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Desktop app saying "Reconnecting to the internet. This may take a moment" on Windows 10
A few days ago Dropbox Desktop (Basic plan) stopped synchronizing with the cloud: neither files that I update in my computer are uploaded nor files that other upload into the share folders. The message that appears is "Reconnecting to the internet. This may take a moment". Nothing has changed in the PC, no updates, and the…
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A certain icon overlay doesn't work in Windows
I have been working to resolve issues regarding icon overlays. After reading a lot of posts on this forum, I figured out how to edit my registry and move Dropbox overlays to the top of the list, giving them priority. This worked - with one odd exception. The icon for mixed state files won't display no matter what I do.…
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My Dropbox app won't open on Windows 11; the Dropbox icon no longer shows in the system tray.
A few days ago, I logged out of Dropbox on my computer, and now I can't open the application anymore. There's no icon in the system tray, and clicking on the Dropbox application on my computer does nothing. I've tried uninstalling and reinstalling it, but it still doesn't work. My computer is running Windows 11.
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I need to increase the free space on my SSD.
I am using Windows 10. I need to increase the free space on my SSD. Dropbox details are: Size 39.2GB Size on disk 48.6GB If I set it to "Make online only" will I end up with more disk space and, if so, when? Do I right-click Dropbox in File Explorer and click "Make online-only"?
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One of my Windows computers isn't syncing and I don't see the Dropbox icon in the taskbar.
mijn Dropbox synchroniseert niet meer! Ik heb bestanden aangemaakt en gewijzigd op mijn laptop werkkamer (windows 10) en in de woonkamer gebruik ik mijn kleine laptop (windows 11) en daarop is niets terug te vinden! Bovendien zie ik het Dropbox icoontje onder in de taakbalk niet. Wel de blue tooth en One drive. Wie weet de…
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Dropbox runs in the background even when not wanted.
I recently joined a work trials dropbox business acount. How do I stop Dropbox running in the background on my PC automatically and slowing down my pc. I can't see anything remotely useful in settings and the 'help' section really isnt very helpful! Thanks
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Logged out of Dropbox, Now Dropbox Can't See Existing Folder on Windows 11
Hello. I'm on Windows 11, and Friday -- the last time I used my PC -- all was fine with Dropbox. Today, when I turned on the PC, Dropbox was logged out, and when I logged in, it could no longer access my existing Dropbox folder, which is on an external drive. I've uninstalled and reinstalled the desktop app, and tried to…
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New files I add to my Windows desktop app don't sync to the rest of my devices.
I have been a very basic DB user for years and just recently have a problem. We have a DB account with 2TB. We have three machines we use to access the DB account. One is a MAC, one is a desktop pc (WIN11), and the third is a laptop (WIN10). I generally have had no problem. We create folders and upload files to DB and can…
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Why are some files called 'auto recovery' appearing in my client's Dropbox folder on Windows?
Hi I'm working with a client and their word documents are saved into the Dropbox folder on thir windows computer. After they rename a file a new file pops up that says auto recovery auto recovery with the file name. I've never seen this before and it appears to only be happing in the Dropbox folder.
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The Dropbox desktop application doesn't appear in my system tray on Windows
Dropbox does not appear in my system tray I have a dropbox app v210.4.4854 on my desktop but it does not activate dropbox in my system tray I can drag the dropbox shortcut from my desktop to my task bar, then if I click on it in the taskbar, it doesn't open anything but it does activate dropbox in my system tray. After…
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Dropbox "Connecting..." with VPN
Been using Dropbox for many years. Normally DB is connected and status is "up to date". And it had been then when I started VPN to the office, that DB would lose connection (not surprising) and would then re-establish the connection. But for the past few updates, the DB icon in the tray is grayed out and the status stays…
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Strange symbol on folder icon and can't change to offline
I have a strange symbol on the folder icon and I am not able to make this directory off-line. In fact, within the folder, no symbols appear at all on the folders within. I cannot find this symbol in the list of symbols or anywhere for that matter. What does this mean?
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Dropbox ends support for Windows 7
My computers work with Windows 7, certain software needs to run on Windows 7 to function properly. Upgrading to Windows 10 is not possible. My question is what happens if I wish to continue using Dropbox with Windows 7? Will Dropbox continue syncing or not?
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Can't install the desktop app on Windows 11 as I'm getting an error
Установка на Win 11, антивирус пробовал отключать. Загрузку файла делал с официального сайта. Скриншот прилагаю Installation on Win 11, tried disabling the antivirus. The file was downloaded from the official website. I attach a screenshot
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Dropbox options missing in right-click menu on Windows
Hi guys, today, probably after downloading and installing latest stable release a Dropbox, the context menu disappeared from Windows Explorer. Dropbox version: 183.4.7058 Windows 10 version: 22H2 OS build 19045.3448 Unfortunately I am not sure, what version was installed prior to update. Any ideas to solve this? Was…
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I don't see my initials/avatar when clicking on the Dropbox icon on Win11.
I am trying to adjust my synch settings and when I click the DB Icon I cannot see any avatar or initials at top right or anywhere on screen. What can I do about this please? I am using Windows 11.
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Can I disable the "Delete file for everyone" message?
I am getting the error message that requires me to OK "delete for everyone" when I want to remove a file (see below). I saw the discussion board on this topic - the screen shots in the thread I read show an option to remove the message in the future. I do not see that option displayed. I need to remove this message. How?
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Sync stuck and Windows Explorer crashing
So it started with a 4k Video I had on my iPhone, synced it to Dropbox on the phone -> then my Windows 10 tried to sync it on my PC obviously. Sync stuck and the whole Windows Explorer always crashed after 2-3min from a Windows 10 start! I had to deinstall Dropbox and moved the whole box on my PC from an internal HDD drive…
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For how long will Windows 7 be supported?
I'm thinking about paying for a Dropbox plan because the Google Drive app recently stopped working on Windows 7. I want to be sure that the Dropbox desktop app will continue to FUNCTION on Win7 for the foreseeable future i.e., several years (not worried about tech support/updates). Can anyone provide this assurance?…
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File explorer "not responding" error during move to Dropbox
I was uploading a large amount of files via "move" from my Desktop. The File Explorer froze and went to "Not responding" part way through and now my files are neither in the original location nor did they move to Dropbox. Is there any way to recover them or force the upload? I'm set to lose hundreds of photos of my…
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Having trouble opening the Dropbox desktop app on Windows 11
I started my computer this morning, and Dropbox app did not open. Got a message saying Dropbox not opening and I pressed a button to get it to open but nothing. The message repeated constantly. I looked online and found something that said to uninstall Dropbox app and reinstall. I did this. But now there is no Dropbox app…
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Windows Server 2012 R2 - Maintain the Desktop App until October 13, 2026
I would like to request clarification regarding your intention to discontinue the Dropbox Desktop App for the Windows Server 2012 R2 operating system. At this time, we are inclined to maintain it at least until the end of 2026, given that Microsoft has extended the security updates maintenance date to October 13, 2026, as…
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Android devices not syncing with my PC
I have Dropbox set up on 3 devices, my Windows PC, an Android tablet and an Android mobile phone. The two android devices are no longer syncing with the main PC app. I have cleared cache via the Dropbox settings, logged out and on again, and deleted & downloaded the Dropbox again. Still no luck with syncing to the PC.…