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Some "Available offline" files become online-only on their own, on my Windows device.
Hello, I am using a Windows operating system and have set my "Dropbox" folder to be "Available Offline". Initially, all the files were successfully downloaded to my computer, allowing me to access them offline as needed. However, I have encountered a problem where files lose their "Available Offline" status after someone…
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moving download folder to dropbox in Windows 11
I long ago moved my downloads folder to dropbox when I had Window 10. I just got a new laptop with Windows 11. I followed instructions I found with google, but nothing worked. thanks in advance.
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Can I back up any other folders, besides the Windows ones, plus the D:\ drive?
Hi All, Question on DropBox Backup - Is this restricted to Windows folders only? It only allows the backup of Documents, Pictures etc. Another query, does DropBox restricting backing up on C:\ drive only? I have two drives on my PC, C:\ and D: \. However, I can't choose to backup anything on D: \ drive. Any suggestions?
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Unable to open "Online Only" files without setting them to "Local" first
A user at a company I provide IT support for just upgraded to Windows 10 Enterprise from Windows 10 Home. Upon creation of the new profile and setting up dropbox, it was noticed that the user is unable to open any files without setting the individual file to "local" prior to attempting to open. I searched through community…
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Cannot edit files in synced folders on my Windows machine
I cannot copy anything to the synced Dropbox folders on my PC because "it needs administrator rights". I cannot add or delete anything directly in the PC folders. I have to use the web interface to add, delete or change anything. What the heck happened? I did not change anything on my PC regarding the access rights to the…
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NO sync, cannot reinstall "Your computer is currently offline. Please check your network settings"
Dropbox for Windows (Win 10) did not launch this morning. One of several folders I need access to says it cannot be reached (others are fine). * I tried reinstalling the app, but an error message said I was not connected to the Internet (NOT true). * I tried deleting the app and doing an Advanced Reinstall, but I received…
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Screenshot Shortcut Key Conflict on Windows 11. I need my screenshots saved to Dropbox.
Hello, Dropbox Community, I’m reaching out to the community today because I’m experiencing an issue that has become quite a puzzle for me, and frankly, it’s starting to drive me a bit up the wall. When I first installed Dropbox on my Windows 11 system, I distinctly remember receiving a notification about a conflict between…
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App on Windows 11 stuck on "starting" but no progress.
I have been using Dropbox for Windows 11 on my PC for a couple of years now without problem. Today I find that it won't connect. I can browse to the website and login to my account but the app won't start on my PC. Checking its icon on the taskbar it says it is starting but it never gets anywhere, when I look on its…
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Having syncing issues with my external drive on Windows 11
I have an external drive for all my Dropbox files. I have the latest version of Dropbox 195.4.4995 and Windows 11 is up to date. Dropbox has been working for several years without any problem. Since a vew weeks i have a sync problem. When i drop new files into my Dropbox folder the sync should start automaticly. That's not…
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files disappearing immediately from Mac, but still visible on site and Windows
Files and folders are disappearing from my dropbox folder on my Mac immediately after I create them (on my Mac). They still exist on the web and are even showing up in my dropbox folder on my PC. Doesn't happen all the time but enough to be annoying. Any ideas?
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Make online only does absolutely nothing on Windows 11.
I'm syncing my pictures and documents folders to dropbox via backup (windows 11). I want to make a few large folders in pictures to be online only as i don't use them much so don't need them taking space on my local drive. However, when i select a folder and do dropbox > make online-only, it does absolutely nothing. it…
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Screenshots aren't saved automatically to Dropbox after upgrading to Win11
I just upgraded to Windows 11. When I hit Print screen, it no longer goes to my Screenshots folder in Dropbox. A box comes up that shows 3 options. How can I get back to where it captures thethe image immediately and it goes to my screenshot folder in Dropbox?
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Desktop folder icons look different when compared to online folders
Hello! See the blue folder icon above. This differs throughout our organization and online. I would think this means a shared folder but in the online version this folder shows that it's a team folder. This is a screenshot from one of our members, but I have this same folder on my desktop and it doesn't show what you see…
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Dropbox not syncing after reinstalling Windows on my computer
My Dropbox does not seem to be working. It is not uploading files, and it says it is syncing, but the only file in it is screenshots. For some reason, when I merged my two Dropboxes, all my files in my one Dropbox were downloaded onto Google Drive. Now, I have no installations in Dropbox at all and only one file. I have…
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Dropbox downloads show as online with cloud icon. Why? I need all downloaded files to be offline
My Client has been using Dropbox for a number of years. He has a desktop and 2 laptops. He saves all files in Dropbox folders on the computer (local) Dropbox folders. Any new files in these folders are synched across all computers and automatically downloaded to the hard drives of each computer. He has been very happy…
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I can no longer open Dropbox from the icon pinned to the taskbar, nor from the .exe in the folder
Starting today, I tried to open Dropbox that is pinned to the taskbar. It wouldn't open. I opened the program folder and double-clicked on the .exe file. It also would not open Dropbox. I uninstalled and reinstalled with same issue. I can open it from a desktop icon, but why will it not open from the executable file in the…
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Backup software errors with cache placeholder reparse points.
Hi all-- One of my Windows machines has started throwing errors on every backup. The error is: 19-Mar-2024 01:07:07 -05:00 Error: C:\Users\<user>\Documents\My Dropbox\.dropbox.cache\qebcobkqbgpbzfynfuwbof\placeholder.zip: Unexpected reparse-point type: 00000044 And it throws the same reparse-point error for each of the 90…
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If I open and view an online-only file, it becomes available offline
I have a shared dropbox folder that I use from Windows 10. There is a file that I want to be online-only. But if I make the file online-only, and then open it for viewing and close it again (so no modifications). It is a normal Dropbox file again. Why does it not stay online-only?
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Dropbox App Windows 10: Authorizing App fails repeatedly but log in to Dropbox using browser works
Yesterday, I set up a new Windows computer and migrated Dropbox, which I already used on other machines, one of it on the same network. I logged out on the old machine (because Dropbox Basic allows only three apps running at the same time) and, when installing and authorizing the app on the new computer, which is done from…
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Recent Excel and Word Docs not appearing under Recent Tab
I did not install anything new and my computer just snoozed overnight and all a sudden this morning NONE of my pinned Dropbox files are appearing under Excel or Word. I reset the apps, reset the computer and still no luck. I cleared the jump list and that didn't fix anything. I browsed other threads and can't figure it…
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Syncing takes forever (Windows). It's stuck for the past week.
Hi, I am experiencing syncing issues with my Dropbox. After about a week, it still shows that it is syncing 8792 files (the number of files doesn’t change, and it is not on pause). I have tried the following measures without success: * Restarting the computer * Leaving it turned on for hours to let it sync * Unsyncing…
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How to sync to hard drive on Windows 11
I bought a new computer. I always had dropbox sync to my hard drive- not an external drive, the PC. I can not figure out how to do this with a new windows 11 PC.sync to hard drive
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Windows Defender problem is preventing the Dropbox app from running
I have a problem with the app's Dropbox files on desktop (The iPhone and the website work fine). I received this message: Check your internet connection. microsoft defender smartscreen is not accessible and cannot help you decide if the Dropbox application is allowed to run so I canceled all the protections, i.e. - Enable…
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Why is Dropbox indexing one particular file?
I have two computers connected to saw DB folders. One of them (on the left) continues to signal that it is Indexing a particular excel file when the cursor is hovering over it, in spite of the fact that has not been changed in days. The other computer (on the right) does not signal that it is indexing but simply reads "Up…
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Dropbox driver not signed on windows 7
Hello, when I try to sign into Dropbox on windows 7 I get driver error can someone help me with this? thanks!
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Trouble opening files/folders after a Windows update. The device is slow.
after a win 11 update dropbox is painfully slow opening folders and files in file explorer. on my win 10 computer there are no issues
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I can't install the Dropbox 64bit version, the 32bit version shows up
Hi everyone 🙂 i keep installing Dropbox 64bit, but it keeps showing up as 32bit. Is there a reason for that thanks
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Folders I've removed with selective sync are still syncing on my computer
I have recently enabled Selective Syncing in Dropbox and only selected a couple of folders for me to see them on my PC, after selecting them. The rest of the folders that I didn't synchronize, synchronized for some reason. I have tried reinstalling a couple of times, deleting the folders etc., but it would still…
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Turn automated file deletion into "Make online-only" by default
Hello, I use security cameras for research. The cameras are set up to save video recordings directly onto a PC (Windows 11) on the same local network. The folder where videos are saved is inside my Dropbox folder, and the desktop Dropbox client syncs automatically. Videos are therefore automatically uploaded to Dropbox…