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"File cannot be accessed by the system" error message on my Windows device.
I have a paid account from Dropbox Plus. When I attempt to access some files in Dropbox, I get the File Cannot be Accessed by the System error. This happens with all of my jpg and other photo files. I have been able to access all of these files in the past. It's only since I moved to Windows 11 that this has started. Any…
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The Dropbox icon has disappeared from my system tray.
Hi, The dropbox icon disapeared from the icon tray on this computer, and while I can view my folders in windows explorer, dropbox is not updating on this computer. When click the hidden icon items arrow, and then click customise, the list shows dropbox with "show icon and notifications" selected Your help would be much…
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Drobox installation without admin rights slows down Windows Explorer massively
I rely on the offline installation file to install Dropbox without admin rights, as the admin no longer permits the full installation of Dropbox on my work computer. With this installation, Dropbox is slowing down Windows Explorer massively. When browsing through the file list using the cursor, jumping from one file to the…
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"We couldn't open (insert file name here). Wait a bit, then try again" when opening file on Windows
The subject line captures the error that I am receiving anytime I attempt to open a file stored by DropBox on my PC through the File Explorer. I have tried various media players, VLC, Windows Media Player Legacy, Windows 11 Media Player, 5k Video Player (which plays virtually any extension) - And these are all Mp4 videos,…
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The desktop app shows it's up to date, even though files are still waiting to sync.
The Dropbox Task bar App shows that that the Sync is complete in the status bar, however items are continuing to download, upload and show as Waiting for Sync. Why is this basic function not correct?
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Dropbox causing screen flickering on Windows 10
This has come up in past discussions but ng of badge has not worked. DB is up to date, new install. Both of my dsiplays flickering when i startup DB. Screencapture of screen with dropbox settings: https://www.loom.com/share/98d98f8bcb04450497c8bd1351a2b622?sid=c1c53b9d-30f9-4f38-be0a-760253f4a8ddne Can anyone help? Thanks
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Dropbox causing screen flickering / no response in Windows 11
I have a fresh installation of Windows 11 which after a few weeks' use has started flickering and not responding for a few seconds, and this happens every few minutes. On occasion I get a beep then flickering. Windows task manager doesn't flicker, which means (according to MS) it's not a display driver issue but an…
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The option to create shared links is missing from my Windows context menu.
Hi I have read several responses regarding this issue and still no luck. Right clicking in Explorer no longer displays the options to allow me to create dropbox links. One of the responses talks about the 15 layers in windows and the need to move the dropbox files up. I wasn't clear on how to do this and was worried about…
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When are files actually synced in the desktop app on Windows?
As the attached screenshot shows, when I look in the Dropbox manager in the Windows taskbar it simultaneously tells me that “Your files are up to date” while also listing all the files still “Waiting to sync.” This is not a one-off, it happens every time I transfer photos from my camera into my Dropbox folder. I would like…
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Dropbox webaccess not seeing all the files i see in my home pc app folder
hi and thank you, i use dropbox on my home pc, i have the app installed so i see dropbox as a folder in explorer. however, when i goto the office, grab a laptop and login to dropbox.com, i dont see all the files in the subfolder? ? i tried from two diffeent system, logging in to dropbox using edge, and going to the folder,…
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Dropbox doesn't work correctly after upgrading computer to Windows 11
Hi all..I have a rather complicated scenario; I bought a new Windows PC running Windows 10 3 years ago. The PC had the usual C drive, but I opted to install Dropbox on the second D drive where I hoped to keep most of my apps. Everything worked beautifully. Also have Dropbox on my laptop and phone. The option came up to…
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Dropbox not syncing all our files on Windows 11
Hi, We are using dropbox for a long time now. We have apps installed on all kind of platforms and are all syncing instantly and upon changes in files and folder. We have just purchased a new Windows 11 computer. Upon installing Dropbox, even though you choose sync everything it will only sync certain folders.(Looks like…
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I'm suddenly unable to create a new folder in File Explorer, even though I'm an admin.
Hello, suddenly, I am unable to create a new Dropbox folder in File Explorer. It says I need permission. But I've always been able to do this. I have all my dropbox folders in file explorer and can work out of, share, create folders right there. Suddenly I need permission. I'm an Admin. Using dropbox via file explorer is…
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Constant "Permission to update" request on Windows
Getting a "permission to update" request from Windows (10 Pro) about every 30 minutes. Regardless of me clicking yes, or cancel, the request pops up all the time. Any ideas?
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Dropbox main folder (https://www.dropbox.com/home) - How to map the main index of Dropbox on Windows
Hi I would like to map the main index (folder & files) of my Dropbox account to Windows 11. I do not use the Windows Dropbox client and do not intend to use it. I only access Dropbox from the web. That said, also considering that two-step verification complicates the connection, is there a way to map Dropbox as a Windows…
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How can I sync files with Dropbox from one Windows computer to another?
Good day, brand new to dropbox....! I have been toying around, but I am definitely doing something wrong as I do not see synchronization happening....! I.e. The files on Laptop is diffenent that dropbox...! I looked around in the hope to get some "Basics" (And I mean really basic...!) video which would go step by step…
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Unable to create a directory for iCloud Photos. Restarting your computer might... (Error 5)
I've search high and low for a solution to this error. I had given up after over a year of trying to resolve it, on Windows 10. I've pickup up a new PC on Windows 11 and tried to install the latest version from the Windows Store and low and behold, this issue has come up again! I've been through every single community post…
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Cannot view Excel files created on Windows 10 PC from a new Windows 11 PC and vice versa
How do I view excel files in my dropbox that were created on a Windows 10 PC on my new Windows 11 PC and vice versa? Here is the error message when trying to access an excel doc created on my Windows 11 and trying to read on Window 10 PC.
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How can I identify long file paths in the Dropbox folder in Windows?
New to DropBox admin here and looking for a little help... I'm trying to identify file paths that might be too long for Windows explorer to handle (my team have gone nuts with the sub-folders!). So far, I've exported the file storage report from the admin console, then used a formula to calculate the characters of each…
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I'm getting a new menu option when sharing a link, why?
I have a new menu when I right-click on Microsoft file Explorer. Some clients are getting prompts to require access, which does not work.
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Win11 taskbar menu is gone, no way to access any dropbox settings or pause/quit dropbox
I think a new update was maybe pushed, and now if I click the dropbox icon in the taskbar I no longer see any settings, only a search bar and recent files, which is the two last things I would want to see if I right click the dropbox icon in my task bar. This was the only way im aware of to pause sync or quit dropbox,…
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Ending support for Win 8.1 Pro. I will not be upgrading the os. How do I sync once that happens?
I just noticed DB is ending support for Win 8.1 Pro. I will not be upgrading my OS. How will I continue to sync files to my DB account. I tried looking for this answer but am missing it. Thanks
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How do I swap to different account on Windows PC?
I am running Windows 10, have the Desktop app installed and have 2 different Dropbox accounts - it is currently set up to access Account1. For various reasons, I need to stop using this one and move to Account2. For the life of me I cannot work out how to do this! I uninstalled the app, reinstalled but it remembered…
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The desktop app doesn't start automatically on my Windows 11 computer.
New computer, Win11, nothing out of the ordinary installed (it's minimal as it's intended just to be a travel computer for the motorhome). Each time I start the computer, I have to manually start Dropbox. In Preferences, the Open Dropbox on Startup is checked, and in computer settings, the "Allow apps to communicate…
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I can't delete a system folder on the Dropbox app (Windows 11).
I unfortunately copy a system folder in my Dropbox. I deleted it a few moment after and it is now deleted in the Dropbox cloud but not in my computer. So I can't delete it any more in my computer and I frequently receive error messages "Synchro impossible". How to do to definitly delete all the folder in my computer?
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Dropbox app on Windows 11 not launching and it gives errors when trying to uninstall/reinstall
On Windows 11 OS, my Dropbox application does not launch (bunch of error messages). I tried repairing it by uninstalling / reinstalling it but I have the error message that the DropboxUninstaller.exe file (in Client folder) is corrupted. Installing Dropbox (without uninstalling) does not work either (error code…
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"Installation failed. Please try again" error on Windows 10
Hi there. I had to uninstall Dropbox on my machine with Windows 10 and downloaded the Dropbox app and executed the DropboxInstaller. After a few minutes saying "Installing Dropbox...", I get the error "installation failed. Please try again" without any more information. I deactivated firewall and antivirus but the error…