Windows

Syncing speed is super slow -almost 0 speed- for uploads and downloads.
slow, basically 0 speed, upload/download. 2 different locations(addresses). 4 different computers(1 there, 3 at home). switched laptops. fully erased 1 laptop, installed fresh windows, installed all updates. firewall, antivirus blah blah blah. nothing helps. im lost now. need this problem to be solved
Dropbox on PC is inaccessible to the blind - I can't access the app preferences
Hello, I'm a blind user using a screen reader on PC. Dropbox has changed it's layout and now I can't get to the settings menu in the system tray icon. I can only view searches, recent activity, and upgrade button. No menu is visible to the screen reader like before... Can you please fix it so I can continue to use your…
How to move the Dropbox folder to an existing Dropbox path?
I have completed the Advanced Reinstall process for Dropbox on my computer. Before the uninstall, my Dropbox folder was located at: D:\Users\<name>\Dropbox When I reinstalled Dropbox, I may have missed the the option to select the location of the Dropbox folder. The installation is complete, but the folder is now located…
How can I fully uninstall Dropbox, including Registry classes?
I am attempting an Advanced uninstall of Dropbox. (I will address to the reason in another post.) I followed the following article: How to run an advanced reinstall of Dropbox on your computer Step 6 says: find the “Dropbox” and “DropboxUpdate” folders by searching in the folders named “SOFTWARE” and “WOW6432Node”. If one…
Can't open preference on Dropbox windows app
I am not able to open the actual Dropbox app on my Windows 10 machine. As I gather, the only way to do it is by clicking on the system tray icon. The problem is that the system tray icon doesn't prompt with any menu of any sort on being clicked. It is so frustrating that such a critical functionality of the app is not…
How can I find the exact Dropbox desktop app version from the app?
At https://help.dropbox.com/installs/upgrade-latest-version under "How to see which version of Dropbox you're running" it says version can be found in Preferences "at the bottom of the dialog box (underneath Language)". Not for me, it can't! All that shows below 'Language' is 'Show Dropbox Badge', with 3 options in…
Disable syncing status column on Windows Explorer
I have tried to disable Status column in Windows Explorer, however, it keeps coming back. Can you tell me how to permanently stop showing this column?
How do I stop Dropbox from accessing and syncing my SD card on Windows?
Hi All, I have a trail camera that takes hundreds of photos at a time and I do not want Dropbox to sync them because then I just have to go into Dropbox and delete them. The photos are on a standard SDcard which I view from my installed reader. I am running Windows 10 Home 64 bit. Is there any way to set up my app so that…
JPG Files don't display in File Explorer Preview Pane
Windows 10 64bit Edition 22H2 Dropbox v 192.4.7629 JPG files in a dropbox folder do not display in the File Explorer Preview Pane. I can move the same file from the dropbox folder to any folder on the ****** drive and it displays instantly in the windows preview pane. Other files, like PNG, DOCX, PDF, TXT, etc, display…
Dropbox folder as File Explorer default open location
How can I make my Dropbox folder on my Dell Inspiron 7506 2n1 the default loction when File Explorer is opened? Also is there way to pin Dropbox folder in File Explorer open so it does not collapse every time I close File Explorer? Thanks, Judith
Activity monitor split in two on Windows, for the past week.
Something began a week ago: When selecting the Dropbox from taskbar and clicking the right mouse button to select one of the options, it opens additional small window which interfere with the main window. What is it and how i can rid of it? Thanx, Eli.
InDesign will freeze if we try to open files that are online-only
Please note that we have a Dropbox shared among multiple employees. Since yesterday, we've encountered the following issue: Whenever we try to open any files, such as InDesign or Photoshop files, through Dropbox that have a cloud status, the application freezes. To work around this, we need to right-click on the file in…
Dropbox isn't syncing automatically on Windows 11
I've seen a lot of discussion about Windows 11 and Dropbox, but I feel that my situation is a bit more unique in that I'm NOT running in S Mode. I've also uninstalled and reinstalled Dropbox several times on this machine, AND I can't go back to Windows 10 as this is a new machine. I have the Dropbox icon in my start menu…
I use selective sync but my folder keeps showing up on Windows.
Hi, I accidentally sync a folder that makes my dropbox full. Now I need to unsync it following these steps: * Open your Dropbox desktop app preferences. * Click the Sync tab. * Under Selective Sync, click Selective Sync… (as I use Windows). * Check the folders you'd like saved on your ****** drive. Uncheck…
there is no "version history" item in the context menu of the PC application
For some time now, the "version history" item has disappeared from the context menu of PC applications. I only have 4 other items, for example: share, copy link to dropbox. Was this some application change or is it a bug on my part and how do I fix it?
Dropbox app on Windows gets stuck syncing every time I'm opening online-only files.
Have been using DropBox app (selective sync) for over a year with zero problems, however recently syncing has become a ****** issue. Issues: * When attempting to view online-only files, DropBox struggles immensely and gets stuck in a syncing loop. Files won't open unless I quit DropBox to sever the never-ending sync loop.…
Dropbox syncing issues between Windows and Mac due to incompatible characters
We have shared document libraries with multiple users with both Windows and Mac and recently we have encountered an issue where some data is not syncing to devices. It appears Dropbox allows the addition of special / reserved characters in file and folder names and these files and folders are therefore simply ignored and…
My Windows syncing status shows "updating 2 files" for weeks.
Have Dropbox app on Desktop (windows). It has been showing sync for weeks. When I click on the tray icon it says "updating 2 files" I have no idea what the 2 files are. Since that started I have several folders with the blue sync icon that are not syncing. I turned off firewall, rebooted, shutdown dropbox and restarted…
Dropbox app for Windows non functional, stuck at "starting"
Hello, Since yesterday, my team (8 users) are encountering problems with Dropbox app for Windows, systems are Windows 10 and Windows 11 so I assume it's not related with any system issues. After restarting the computer, app continues to work for about 5 minutes, after that time Dropbox options from right click menu…
I use the desktop Dropbox app. Now I see the Windows Store app is installed but "hidden". Why?
Long ago I installed the desktop Dropbox program and have never installed the Windows Store Dropbox app. Today, the desktop program auto-updated as usual. But when I was using a tool to see what Windows Store apps I have on my computer, I noticed that the Windows Store app is also installed but is marked as "hidden". Why…
Some folders aren't syncing to Mac device, but they are syncing to Windows and Linux
Hi Everyone, I'm on M3 Mac, with the most recent Dropbox app. I noticed that specific shared folders will never show locally, in the file system, despite being marked for syncing. Tried both versions of Dropbox app, with and without the new File API. Reinstalled, redownloaded, redid everything I could think of - the result…
Files not syncing from my Surface
I saved my most recent version of a manuscript on Monday, May 5th before going out of town. It is now May 8th, and the files are not showing up in my Dropbox account. The most recent version I'm seeing is May 2nd, and I know I've saved later versions. I save the originals to Dropbox via my PC; I'm trying to get them from…
High CPU load on Windows 11 since a year ago.
Since about a week Dropbox is generating high CPU load, causing my PC to get hot, so the fan is active a lot. More info & what I have tried already: * I am using the most up to date version (v202.4.5551) on Windows 11 (also fully up to date); * I have tried all the tips on the help page about a high CPU load; * I have…
Context menu disappeared from Dropbox app on Win11 build 194.4.6267
Hi all, it's a bit of time that I no longer see Dropbox options in the context menu on Win 11 (right mouse click). Due to this problem I can't select what files or folders I want to have available online or offline . I can't find an answer or a solution, but I need to free some space on the local drive. If anyone can help…
The Dropbox sync status icons look different on my Windows computer
Kindly note that the drop box icon status look wrong , for example if i save the folder to view offline the status not became dark green , the status disappear, if i want to to save online a brown box appears . Kindly note that i change the ShellIconOverlayIdentifiers and make drop box to appears first by add space then f5…
A folder shows a green checkmark that's not the same as the ones on my other folders
I dragged a folder into my DROPBOX folders. This one shows up with a blue checkmark but is not solid. Is it backed up? I do not see any options that are helping me. See the image below

Windows

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