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The Dropbox icon in my system tray is not responding
I received an email from Dropbox about the Backup feature. When I click on the Dropbox icon on my Windows taskbar nothing happens so I can't click on the avatar and go to preferences and then click backup. I have the latest Dropbox app on my PC. I have turned on and off and then on the Dropbox and then restarted my…
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Windows Server 2019: LTS App Still Shows Unsupported OS Message
I'm using Dropbox on Windows Server 2019, and recently it stopped working, saying, "Support for Windows 7, 8, and 8.1 has ended." They provided a link to download a "Long-Term Support" app, but after installing it, I’m still getting the same message, and it won’t launch. Has anyone else experienced this? It's frustrating,…
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Why don't shared folders on Windows have a specific icon to show it's shared?
Hello everyone. I want to ask for your collaboration to understand a problem that we are presenting. I'm having problems with the icons. When sharing a folder using Windows Explorer, nothing appears that allows me to distinguish which folder or file is shared. I even remember that before there was a column in Windows…
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Dropbox is installed on one user profile but other profiles get a pop-up to sign in to Dropbox
I'm on a Windows 10 PC that uses multiple Windows accounts (local accounts, it if matters). The Dropbox installer doesn't give the usual choice between setting it up for "all users" or "current user". As a result, the user who wants Dropbox is happy. But all the other users gets a popup *every time* they log in to Windows,…
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How can I disable Dropbox for individual users on a Windows PC?
I have a PC (Windows 11) with accounts for multiple users, i.e. a family PC. I am using dropbox, and it works well. However, other users are not using dropbox. These other users experience an annoying dropbox feature after every Windows login: A dropbox panel pops up and invites them to create a dropbox account. I think…
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Should or should I not use a command to update Dropbox on Windows?
Hi guys, I found out something really strange concerning Dropbox builds. First of all, I have been autoupgraded to 212.4.5767 some time ago which I think is the latest standard, yet I don't seem to find out the Forum post on it. Yesterday I launched this command on Windows run box: winget upgrade --all It gave me a Dropbox…
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Dropbox isn't syncing files between my old and new Windows computer.
Three days ago, I added Dropbox to a new ASUS Zenbook (Windows 11). Since then, no files have been updated on the ASUS although I have changed files on an old (Windows 10) Dell XPS. I tried uninstalling/reinstalling Dropbox on the ASUS, which erased/restored the Dropbox folder, but the files are still 3 days old. The…
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Dropbox Link right-click action missing from Windows Explorer
I just noticed that I can't right-click in Windows Explorer and get a link to a dropbox folder or file. Instead there's some "Send Transfer" BS that only allows a share for 7 days. How can I get back the "Copy Dropbox Link" action?
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Desktop app: no internet connection/ can't connect on Windows device.
I became aware that my Dropbox app stopped synchronizing two days ago. After trying several things I did an advanced de-install. Then installing again with the 'offline installer'. The normal one didn't work, because it said there was no internet connection. The connection was all the time established and even with the…
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I'm unable to open Dropbox files on Windows Explorer due to OneDrive brown box icon.
Certain Dropbox files showing on my desktop cannot be opened from Windows Explorer. These files have a little brown overlay on the file icon. Dropbox support tells me this overlay is a One Drive icon and this may be causing a conflict with Dropbox. How can I resolve this (I don't use One Drive, although it is installed on…
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How can I connect an existing Dropbox folder to my new Windows desktop app?
I've tried many time, but I just not able to sync my Dropbox Folder over a new Windows (and Dropbox) installation in my PC in a preexistent ****** drive with my Dropbox Folder. So, I have to download, again, all my files for a ****** drive that already has my Dropbox folder... Than, I have to deleted the previous synced…
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How to sync folders from Dropbox online to my desktop app?
Hi, I am using dropbox plus trial now. I have all the folers saved to dropbox online now, then today I installed dropbox app to my windows 11 laptop. Since the files are so large, so I only select some folers to sync to my deskstop dropbox app, all other folders are saved to dropbox online. Question, there is one folder,…
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The syncing icons on my files got moved after a Dropbox update
Da un aggiornamento di dropbox (attualmente ho installata la versione 212.4.5767), le icone di sincronizzazione (prima incorporate dentro a quelle dei file, in basso) sono finite a lato ben distanti... Così come mostrato qui a seguire. Ho provato a controllare ma non sto utilizzando né Onedrive né altri cloud con la…
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I see duplicate Dropbox folders on Windows, after reinstalling the desktop app, and they both sync
Hi there I had a problem where I noticed one day about a month or so ago that my backup of my current computer had disappeared so couldnt access any files from my computer on my phone. The only way I could see to fix it was to reinstall dropbox on my computer which it fix the backup problem. However I now have a problem on…
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Shared folders missing only in File Explorer on Windows, why?
I am struggling to see shared files on my PC at work. They show up on dropbox.com, my phone and mac at home. I have double checked the file names to be sure there are no "disallowed" characters. I have shared the folder and I have reshared each individual file. When I opened one of the files on my PC it said the file was…
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Xmind always a conflict copy
Hello, I use Xmind. I use Dropbox to save my Xmind files so that I can work on them in both my Windows 11 desktop and my iPad Pro. When I save an Xmind file from my Windows 11 desktop, it appears as a conflict copy. I work on the files alone -- there is no collaboration; therefore, I am confused as to why I continually get…
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Desktop app saying "Reconnecting to the internet. This may take a moment" on Windows 10
A few days ago Dropbox Desktop (Basic plan) stopped synchronizing with the cloud: neither files that I update in my computer are uploaded nor files that other upload into the share folders. The message that appears is "Reconnecting to the internet. This may take a moment". Nothing has changed in the PC, no updates, and the…
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A certain icon overlay doesn't work in Windows
I have been working to resolve issues regarding icon overlays. After reading a lot of posts on this forum, I figured out how to edit my registry and move Dropbox overlays to the top of the list, giving them priority. This worked - with one odd exception. The icon for mixed state files won't display no matter what I do.…
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My Dropbox app won't open on Windows 11; the Dropbox icon no longer shows in the system tray.
A few days ago, I logged out of Dropbox on my computer, and now I can't open the application anymore. There's no icon in the system tray, and clicking on the Dropbox application on my computer does nothing. I've tried uninstalling and reinstalling it, but it still doesn't work. My computer is running Windows 11.
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I need to increase the free space on my SSD.
I am using Windows 10. I need to increase the free space on my SSD. Dropbox details are: Size 39.2GB Size on disk 48.6GB If I set it to "Make online only" will I end up with more disk space and, if so, when? Do I right-click Dropbox in File Explorer and click "Make online-only"?
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One of my Windows computers isn't syncing and I don't see the Dropbox icon in the taskbar.
mijn Dropbox synchroniseert niet meer! Ik heb bestanden aangemaakt en gewijzigd op mijn laptop werkkamer (windows 10) en in de woonkamer gebruik ik mijn kleine laptop (windows 11) en daarop is niets terug te vinden! Bovendien zie ik het Dropbox icoontje onder in de taakbalk niet. Wel de blue tooth en One drive. Wie weet de…
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Dropbox runs in the background even when not wanted.
I recently joined a work trials dropbox business acount. How do I stop Dropbox running in the background on my PC automatically and slowing down my pc. I can't see anything remotely useful in settings and the 'help' section really isnt very helpful! Thanks
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Logged out of Dropbox, Now Dropbox Can't See Existing Folder on Windows 11
Hello. I'm on Windows 11, and Friday -- the last time I used my PC -- all was fine with Dropbox. Today, when I turned on the PC, Dropbox was logged out, and when I logged in, it could no longer access my existing Dropbox folder, which is on an external drive. I've uninstalled and reinstalled the desktop app, and tried to…
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New files I add to my Windows desktop app don't sync to the rest of my devices.
I have been a very basic DB user for years and just recently have a problem. We have a DB account with 2TB. We have three machines we use to access the DB account. One is a MAC, one is a desktop pc (WIN11), and the third is a laptop (WIN10). I generally have had no problem. We create folders and upload files to DB and can…
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Why are some files called 'auto recovery' appearing in my client's Dropbox folder on Windows?
Hi I'm working with a client and their word documents are saved into the Dropbox folder on thir windows computer. After they rename a file a new file pops up that says auto recovery auto recovery with the file name. I've never seen this before and it appears to only be happing in the Dropbox folder.