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Why are some folders being created in the wrong location, and then not moving afterwards on Windows?
I decided to organize some photos within camera uploads into folders. The folders ended up being created within a specific camera uploads subfolder, I don't know how/why. When I create a test folder under camera uploads, it is created under that same camera uploads subfolder when I look at it through the webpage but in my…
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The Dropbox app won't launch on my PC
Hello. The Dropbox App on my Windows 10 PC isn't launching any more. I've used this Dropbox setup for years, have made no changes to my PC (Windows 10) or security (that I'm aware of), yet when I click on the Dropbox tray icon (or from the actual Program app location on the C drive) I get the normal "progress spin pop up"…
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Windows 11 won't let me open Dropbox documents that are on my hard drive (0x80070780 error)
Recently bought a new Dell xps with Windows 11. I can open all Dropbox documents when going through the website but get and error message 0x80070780 when I try to open Dropbox documents that are on my hard drive. That error message is "the file cannot be accessed by the system". The Windows community says that it could be…
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Windows quick search access to Dropbox files in the cloud
Hi so I´ve got a temporary laptop while my current one is being fixed. Loaded the DB app and told it to leave all my files in the cloud. The app did but a Dropbox icon in Windows Explorer on my new laptops desktop (the folder icon on the taskbar) but when I click on it I don´t see my files, just a bunch of what looks like…
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What does the little box icon next to my files inside the Dropbox folder mean?
What does this orange box icon means? I'm on desktop, windows 11.
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Windows 11 search is lagging after a recent Dropbox update
I'm dealing with a very frustrating problem on all 3 of my Windows 11 machines and I suspect a recent Dropbox update may be the culprit. When I press the Start button and search for a particular file or folder, the result shows up in "best match" but it's not fully loaded. Instead, the preview/details pane to the right…
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The Dropbox desktop app blocks Clipboard
hello I'm using Dropbox on my PC, and sometimes I run into inconvenient situations, so I'd like to ask a question. I installed Dropbox on my PC and designated a dropbox folder. However, I don't know exactly what situation it is when Dropbox synchronizes. Suddenly my clipboard doesn't work. Control C+V does not work. It…
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I can't get my hard drive to sync after disconnecting it from my PC
Yesterday I disconnected my HD from PC, now, this HD is not synced with dropbox online anymore. I went to configurations, and chose this HD to be synced. However, it show an error, saying that "a copy already exist". Which it does, because it was the HD i was using before. I'm not sure whats should I do.
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Feedback on Context Menu Issues - Current design
Folks: I've been using Dropbox since it was invite-only way back in the day. I love many things about this app. I went pro for a while when my needs required it, and have been free for a bit. Was considering going pro again as my needs are growing, but the biggest thing stopping me from wanting to give you money is your…
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Stop . (dot) files from being created
I'm on a Windows laptop, but this same issue appeared on my desktop as well. never was able to solve it. but often when i go into a folder to look at files, i'll have duplicates of every single file but with a dot in front. like .ieatham.txt as a copy of ieatham.txt. every solution i've found online and here in the…
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Online-only and available offline missing on Windows 10.
Hello, I've spent nearly a half day trying to figure this issue out, to no avail. I;ve carefully read all posts on the Dropbox Community Forum. I've uninstalled, reinstalled the Dropbox App. i've rebooted my PC. I even uninstalled Google Drive app, just to make sure Dropbox was the only cloud app on my computer. But, still…
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Can I have the desktop app automatically start only on one Windows user?
I work from home and have several different windows accounts on my PC. Most are personal and only one is used for work. I want Dropbox to open automatically when I log into my work account but not when I log into other accounts. So far it seems I can have it open automatically for none or all. My work around is to add it…
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Can I hide the Dropbox folder in File Explorer?
Hi, Is it possible to hide the Dropbox folder in the File Explorer. Tx Regards Michel
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Moving Dropbox files to a "D" drive on Windows 11.
When I try to follow these instructions, I don't have a Move option. Windows: Manually move the Dropbox folder back to its default location * Close any applications on your computer that may be using your Dropbox files and folders. * Click the Dropbox icon in the taskbar. * Click your avatar (profile picture or initials)…
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I see a runtime error from DropboxUpdate.exe every time I boot my Windows 11 device.
I keep getting this error in a Windows pop-up dialog box, when I boot up my Windows 11 Pro computer: Microsoft Visual C++ Runtime Library Runtime Error! Program C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe R6030 - CRT not initialized I've already tried uninstalling and reinstalling Dropbox, twice.
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I can't install Dropbox on my computer anymore.
Hi, I am a Dropbox user for 15 years or so. I use it for business. My Dropbox icon was nowhere to be found on mu pc a few weeks ago, so I could not seem to check whether my Dropbox was syncing anymore. So, I deleted the Dropbox app from my pc and tried to install it again. The deletion did not go smooth, couldn't delete at…
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"Send a copy" isn't showing as an option on my Windows context menu
hello folks, i don't see the option of ""Send a copy" in the menu in desktop anymore:
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How can I make sure my files sync locally on my Windows desktop app?
I have a new PC and downloaded Windows PC app - I see all of my folders and files on my PC so all appears to be good. My issue is that my historic files have not downloaded to my PC which means that I cannot access them offline (This is very important to me). I need assistance on how to sync all my old files to my PC that…
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How can I reconnect to existing files/folders?
I have installed Dropbox on a new PC. The application appears to work but I'm unable to connect with an earlier-created library of files and folders. To be clear, I don't have new documents to add, I simply want access to those I added years ago. Advice?
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How can I keep files as always available on this device?
I have some files and folders on my PC that are mentioned to be available on this device and some others mentioned to be always available on this device and these files take too long to open using Windows Explorer. see the attached photo some folders and files have a green check mark and some others have a white check mark…
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I don't see an option to make my files online-only on my Windows desktop app
Hello I have just installed Dropbox v200.4.7134 on Windows 11 Pro 23H2. I have Dropbox Plus. In the app preferences there is no Smart Sync option. My drive is smaller than my Dropbox space. I would have to go through hundreds of folders to sync what I need and to be able to view folder structures etc. If I right click on a…
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Why are Dropbox files regularly copying to my desktop?
Why are Dropbox files regularly copying to my desktop? Even files I delete.
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"No internet connection" error on my PC Dropbox - won't finish installing
Since the middle of August I've been having problems with my dropbox on my 3 devices not syncing. Now I've lost dropbox from my pc laptop. I've uninstalled, rebooted computer, reinstalled. It won't finish installing. Keeps saying I have no internet connection of my computer is offline. Neither is true. I've only used half…