desktop dropbox application by multiple computers throughout the day. For whatever reason, our ability to access the desktop dropbox app stopped the…
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Dropbox app does not start on my windows 10 computer
Dropbox stop syncing my files and I downloaded the normaller installer but that did not start after I double clicked it. I then downloaded the offline installer but that does not start either. I even run it in admin mode and deactivated my antivirus as well. I followed the advanced setup that was refered to in another…
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Some "Available offline" files become online-only on their own, on my Windows device.
Hello, I am using a Windows operating system and have set my "Dropbox" folder to be "Available Offline". Initially, all the files were successfully downloaded to my computer, allowing me to access them offline as needed. However, I have encountered a problem where files lose their "Available Offline" status after someone…
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moving download folder to dropbox in Windows 11
I long ago moved my downloads folder to dropbox when I had Window 10. I just got a new laptop with Windows 11. I followed instructions I found with google, but nothing worked. thanks in advance.
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Can I back up any other folders, besides the Windows ones, plus the D:\ drive?
Hi All, Question on DropBox Backup - Is this restricted to Windows folders only? It only allows the backup of Documents, Pictures etc. Another query, does DropBox restricting backing up on C:\ drive only? I have two drives on my PC, C:\ and D: \. However, I can't choose to backup anything on D: \ drive. Any suggestions?
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Unable to open "Online Only" files without setting them to "Local" first
A user at a company I provide IT support for just upgraded to Windows 10 Enterprise from Windows 10 Home. Upon creation of the new profile and setting up dropbox, it was noticed that the user is unable to open any files without setting the individual file to "local" prior to attempting to open. I searched through community…
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Cannot edit files in synced folders on my Windows machine
I cannot copy anything to the synced Dropbox folders on my PC because "it needs administrator rights". I cannot add or delete anything directly in the PC folders. I have to use the web interface to add, delete or change anything. What the heck happened? I did not change anything on my PC regarding the access rights to the…