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there is no "version history" item in the context menu of the PC application
For some time now, the "version history" item has disappeared from the context menu of PC applications. I only have 4 other items, for example: share, copy link to dropbox. Was this some application change or is it a bug on my part and how do I fix it?
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Dropbox app on Windows gets stuck syncing every time I'm opening online-only files.
Have been using DropBox app (selective sync) for over a year with zero problems, however recently syncing has become a big issue. Issues: * When attempting to view online-only files, DropBox struggles immensely and gets stuck in a syncing loop. Files won't open unless I quit DropBox to sever the never-ending sync loop.…
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Dropbox syncing issues between Windows and Mac due to incompatible characters
We have shared document libraries with multiple users with both Windows and Mac and recently we have encountered an issue where some data is not syncing to devices. It appears Dropbox allows the addition of special / reserved characters in file and folder names and these files and folders are therefore simply ignored and…
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My Windows syncing status shows "updating 2 files" for weeks.
Have Dropbox app on Desktop (windows). It has been showing sync for weeks. When I click on the tray icon it says "updating 2 files" I have no idea what the 2 files are. Since that started I have several folders with the blue sync icon that are not syncing. I turned off firewall, rebooted, shutdown dropbox and restarted…
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Dropbox app for Windows non functional, stuck at "starting"
Hello, Since yesterday, my team (8 users) are encountering problems with Dropbox app for Windows, systems are Windows 10 and Windows 11 so I assume it's not related with any system issues. After restarting the computer, app continues to work for about 5 minutes, after that time Dropbox options from right click menu…
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I use the desktop Dropbox app. Now I see the Windows Store app is installed but "hidden". Why?
Long ago I installed the desktop Dropbox program and have never installed the Windows Store Dropbox app. Today, the desktop program auto-updated as usual. But when I was using a tool to see what Windows Store apps I have on my computer, I noticed that the Windows Store app is also installed but is marked as "hidden". Why…
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Some folders aren't syncing to Mac device, but they are syncing to Windows and Linux
Hi Everyone, I'm on M3 Mac, with the most recent Dropbox app. I noticed that specific shared folders will never show locally, in the file system, despite being marked for syncing. Tried both versions of Dropbox app, with and without the new File API. Reinstalled, redownloaded, redid everything I could think of - the result…
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Files not syncing from my Surface
I saved my most recent version of a manuscript on Monday, May 5th before going out of town. It is now May 8th, and the files are not showing up in my Dropbox account. The most recent version I'm seeing is May 2nd, and I know I've saved later versions. I save the originals to Dropbox via my PC; I'm trying to get them from…
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High CPU load on Windows 11 since a year ago.
Since about a week Dropbox is generating high CPU load, causing my PC to get hot, so the fan is active a lot. More info & what I have tried already: * I am using the most up to date version (v202.4.5551) on Windows 11 (also fully up to date); * I have tried all the tips on the help page about a high CPU load; * I have…
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Context menu disappeared from Dropbox app on Win11 build 194.4.6267
Hi all, it's a bit of time that I no longer see Dropbox options in the context menu on Win 11 (right mouse click). Due to this problem I can't select what files or folders I want to have available online or offline . I can't find an answer or a solution, but I need to free some space on the local drive. If anyone can help…
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The Dropbox sync status icons look different on my Windows computer
Kindly note that the drop box icon status look wrong , for example if i save the folder to view offline the status not became dark green , the status disappear, if i want to to save online a brown box appears . Kindly note that i change the ShellIconOverlayIdentifiers and make drop box to appears first by add space then f5…
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A folder shows a green checkmark that's not the same as the ones on my other folders
I dragged a folder into my DROPBOX folders. This one shows up with a blue checkmark but is not solid. Is it backed up? I do not see any options that are helping me. See the image below
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Trying to Backup to Online only on Windows 11
I have Windows 11. I want to use backup program to save directly to Dropbox cloud only. I create folder in Dropbox on computer and set it to online only (white cloud icon). When I write to it, it reverts to offline (green check).
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Error Code 0x80070185 when trying to open a zip file on Windows 11
Edition Windows 11 Pro Version 23H2 Installed on 5/24/2024 OS build 22631.3737 Experience Windows Feature Experience Pack 1000.22700.1009.0 Have a DB Business account that allows for downloading 100GB individual files. Tried multiple times to download a 79GB .zip file when i logged into the web interface. The file kept…
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How can I install the Dropbox desktop app, NOT Dropbox Lite?
I have a new HP running Windows 11 and an existing Dropbox account that I need to download on this laptop for work. Dropbox Lite will not work for what I need, but I can't seem to download regular Dropbox.
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Provide support for Dropbox for Microsoft Surface Pro 11
It was shocked to learn that Dropbox isn't available for the new MS Surface Pro machines which use a new ARM processor from Qualcom that make them competitive with Mac M series. Hopefully this is in the works. Otherwise Dropbox is providing a sales channel for OneDrive
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My backup files haven't synced since 2021 and I can't access my user profile.
I'm unable to access my user profile on the computer where all my files were stored due to a system malfunction. I had Dropbox installed on this computer, but the license had expired. Dropbox created a folder called "My PC" within the Dropbox folder. I tried to back up my files and noticed that the "downloads," "desktop,"…
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The Dropbox app doesn't launch automatically every time I restart my Win11 computer.
I recently got a new laptop with Win11 on it. Got the Dropbox app installed, synced, etc. When I shut down the computer, then turn it back on, the DB app is no longer available in my system tray, and I have to reinstall. That works, but it's a pain in the butt. Is there a setting in Windows11 that I need to set? Or in the…
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Add option to hide sync status icon in the desktop app on Windows
Many times I share my screen in meeting and i don't want the participants to know that I'm syncing to Dropbox. So if you can add an option whether to hide or show 'sync status icon' in the desktop files so no one -but me- would know whether i'm syncing or not. Currently everyone in the meeting can know which files i'm…
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How to disable Dropbox the pop-up asking me to login to Dropbox on the desktop app?
Recently, I replaced Windows 7 with Windows 10 on my desktop PC. This has worked perfectly so far. My user has a start page with the programs that are important to me and the corresponding link shortcuts, and almost everything works perfectly. Dropbox Basic is one of the many links, but not to the installed program, but to…
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My shared folder locally doesn't have a green check mark. Why?
Good morning, I'm havind problems with one of my shared dropbox folders. I do not get the normal green check mark on any of the files and folders within the shared folder that is giving a problem. With other shared folders I do not have this problem. Also when I'm working in the folder that is giving me problems, I…
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"Files in this folder are being used by Windows Explorer, so they cannot be synchronized" error
There is 1 file that cannot be synchronized. The synchronization problem shows that "Files in this folder are being used by Windows Explorer, so they cannot be synchronized. Please close the file to resume syncing". I tried closing all folders, restarting my computer, and restarting Dropbox, still unable to sync
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Taking a long time to open my Dropbox folders in File Explorer, after updating Win11
After a Win 11 update Dropbox access in File Explorer became very slow. If I click on a subfolder it takes a long time to open subfolder. But, If I click open in new tab or new window, that subfolder opens quickly. Then, if I click on file, pdf or anything else it takes long time to open. If I open Acrobat or an app and…
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Dropbox is constantly syncing and using a lot of the processor on Windows 11
Welcome. I have a problem with droppbox running incessantly on a desktop computer, windows 11. The processor is loaded all the time. The dropbox bar shows 1 in black all the time and shows that it is syncing 207 files, once it shows 16 minutes then 1 hour and it continues like this all the time. The computer works 15 hours…
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Up/Download Speed Indicator Missing?
I was able to check the Up/Download speed of syncing files via the Dropbox app, or by moving the mouse over the Dropbox Task Bar icon. (Windows 11). Has this feature been removed ? See screen shot below.
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The context menus on Windows 11 has gone, how can I bring them back to share files?
The Share links for DropBox has disappeared. How do I get them to show-up again in Windows 11?
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Dropbox synced old files to my new computer
Hi there all, first time poster here and not sure if this is even the right forum. But I signed up for dropbox a few years ago now. I run a very small business so just took the basic product to be able store client files etc. Fastforward a few years and I have bought a new Surface laptop and wanted to duplicate what I had…
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Make available offline doesn't show up in my settings or on my drop-down menus on my Windows 11
smart sync doesn't show up in my settings or on my dropdown menus on my new computer. Windows 11.