Windows

My app on Windows has been stuck on 'indexing' for 2 days.
I have a fresh install of Windows 11 onto which I've installed Dropbox. It's a fresh install on this machine so there are on local files. It's been stuck on 'indexing' for 2 days. I've tried restarting the machine, I've tried uninstalling, deleting all the registry keys and files I can find and re-installing and it's still…
Dropbox app on Window 11 unable to connect to Internet, does not retain autostart or proxy setting
I just downloaded and installed the Dropbox app to my Win 11 Pro system, but it is unable to connect to the Internet. I saw that some people were able to resolve this issue by turning off their proxy settings, so I tried that, quit the app, and restarted it, but the setting change I made does not stick. The app reverts to…
If I sync my desktop app now on Window, will files be deleted from the site? How can I prevent this?
If I delete a folder in my Dropbox folder on my PC, will it also delete the synced folder on my dropbox account? I haven't synced to my desktop PC in a long time and I'm worried that I've moved things around so many times that it might sync to my Dropbox account and delete important backed items. Additionally, can I delete…
Dropbox doesn't open on my Windows 10 device.
I am a long term Dropbox user, having been using it for years on many different platforms including Samsung tablets and phone. Starting around a year ago I noticed I could not "open" it on my Dell Win10 desktops, I have to go on line to my account and open it. Something seems to have changed as this is the case from two…
I can't sync files issues on Windows since using Obsidian
I have not been able to synchronize files with Dropbox since yesterday. Previously I had synchronized files with Obsidian and an internal plugin. Then it suddenly stopped working. When I upload files manually, it keeps saying that it skips 19 of them. I don't know how to upload these 19 more files. They are no different…
My Dropbox app doesn't connect to the internet on Windows 11
I am having the issue that I have seen reported here many time. The DropBox app (in Windows 11) will not connect to the internet. I have had our IT director look to see if our firewall is blocking the app but he said that it is not. I have tried reinstalling and all the other solutions I have seen that have worked for…
Win10 Machine - Copy Dropbox-link (inexplicably) gone
Hi, As the subject line says, the Copy Dropbox-link option is gone. Installed latest version of Dropbox, everything looks synced and nice. Only way to send a link to a folder or file is going through the online-hassle. Windows Explorer no longer shows the Copy Dropbox link when right-clicking. Tried accessing the…
Documents on Dropbox appear on iOS and web, but not on Windows app.
I have used Dropbox for years with no problems. Recently I have been scanning documents into folders labeled by the date. Scanning was done by Scanner Pro and uploaded to Dropbox through that App. It has worked perfectly for several weeks, but when I scanned 70 documents from 1989 and uploaded them to Dropbox, they show up…
Repeated Dropbox messages on Win10 about moving online-only files to the Dropbox folder
Repeated messages are appearing today; first time ever: Does anyone know how to stop these? Edward
Files appear on one connected device, but have not synced to the others
Hi, I have DB on my laptop that has all my files showing currently in my DB folder on Explorer. Since 5/29 my desktop folder files do not show these files, when I go to dropbox.com on my desktop it does not show these files, the DB app on Iphone does not show these files and on my laptop when I go to dropbox.com I do not…
Folders are in confusing locations on Windows 10.
How to untangle unwanted syncs using Windows 10 File Explorer? I use Win Explorer's filing system, and have an old Dropbox folder as well intended for a few special folders. Folders have started to be confused: some subfolders appearing under Dropbox, others where they should be: Windows Quick Access. No Dropbox app is…
I want to switch OS from Windows to Linux - will my Dropbox files be safe?
I have a very old desktop PC currently running Windows 10 with Dropbox. It cannot be upgraded to Windows 11. I am thinking of changing the operating system to Linux Mint. What happens to my Dropbox files if I do this? Is Dropbox compatible with Linux? If so, what version? Are all my files retained in the Dropbox cloud…
How can I safely uninstall and reinstall the desktop app without losing files?
I'm running Desktop Basic under Windows 7 but it may not have been initially installed as ADMIN. There are several files in folders that are not easily replaced. If the current version is uninstalled will these files remain intact and be accessible under reinstalled Desktop ? Are there any "gotchas" with uninstall &…
Sync is "up to date" yet many folders are missing from the backup folder
hey guys I am helping someone with their Dropbox on Windows 10, they have the 2TB plan, the folders in question are around 120GB in size to be backed up so plenty of space. Anyway, fresh start on Dropbox, reinstalled the app last week as the friend hadn't been using Dropbox for ages, got the latest, synced the folders, but…
Windows (10) keeps telling me that Dropbox wants to change files on my machine
Windows (10) keeps telling me that Dropbox wants to change files on my machine. I get the Account Protection security pop-up window multiple times a day and sometimes there'll be dozens of them in the morning. What's going on?
I'm missing files/folders in new Windows desktop version - I can't access my Downloads folder
I believe I installed the new version yesterday 5/27/24, and I can not find my files. I think they may be in the old version. I do not understand computers very well, and bc I only have the basic plan I can't talk to anyone. When I try to go into the file, I get the following error msg...dropba\pc\downloads is unavail. And…
Large number of files (>300,000) “syncing” at boot up on PC, but no record of any files synced.
This week, when I boot my PC, the sync manager indicates over 300,000 files are being synced. When the process ends an hour or two later, there is no record of which files have been synced. This behavior does not occur on my mac, only on the PC and only within the past week or two. Support first claimed it was due to a new…
Brown icon 'sync icon' in left bottom corner of my files
Has this issue been solved? I have the same issue with a Windows 11 machine. It has One Drive as part of an O365 subscription. From the thread (which I don't seem to be able to reply/comment on) it looks like a conflicy between One Drive and Dropbox. I don't to uninstall One Drive - I don't see why I should need to do…
The Dropbox shortcut on my desktop isn't working
My shortcut icon stopped working a couple months ago. The only way I can access dropbox is through windows explorer. I'm running windows 10. I have uninstalled/reinstalled multiple times, restarted my pc multiple times. I've tried single and double clicking, right clicking, running as administrator. By the way, the…
What's the difference between the desktop app offered on the Microsoft Store and Dropbox Lite?
There's a dropbox lite (released 2013), and dropbox beta (released 2020) in the Microsoft store. I ran across a thread that the desktop app was discontinued in 2022, but I just downloaded an executable from here. Downloading the desktop app No changelog. When was it released? I had it installed on my pc at one time, but…
My Dropbox sync icons are missing on Windows 11. I need to see if the files are available offline.
Hi all, Our sync icons next to the folders/files are missing on my computer. I cannot see if the files are local or online only. I have resinstalled dropbox, and they were back for one day and have now dissappeared again. Please help!
I keep seeing an hourglass when clicking on the Dropbox icon on Win11 and nothing happens
When I click on the dropbox icon in the tray at the bottom of the screen, an hourglass appears for about 5 seconds, and then - nothing. same for clicking the icon in the start menu.
Is there a way to edit the Windows context menu?
I know that I can remove Dropbox from the context menu entirely in regedit, but I don't want that. I want to just remove some of the items on it and only keep "Copy Dropbox link" and "View on Dropbox.com". Alternatively turn it into a submenu so that it doesn't show all those options every time I right-click a file.…
Dropbox Capture screen recording skips and buffers upon playback
When I do a screen recording using Dropbox Capture (v94.0.3), the resulting video skips and buffers upon playback. It's unwatchable. I have tried waiting for the full video to load before playing it - that does not help. I've uninstalled and reinstalled Dropbox Capture - that doesn't help. Cleared my cache too, that didn't…
The newly installed Dropbox won't open on my laptop with Windows 10.
newly installed dropbox (laptop, windows 10) will not open so cannot move it to file explorer
Can't scroll through photos within a Dropbox folder when using the Windows Photos App
Hello, This was asked in another thread in 2023, but there wasn't an answer. I thought I would try again. I like to use the Windows 10 photo app to do a quick check on photos when I don't want to fire up Adobe LrC. If I view photos from a folder other than Dropbox, I can scroll through all the photos in the folder using…
"Dropbox failed to uninstall" on Win10.
Trying to uninstall Dropbox Client in my Win 10 Home edition n the uninstallation process incompletes with "Dropbox failed to uninstall" n try to remove manually n reinstall it also ends up with the same error. Already follow the steps from previous post in Dropbox Community, still no luck. Can please help......
Error when trying to back up Dropbox to Goodsync after Windows 11 update
I used the Goodsync program to backup Dropbox for years without problem. Now, I installed Windows 11 and when I try to synchronize the Goodsync returns this error: Cannot get Link info: DeviceControl failed: The file or directory is not a point for new check (error 4390)

Windows

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