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How to view the full date in a directory listing on the site?
Device Web Operating System/Browser (if using the web) Firefox/Chrome MacOS Question or Issue How do I view full dates, not relative dates, when listing files and folders? So basically: <filename> <type> <2025-11-30 21:55> Not "one hour ago" nor "six months ago" Relative dates mean nothing to my use cases.
Website times out during an upload on multiple browsers
Using Windows 11. Started a trial account about a week ago as looking for a reliable cloud provider. Uploaded several large files 5-10gb through the website and it worked fine (in total have maybe 100gb of files uploaded of the 2tb with the premium trial subscription). Then I tried to load a file yesterday and after…
Accessing the Dropbox site disables my internet connection
I have never seen anything like this. I visit http://www.dropbox.com I don’t even have to log in. I just browse around then shortly thereafter my whole internet connection is down but working perfectly fine on all other devices! The issue is definitely drop box as it is completely repeatable every time I visit drop box. It…
I'm using the website to upload content. How can I know if it was uploaded successfully?
WHEN I'VE UPLOADED FOLDERS BEFORE TODAY, I GET A POP UP BOX THAT SHOWS IF ANY FILES WERE SKIPPED OR SOMETHING ... TODAY I LEFT IT RUNNING WHILE I WAS OUT CUZ IT WAS TAKING A LONG TIME TO UPLOAD & WHEN I GOT HOME THERE WAS NO POP UP BOX ... HOW DO I FIND OUT IF THERE WAS AN ISSUE OR IF ALL THE FILES IN THE FOLDER UPLOADED…
The install link on the Dropbox site sometimes redirects to the beta version of the desktop app
The virtual links to download dropbox https://www.dropbox.com/download https://www.dropbox.com/download?plat=lnx.x86_64 sometimes (like once in 30 tries) redirect automatically to the latest BETA build instead of the latest STABLE build. No clue why, but watch these for a couple of minutes and you'll probably see build…
Help with downloading my stuff from the website
Hi, I had a Dropbox subscription that didn’t suit my needs, and I eventually stopped using the service. I forgot about it until I received a notice that my files would be deleted because my account is over the free plan limit. That part is understandable. However, I’m having trouble downloading my materials. Some files are…
How to stop the upgrade notifications on my Dropbox online?
I've had the Dropbox Plus plan for over 10 years and have been more or less happy with the service. My account is about ⅓ full at any given time. Most of the time I use the desktop app (Mac OS 15.6.1, dropbox v.237.4.5655) which syncs my files across 3 devices and between several apps. I don't sync all files to the desktop…
Is it possible to download all my invoices from the site?
Hi There, I'm looking to download all my invoices since I've been a member at the moment I have to do one by one can anyone help me in this please.
Find DBID on Local PC
Application Affected My own app Device Windows 11 VM Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Latest Question or Issue We have an app that uses the Dropbox API quite significantly. The user must signin to our app using the Dropbox API and our own login code. It's…
File names not appearing in ‘Recents’
I am using the online version of Dropbox. It has been working well but recently when using the Recents tab the list displays a list of images, but the file names that contain the images are missing. I can find the files and download from All Files but I like the convenience of the Recents tab. I am on Windows 7 which I…
My shared links won't copy to my clipboard on the web browser.
Device (Macbook Pro 2021) Operating System/Browser (if using the web) (macOS 15.7.2 / Safari 18.6) Question or Issue Using Safari web browser on my Macbook, when creating a share link to a file or folder, even though it says the link has copied, it will not paste into an email or anything else. I've even tried to opening…
My version history is missing.
Device Dell Desktop Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Current I justed edited a jpg and want to restore an earlier version. Before today, I last edited the file 4 days ago, but Version History only shows the current version. Why can't I restore my file?
How can I share files within a folder in a specific order?
Question or Issue I'm a pro photographer and I use dropbox to deliver photos to my clients. I number each photo (i.e. "Smith-1, Smith-2, Smith-3, etc...). Dropbox used to share them in order (lowest number to highest) now they share in reverse order (highest number to lowest). I want to change this back to the way it was…
I can't locate some of my Dropbox folders between device. Sync miscommunication?
I'm having multiple folders not showing up on various devices. It really is a bit of a mystery as to which ones are included and excluded. Devices are up to date and dropbox is synced. Folders are showing on http://www.dropbox.com/home but still not on the PC, Phone, iPad, etc.
Can't download my files anymore. I get a "download error" message.
Device Dell Precision 7520 Operating System/Browser (if using the web) Windows 10 Dropbox App Version/Browser Version Chrome Version 142.0.7444.60 Question or Issue I had use dropbox for a long time. I have files storage in my account. Those files were downloaded few times, but know I can't download them anymore. "Download…
How can I move a shared folder I don't own out of my root directory?
I have clicked on a link to see a shared folder for which I have editing privilege. The folder is in my dropbox in the root directory, but it is no use to me there, I need it in another place in the directory structure. I cannot see how to move it, I can move the directories inside the main folder, but then it will…
I'm not offline, but the Dropbox website says I am.
The loading speed is too slow
The loading speed is too slow
I deleted a pending signature document in Dropbox Sign and I want to recover it
Device (Lenovo Ideapad 1) Operating System/Browser (if using the web) (Windows 11) Question or Issue I have a pending signature document in dropbox sign but I have deleted it. I want it to be recovered however, I can't see any files in the "deleted for everyone" section in dropbox sign. I also checked the "deleted files"…
My PDF additions in preview mode (via the macOS desktop app) don't appear on the web.
I am running MacOS Tahoe 26.1 on a MacBook Pro For work, I often use the preview function in finder to type directly onto a PDF. I thought this was going fine -- the edits are saved and viewable in finder, even for people on other devices -- until I looked at the PDFs I've been editing on the web version of Dropbox. This…
When I send a file for a signature via Dropbox Sign, I get logged off the Dropbox site
I upload contracts to a dbox folder, then click send for signature. After it sends I land on the Dbox docu sign site. When I try to go back to my regular dbox site, I'm logged out (even though I click remember me on the login page). I go to log back in and get an error saying there is a problem to check the status site. I…
Some new folders/files on desktop version of Dropbox aren’t showing in Dropbox.com
Device Apple M2 Max Operating System/Browser (if using the web) Sequoia 15.6.1, Safari 18.6 Dropbox App Version (if using the app) Can't find App Version - using file provider Syncing Status Up to date Question or Issue Some new folders/files on desktop version of Dropbox aren’t showing in Dropbox.com. In other words when…
Recruiting: rejected for inability to hire in Zone 2 when position is advertised as Zone 2/3
Hi all, I wasn't sure where to post this but this seemed like best place. I applied for the Staff Product Manager, Dash Growth (https://jobs.dropbox.com/listing/6983636) position, and the first line states: For this role, we are hiring in Zones 2 and 3. Which is great, because I live in Zone 2 (Colorado). I later received…
Visiting the Dropbox web page breaks my PC's WiFi.
Application Affected (Dropbox Paper, Dropbox Website) Device (Windows PC) Operating System/Browser (if using the web) (Windows 11, All Browsers) Dropbox App Version (if using the app) (232.4.5988) ISP ****** Media Issue: Any time I visit Dropbox.com my Internet crashes on my PC. I can visit dropbox.com on my phone…
Downloading from the web kicks me off Wi-Fi and I have issues moving files
Whenever I try to download through my Windows 11 set-up, the download fails and I get kicked off my internet connection. I've seen a number of people complain about this - on here and on Reddit - and the solution appears to involve turning off virus protection, but that clearly isn't a viable or sensible solution. Dropbox…
Keyboard shortcut for starring files
keyboard shortcut for starring files would be very helpful for processing large folders of camera images.
The workspace on the web is too small. How can I make the top banners smaller?
Device Dell Inspiron Operating System/Browser (if using the web) Windows 11 Chrome Version 142.0.7444.59 (Official Build) (64-bit) Question or Issue How can I make the workspace on Dropbox website bigger and/or remove or minimize the increasingly bigger banners info at the top. I'd like to be able to see more than one row…
Whitelisting IP for avoid blocking Dropbox URLs
Hey there, we found out that some seller site in Turkey just got blocked from dropbox domain. When we get contact with them they say that dropbox need to whitelist some words and they gave us their ip addresses. Is this a valid solution for that issue?

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