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I have not been able to see activity on my Dropbox since Friday at 7pm. I have uploaded documents, signed in and signed out, and it usually tracks activity instantaneously, but it hasn’t worked for the past two days.

Hi, @Neal it's nice to meet you. I'm in the process of migrating from our previous Advocates to the new Deeto Account/App. Thanks for the new experience. I managed to log in to the Deeto Account and was in the process of updating my Profile details when I realized my previous Rewards (4785) on the Advocates portal hadn't…

Hi I have a problem with the paper.dropbox.com my images are not appear:

Similiar to 3 months ago I again have a dropbox paper file that doesn't show pictures that have been uploaded. When I click on the file I get an access denied notification. Very weird as I uploaded the pictures via copy pace. The same issue occured 4 months ago documented in the following community ticket. Dropbox Paper…

this is sad that dropbox.com has removed the emil URL to send an email to support why was this done?

I’m currently evaluating Dropbox Replay for my team of Technical Writers and our Video Editor. We love the frame-accurate review for video, and we were excited that Replay also supports PDF. However, I noticed that the 'Compare Versions' feature doesn't seem to be available for PDF reviews. In our workflow, stakeholders…

My Dropbox is full (1.99 GB / 2 GB), but I have no files. There is a shared file/folder that shows a 404 error and I cannot remove or leave it. I cannot add it (storage full), cannot delete it, and no options are available. It seems like a ghost shared folder is using all my space. Can someone from Dropbox support fix this?

This is still an issue today! There's no "unselect all" button in the photos tab If I've selected multiple photos from different months, I have to scroll to each month and unselect by month/year or just unselect them one by one. OR refresh page and wait for all photos to load again (this is what I do now) -Even having to…

4 annoying messages trying to make me buy more storage.. You guys really want me to switch to another cloud storage platform huh ?

I uploaded my logo and background, first they clash bad and second the logo is skewed when i share anything, I can not remove or edit them, any help on this?

Version stacking process should be simplified. Currently, you have to select the file > go to the drop down menu > select "new version" > choose the directory > select the new file > click "upload." This is very time consuming when working with 100's of images with multiple versions. Ideally, I would drag and drop all the…

For a while now, I have had several people tell me that they cannot access a folder that I have shared with them - invited them to view and download the contents when I invite them by using their email. Years ago, I was able to simply copy the link, paste into an email, and they were able to access the folder and its…

First off, a huge thank you for your patience while we made these changes. We know things may have felt a little quiet during the transition, and we really appreciate you sticking with us. 🤩 We’re excited to welcome you to the new and improved Dropbox Community, now with a fresh foundation that will help us move faster,…

I want to be able to open the currently selected file or folder directly in the web browser on dropbox.com with a single keyboard shortcut — without having to repeatedly open the Dropbox app or right-click and select "View on dropbox.com" every time. If this feature were provided, I think the Dropbox web interface could be…

When i select a PDF file in my Dropbox notifications (MAC) it opens twice in my web browser... why?

Question or Issue when I open an existing file and click on "excel for web" it reverts to an older file

Hi everyone. From my end, it's still showing the very same problem. Eeeeevery time I try to access any office file in Dropbox, this annoying pop up appears... Is there any way to stop this? And no, I don't want to relate my Onedrive account to Dropbox account. Thanks.

Device Lenovo ThinkPad X1 Carbon Gen 9 Operating System/Browser Windows 11 / Firefox Dropbox App Version/Browser Version Browser Version Issue: I have been using the transcription feature for audio files for a while now for work to make first transcriptions of interviews. Usually no issue. Now Dropbox is transcribing an…

Hi I wonder if someone could help. Has the AI modelling changed for this feature? I use this feature most days to transcribe vocals in music featured in radio shows. Was really useful for finding expletive language and so on. Now it seems like the only vocals you are able to transcribe from a one hour radio show is the…

Our clients require us to use Microsoft apps. We also like to collaborate on docs and excels in Word-For-Web. But to open Microsoft files from a dropbox finder window, it's a three click process to open in word-for-web for collaboration: Right click>quick-actions>open on dropbox.com Then: Open in>word-for-web There should…

Device PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Browser Edge Version 143.0.3650.96 (Official build) (64-bit) Question or Issue Hi, in the web browser version of dropbox, when choosing file info, the date are shown in 2 differents formats, that is very confusing to…

I currently have a Plus plan and would like to upgrade to Family to merge mine and my spouse's plans. I am billed on my credit card directly by Dropbox for the current plan. When either of us visits the Upgrade page, all we see are Plus (our current plans), Professional, and Standard. Neither of us was a part of a team…

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It would be great if you could update videos with in view-only links or if they act like "live" feedback links. At the moment view-only links are locked to the version at which you selected, if there was an another version at the top which said "live" or something similar, which always showed the most up to date video…

I have exactly the same problem as described in this thread. https://www.dropboxforum.com/discussions/101001020/dropbox-website-is-stuck-loading-when-i-try-to-login/786004 However, I didn’t find a solution there. Could you please tell me how to log into my account on a new device? Why does the authorization work without…

No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. We’d love to hear how you’re using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features…

Please add the trash bin from the app so that we can view, restore or empty it, instead of going through the PC version in the browser. Note: this is for Android (have not tested on iOS)

Device: Macbook Operating System/Browser (if using the web): macOS Tahoe 26.3.1, Chrome Dropbox App Version: Paper Question or Issue Whenever I try using Find & Replace in Dropbox Paper, I can’t seem to replace text with nothing (leave the replacement field blank) the way I can in MS Word/Google Docs. e.g. if I want to…

It would be great if clients could edit subtitles directly in Dropbox Replay when checking for spelling. Currently, you can upload the SRT text and view it on the right side, but people without an account are unable to edit it. This would be a great update for Dropbox Replay users. Thanks, Frank