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Uploads are painfully slow today both on the Dropbox website and the desktop app.
Device Macbook Pro 2021 M1 Operating System/Browser (if using the web) macOS15.6.1 Dropbox App Version (if using the app) 234.3.5540 Syncing Status Up to date" Question or Issue All uploads are super slow today, I have tried Chrome as usual, Safari, and the Dropbox App. What should be a 15 minute upload is taking 2-3 hours…
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A pop-up keeps appearing on my screen telling me my Dropbox account isn't syncing; I can't close it.
So Dropbox suddenly decides to throw up a modal window THAT CANNOT BE CLOSED on my macbook screen to tell me I'm out of space and stopped sync-ing? Which idiot thought that was a good idea? I literally have to start Activity Monitor with it sitting in the middle of the screen and move AM around so I can force kill it. What…
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It should be possible to drill down to a folder before enabling restoring a deleted file.
in order to restore a deleted file, you first have to go to the main page and click 'deleted files' which then scans your master folder. This is not beneficial and it takes a long time. - It would be better to be able to drill down to a sub folder which is where the deleted file lived and then invoke the scan, Only makes…
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Cannot access Dropbox website.
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My Google Drive upload is stuck and I can't cancel or re-upload my video.
I tried to upload a large video file from my Google Drive, and it started all fine, and i saw the loading bar progressing. But at some point i refreshed the page and the downloading popup disappeared. The file is not uploaded yet, and i cannot cancel the current upload. When i try to create a new google drive upload i get…
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Cookie preferences icon blocking functionality in Excel for the web spreadsheets
A cookie preferences icon recently appeared in the bottom left hand corner of excel for web sheets when accessed through dropbox. despite choosing and saving cookie preferences the cookie doesnt go away, and blocks the ability to toggle left through excel sheet tabs . Is there a way to remove this cookie icon?
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File version history not working. I get a vague error when I try to check.
Question or Issue Since this morning, the file version history no longer works on any file in my dropbox. The error screen that appears is "Error Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our help…
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How can I download a PDF file shared by a Dropbox shared link?
I received a link to a Drop Box PDF file of Drawings. I want to download it as a PDF and edit it in Blue Beam software program and save the edited files to my computer. However, when I click on the sent link the program only gives me the ability to look at the file, not download it. I joined with a Drop Box professional…
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Important Information about Dropbox Paper: Moving to Web Only Access.
We’re making an important change to how you can access Paper. Starting October 9, 2025 the iOS and Android mobile and beta desktop apps will no longer available for download. Why the change? We’re focusing on giving you the very best Paper experience on the web, making it easier, faster and more seamless than ever. Here’s…
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Is there a better way to use Dropbox Rewind to find a specific time/date?
Hello! I love Dropbox, been using it forever. The ability to revert files/folders to a prior time has saved my bacon on more than one occasion, lol. However... the rewind feature is agonizing to configure. Is there any better way to specify the point in time? Because I wanted to roll back a folder, and that folder has been…
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Transcript option not showing for videos.
Hi. I am having trouble accessing the transcript feature in Dropbox. The Transcript button in the toolbar and the Transcript section in the sidebar are not visible on my end. I've already tried: Different browsers Incognito/private windows Refreshing and re-uploading But the transcript still isn't showing for any video. Is…
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Getting a blank page when trying to export my passwords on the website
I want to export my passwords. When I follow the instructions (How to use Dropbox Passwords - Dropbox Help), I get basically a blank page: As you can see, there is no "Preferences". If I sign out, it takes me to a sign in page, which brings me back to the above page. The instructions also mention the mobile app. When I go…
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Error when trying to export Paper docs to .pdf files in Chrome
Device macbook pro Operating System/Browser (if using the web) sequoia 15.4.1 (24E263) Dropbox App Version (if using the app) paper in chrome browser - no version # given there Syncing Status n/a Trying to save older paper docs to PDF for archiving - have tried several time and the export to PDF keeps failing and telling…
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Please help with changing the new view of Dropbox on the desktop.
Please change the way this view is in the pic attached. Two-thirds of the screen is wasted and valuable real estate is wasted by these buttons. How do you turn off or remove the following Search box, all 4 buttons (create, upload, create folder, transfer or copy) and "suggested" all of these take away space. I just want to…
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Issues when trying to download files from shared links.
HI this morning , I can not use this url to download files on dropbox account how to solve this problem
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It's distracting to see the folder tiles previewing images in grid view on the Dropbox website.
Folder tiles previewing images is distracting. Asked 2 yrs ago, no fix. No-brainer: show folder icon
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I'm trying to save PDF files to my desktop app, but I get an error that they'll get removed instead.
Device (Dell XPS 15) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) 232.4.5926 Syncing Status - Up to Date Question or Issue When saving a pdf to my dropbox folder I receive a message asking me to confirm removal of the document that I want to save? Again - this happens when…
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https://dropbox.com is not redirecting to www subdomain in my region
https://dropbox.com is not redirecting to www subdomain in my region i live in Pakistan, and this is what im getting $ curl -v https://dropbox.com * Host dropbox.com:443 was resolved. * IPv6: (none) * IPv4: 162.125.248.18 * Trying 162.125.248.18:443... * ALPN: curl offers h2,http/1.1 * TLSv1.3 (OUT), TLS handshake, Client…
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I cannot find the option to download my files from the website
maybe because it is 6 years since this started, but on my Dropbox.com, the three elicpes on have two options: Transfer and share. And Transfer does not seem to work. When I click on it, I am taken to the upgrade page. With Nothing that shows/ discusses transfering folders. Do you have any idea what is going on???
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There's no "View on www.dropbox.com" option in the context menu, when the Dropbox app is paused.
I noticed that the options available when right clicking on a file in Explorer change when sync is paused. In particular it is no longer possible to "View on dropbox.com". This would be useful to me because I sometimes pause sync to keep my laptop running reasonably when my work colleagues update a load of files at once…
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I'd like to be able to search for files on the Deleted Files page
I see people have been ranting about this one for years, and I guess now I'm joining that parade. What's the point of file deletion recovery if you can't find the files you're trying to recover? There's no search bar. They expect users to scroll through thousands of files in linear order of deletion to find the needle in…
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Error 500 when trying to delete account
Hi, I got Error 500 when trying to delete my account. I tried with firefox, edge, chrome. Same error every time. Can you help ? Best regard, B
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Shared Link Previews / Redirects Fail When Using Dynamic Link Aggregator Pages
Hi everyone, I’ve run into a problem related to how Dropbox handles preview metadata (title, image, etc.) and redirects when links are shared via pages that act as link aggregators (they collect group / invite links and redirect). For example, I have a page: indian Girls Group When a user shares a WhatsApp invite link from…
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Why don't you let us search by file size on Dropbox Web?
Hi, when I want to find the largest files in my dropbox account, the official method according to these boards is that I need to go through the filesystem (Windows Explorer or Mac Finder) and do a filesystem search. However this doesn't work for smart sync files. Please add an option to sort by size or filter by size on…
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Export screen keeps getting stuck
Suddenly I can no longer Export my DropBox files to any format: Markdown, PDF, etc. Every time I try to export, I keep getting stuck on the screen with the little wizard that says "Waiting to start..." but my file never actually exports. I've had this issue for about a week now, and other coworkers on my team have as well.
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Job Application Won't Submit
I've seen others posting for help with this in the community forums, so I'm here to try as well. I am attempting to apply for the Learning Program Manger (https://jobs.dropbox.com/listing/7098490/apply) position at DropBox. However, once the application is complete, when I click Submit Application, nothing happens. It does…
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Unable to select/delete any files when using the website.
I got an email the other day stating I need to delete some files from my dropbox account or pay for storage. I use dropbox exclusively for a dnd campaign, as its the only way to upload any audio files I make for dndbeyond. My problem is I am not allowed to even select any audio file (they are all greyed out) and can't…
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I can't move my shared folder under "All files".
Hello! I'm OCD and decided to create a folder specifically for a client's projects. The problem is we use AutoCAD and XREF linking, which breaks the link/xref everytime a different team member opens the file, because we have a different file path. I've tried many times to move the folder back into the main DropBox "All…
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Issues opening links with dl.dropboxusercontent.com?
Until Today, a link like below has been working, but is no longer doing so. Is this a temporary issue with Dropbox and dropboxusercontent.com or did something permanently change? [link removed by moderator] Please advise, we have thousands of people relying on this feature for loading video into players like Video JS.…