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Drobox using too much internet data without being used on Windows
Hello I am using a mobile hotspot Wifi on my PC and I noticed that Dropbox is using a few gigabytes everyday without being used. In a couple of days I used 20GB of data and it is slowing down my connection! is there anything I can do except stop syncing? Is there a way to optimize this data usage?? and why is this…
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Dropbox tries to back up a file I excluded from back up on Win11
Hi there! DropBox Backup is trying to back up a file that I had excluded from back up. I'm using DropBox 194.4.6267 on Windows 11 to back up my e-mails from "%APPDATA%\Thunderbird\Profiles\<my-profile>\". In "Dropbox Backup" -> "Choose folders", I have unchecked / deselected / excluded the file "parent.lock"…
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Dropbox stops syncing and icon disappears
I’m using an HP laptop as well as iPhone and iPad. When in my laptop, periodically the Dropbox icon (free version of Dropbox) disappears from my task bar and then I notice that files that should be syncing, no longer reflect the Dropbox icon on them. Why does this keep happening? What do i have to do to get my syncing…
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I can't free up hard disk space with online-only in Windows
Freeing up space on your hard drive is a daunting task. I had to reinstall the Dropbox application and the "Available without connection" or "Online Only" menu is no longer visible. Now there is "Manage hard drive space": If something worked, why did they change it? It's more difficult to do things that way. We have…
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Thumbnails of photos not showing on Windows 11
Hi there I have issues with my thumbnails on DropBox DorpBox is showing all the thumbnails as icons I have attached a screenshot with this email Please confirm how to fix this issue because it is frustrating and is making my work so slow because I have to open every picture before attaching I hope you will reply to me soon…
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URGENT: New Win11 PC: Dropbox will NOT download files from cloud -> PC, selective sync = 0 files
Hello all, I have a new Win11 PC. After installing the local Dropbox app, and ensuring selective sync is set to download all files, Dropbox WILL NOT download. I'm sure I'm not the only one who's experienced this, but haven't found a solution. Out of the 700 GB in the cloud, DB only downloaded about 29 gig and just won't go…
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grey cloud with white triangle inside showing next to my files on the Dropbox app
buongiorno, ho cambiato pc e una volta impostato dropbox noto che ci sono tutte le cartelle ed i file in esse contenute ma sono evidenziate con un cerchio marrone con all'interno un triangolo bianco e non lo vedo disponibile su esplora risorse del pc finché non ci clicco sopra, lo scarica e quindi lo rende disponibile. la…
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Windows Protection App control blocking Dropbox
Windows 10 app control blocked dropbox. When opening, Windows cancels with this notification: Virus & threat protection Unauthorised changes blocked Controlled folder access blocked Dropbox.exe from making changes. Click to see settings. When I click through the history does not show the event so that I can authorise. How…
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Trouble logging into my Dropbox desktop app after moving Dropbox folder
My local drive C got filled up so the files in my dropbox stopped syncing to my computer. I tried moving the Dropbox to other drive , but it seems i didn’t move it appropriately and the Dropbox stopped working. I uninstalled the app and tried downloading it but the Dropbox installer keeps showing an error that refuses to…
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I can't start the desktop app on Windows as I'm getting a permissions error
running windows 10 Prp Version 21H1
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Dropbox Issues since Windows 11 Update
Hello, I've recently noticed issues with Dropbox, I can only assume this is since the Windows 11 update to my laptop. 1. Dropbox app won't open. (No issues with firewalls, have uninstalled, advanced reinstall and even reset my entire laptop). The app not working means I can't back up my laptop... 2. During installation,…
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How do I get "send to Dropbox" as an option when I right click a file in File Explorer
On my old Windows 10 computer I had the ability to right click on any file using file explorer and the option "Send to" would appear and I could then select "Dropbox" and the file would go to Dropbox location on my desktop. My new Windows 11 computer does not show "Dropbox" as an option when selecting "Send to". How do I…
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Indexing all files at startup
16.january.2023 my dropbox would suddenly stop working and give a error message that dropbox would have to restart. 'Les mer i hjelpesenteret' -> Read more on dropox website.... There i have tried the sugested solutions but still the same issue. I have tried re-installing and rebooting a couple of times. Yesterday it…
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How to unlink the desktop app from My Windows 11 without deleting my account and files?
Ahoi - I want to unlink/delete DropBox from File Explorer (Windows 11) without changing my account. Your explanation is short, sweet and to the point ... except that I can't follow it as right-clicking on the Dropbox icon only offers 'Dropbox' and 'Unpin from taskbar'. Starting the DropBox app doesn't get me anywhere near…
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My work computer no longer syncs, but Dropbox service/website still knows "viewed" file activity.
I run the desktop (Windows) client on multiple machines. Recently, my work machine's client stopped working in a strange way: all my files changes are stuck in "Waiting to sync..." state, but even though I can't upload or download changes to files, the service is still receiving information about what files I'm viewing or…
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Event Viewer error: CertFindCertificateInStore failed with: (-2146885628) Cannot find object or prop
Everyday when booting up I get 5-7 dropbox errors above in Event Viewer. CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property. Bbx version 192.1.4605 OS Microsoft Windows 11 Pro 64-bit Version 10.0.22631 Build 22631 Installed Physical Memory (RAM) 64.0 GB Total Physical Memory 63.6 GB Total…
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I can't scroll through photos anymore on Windows?
I used to be able to: open my dropbox folder, click on a folder with pictures, double click a picture to have it appear full-size on my screen, then scroll through the rest of the pictures in that folder by hitting the cursor keys. Now, since the update, sometimes I can't scroll at all, or when I can, it will show pictures…
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Unable to install Droxbox on my Windows 10 PC
I get the following error report: bn.BUILD_KEY: Dropbox bn.VERSION: 193.3.5459 bn.constants.WINDOWS_SHELL_EXT_VERSION: 69 bn.is_frozen: True machine_id: c618fa91-fe7d-4c57-8b51-6791835c8746 pid: 16932 cwd: 'C:\\Program Files (x86)\\Dropbox\\Update\\1.3.863.1' real_path='C:\\Program Files (x86)\\Dropbox\\Update\\1.3.863.1'…
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Is there a workaround for files with unsupported characters that don't sync?
Hi I'm aware that there are restriction on windows filepath characters that drop box does allow. I have access to a dropbox which I want to download using the desktop app so that the file modified date is preserved (Doesnt seem to be on the website downloads). Unfortunately a couple of the folders names in the dropbox have…
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Ignoring a folder doesn't solve a concurrency problem in Windows, while pausing dropbox does
Hello, I have a Flutter project in my Dropbox folder. I get an error C1090 building it to windows, this error is related to simultaneous access and the log shows it's on a file in the "build" subfolder. Most probably it's dropbox keeping the file blocked while it syncs it. If I pause dropbox the error goes away, but it's…
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Where are Dropbox settings in PC?
I have Windows 11. I can't access Dropbox settings on my PC. When I click on the taskbar icon, the systems appears to be working on something but nothing happens. I have uninstalled and reinstalled Dropbox. Firewall allows the Dropbox functions, and antivirus doesn't block it. What can I try?
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Dropbox folder in File Explorer in Windows 11 is painfully slow
I recently 'upgraded' to Windows 11 and the new File Explorer is now painfully slow when navigating the Dropbox folder. Simply navigating the hierarchy takes seconds and the Windows busy ring appears twice for each click. I have tried: - reinstalling Dropbox (currently 139.3.4798) - enabling Smart Sync (this will likely…
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Dropbox stopped launching from Windows 11 start menu or taskbar
Stopped working today (possibly after windows update yesterday?). Will launch from notification area but not the others. Trien reinstalling - no effect. Any ideas or anyone else seeing this behaviour? Thanks
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Offline files not downloading on Win11
This is a new PC (Win11 Home) and I've installed the Dropbox client (191.4.4995) and then used Selective Sync to limit what is to be downloaded for offline use. My account is Dropbox Plus (2TB). I have "Save Harddrive Space Automatically" = Off, so all folders selected should download 100% for offline use. Sync status…
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Selective Sync Missing under Sync tab
I just installed Dropbox for Windows 11. After installation, I noticed that all my files were syncing to my computer. I checked under preferences->Sync and I do not see selective sync as an option. I also right clicked a file and unsync is not an option either. Everything has a green check mark, no cloud.
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Dropbox app won't open on Windows 11.
Hi. My dropbox app won't open when I click on it, run it as administrator, disable my firewall or anti-virus program, reinstall it, or anything else I have tried... It is the same for both my computer and laptop. I use windows 11, 64 bit system.
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Chinese characters in my deletion confirmation pop-up on Windows
Hi, Something new happen recently when I was deleting some files. When I delete something from my Dropbox, I get a notice that they're moving the files to the Recycle Bin and then another prompt that asks me if I want to remove those files from all the devices connected to the dropbox. The new thing that happen is the last…
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"No internet connection. Your computer is currently offline" when I access my Windows device.
Dropbox installer fails, saying "The installer could not connect to the Internet. Ensure that your computer is connected to the Internet and your firewall allows DropboxUpdate.exe to connect then try again". But there's internet because I'm able to browse the internet just fine. I have Windows 11 Home 64bit. So I tried…
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Dropbox Syncing Without My Permission
Hi! I am running into a potential problem with Dropbox. When I started up my Windows 10 PC this evening, the Dropbox desktop app on my screen immediately started syncing, even though I had not prompted it to do so. I quickly clicked "Pause syncing", and then selected "Indefinitely". Now, the Dropbox desktop app on the…
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Dropbox folder is missing from left sidebar on Windows
I am pretty sure there is supposed to be a drop box folder similar to the onedrive folder on the folder pane in windows explorer. While I could pin directory to the quick access bar, its not the same. I like having my entire directory visible from the folder pane and only have certain folders pinned to quick access. Is…