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Naming conventions are sometimes buggy in subfolders.
I have a parent folder with an automation that's supposed to rename every file in its subfolders to a certain format, but it's been very buggy on if it actually works or not... I don't know if it's just bugged or if there is a solution. I'm using file requests in every child folder if that helps.
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Dropbox Passwords app does not send notifications to allow new device
Trying to log into my Dropbox passwords app….will not send notification to any device or computer to allow log in. Something glitched in their system the other day. Logged me out of all my account. I now cannot log back in. I can log into Dropbox, but not Dropbox passwords. Notifications to allow access to Dropbox…
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How to disable annoying "Upload Complete" pop-up
I have multiple Dropbox accounts for several different clients, and as such, I must use the Dropbox website for uploading and downloading files I share for one of my clients. When I want to add my files to a Dropbox folder via the website, I always get a pop-up box with a confirmation that my upload has completed. This…
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Restore files isn't working
I have tried this in both Edge and IE, on Windows 7 and 10. When I try and restore files and folders in the web interface, it says restoring but nothing happens. If I go back to the list of files they remain deleted.
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Is it possible to have different branded banners for folders?
I think I would be amazing to have the possibility to change the banner for each folder. I have multiple clients, and I would love to be able to personalize their folder with their logo.
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Is there an automatic date change to current date when uploading?
Why this automatic change of date to current date when upload files to Dropbox -- no other cloud type storage system does this date change? I use both Safari & Windows (depending which laptop I use at time) to do these file uploads. Its a pain in ****** that it changes date so I have to upload then go in and modify to date…
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How can I see the full path of files found in search?
When you search for a file show the full path of that file so we can understand where it is located. Right now, after finding the file and clicking on it, it shows only the folder it is in and one additional level up. There is no button or option that says "Show Full Path," so there seems to be no way to see the full file…
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I see a "Folder updates in progress, please try again later" error and I can't share any folder.
Hi Dropbox team Keep having the above message when I share a folder. I have tried to share the folder with different people or share a different folder with different people and share folders in the Incognito window, but I keep getting the same message. Please let me know what to do.
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"Meet Your New Sidebar" keeps popping up every time I access Dropbox in my web browser.
"Meet Your New Sidebar" keeps popping up every time I access Dropbox in my web browser. If I hit Next and then close, it will come back again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again forever. How can I get…
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File opened "x minutes ago" when I didn't open it?
I was looking for a file I'd accessed on my phone, but was having a struggle seeing files based on how recently I'd accessed them so I tried on the web client instead I was shocked to see various flags of files being opened within the last hour that I hadn't accessed! I checked the files and they were only…
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I can't move a folder on my account from the web or desktop
I have a folder that I'm trying to move, I've tried moving it in all of the following: * Web interface * MacOS Finder * Windows Explorer The web version just gives me a generic error like 'cannot move folder' etc. Trying it on Mac / Windows just results in a neverending 'Snycing' process. The folder itself contains very…
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The text disappears from my search bar on the website while I'm typing.
Using the site version - the text I enter will disappear halfway through what I'm typing and I have to clear out the bar and start over. Happens to every user on my team and did not used to be like this. Really annoying and time consuming to do everything twice. Not sure what caused the behavior change but please fix this…
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How do I locate large files/folders on the web (not laptop)
I have a free version with a limit of 16.3GB. I normally have about 13-15GB in use, so around 85-90%. This morning DB tells me it can no longer sync, and apparently I have used 32.5GB of my allowed quota of 16.3GB! Yesterday I'd only used about 14GB. How can I find out what these files are? Is there any to search (on the…
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I'd like the ability to shorten the URLs of shared links.
When I share a file with a client, the URL created by dropbox is always really long and ugly. I always go to TinyURL and create a nicer looking shortened URL to put in the email. It seems like dropbox is missing a chance to have their own service like this. Please gives us shortened URLs!
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I don't see a list of my folders when copying/moving files on the Dropbox website again.
The Folder List will not populate when trying to copy of move files on the Dropbox website. I wish Dropbox had told me what the problem was the last time this happened. After way too much time addressing it then, issue just went away and resolved itself or Dropbox did something to fix it without telling me what it was. I'm…
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Dropbox website login or download link opens white blank page in Edge.
As in the subject when opening login page or link only blank white page is shown, also in InPrivate mode. it is only on Edge. On Chrome it works fine. I cleared cookies and browsing cash, and disabled extensions with no luck. Screenshot:
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When I click on my Dropbox Plus invoice, nothing shows up on the page.
Hello, I cannot retrieve my invoice for the subscription Dropbox Plus done on the 12/02, of 119.88 €. When I click on 'invoice' next to the purchase, nothing shows up. May you please help me out, it is of urgent matter. Thank you so much in advance. Best regards, Quentin Noel
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The application for the summer internship position isn't submitting.
Hi! I am a college student attempting to apply for the summer internship and am having a hard time. I fill out all the boxes and when I hit submit it brings me to the top of the page and does not submit my application. I cannot find anywhere to contact Dropbox. Any help would be appreciated.
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Job Application Form Not Submitting
Hello, I am having issues submitting an application for the following job: https://jobs.dropbox.com/listing/6511576?gh_src=c393b7f81us I've tried several different types of internet browsers (Firefox, Chrome, Safari), and incognito mode, I click submit and it brings me back to the top. All required fields are filled out I…
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How can I calculate multiple folder sizes at once on the Dropbox site?
How do I calculate the size of multiple folders at once? I'm trying to find the largest folders on my Dropbox, so I can delete them. I'd like to calculate the file size of all folders on my account. I can calculate the folder sizes one by one following the directions in this forum, but when I select multiple folders, the…
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Upload stopped, how to see last file uploaded?
I navigated away from dropbox.com in mid upload. This seems to have stopped the upload. Is this expected behaviour? I can't see modified dates for my folders, only files within the folders. Is this expected behaviour? I need to see when the upload stopped. How can I tell which file was the last to be successfully uploaded…
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Dropbox Vault: is it available to Plus customers?
Hi, will the vault still be available for us plus customers after 4 March 2025?
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File upload is stuck in endless "Finalizing" loop
I'm the owner of this account, have created a folder for it ("free" Basic), and used the proper Dropbox channel to UL a file to it. Plenty of space available fpr the file. The person the folder is being shared with received their "folder share" notification. The endless loop is a new glitch, and nothing else about my…
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a selective sync folder, the "duplicate file warning" does not appear.
When I upload files to a selective sync folder, the "duplicate file warning" does not appear. If there are 2000 files, they are all uploaded from the beginning. I think this is a waste of energy for both Dropbox and me. However, in folders that are not selectively synced, the duplicate file warning appears well. And this…
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Dropbox web keeps dropping uploads after a few minutes saying I have no internet
Hi, was wondering what the problem might be. Everytime I go to upload my file (a 40mb zip file), drop box uploads, but after a few minutes it stops. It shows by the file name 'Paused - no internet'. and also there is a brown label at the bottom of the uploads dialogue saying 'Uploads paused Make sure your internet…
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I had downloaded my files on my Mac, but they're 0 bytes; they don't exist on the web either.
I unsubscribed from Dropbox in March 2024 and downloaded all my files before canceling. However, when I checked today (January 2025), I found that my downloaded files are corrupted (Zero Bytes on Mac). Additionally, when I logged into the website, all my previous files were missing. In this case, what are my options for…
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Now play multi-audio track videos directly on Dropbox.com!
Hello Dropbox Community, I wanted to share a quick update that you can now play multi-audio tracks on dropbox.com videos! If your video files has multiple audio tracks attached, you can now switch between the various tracks through the settings icon and under multi-audio track. Say goodbye to the old days of switching to…