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How can I turn off the preview on the site?
Dropbox apparently introduced new functionality that forces a large preview window every time a file is selected. The vast majority of time this degrades my efficiency in using Dropbox. I can't find a way to turn it off. Please help. I'm on the website (not the mobile app) using MacOS and Safari.
My RTL Word documents appear LTR on the Dropbox web, after updating Microsoft Word.
since i upgraded my word from 2016 to word 2019 my word documents which are written RTL are appearing LTR on the dropbox web. what to do?
The ability to resume and interrupted download or upload via the website.
When downloading large files from the Dropbox website, I often get a message the "the network was disconnected." If I start the download again, it starts from the beginning. It would be much better if Dropbox picked up the download from where it left off.
I can't delete backup files because I can't sign out of a device that I unlinked.
Hi, I made a mistake in unlinking a device that had a backup on my Dropbox before I had signed out of it. This seems to mean that I cannot delete anything from that backup file in Dropbox - even though I can view most files. My Dropbox is full, and I would like to clean out a lot of things from that backup of an old…
What options does Dropbox provide for collaborating with other users?
Hello peeps of Dropbox non beginners I'm slowly hoping in to take a look of what drop box offers sense I just found out there's a social aspect as well as editing and not just storage alone. with that being said what does Dropbox have to offer in regard to editing like what all can we edit in Dropbox?
Transfer to the Cloud without going through the Mac's hard drive.
How to transfer files from external hard drive without making a copy on the internal hard drive of the iMac? My internal hard drive is almost full. So I can't save the files that are on the external drive. Do you have any answer? Thanks!
SELECTING MULTIPLE STARRED FILES
Hi, Can anyone help with a shortcut to selecting multiple starred files? I have over 300 starred photo files I'm trying to download. There's got to be a better way than clicking all those files; plus the star feature is touchy--if you click on the wrong area it will deselect everything and then I have to start over. Thank…
My upload pauses on the website due to bad WiFi connection - will it resume? How can I resolve this?
Hi, I'm trying to upload a 450mb file to DB via the browser, however it gets to about 15% then "pauses" with the brown box saying "Upload paused - make sure your internet connection is stable". Im travelling with access to some pretty rubbish public wifi, but really need to get this uploaded. Is there a way to un-apuse it,…
Word document's format created on the web, doesn't seem the same when viewing using the desktop app.
I am having issues with formatting NOT remaining the same from when I create a Word document locally (and saved on Dropbox app) to once it is being edited in Word for the Web. I have noticed that specific "Style" formatting in Word for Web doesn't match the formatting when viewing the document in Word itself. Is there a…
Excel for web undoing deleted changes, and restoring them back.
I use Dropbox to store an Excel Spreadsheet, and most of the time (90%), make periodic changes through the dropbox web interface, by using the "Open in"... "Excel for the Web" option. When I make additions or changes to the spreadsheet, they update fine. However, if I just want to clear the data in one cell, it allows me…
I can't delete a video from my Dropbox account
So i have this video in my dropbox recents and i want it deleted but when i press the three dots it only says fila ectivity and file info:
Disable folder image preview
Is there a way to prevent a specific folder tile from showing a preview of the images inside it? I have NSFW images inside some subfolders and don't want them visible from the parent folder.
Why does someone need to register to Dropbox to view a shared link?
I sent a file to someone successfully but the second time she said Dropbox wants her to register. Why the difference? How do I re-send so she can receive on the free account?
My files are deleting by themselves, why is that?
Hello, I noticed recently that my files are deleted by themselves: It's unbelivable, but now I'm using only ONE PC, and I noticed that 9000 files were deleted few minutes ago. How this could be??? It's not the first time I see this, but this time, it's from the past few minutes. I didn't delete any file. Especially not…
My friends got a message to join Dropbox when viewing a shared link
Pro's: Dropbox did exactly what I wanted. Sending a link of a .mpg cloud file slideshow video to a bunch of my friends. They just clicked the link in the email and enjoyed my video. Con's: Well not exactly. Those without Dropbox account got WEB login page. In a number of places in Dropbox documentation it say "No account…
Move files from one folder to another without removing the file from the original folder
Hello! I want to move files from one folder to another folder without removing the file from the original folder entirely. Example: File A is in Folder 1, but File A is also relevant to what is in Folder 2. When I drag File A to Folder 2, DropBox notifies me that File A will be permanently removed from Folder 1. I do not…
I can't share some files with other users, why?
Certain files cannot be shared. When I am trying to select a file, it is not highlighted. Below the file it states “only me”. So I’m thinking that is the issue and I cannot figure out how to change it. Can anyone offer tips?
How long does it take for a shared file to show up in the Sharing tab?
How long does it take for a file shared with someone to appear under "Shared - your shared files will appear here so you can find them easily" I shared a file 6 times today and it has not yet appeared in the "Shared" section. Perhaps it is not considered "shared" until the other side lets you know they've received it.…
A team folder was moved to my personal folder within our work Dropbox and it now can't be moved
Hello We are using the Dropbox Advanced Plan. I was initially a "Team Member" when this issue occured overnight and got myself made into a "Team Admin" to try and solve it. Issue: * A shared folder, which is essential for our operations with this kind of Icon, was somehow moved into my personal Dropbox folder within our…
Suggestions for commenting feature
1. When a link is shared freely, and a recipient accesses the file and authenticates, you can't mention them (you can only mention "contacts"). They should be mention-able. 2. links pasted in comments are not live. 3. Comments from Microsoft Office ecosystem should interact/be interpreted the same within Dropbox's…
"Couldn't Save Content Please check your internet connection and refresh the page." Safari iOS
I download a lot of PDFs. I use iOS Safari. Half the time, I have no issue saving to Dropbox, but the other half of the time, I get the following error: "Couldn't Save Content Please check your internet connection and refresh the page." My workaround has been to use Save to Files where I have Dropbox linked, but this is,…
I can't move multiple files to a folder on the site, the Move option disappears when I try this
I hope I am the problem here, but I simply cannot find a way to move multiple files to a folder... As I select the second file, the MOVE option disappears. Also, when I choose to COPY instead, I have to come back to photos and delete the selection, which is not ideal. Drag and drop is not an option either... Any tips?
Upload speed is super slow on Mac both on the app, and website.
Dropbox upload speeds are impossibly slow as of today (max of about 10kbps on a fiber connection that is reading currently registering 914mbps upload). A 2mb .mp3 file has been uploading for over 15 minutes and is showing no signs of ever completing. This is on a Mac Studio M1 Ultra running Sonoma 14.5 and Dropbox…
How can I deactivate the unwanted Backup feature?
Hello, My storage space with the Basic plan is almost gone due to the backup. I've never indicated that I wanted to back up anything on my local system. How may I deactivate the option, which I cannot find anywhere in the account settings? All I need to do is to share the files with my team. Here is the screenshot: THIA.…
Highlight color on comments
I'm compiling comments from users on a 48-page document. I can not find a way to make the comment color anything other than VERY pale yellow. (One commenter said "this space looks too tight" and must have highlighted that SINGLE space, but there is absolutely no way I can find to pinpoint where.) When I click on a comment,…
"www.dropbox.com refused to connect."
A classical case of Dropbox website working on every device in network, except a single PC. But, sadly, even with all the support on other similar topics, I couldn't connect to the website. I have tried using different browsers, turning proxy, antivirus and vpn on and off, using different DNS servers and removing the…
I cannot see my device to sign out of it
Hi I use four devices on Dropbox. Whenever I want to use the 4th device I sign out of one. This has worked for years. However, just recently I found I cannot sign out of my main computer it is always signed in. It never appears on the link of 'Which one do you want to sign out from'. Can anyone assist, please? I have tried…
Message: Too many files... when downloading
Hi I am downloading several folders from my Dropbox and get a message (translated): Tried to pack to many files. First I got it when I chose several folders, and that is understandable. But after a while I get this message when trying to download a singel folder. I thought it might be a hickup in the browser so I restarted…
I can't upload files to the Dropbox site any more, why?
I used to be able to upload files to my Dropbox account by clicking Upload, clicking the file I want uploaded and then click the Open box. Now when I do all that, the open box is faded and won't let me click the button. This is on Google Chrome. I also tried it on Microsoft Edge and the same thing happened, but it does…
Folder appears empty on one device when opening from a link
Hi, I have a problem with a link to a Dropbox folder that I see empty in the web browser on one device, but on another device I can see the correct files that should be there. On both devices I'm logged in with my account, but when I open the link on the PC I get the message "This folder is empty", but on the laptop I can…

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