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I cannot see the Make online-only feature by simply right clicking on the respective folders/files.
I cannot see the Make online-only feature by simply right clicking on the respective folders/files. To manually change files to online-only in the Dropbox desktop app: Windows * Open File Explorer. * Open the Dropbox folder. * Navigate to the file or folder you’d like to set to online-only. * Right-click the file or…
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Log in loop when trying to install the app.
My Windows desktop has just been changed over to a new hard drive and I have re-installed the Dropbox app, however I get stuck in a loop where a dialogue box tells me to continue to my browser to sign in. Then my browser tells me that I am signed in, but the dialogue box refuses to move on. I have tried clearing caches and…
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Automatically restarting Dropbox after it crashes.
Dropbox sometimes crashes on a Windows work PC. Is there a way to have it automatically restart when that happens?
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Windows device connect/disconnect sound every minute
I've had a recurring (nearly every minute) Windows device connect/disconnect sound since my desktop's last reboot, that I have traced back to the Dropbox client and a very long list of information events in the Event Viewer. They're all some variation of: * "Created Desktop AppX container..." * "Added process <pid number>…
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Dropbox installer silently fails under all circumstances
This is driving me nuts. In the course of supporting an unrelated issue, Support discovered that I was running a beta version of Dropbox (no idea how that happened), so they recommended I install the latest stable release. Long story short: the Dropbox Installer doesn't install at all. The EXE launches, Windows asks for…
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Don't see online only option in the context menu
We have a paid subscription for Dropbox Family, and for any folder (inside or outside the Family Room), do not see an option for either a file or folder to make Online Only. Running Windows 10. Screenshot of my right click on a folder: I've also gone online as well, and don't have that option. FYI, it's not a payment issue…
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Dropbox stopped syncing 2 weeks ago. Where are the files?
About 2 weeks ago my Dropbox files stopped syncing from my PC to the cloud. I noticed it today when I tried to use the right-click menu in my Dropbox PC folder to share a link. It was not working. I looked at the dropbox app in my system tray and saw it stuck on "Updating account." I logged into the dropbox website and…
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DropBox Cannot Connect or Sync Despite Advanced Reinstall - Need Manual Sync Solution
64-bit Win11 PC Company-provided laptop with firewalls (presumably) Internet connected My Dropbox desktop app will not connect with the internet, no matter what I do, even though it used to. I have installed the 64-bit version, currently showing as v187.4.5691. The Dropbox updater, on the other hand, runs in the background…
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Windows app stuck "updating dropbox account"
Noticed yesterday. Same issue on Windows 10 and 7 machines with same account app stuck "updating dropbox account" Unable to sign into app Re-install not cured it deleting cache not cured it.
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ReFS Support on Windows devices.
Howdy! I just tried to install Dropbox Desktop on my Dev Drive and was informed that Dropbox does not support ReFS. There is this comment from Dropbox from Jay from November 2022: "Currently, as you're aware, the Dropbox desktop application doesn't support the ReFS on Windows devices." That's more than a year ago. Does…
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Want to use Dropbox on Windows 11 without local files.
I have a small SSD on my new laptop, I don't want to carry around an external drive, and 95% on the time I am online with internet access. I just want to use dropbox like the mobile app lets me, rather than the web interface. I have been unable to find a solution on the web.
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Dropbox doesn't work on my Windows 10 computer after latest update
I’ve already talked to support done the advanced reinstall and still doesn’t work. Clearly something’s up with this new update. Windows 10. Fix it???
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Sync icons missing in Explorer on Windows
HI I am using windows 10 and my sync icons are not showing at all. I have tried uninstalling/ reinstall - no joy I have tried regedit to alter the Overlay keys no joy Any ideas most welcome Many thanks S
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Dropbox stopped executing, restarted it and I can't specify my Dropbox folder
For some unknown reason, Dropbox stopped running on my laptop. I restarted it and it behaved like it had just been freshly installed - it had me sign in, but when I checked the location of the dropbox file it was set to c:\Users\Ross (I had it set to the root of C:). I went to settings and tried to change the location to…
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Dropbox Folders update on the new Business layout
Hello everyone, On 18 November Dropbox (v.187.4.5691) received a significant update to its folder structure. For several hours it was doing the accounting update, with a bunch of constraints in between (do sign-out and sign-in again to synchronize 17TB again, disabling permissions to access folders that were as read-only,…
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Dropbox won’t install on Windows 11
Hi, I have just got a new pc. I am trying to install Dropbox so all my files can download and Dropbox won’t continue after I have input the six digit code Dropbox sends me. I’m at my wits end. I have no idea what to do and I can’t get any support from Dropbox until Monday. Can anyone help? I press the continue button but…
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How to remove the Dropbox icon from the system tray.
How can I hide the Dropbox icon in the system tray on Windows 11? This icon is pure marketing. The Windows setting shows this icon as off, but Dropbox overrides the customer's preference. This is really annoying.
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Switching account in Windows app
I am using Windows Dropbox app with two different Dropbox accounts. I am used to switching from one account to the other by signing out in the account tab of the settings. Then, are a while, the Dropbox Welcome screen appeared and I was able to log in with the other account. But recently this seems to have changed. The…
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Multiple Instances of dropbox.exe in Task Manager
I noticed today in my Windows 10 Task Manager that I have multiple instances of dropbox.exe running. See screenshots in link below. I'm running version 167.4.4719 and the icon bubble says "up to date." Question: Should I be concerned? Process view: https://www.screencast.com/t/Pq7k2cPS Here's the Details view:…
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Desktop App stuck on "Updating Dropbox account..."
Hello, I logged on this morning to find that my desktop app (Windows 10) for Dropbox is stuck on "Updating Dropbox Account..." and won't budge. I even attempted to re-install Dropbox, and that didn't work. Can someone help me with this, please? Thanks, Aimee screenshot of message from windows app
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Dropbox sync stuck at 10846 files for two weeks.
My dropbox sync is stuck at 10846 files for two weeks on my Windows 10 computer. I have already tried the obvious solutions suggested here including disabling syncing and reenabling it and reinstalling the dropbox app. I have had similar issues occasionally and have found that renaming/deleting certain problematic files…
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Impossibile avviare Dropbox su Windows
È da ieri che sto provando a installare l'app desktop di Dropbox su Windows 11. A fine operazione, dopo il login attraverso il sito, ottengo un errore generico "Impossibile avviare Dropbox. Potrebbe trattarsi di un errore temporaneo. Riavvia Dropbox" con annesso anche un file txt col rapporto di errore. L'app rimane per un…
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Dropbox very slow with Windows explorer
After wasting time, as usual, with Dropbox's assistance, I try to ask here. My problem is relatively simple to explain and consists in the fact that if I use Windows Explorer, navigating in the Dropbox folder is torture since any operation it's very slow (creating a folder, copying a file, etc...) while if I use, for…
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No syncing, no task bar icon
Hello, I'm not sure about the right board. And I have read hundreds of posts before, but did not find a solution. I have dropbox since years. It ran fine. In March I changed from Win10 to Win11. It still ran fine. We use a dropbox to coordinate music activities within a band. I am the leader, the owner of our box. Somewhen…
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Duplicate Dropbox Options in Context (Right Click) Menu - Windows 11
Title pretty much sums it up. When I right click a file in dropbox or Winblows explorer tree, there are 2 sets of Dropbox options. With other installed apps and options I've enabled, right click menu is quite long, (full menu no shown below). How do I consolidate these 2 Dropbox option trees into 1? Thanx
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Recent high CPU usage when Outlook 2019 loaded due to Dropbox trying to sync the PST file
Over the last few days Dropbox has started hammering the CPU when Outlook 2019 is loaded. I have not changed the configuration or folder structure in years. The PST file is in the Dropbox folder and obviously Dropbox can not sync it when Outlook is running as the file is locked. But Dropbox never used to hammer the CPU…
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'Couldn't complete sign in. Please try again.' error on desktop app
Hi, just tried to install Dropbox app on Windows 10 Home. I cannot even get to a window to enter username and password of the Dropbox app. How to solve it?
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I can see some folders on website and phone app but not in File Explorer on laptop
Two of my shared folders are visible in Dropbox in my browser on my laptop, and in the Dropbox app on my phone, but not in File Explorer on my laptop. All of my other folders, shared or otherwise, are visible in File Explorer. I've tried uninstalling and reinstalling the Dropbox desktop app. I've also tried going to…