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How do I swap to different account on Windows PC?
I am running Windows 10, have the Desktop app installed and have 2 different Dropbox accounts - it is currently set up to access Account1. For various reasons, I need to stop using this one and move to Account2. For the life of me I cannot work out how to do this! I uninstalled the app, reinstalled but it remembered…
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The desktop app doesn't start automatically on my Windows 11 computer.
New computer, Win11, nothing out of the ordinary installed (it's minimal as it's intended just to be a travel computer for the motorhome). Each time I start the computer, I have to manually start Dropbox. In Preferences, the Open Dropbox on Startup is checked, and in computer settings, the "Allow apps to communicate…
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I can't delete a system folder on the Dropbox app (Windows 11).
I unfortunately copy a system folder in my Dropbox. I deleted it a few moment after and it is now deleted in the Dropbox cloud but not in my computer. So I can't delete it any more in my computer and I frequently receive error messages "Synchro impossible". How to do to definitly delete all the folder in my computer?
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Dropbox app on Windows 11 not launching and it gives errors when trying to uninstall/reinstall
On Windows 11 OS, my Dropbox application does not launch (bunch of error messages). I tried repairing it by uninstalling / reinstalling it but I have the error message that the DropboxUninstaller.exe file (in Client folder) is corrupted. Installing Dropbox (without uninstalling) does not work either (error code…
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"Installation failed. Please try again" error on Windows 10
Hi there. I had to uninstall Dropbox on my machine with Windows 10 and downloaded the Dropbox app and executed the DropboxInstaller. After a few minutes saying "Installing Dropbox...", I get the error "installation failed. Please try again" without any more information. I deactivated firewall and antivirus but the error…
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How can I view all Dropbox files on the desktop app and have them not take up space?
New to Dropbox just downloaded the app, when installing it asked me to choose which Files I wanted to Sync to my pc. I don't have a lot of storage left on my PC so I selected none. I want to view all my dropbox files from the folder on my desktop. the same as I do with my ONEdrive or Google Drive these two don't take and…
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Dropbox has stopped syncing from my external drive
Hi Folks, I recently moved Dropbox to a (permanently connected) external drive and so far, it's all worked perfectly. Today, however, I ran a normal backup and when the file was done creating (on the external drive), Dropbox just sits there and does nothing. Copying files to anywhere in the file tree on the external drive…
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How can I make sure all my files are syncing locally on my computer, before moving my drive?
How can I be sure that all files and none excluded are on my PC in their entirety? I don't want the files to be stored only online because I have enough space on the hard drive. If I have to move the drive where I don't have a Dropbox account I want to make sure I can find the files without having to retrieve them from the…
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Available Offline not working on my Windows 11 laptop, I have a brown box icon
Hi, everyone, I am using a thinkpad T480s with Win11. My files in dropbox bear the a 'file box' icon and cannot be open when off-line. Some suggests it is because of ONEDRIVE. However, after quitting ONEDRIVE the issue remains. I uninstalled DROPBOX and then re-install but no use. I tried previous version DROPBOX but no…
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Can't open the Dropbox app after the user folder name changed
Migrated user from AD to Entra ID, the user folder name changed, now it says "Couldn't start Dropbox" and I can't open the settings to make changes. Tried uninstalling and reinstalling the app, but that didn't work.
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What is the easiest way to download all photos in Dropbox to your desktop computer?
What is the easiest way to download all photos in DropBox to your desktop computer?
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Need to uninstall Dropbox, but it re-appears every day
I need to get dropbox off my windows 10 PC everynight. It's a pain in the ass. Is there an easy way to do that? right now, I can't even get the folder to disappear at all. There must be a way to do that. It's a quasi-public computer.
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The local Dropbox folder keeps re-appearing, even after deleting it.
I want to totally remove Dropbox from my Windows 11 PC. I have tried all on-line suggestions and the folder still comes back after I delete it. I have turned off the wireless so nothing can update it from outside and it still comes back. I suspect something on the PC is doing this but don't know what it is. I also ran a…
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Syncing speed is super slow -almost 0 speed- for uploads and downloads.
slow, basically 0 speed, upload/download. 2 different locations(addresses). 4 different computers(1 there, 3 at home). switched laptops. fully erased 1 laptop, installed fresh windows, installed all updates. firewall, antivirus blah blah blah. nothing helps. im lost now. need this problem to be solved
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Dropbox on PC is inaccessible to the blind - I can't access the app preferences
Hello, I'm a blind user using a screen reader on PC. Dropbox has changed it's layout and now I can't get to the settings menu in the system tray icon. I can only view searches, recent activity, and upgrade button. No menu is visible to the screen reader like before... Can you please fix it so I can continue to use your…
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How to move the Dropbox folder to an existing Dropbox path?
I have completed the Advanced Reinstall process for Dropbox on my computer. Before the uninstall, my Dropbox folder was located at: D:\Users\<name>\Dropbox When I reinstalled Dropbox, I may have missed the the option to select the location of the Dropbox folder. The installation is complete, but the folder is now located…
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How can I fully uninstall Dropbox, including Registry classes?
I am attempting an Advanced uninstall of Dropbox. (I will address to the reason in another post.) I followed the following article: How to run an advanced reinstall of Dropbox on your computer Step 6 says: find the “Dropbox” and “DropboxUpdate” folders by searching in the folders named “SOFTWARE” and “WOW6432Node”. If one…
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Can't open preference on Dropbox windows app
I am not able to open the actual Dropbox app on my Windows 10 machine. As I gather, the only way to do it is by clicking on the system tray icon. The problem is that the system tray icon doesn't prompt with any menu of any sort on being clicked. It is so frustrating that such a critical functionality of the app is not…
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How can I find the exact Dropbox desktop app version from the app?
At https://help.dropbox.com/installs/upgrade-latest-version under "How to see which version of Dropbox you're running" it says version can be found in Preferences "at the bottom of the dialog box (underneath Language)". Not for me, it can't! All that shows below 'Language' is 'Show Dropbox Badge', with 3 options in…
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Disable syncing status column on Windows Explorer
I have tried to disable Status column in Windows Explorer, however, it keeps coming back. Can you tell me how to permanently stop showing this column?
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How do I stop Dropbox from accessing and syncing my SD card on Windows?
Hi All, I have a trail camera that takes hundreds of photos at a time and I do not want Dropbox to sync them because then I just have to go into Dropbox and delete them. The photos are on a standard SDcard which I view from my installed reader. I am running Windows 10 Home 64 bit. Is there any way to set up my app so that…
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JPG Files don't display in File Explorer Preview Pane
Windows 10 64bit Edition 22H2 Dropbox v 192.4.7629 JPG files in a dropbox folder do not display in the File Explorer Preview Pane. I can move the same file from the dropbox folder to any folder on the hard drive and it displays instantly in the windows preview pane. Other files, like PNG, DOCX, PDF, TXT, etc, display fine.…
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Dropbox folder as File Explorer default open location
How can I make my Dropbox folder on my Dell Inspiron 7506 2n1 the default loction when File Explorer is opened? Also is there way to pin Dropbox folder in File Explorer open so it does not collapse every time I close File Explorer? Thanks, Judith
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Activity monitor split in two on Windows, for the past week.
Something began a week ago: When selecting the Dropbox from taskbar and clicking the right mouse button to select one of the options, it opens additional small window which interfere with the main window. What is it and how i can rid of it? Thanx, Eli.
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InDesign will freeze if we try to open files that are online-only
Please note that we have a Dropbox shared among multiple employees. Since yesterday, we've encountered the following issue: Whenever we try to open any files, such as InDesign or Photoshop files, through Dropbox that have a cloud status, the application freezes. To work around this, we need to right-click on the file in…
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Dropbox isn't syncing automatically on Windows 11
I've seen a lot of discussion about Windows 11 and Dropbox, but I feel that my situation is a bit more unique in that I'm NOT running in S Mode. I've also uninstalled and reinstalled Dropbox several times on this machine, AND I can't go back to Windows 10 as this is a new machine. I have the Dropbox icon in my start menu…
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I use selective sync but my folder keeps showing up on Windows.
Hi, I accidentally sync a folder that makes my dropbox full. Now I need to unsync it following these steps: * Open your Dropbox desktop app preferences. * Click the Sync tab. * Under Selective Sync, click Selective Sync… (as I use Windows). * Check the folders you'd like saved on your hard drive. Uncheck the folders you'd…