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Where is the location of Dropbox Transfer links?
Hello all. I sent a link to someone and it expired before they opened it. Is there a way to re-send it. I can't remember what I sent so I can't re-create it. Unless I can see the actual file name that was the source. Thank you.
Dropbox Passwords not working anywhere, in different ways
Hi, I'm trying to use DP again as I pay it and now that dashlane isn't free anymore. But installing the extension on firefox, clicking its icon does nothing, it doesn't react to any login field either. On Brave clicking the extension does open a new tab, that sends an email to authorize connexion, I recieved a connexion…
Dropbox modified filter for folders doesn't show modified date.
When I view my files and folders in my Dropbox account online, the "Modified" sort column will not show dates for any folders in my account. The column only shows two hypens for each folder instead of a date. The "Modified" column will show dates for FILES, but not for any folders. (I actually have 2 Dropbox accounts, and…
Tags disappearing from files
Hi all, I have spent a bunch of time today adding tags to my photos and moving them out of specially named folders into generic folders e.g. In Dropbox Files > 2011 Photos > 2011 Snow I have added the tag #snow to all the files in the 2011 Snow folder, then moved them all to 2011 Photos (then deleted "2011 Snow"). While…
"Something went wrong" error when searching for files using Firefox
I have been experiencing for already a few weeks (if not even more) problems with the search function in the website. Any attempt at a search always returns the following: I have been searching in the forums and I have not been able to find posts reporting problems. Dropbox status seems all green, so this does not seem to…
How can I identify long file paths in the Dropbox folder in Windows?
New to DropBox admin here and looking for a little help... I'm trying to identify file paths that might be too long for Windows explorer to handle (my team have gone nuts with the sub-folders!). So far, I've exported the file storage report from the admin console, then used a formula to calculate the characters of each…
Impossible to select and copy/paste text in Dropbox Paper on the web
Since yesterday it is impossible for me to select and copy/paste text in my Dropbox paper documents. I can write, type, and modify it, but if I want to select an entire sentence to move it, I simply can't! Dropbox won't let me select a single word and that is a problem because I write on dropbox and then publish the texts…
Clicking on a Word doc / Excel spreadsheet on the website opens a preview, and not the file
I have been using Dropbox for years, but in last week or so every time I click on a file name (Dropbox online) it only gives me a preview pan on the right of screen and I have do an additional step and tell it to open with Word online / Excel online before I can edit it. It is very frustrating no going straight to the…
Dropbox website is stuck loading when I try to login
So recently I've been trying to login into Dropbox on my laptop because onedrive is being a pain and won't work but everytime I put my password when logging in to get into my account it always gets stuck loading and I've let my laptop sleep for a day and it's still loading. I've tried restarting, restarting the…
How to change the divider online lower, so that I can see all of my content?
On the left side it shows my folders, or a few of them. Then it shows Recents Starred.... I'd like to be able to move then divider way lower so I could see my list of folders and files. In other words, I want quicker access to what I have saved. Is there a way to achieve this? Also, how do I get DB back in the Mac Sidebar?…
Bring back the counter for selected files
In the info section there used to be a counter for the number of files selected. I used this regularly to total up files for clients. I was very disappointed to see that it had disappeared with the UI update recently. It was a very useful feature for me. Please reinstate it.
Tags not showing up?
One of the people who has access to our shared folder added tags to images within a folder a few days ago. I am ready to finish up a project based on those tags, but I cannot find where the tags are and searching my tags does not show up anything. The tags themselves show up in the search bar, but no images. Next to the…
Endless loop when trying to use & connect both my personal & work account.
Here's the scenario. Mac OS Ventura, I have a Work Dropbox account & a Personal one. I connect these online while signed into my personal account easily enough. Go through the websites selective sync process for my personal account which changes the Personal Dropbox folder to the dropbox icon in Finder & in the dropdown…
Cropping or color adjusting JPGs using Dropbox results in them turning upside down!
I took photos on my Android, uploaded them to Dropbox, and they all looked fine, correctly oriented. I then decided to crop some of them and adjust the color on a few (some things are worth waiting for!). Okay, but the problem is that once I crop and/or adjust the color, the photo turns itself upside down and cannot be…
I see a "NetworkError when attempting to fetch resource" error and I can't access Dropbox.
Hello. I am having issues logging into my Dropbox account on one of my PC’s. I know the password because I can log into Dropbox on another computer. It will not log me in on that one computer, not on the website and not on the app. I used to have Dropbox installed on that PC, but when Dropbox stopped syncing files…
I can't see my files, folders or sidebar
Been working with DB for quite a while Today, I've attempted to load, reload, restart computer, reload...you know the drill. WHat is going on?
Can only view the first page of documents on the Dropbox website
I have a few very long text docs in Dropbox, and I opened one to verify which version it was, but I can only see the first page. I can't scroll and there does not seem to be any "next page" button anywhere. Is this as intended? Because that seems odd. Or am I missing something obvious? I'm on Safari, fully up to date.
I can't open a downloaded zip folder because it is "invalid", why?
ok, I need help because when I waited a couple hours for a file to download to my pc, it said my internet was slow even though I was running a wired connection and I was like "whatever" but when it finally finished, I went to file explorer and when I opened the zip folder it said "could not open the zip folder because it…
I’m not seeing an option to add a watermark to my photos.
I tried to follow the instructions for adding a watermark to our photos. I am the owner of the file. I was able to preview and then click "watermark." At that point I did not see any option for text or image. How do I create the watermark and apply it to our photos (basically want to add our name to the bottom of the…
Please waive the 25GB file limit on web uploads for file requests.
I love that feature where I can send a web url to my clients (its the "file request" feature) and they can drop files into there without having to know how to use dropbox desktop app. but its always so difficult to explain to clients that if they upload files through the web, that theres a 25gb file size limit. Can you…
Shared folder requests sent to Microsoft accounts don't work, why?
Hi, I share about 100 folders everyday to clients and have been doing this for several years. Only a few days ago ALL the client emails which were almost anything other than gmail wouldn't work!! I have no idea what has changed. Hotmail account nothing etc. I do know I can copy the link and share via email but I want to…
Automatic file preview on the right of the page whenever I select a file
This just started happening yesterday (online interface)... whenever I select a file, a preview pane opens on the right with a preview of the file. I don't want or need this, especially with image files since I view those by large grid and it's redundant to have the preview. This preview literally takes up half of the…
Sharing a PDF file from Safari to Dropbox on mobile saves it as a .php file
Hi when I try to save a pdf file from safari by using the share button it always save it as login.php even if I change the automatic option into pdf. I always have to save it through files or a different app
Dropbox transcription (is there a third party involvement?)
We recently discovered that dropbox will automatically transcribe audio files - we have some qualitative research interview audio data stored securely in dropbox through our business account. While we'd like to assume that this is a feature dropbox offers directly, I can't find FAQs about this. But is this transcription…
Web interface: When creating a new folder, I don't want to be moved into it
I very often have folders containing multiple files that I want to organize using sub-folders. When creating a new folder or sub-folder in the web interface, it then immediately navigates me into the brand new, empty folder. First, I didn't ask for that. And second, it's not helpful. I immediately have to navigate back to…
How can I turn off the preview on the site?
Dropbox apparently introduced new functionality that forces a large preview window every time a file is selected. The vast majority of time this degrades my efficiency in using Dropbox. I can't find a way to turn it off. Please help. I'm on the website (not the mobile app) using MacOS and Safari.
My RTL Word documents appear LTR on the Dropbox web, after updating Microsoft Word.
since i upgraded my word from 2016 to word 2019 my word documents which are written RTL are appearing LTR on the dropbox web. what to do?
The ability to resume and interrupted download or upload via the website.
When downloading large files from the Dropbox website, I often get a message the "the network was disconnected." If I start the download again, it starts from the beginning. It would be much better if Dropbox picked up the download from where it left off.
I can't delete backup files because I can't sign out of a device that I unlinked.
Hi, I made a mistake in unlinking a device that had a backup on my Dropbox before I had signed out of it. This seems to mean that I cannot delete anything from that backup file in Dropbox - even though I can view most files. My Dropbox is full, and I would like to clean out a lot of things from that backup of an old…
What options does Dropbox provide for collaborating with other users?
Hello peeps of Dropbox non beginners I'm slowly hoping in to take a look of what drop box offers sense I just found out there's a social aspect as well as editing and not just storage alone. with that being said what does Dropbox have to offer in regard to editing like what all can we edit in Dropbox?

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