Windows

Terrible Windows Explorer Performance - Click slow, stutters
Not sure when this started happening, but we've been paid Dropbox users for years. The new issues may be a deal killer. Clicking on a file or folder to rename takes SECONDS. It's almost like Explorer is "stuttering". This is on i5 10th Gen and Ryzen R5 machines -- new stuff. Once we ****** Dropbox, performance is great. We…
Online only sync with desktop app on Windows 11
I have lost the option to make folders or files 'online only' when right-clicking on them (my PC is running Windows 11). I have searched previous queries on this in the community and none of the purported solutions appear to work on my computer. I have removed and reinstalled the desktop app twice now but to no avail.…
Some file names now have a semicolon in them, on Windows
Hi Walter, I am experiencing the same issues as noted in the original post: - Windows OS (no users syncing to the Dropbox use Mac OS) - Version 189.4.8395 I now am receiving a sync error for 92 files or folders. These files, which have been on my Dropbox for years with no naming or sync issuses, all of a sudden now have…
Unable to update or install desktop app on Windows 10. Error 0x80070057
Hi Dropbox on my Windows 10 desktop stopped syncing and required me to update the app. When I tried I got the following error: 0x80070057. I tried a full delete and registry deletes as per instruction in this link:…
How to copy Dropbox folder to a new PC locally?
I'm adding a 2nd Windows 10 PC and want to create the same Dropbox folder structure on the new PC - hoping I can connect the 2 PC together thus eliminating having to download 1TB to the new PC. Thx foe any help. JB
No thumbnail previews for Sketchup (.skp) files unless Offline
I have Dropbox 189.4 & Windows 11 23H2, and have noticed that for 'Online Only' Sketchup files, I can no longer see thumbnails of file contents when browsing Dropbox folders with File Explorer. As soon as I make a file or folder available offline, all the thumbnails appear. Similarly, if I change a file to Online Only,…
Dropbox app not starting on new install Windows 11
Hi all, hoping for some help. I have a new PC running Windows 11 (all updates installed) and am trying to run the Dropbox app. Once downloaded, it appears to install normally and asks for my login details and which folders to sync. Then it closes and I can no longer access the desktop app interface. Clicking on the app…
On Windows 11, I can't access photos
After upgrading to Windows 11. I am unable to access photos through file explorer, or attache to email, it is telling me the format is currently unsupported or the file is corrupted. Is this the upgrade or something to do with Dropbox?
Can Windows OS using Parallels on Mac work?
I use Mac , Parallel Desktop on Mac, another windows PC desktop and iPhone. I have all my file stored on Dropbox, read/write from any of my devices. If update to dropbox "Provider file for Mac" all data on Mac goes to another folder position that I suppose is not reachable on Windows Desktop Pc's Any suggestion? It is…
Desktop app on Windows can't sync files because they're already deleted
I have Dropbox installed on a PC with Win 10. The PC keeps reporting that it can't sync files that have already been deleted (presumably before the sync occurred). Clearing the cache did not help, nor did uninstalling and reinstalling the program.
Photos in Local sync DropBox folder not showing thumbnails
I have a folder with over 20000 photos syncing locally on a Windows 11 Pro computer. When viewing the folder, the large icon view option in File Explorer is not showing the thumbnail of the photo. This used to be fine even a week ago, but now it is not. Found an article mentioning that the Dropbox overlay icons needs to be…
Right Click Context Menu Disappearing on Update
Hello guys, After going back and forth with support about the right click context menu disappearing on every self update by the Windows app we couldn't find the solution. I was advised to set the UAC Control Settings to its default state "Always Notify" uninstall the app, install the app again etc which I did and the right…
Files aren't fully syncing between Windows and Kbuntu
I am using Dropbox to share working files between a couple of computers, on Windows 11 and the other on Kbuntu Linux. Everything worked fine for a while but now, the files I save from the Linux box do not appear to file explorer on the Windows box. The files are available to Linux - I just downloaded one from Dropbox and…
Dropbox no longer syncs automatically on my Windows 7 computers
Sorry if I'm posting this in the wrong board. This problem just started today. I have had a free dropbox account for a number of years. I'm very happy with dropbox. However, starting yesterday dropbox no longer connects up automatically to update changes to my stored files. My dropbox is installed on a Windows 7 machine. I…
Win 10 - Dropbox icons disappeared
Dropbox icons suddenly disappeared from win 10 File Explorer after a standard reboot. Uninstalling and re-installing Dropbox (I am using only the "personal version") did not help. Nor did-rebooting again. Dropbox otherwise seems OK, including on phone app, where synced icons DO appear. The Dropbox icon in the PC's tray…
Vault resyncs every time
I'm very frustrated with this. I have a lot of stuff in the Vault that I need to access multiple times a day, and every time I open it it starts syncing, which takes time, CPU usage, energy, everything. Then the Vault times out and locks and the files are deleted from the computer. Repeat. Can't I just have a Vault…
Manage two different Dropbox accounts on one computer.
What is the best way to manage two different Dropbox accounts on my PC? The two accounts must remain separate and must not be synchronized. First account is = Basic (Free) Second account is = Plus What is the best solution? Thank you in advance.
I cannot see the Make online-only feature by simply right clicking on the respective folders/files.
I cannot see the Make online-only feature by simply right clicking on the respective folders/files. To manually change files to online-only in the Dropbox desktop app: Windows * Open File Explorer. * Open the Dropbox folder. * Navigate to the file or folder you’d like to set to online-only. * Right-click the file or…
Log in loop when trying to install the app.
My Windows desktop has just been changed over to a new ****** drive and I have re-installed the Dropbox app, however I get stuck in a loop where a dialogue box tells me to continue to my browser to sign in. Then my browser tells me that I am signed in, but the dialogue box refuses to move on. I have tried clearing caches…
Automatically restarting Dropbox after it crashes.
Dropbox sometimes crashes on a Windows work PC. Is there a way to have it automatically restart when that happens?
Windows device connect/disconnect sound every minute
I've had a recurring (nearly every minute) Windows device connect/disconnect sound since my desktop's last reboot, that I have traced back to the Dropbox client and a very long list of information events in the Event Viewer. They're all some variation of: * "Created Desktop AppX container..." * "Added process <pid number>…
Dropbox installer silently fails under all circumstances
This is driving me nuts. In the course of supporting an unrelated issue, Support discovered that I was running a beta version of Dropbox (no idea how that happened), so they recommended I install the latest stable release. Long story short: the Dropbox Installer doesn't install at all. The EXE launches, Windows asks for…
Don't see online only option in the context menu
We have a paid subscription for Dropbox Family, and for any folder (inside or outside the Family Room), do not see an option for either a file or folder to make Online Only. Running Windows 10. Screenshot of my right click on a folder: I've also gone online as well, and don't have that option. FYI, it's not a payment issue…
Dropbox stopped syncing 2 weeks ago. Where are the files?
About 2 weeks ago my Dropbox files stopped syncing from my PC to the cloud. I noticed it today when I tried to use the right-click menu in my Dropbox PC folder to share a link. It was not working. I looked at the dropbox app in my system tray and saw it stuck on "Updating account." I logged into the dropbox website and…
DropBox Cannot Connect or Sync Despite Advanced Reinstall - Need Manual Sync Solution
64-bit Win11 PC Company-provided laptop with firewalls (presumably) Internet connected My Dropbox desktop app will not connect with the internet, no matter what I do, even though it used to. I have installed the 64-bit version, currently showing as v187.4.5691. The Dropbox updater, on the other hand, runs in the background…
Windows app stuck "updating dropbox account"
Noticed yesterday. Same issue on Windows 10 and 7 machines with same account app stuck "updating dropbox account" Unable to sign into app Re-install not cured it deleting cache not cured it.
ReFS Support on Windows devices.
Howdy! I just tried to install Dropbox Desktop on my Dev Drive and was informed that Dropbox does not support ReFS. There is this comment from Dropbox from Jay from November 2022: "Currently, as you're aware, the Dropbox desktop application doesn't support the ReFS on Windows devices." That's more than a year ago. Does…
Want to use Dropbox on Windows 11 without local files.
I have a small SSD on my new laptop, I don't want to carry around an external drive, and 95% on the time I am online with internet access. I just want to use dropbox like the mobile app lets me, rather than the web interface. I have been unable to find a solution on the web.
Dropbox doesn't work on my Windows 10 computer after latest update
I’ve already talked to support done the advanced reinstall and still doesn’t work. Clearly something’s up with this new update. Windows 10. Fix it???
Sync icons missing in Explorer on Windows
HI I am using windows 10 and my sync icons are not showing at all. I have tried uninstalling/ reinstall - no joy I have tried regedit to alter the Overlay keys no joy Any ideas most welcome Many thanks S

Windows

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