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Something that would really be helpful would to be to optionall overlay/copy the comments of older versions onto a new version. Here's the use case: I'm working on a video and we get some comments from a client to change a specific shot or edit something at a timecode. We make the change, and upload the new version. We…

My main use is to post photos and have friends download them. I know about the ability to download any folder you are currently in. I know how to download a single photo. But I have not found the way to select and download multiple photos at a time. I'm hoping there's a way that I have not found. Please tell me!

It would amazing to see animated WEBP images previewed in Quick view and Preview. Currently the only way to view the animation is to download the file and then open it with an browser or image viewer that supports WEBP.

Device Normal Desktop comptuer) Operating System/Browser (if using the web) (Windows 10 home Question or Issue When I load into the page, I can briefly see my dropbox files for like 3.46 second before it load this error up: Something went wrong An unexpected error occurred, but don’t worry—your files are safe, and our team…

Device (Macbook Pro 2019) Operating System/Browser (if using the web) (macOS Sequoia 15.7.3) Dropbox App Version/Browser Version (Safari version 26.2 (20623.1.14.18.4)) Question or Issue I cannot access my account via this device, eventhough it works in my friend's device. When I refreshed the page, it seemed ok but after…

My question is, can I still access Dropbox online if I uninstall it from my Windows 11 PC?

Device HP pavillion Operating System/Browser (if using the web) (Windows 11) Syncing Status ("Up to date") Question or Issue Using the Upload tab and "import from google drive" after selecting my google account I receive the following message/ screen. Please help

I was surprised to find that the Photos tab in Dropbox online (i.e. at Dropbox.com) contains bookoo pics from wayyyy back. I've always deleted pics from the iPhone after naming and saving the ones I want to keep on my PC (in Dropbox folders of my own (conscious) creation). In Dropbox it says, "Camera uploads is turned…

Device MacBook Pro Operating System/Browser (if using the web) macOS 26.2 Dropbox App Version (if using the app) N/A Question or Issue Clicking "Contact support" in Dropbox Help Center results in fatal error message. My browser is Safari.app. https://www.dropbox.com/get_help

Device (Mac M1) Operating System/Browser (if using the web) macOS15.7 Dropbox Browser Version in chrome Question or Issue I have a large video file (about 2 hours, 39 Gb). On the Dropbox platform, I can watch the full video without any issues. However, after downloading it to my Mac, it seems the download does not complete…

Help, I'm unable to view my dropbox files. When I log in, it just keeps displaying the following error message. I've tried on different browsers, incognito mode, different wifi networks. Nothing works. This is getting me real worried.

Question or Issue On Fri 16 Jan 2026, I was organising Dropbox and instead of creating a new folder for Comms 2026, I renamed a current folder called Comms 2025 to Comms 2026. Now I can't find the files in that Comms 2025 folder. There are no files in Deleted Files and Activity isn't showing deletion of these files. When…

Hi, I can't be the only one with this issue. Here is the bullet point format of the issue: * Create a template using a PDF file. * Started with the basics like using the "Name" field * Used multiple text fields * Entered in preview mode to test entering data * I then click the name field * I want to enter a name (example),…

Need help: I looked at a few threads concerning deleting Old Backups but none have solved my issue. See attached screenshot. Somehow I've managed to set up a new backup for my PC which I've paused for now. I have tried countless ways to delete the backups that have filled my Dropbox...no joy. I've gone through the Backup…

Please fix the Dropbox.com file display so that long filenames are visible by wrapping onto additional lines. On the Dropbox web app, long filenames are still truncated instead of wrapped. This is basic user interface behavior that has existed for a very long time. The File Requests section already does this correctly. The…

We're currently experiencing a service disruption with Website. Status: Investigating Affected Systems: Website Started: 1/15/2026, 6:59:52 AM UTC Last Updated: 1/15/2026, 6:59:52 AM UTC For the most up-to-date information, please visit the status page: https://stspg.io/94ryjch8zht2 We are working towards a resolution as…

Application Affected Dropbox basic Device Dell XPS Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 239.4.8301 Question or Issue Consider this a bug report. When rebooting today 1/13/2026, Dropbox forced an update. It had been working fine yesterday. When it was done, everything…

Macbook OS 15.6.1 When opening word files through a dropbox finder window, it's a two step process to open in word-for-web for collaboration: Right click>quick-actions>open on dropbox.com Then: Open in>word-for-web Is there a way to add a right-click quick-action to open a document directly in word-for-web?

The new puzzle sign in is a pain in gther A##. I just spent a half-hour trying to log in to my account, which used to be simple. Answered all the stupid train puzzles correctly, it said I was verified, then said my answers wer not "quite right". I appreciate security, but I don't have time to waste repeatedly trying to…

Hello, Apologies if this isn't the correct place to ask this question, but I didn't know where else to put it. I am trying to apply to a position as a Software Engineer Intern for Summer 2026. On the application it asks when I will be graduating, with options only being between Fall 2026 - Spring 2027. The application is…

It seem impossible to imagine but apparently Dropbox has decided that recent activity/files in recent activity are now permanently viewable until replaced by more recent activity. Really? I hope I'm wrong. Dropbox started out as uniquely user friendly and easy to use. I've watched that disappear over the years. It's…

Hi! I was not able to log into my Dropbox account on my mobile browser. I am positive I typed it in correctly. I was able to change it on my PC browser but it is still saying my new password is incorrect. What should I do? Is Dropbox experiencing any issues? 

Is anyone else having trouble opening documents in Paper? I just wanted to review a couple to determine if I was scrapping the associated projects or saving them, but the site keeps giving me errors when I try to open them. I know the general... everything around Paper has been declining over the last couple years, but…

Issue details: Just a bit of feedback: It's very frustrating seeing ads that that I have to click through *every single time* I want to use Dropbox's web interface, when I'm already a paying customer. There seems to be no way to opt out of these. Again, I'm a *paying* customer already. It makes me dread logging in. It's…

When sharing files via Dropbox Transfer or a "view-only" link, the "Continue with download only" button is hidden at the bottom. This often confuses recipients because they think they must log in to download. I wish recipients weren't prompted to log in at all when they just want to download the files. Thank you for…

Dropbox Plan (Plus) Payment Method (switching from Apple to Dropbox- will be Paypal on Dropbox) How did you upgrade? (did not upgrade) I saw on another chat that people were having issues with switching their billing from Apple to Dropbox and I tried to reply to that thread but replies have been turned off so I'll try it…

Hey everyone, I recently purchased a Dropbox Plus plan through the Dropbox website; I can see that my plan is active, but my storage still says that it is capped at 2 GB instead of 2 TB. Any ideas on how to go about fixing this? Thank you.

More often than not, when I share a link with a client who is not a Dropbox user, they respond to me, asking if I can please share the file with them using a method other than Dropbox because they do not want to sign up for an account. I will then have to send them detailed instructions on how to download the file, because…