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How to unlink the desktop app from My Windows 11 without deleting my account and files?
Ahoi - I want to unlink/delete DropBox from File Explorer (Windows 11) without changing my account. Your explanation is short, sweet and to the point ... except that I can't follow it as right-clicking on the Dropbox icon only offers 'Dropbox' and 'Unpin from taskbar'. Starting the DropBox app doesn't get me anywhere near…
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My work computer no longer syncs, but Dropbox service/website still knows "viewed" file activity.
I run the desktop (Windows) client on multiple machines. Recently, my work machine's client stopped working in a strange way: all my files changes are stuck in "Waiting to sync..." state, but even though I can't upload or download changes to files, the service is still receiving information about what files I'm viewing or…
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Event Viewer error: CertFindCertificateInStore failed with: (-2146885628) Cannot find object or prop
Everyday when booting up I get 5-7 dropbox errors above in Event Viewer. CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property. Bbx version 192.1.4605 OS Microsoft Windows 11 Pro 64-bit Version 10.0.22631 Build 22631 Installed Physical Memory (RAM) 64.0 GB Total Physical Memory 63.6 GB Total…
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I can't scroll through photos anymore on Windows?
I used to be able to: open my dropbox folder, click on a folder with pictures, double click a picture to have it appear full-size on my screen, then scroll through the rest of the pictures in that folder by hitting the cursor keys. Now, since the update, sometimes I can't scroll at all, or when I can, it will show pictures…
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Unable to install Droxbox on my Windows 10 PC
I get the following error report: bn.BUILD_KEY: Dropbox bn.VERSION: 193.3.5459 bn.constants.WINDOWS_SHELL_EXT_VERSION: 69 bn.is_frozen: True machine_id: c618fa91-fe7d-4c57-8b51-6791835c8746 pid: 16932 cwd: 'C:\\Program Files (x86)\\Dropbox\\Update\\1.3.863.1' real_path='C:\\Program Files (x86)\\Dropbox\\Update\\1.3.863.1'…
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Is there a workaround for files with unsupported characters that don't sync?
Hi I'm aware that there are restriction on windows filepath characters that drop box does allow. I have access to a dropbox which I want to download using the desktop app so that the file modified date is preserved (Doesnt seem to be on the website downloads). Unfortunately a couple of the folders names in the dropbox have…
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Ignoring a folder doesn't solve a concurrency problem in Windows, while pausing dropbox does
Hello, I have a Flutter project in my Dropbox folder. I get an error C1090 building it to windows, this error is related to simultaneous access and the log shows it's on a file in the "build" subfolder. Most probably it's dropbox keeping the file blocked while it syncs it. If I pause dropbox the error goes away, but it's…
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Where are Dropbox settings in PC?
I have Windows 11. I can't access Dropbox settings on my PC. When I click on the taskbar icon, the systems appears to be working on something but nothing happens. I have uninstalled and reinstalled Dropbox. Firewall allows the Dropbox functions, and antivirus doesn't block it. What can I try?
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Dropbox folder in File Explorer in Windows 11 is painfully slow
I recently 'upgraded' to Windows 11 and the new File Explorer is now painfully slow when navigating the Dropbox folder. Simply navigating the hierarchy takes seconds and the Windows busy ring appears twice for each click. I have tried: - reinstalling Dropbox (currently 139.3.4798) - enabling Smart Sync (this will likely…
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Dropbox stopped launching from Windows 11 start menu or taskbar
Stopped working today (possibly after windows update yesterday?). Will launch from notification area but not the others. Trien reinstalling - no effect. Any ideas or anyone else seeing this behaviour? Thanks
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Offline files not downloading on Win11
This is a new PC (Win11 Home) and I've installed the Dropbox client (191.4.4995) and then used Selective Sync to limit what is to be downloaded for offline use. My account is Dropbox Plus (2TB). I have "Save Harddrive Space Automatically" = Off, so all folders selected should download 100% for offline use. Sync status…
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Selective Sync Missing under Sync tab
I just installed Dropbox for Windows 11. After installation, I noticed that all my files were syncing to my computer. I checked under preferences->Sync and I do not see selective sync as an option. I also right clicked a file and unsync is not an option either. Everything has a green check mark, no cloud.
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Dropbox app won't open on Windows 11.
Hi. My dropbox app won't open when I click on it, run it as administrator, disable my firewall or anti-virus program, reinstall it, or anything else I have tried... It is the same for both my computer and laptop. I use windows 11, 64 bit system.
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Chinese characters in my deletion confirmation pop-up on Windows
Hi, Something new happen recently when I was deleting some files. When I delete something from my Dropbox, I get a notice that they're moving the files to the Recycle Bin and then another prompt that asks me if I want to remove those files from all the devices connected to the dropbox. The new thing that happen is the last…
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"No internet connection. Your computer is currently offline" when I access my Windows device.
Dropbox installer fails, saying "The installer could not connect to the Internet. Ensure that your computer is connected to the Internet and your firewall allows DropboxUpdate.exe to connect then try again". But there's internet because I'm able to browse the internet just fine. I have Windows 11 Home 64bit. So I tried…
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Dropbox Syncing Without My Permission
Hi! I am running into a potential problem with Dropbox. When I started up my Windows 10 PC this evening, the Dropbox desktop app on my screen immediately started syncing, even though I had not prompted it to do so. I quickly clicked "Pause syncing", and then selected "Indefinitely". Now, the Dropbox desktop app on the…
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Dropbox folder is missing from left sidebar on Windows
I am pretty sure there is supposed to be a drop box folder similar to the onedrive folder on the folder pane in windows explorer. While I could pin directory to the quick access bar, its not the same. I like having my entire directory visible from the folder pane and only have certain folders pinned to quick access. Is…
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Missing 'Copy Dropbox link' option in Windows
Hi everyone 🙂 on the right click of edge browser, to move/back up to Dropbox keeps going missing and have to keep reinstalling drop box every day is there a fix for this please thanks
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What exactly does the "backup to Dropbox" menu item do (Windows)?
If I pick this on a folder, does it leave the original files alone and simply make a synced backup copy in the dropbox folder? This is my desired result, but in searching I see a lot of irate people who have their files moved away or something. Perhaps that is something different though... Also, what is the general…
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Never stop syncing, no tick marks on folder, no dropbox menu on right-click
Hi all. Anyone experiencing the same issues with me? 1. My dropbox NEVER stopped syncing. I have no idea which files are being synced (downloading or uploading). It's been like this for weeks. 2. My dropbox folders have no tickmarks indicating synced or the blue icon indicating syncing. 3. There is no dropbox menu when I…
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can't delete dropbox filepath from Windows Explorer
I'm having an issue with trying to uninstall Dropbox from Windows. While I was able to correctly remove the application from Windows using its uninstaller, it did leave behind this weird "dropbox" file path in Windows Explorer. However, whenever I try to click on the file path, it just gives a "location is not available"…
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I reinstalled the desktop app on my Windows 10, and now I have two Dropbox folders on my device.
I accidentally interrupted reinstalling the Dropbox app on my Windows 10 desktop while I was trying to deal with sync issues. As a result, I am now in the following mess. 1) all my files are visible and up-to-date at dropbox.com 2) they seem to be replicated in a folder called Dropbox(Old) on my desktop 3) there is an…
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Dropbox never finishes syncing - Windows 190.4.6383
I had used Dropbox for limited files because I didn't have enough storage and was using OneDrive to manage some online sharing to my phone but I hated it so paid to get more storage, dumped OneDrive, and did some cleanup on my PC before copying everything to Dropbox. In the midst of all this Dropbox was no longer able to…
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Cant view a folder on my windows pc but i can see it on my macbook
Hi, i am in a shared folder in dropbox. I can view this folder from the webversion, the app on my macbook and the app on my phone. But the application on my windows pc doesnt show this folder. Other folders im in i can see. Hopefully someome can help me out!
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Cannot open files after rebooting Windows - files appear as online-only
Hello everyone, after I rebootet windows because there were some major problems after a failed update, I resynched my dropbox and all files seem to be there and in order like they used to be. unfortunately, I cannot open any of them (marked with the grey cloud symbol) and I suppose its because they are only available…
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"Could not complete sign in. Please try again" error on Win11
Hello, I am running windows 11, and had to update my username as windows truncated to 5 characters. I successfully followed the following guide to update the username: https://www.elevenforum.com/t/change-name-of-user-profile-folder-in-windows-11.2133/ However, once the username updated it broke my dropbox install pointing…
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I can't delete pdf files on Windows 11 (home version)
I have been cleaning up my Dropbox files using Windows Explorer. I have 12 individual pdf files that I can not access or delete.
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Accessing .paper files from desktop app (Windows and Linux)
I have dropbox installed on both my Windows PC as well as on my Linux notebook. I am looking for the .paper files but cannot seem to find them anywhere. The only place I can access them is through the browser or on the mobile app. Can I access them through my file system?
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File details not viewable in Windows 11 File Explorer
I have Dropbox version 152.4.4880 installed on a Windows 11 (21H2 Build 21000.739) desktop. I have "Dropbox system extension" ("store files as online-only to save ****** drive space") enabled on that PC . When I go into the Dropbox folder via File explorer and examine a folder customized for music I see zero details in the…
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Where is my Dropbox folder on Win 11?
I recently bought a new Win 11 laptop and am in the process of migrating everything over from my old Win 10 laptop. I went to the Dropbox website and downloaded the app. That all went smoothly and within seconds, I was shown a window with all of the files exactly as they are in my Dropbox folder on the old Win 10 laptop. I…