Windows

I can't get my ****** drive to sync after disconnecting it from my PC
Yesterday I disconnected my HD from PC, now, this HD is not synced with dropbox online anymore. I went to configurations, and chose this HD to be synced. However, it show an error, saying that "a copy already exist". Which it does, because it was the HD i was using before. I'm not sure whats should I do.
Feedback on Context Menu Issues - Current design
Folks: I've been using Dropbox since it was invite-only way back in the day. I love many things about this app. I went pro for a while when my needs required it, and have been free for a bit. Was considering going pro again as my needs are growing, but the biggest thing stopping me from wanting to give you money is your…
Stop . (dot) files from being created
I'm on a Windows laptop, but this same issue appeared on my desktop as well. never was able to solve it. but often when i go into a folder to look at files, i'll have duplicates of every single file but with a dot in front. like .ieatham.txt as a copy of ieatham.txt. every solution i've found online and here in the…
Online-only and available offline missing on Windows 10.
Hello, I've spent nearly a half day trying to figure this issue out, to no avail. I;ve carefully read all posts on the Dropbox Community Forum. I've uninstalled, reinstalled the Dropbox App. i've rebooted my PC. I even uninstalled Google Drive app, just to make sure Dropbox was the only cloud app on my computer. But, still…
Can I have the desktop app automatically start only on one Windows user?
I work from home and have several different windows accounts on my PC. Most are personal and only one is used for work. I want Dropbox to open automatically when I log into my work account but not when I log into other accounts. So far it seems I can have it open automatically for none or all. My work around is to add it…
Can I hide the Dropbox folder in File Explorer?
Hi, Is it possible to hide the Dropbox folder in the File Explorer. Tx Regards Michel
Moving Dropbox files to a "D" drive on Windows 11.
When I try to follow these instructions, I don't have a Move option. Windows: Manually move the Dropbox folder back to its default location * Close any applications on your computer that may be using your Dropbox files and folders. * Click the Dropbox icon in the taskbar. * Click your avatar (profile picture or initials)…
I see a runtime error from DropboxUpdate.exe every time I boot my Windows 11 device.
I keep getting this error in a Windows pop-up dialog box, when I boot up my Windows 11 Pro computer: Microsoft Visual C++ Runtime Library Runtime Error! Program C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe R6030 - CRT not initialized I've already tried uninstalling and reinstalling Dropbox, twice.
I can't install Dropbox on my computer anymore.
Hi, I am a Dropbox user for 15 years or so. I use it for business. My Dropbox icon was nowhere to be found on mu pc a few weeks ago, so I could not seem to check whether my Dropbox was syncing anymore. So, I deleted the Dropbox app from my pc and tried to install it again. The deletion did not go smooth, couldn't delete at…
"Send a copy" isn't showing as an option on my Windows context menu
hello folks, i don't see the option of ""Send a copy" in the menu in desktop anymore:
How can I make sure my files sync locally on my Windows desktop app?
I have a new PC and downloaded Windows PC app - I see all of my folders and files on my PC so all appears to be good. My issue is that my historic files have not downloaded to my PC which means that I cannot access them offline (This is very important to me). I need assistance on how to sync all my old files to my PC that…
How can I reconnect to existing files/folders?
I have installed Dropbox on a new PC. The application appears to work but I'm unable to connect with an earlier-created library of files and folders. To be clear, I don't have new documents to add, I simply want access to those I added years ago. Advice?
How can I keep files as always available on this device?
I have some files and folders on my PC that are mentioned to be available on this device and some others mentioned to be always available on this device and these files take too long to open using Windows Explorer. see the attached photo some folders and files have a green check mark and some others have a white check mark…
I don't see an option to make my files online-only on my Windows desktop app
Hello I have just installed Dropbox v200.4.7134 on Windows 11 Pro 23H2. I have Dropbox Plus. In the app preferences there is no Smart Sync option. My drive is smaller than my Dropbox space. I would have to go through hundreds of folders to sync what I need and to be able to view folder structures etc. If I right click on a…
Why are Dropbox files regularly copying to my desktop?
Why are Dropbox files regularly copying to my desktop? Even files I delete.
"No internet connection" error on my PC Dropbox - won't finish installing
Since the middle of August I've been having problems with my dropbox on my 3 devices not syncing. Now I've lost dropbox from my pc laptop. I've uninstalled, rebooted computer, reinstalled. It won't finish installing. Keeps saying I have no internet connection of my computer is offline. Neither is true. I've only used half…
Why is there no Dropbox icon on my taskbar in Windows 11?
I just got a new desktop PC running Windows 11. I have two Dropbox accounts (personal and work). The existing Dropbox folders from my old PC were copied onto my new PC. Nothing was synching, and there was NO Dropbox icon in my taskbar, nor on my desktop (after installing Dropbox TWICE). So I uninstalled Dropbox and…
Moved a shared folder out of the Dropbox folder to the Desktop on Windows - how can we put it back?
Hi there! We have a user with Dropbox on their Windows 10 machine. Somehow they've moved a shared folder out of the Dropbox folder and onto the desktop. It appears to be behaving like a Dropbox shared folder still (and it still appears in the web app and for other users) so it's not completely out of Dropbox. However the…
Dropbox application not working when I click my icon on the task bar.
Hello I'm a DROPBOX PLUS user in 3 different PCs. Along more than a year the application does not open. But the icon appears on the taskbar and sincronization keeps functioning. But unable to see online folders, smart sync options, etc.. I have already reseted the Windows pasword, and in one of the PC made the cycle of…
"File cannot be accessed by the system" error message on my Windows device.
I have a paid account from Dropbox Plus. When I attempt to access some files in Dropbox, I get the File Cannot be Accessed by the System error. This happens with all of my jpg and other photo files. I have been able to access all of these files in the past. It's only since I moved to Windows 11 that this has started. Any…
The Dropbox icon has disappeared from my system tray.
Hi, The dropbox icon disapeared from the icon tray on this computer, and while I can view my folders in windows explorer, dropbox is not updating on this computer. When click the hidden icon items arrow, and then click customise, the list shows dropbox with "show icon and notifications" selected Your help would be much…
Drobox installation without admin rights slows down Windows Explorer massively
I rely on the offline installation file to install Dropbox without admin rights, as the admin no longer permits the full installation of Dropbox on my work computer. With this installation, Dropbox is slowing down Windows Explorer massively. When browsing through the file list using the cursor, jumping from one file to the…
"We couldn't open (insert file name here). Wait a bit, then try again" when opening file on Windows
The subject line captures the error that I am receiving anytime I attempt to open a file stored by DropBox on my PC through the File Explorer. I have tried various media players, VLC, Windows Media Player Legacy, Windows 11 Media Player, 5k Video Player (which plays virtually any extension) - And these are all Mp4 videos,…
The desktop app shows it's up to date, even though files are still waiting to sync.
The Dropbox Task bar App shows that that the Sync is complete in the status bar, however items are continuing to download, upload and show as Waiting for Sync. Why is this basic function not correct?
Dropbox causing screen flickering on Windows 10
This has come up in past discussions but ng of badge has not worked. DB is up to date, new install. Both of my dsiplays flickering when i startup DB. Screencapture of screen with dropbox settings: https://www.loom.com/share/98d98f8bcb04450497c8bd1351a2b622?sid=c1c53b9d-30f9-4f38-be0a-760253f4a8ddne Can anyone help? Thanks
Dropbox causing screen flickering / no response in Windows 11
I have a fresh installation of Windows 11 which after a few weeks' use has started flickering and not responding for a few seconds, and this happens every few minutes. On occasion I get a beep then flickering. Windows task manager doesn't flicker, which means (according to MS) it's not a display driver issue but an…

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