-
Please help with changing the new view of Dropbox on the desktop.
Please change the way this view is in the pic attached. Two-thirds of the screen is wasted and valuable real estate is wasted by these buttons. How do you turn off or remove the following Search box, all 4 buttons (create, upload, create folder, transfer or copy) and "suggested" all of these take away space. I just want to…
-
Issues when trying to download files from shared links.
HI this morning , I can not use this url to download files on dropbox account how to solve this problem
-
It's distracting to see the folder tiles previewing images in grid view on the Dropbox website.
Folder tiles previewing images is distracting. Asked 2 yrs ago, no fix. No-brainer: show folder icon
-
I'm trying to save PDF files to my desktop app, but I get an error that they'll get removed instead.
Device (Dell XPS 15) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) 232.4.5926 Syncing Status - Up to Date Question or Issue When saving a pdf to my dropbox folder I receive a message asking me to confirm removal of the document that I want to save? Again - this happens when…
-
https://dropbox.com is not redirecting to www subdomain in my region
https://dropbox.com is not redirecting to www subdomain in my region i live in Pakistan, and this is what im getting $ curl -v https://dropbox.com * Host dropbox.com:443 was resolved. * IPv6: (none) * IPv4: 162.125.248.18 * Trying 162.125.248.18:443... * ALPN: curl offers h2,http/1.1 * TLSv1.3 (OUT), TLS handshake, Client…
-
I cannot find the option to download my files from the website
maybe because it is 6 years since this started, but on my Dropbox.com, the three elicpes on have two options: Transfer and share. And Transfer does not seem to work. When I click on it, I am taken to the upgrade page. With Nothing that shows/ discusses transfering folders. Do you have any idea what is going on???
-
There's no "View on www.dropbox.com" option in the context menu, when the Dropbox app is paused.
I noticed that the options available when right clicking on a file in Explorer change when sync is paused. In particular it is no longer possible to "View on dropbox.com". This would be useful to me because I sometimes pause sync to keep my laptop running reasonably when my work colleagues update a load of files at once…
-
I'd like to be able to search for files on the Deleted Files page
I see people have been ranting about this one for years, and I guess now I'm joining that parade. What's the point of file deletion recovery if you can't find the files you're trying to recover? There's no search bar. They expect users to scroll through thousands of files in linear order of deletion to find the needle in…
-
Error 500 when trying to delete account
Hi, I got Error 500 when trying to delete my account. I tried with firefox, edge, chrome. Same error every time. Can you help ? Best regard, B
-
Shared Link Previews / Redirects Fail When Using Dynamic Link Aggregator Pages
Hi everyone, I’ve run into a problem related to how Dropbox handles preview metadata (title, image, etc.) and redirects when links are shared via pages that act as link aggregators (they collect group / invite links and redirect). For example, I have a page: indian Girls Group When a user shares a WhatsApp invite link from…
-
Why don't you let us search by file size on Dropbox Web?
Hi, when I want to find the largest files in my dropbox account, the official method according to these boards is that I need to go through the filesystem (Windows Explorer or Mac Finder) and do a filesystem search. However this doesn't work for smart sync files. Please add an option to sort by size or filter by size on…
-
Export screen keeps getting stuck
Suddenly I can no longer Export my DropBox files to any format: Markdown, PDF, etc. Every time I try to export, I keep getting stuck on the screen with the little wizard that says "Waiting to start..." but my file never actually exports. I've had this issue for about a week now, and other coworkers on my team have as well.
-
****** Application Won't Submit
I've seen others posting for help with this in the community forums, so I'm here to try as well. I am attempting to apply for the Learning Program Manger (https://jobs.dropbox.com/listing/7098490/apply) position at DropBox. However, once the application is complete, when I click Submit Application, nothing happens. It does…
-
Unable to select/delete any files when using the website.
I got an email the other day stating I need to delete some files from my dropbox account or pay for storage. I use dropbox exclusively for a dnd campaign, as its the only way to upload any audio files I make for dndbeyond. My problem is I am not allowed to even select any audio file (they are all greyed out) and can't…
-
I can't move my shared folder under "All files".
Hello! I'm OCD and decided to create a folder specifically for a client's projects. The problem is we use AutoCAD and XREF linking, which breaks the link/xref everytime a different team member opens the file, because we have a different file path. I've tried many times to move the folder back into the main DropBox "All…
-
Issues opening links with dl.dropboxusercontent.com?
Until Today, a link like below has been working, but is no longer doing so. Is this a temporary issue with Dropbox and dropboxusercontent.com or did something permanently change? [link removed by moderator] Please advise, we have thousands of people relying on this feature for loading video into players like Video JS.…
-
Error (500) on the Dropbox website. What can we do?
Device N/A Operating System/Browser (if using the web) N/A Dropbox App Version/Browser Version N/A Question or Issue Error (500) on the Dropbox website
-
Editing a PDF form on the Dropbox website shrinks field length as you zoom in
I have an issue with a PDF form (that I didn't create) that allows you to enter text to fill the visible space but if you zoom in, that length reduces until at say 400% it will only allow 4 characters but a full name at 100%. It works fine in Adobe Reader allowing the same amount of characters regardless of zoom, typing…
-
I can't locate the "deleted files" option on the left side bar in my account on the website
Pleae make the process of restoring missing or deleted files more intuitive and/or update the instructions on the internet, where it refers to the left sidebar. Unfortunately I'm not able to include the URL where this information isn't valid, but if you search for "How to restore or recover deleted files or folders in…
-
Can we search by file name on the Dropbox website, and not by content?
I had to remove Dropbox from my PC as I ran out of space. I am now stuck only using it online via a browser. I have yet to find a way to search by file name and not content - and I've found nothing recent online that tells me how to do it. I've even just read the information about Dash and it doesn't seem to do it either.…
-
Page-files turned into folders and jpg-files (preview).
Device Apple M1 Operating System/Browser (if using the web) Sequoia 15.6 (24G84) Dropbox App Version/Browser Version Version 1.5.3 (35) Question or Issue Lot of my page-files were transformed in folders (with the same the title of the original files plus ".page"). Inside of these folders there are jpg-files named…
-
Embed link for audio files not working consistently (was working until last week)
Hello, I’ve been using Dropbox to host and embed audio files on external websites. The way I’ve been doing this is by changing the link format like this: Original link: [Removed as per Community Guidelines] Link I’ve been using (embed): [Removed as per Community Guidelines] I am not on a paid plan, and this method had been…
-
Why are people getting a prompt to create a Dropbox account when I share link to a folder?
Scenario, I put a file on my DropBox in a public shared folder. I click on 3 dots and select share, options show it’s set to - anyone with link can view I then share this link ..... example: [Removed as per Community Guidelines] However users don’t get the file or access to it, what they get is an 'window' to create a…
-
Large Dropbox downloads fail at 20% and the site becomes unreachable
Device: HP Laptop 15-da0xxx Operating System/Browser: Windows 11 Dropbox App Version/Browser Version: Edge 127.0.2651.105, Firefox 129.0 Question or Issue: When trying to download or sync large files from Dropbox (either via a shared link or after adding them to my own account), the transfer consistently fails around 10–20…
-
Is there way to disable the web interface to my files?
Is there a way to disable web access to my files and only make them available via the various apps for different platforms?
-
How to create a folder so my clients can upload documents to my Dropbox account via link?
Do you have or can you provide instructions on how to create the folder and link for clients to upload files from my email signature? I am assuming it is a general corporate folder.
-
Timestamp in comments for audiofiles not available when using a Basic account.
Why would adding a timestamp to a comment in an audio file be be exclusive to yet another paid tier of account? If such a basic function will not be available to Dropbox plus I will definitely consider using another service
-
I can't rename a folder by clicking the pencil icon on the Dropbox website.
When I go to rename a folder by clicking the new pencil icon, the folder name is fully selected but I cannot unselect it. For example: I want to change the name of a folder. I click the pencil icon and click in the place where I want to make a change. The field flashes, but the text remains selected and I can't change the…
-
How can we easily manage/delete tags?
Hello, I'm wondering if the ability to manage tags has been addressed? God forbid you misspell a tag and end up having to be extra mindful when choosing the tag with the correct spelling. I have several files that I'm tagging and this task becomes very tedious. Having the ability to delete "bad" tags would be a great…
-
Dropbox captcha error
Your browser appears to be blocking dropboxcaptcha.com, which is required for authentication. I ran a scan on my computer, and performed the following: * restarted the computer * cleared the cookies/history * tried in incognito mode * disabled the firewall temporarily * tried in different browsers * made sure pop ups are…