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I signed into my account yesterday, but I'm only see old files, and not newer files?
Hello! I logged into dropbox yesterday, both from my browser and from the desktop app, and all edits or new files and folders from the past few years are missing. I can still see documents and folders from when I started my Dropbox account in 2009 through 2021. I did not delete anything. A month ago I accessed several…
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File request upload failing on large file
Hi, seems that I can't actually talk directly to dropbox without upgrading my plan so I will try the hive mind! Our company has steered away from using Dropbox but clients have provided file request links for us to upload to so we are obliged to use them. Trouble is that of the 4 files I need to send, only the 1.5 GB and 2…
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Website Photos view is slow
Howdy, viewing photo's on the Dropbox website is painfully slow. Is there a way to get better performance from the Dropbox website when viewing photos? When I use the profiler in Firefox I can see that the previews.dropbox.com takes 3.3 seconds to reply, is this normal? * 1Gbit fiber connection, tested with Google Fiber…
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Importing Data in Excel from Dropbox
I have an excel file on Dropbox. I want to import the data from this file to another excel file (which I want to share to others) via Get External Data - From Web feature. But whenever insert the link in the excel file for the Dropbox file, it opens a page but does not let me import the table from there. Please help.
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How can I avoid any syncing issues upon reconnecting my Linux desktop app to my web account?
I'm an Ubuntu Linux user who had been using Dropbox's desktop app for years until your support ended for my OS's version. Since then, I've kept the Dropbox folder on my PC as is and have been manually uploading any changed files from that folder to the Dropbox website. I plan to upgrade the PC to a supported Ubuntu…
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Smaller Header of Dropbox on the Website
Hi, I work with a lot of videos and photos. It is beneficial to be able to see the thumbnails when I am searching for the right file. However, the Dropbox header takes up the top third of the screen. Even at the standard "Grid" size, at best I can only see 1.5 lines of thumbnails at a time. It seems like there's a lot of…
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Single click to open file in new tab - put it back this way
Please put it back the way it was until recently. Or give users the option to set the default of how files open when using dropbox.com Prefer Single click to open file in new tab (not open in preview pane). Know that alternates available to open in new tab (double click, ctrl+click) but want to be able to use Single click…
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Is there a way to change the existing thumbnail on one of my videos?
Hiya! New drop box user and I am looking to edit the icon that my video has to something more flattering than a pause of my face. lol. Any help i would appreciate. Thanks
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The 'drop files to upload' area is 'shaking' in the all files page
Is anyone having a glitch on all the files under create? The Drop files here to upload area is shaking.
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Page is blank when opening links to some of my folders
I have seven folders in Dropbox with multiple files in each. I have shared links for viewing on each of the top level folders. Over the last 24 hours, the links to five folders no longer work in that they open in a browser window but the page remains white and no files appear. Two of the seven folders are unaffected. All…
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Is there a way to force Dropbox to use Boolean logic for searches?
Is it possible to force DropBox to use a Boolean logic in the search feature? For instance: peanuts AND jelly ? I don't find the current craze for natural language search commands to actually produce useful searches. Boolean operators are more precise, especially when I know what key phrases would be found in my documents…
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Error when trying to access my files on the website
Dropbox emailed flagging I was over my free limit. After logging in, I was planning to delete some photos. Unfortunately I can only briefly see the photo grid, and then the screen changes to a sleeping dog on purple cushion. I've reluctantly upgraded my storage, but the error remains. Any thoughts on how I can access my…
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I lost the "waiting to upload" queue after refreshing - can I restore it?
I had some items in the queue waiting to upload. They had been in the queue all day so I tried to refresh the page. I checked online before I did and saw somewhere that I could and the queue would be fine but when the page refreshed, the queue was gone. I don't remember what files I had waiting to load so I'm hoping…
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How can I limit a shared link so the receiver can only download the file and not share it?
When I upload a file, it creates a sharable link. When I send that link to someone, how do I limit them to 'download only' and not be able to share the file with others or edit it? Garry
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How can I preview my files in full-screen mode on the website and not in quick view?
Suddenly I cannot open and files (documents or photos) in full-screen mode. Instead I get a split screen with the file shown only on the far-right third of the page. Is there some new way to open a file? Or please tell me how to get full view of files on the website. Can we please stop constantly changing features that…
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Why is Google blocking Dropbox when trying to open an Excel file?
Access blocked: Dropbox’s request does not comply with Google’s policies ****@gmail.com Dropbox’s request does not comply with Google’s ”Use secure browsers” policy. If this app has a website, you can open a web browser and try signing in from there. If you are attempting to access a wireless network, please follow these…
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Deleting online-only files made me lose all my files, how do I prevent this in the future?
When you have files synced to online only and then you delete the files from your local device, all of the files get taken off of dropbox.com never to be recovered? I lost a s*** load of files this way, but I am not sure why it happened. Someone please clearly explain this: if I sync online only the file should be…
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Problems when using IDM to download a big single file on Dropbox
Dropbox has major serious problem with download manager especially IDM. The problems that I faced when downloading a large file (let's say around >3GB) are listed below :- 1) It will download only with one connection, not the usual 8-16 connections like from other sites. 2) The download speed is capped to 30Mbps while I…
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Dropbox webaccess not seeing all the files i see in my home pc app folder
hi and thank you, i use dropbox on my home pc, i have the app installed so i see dropbox as a folder in explorer. however, when i goto the office, grab a laptop and login to dropbox.com, i dont see all the files in the subfolder? ? i tried from two diffeent system, logging in to dropbox using edge, and going to the folder,…
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Modify and save *TXT file formats within a web browser
Hello. This is a feature request. Currently I am unable to modify a Note file -- file format *.txt -- inside a browser. Browser is Opera, recently updated. I can modify it within a mobile app. Since I use DB on a PC and a phone concurrently it makes sense to be able to open, mod, save, and close TXT files through a PC's…
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I'm getting an error when sharing a link, why?
Trying to share this link but the error comes up - the files are all there??? Suggestions? Error (400) Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. [Removed as per Community Guidelines]
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Can I edit a text (*.txt) file in Chrome browser?
Hi there, I'm struggling to edit a TXT file in Chrome browser on Dropbox. I'm sure I've done it with a .docx file before. When I search for this feature, Google returns results asking for it back to 2012, but there's nothing recently, the feature requests such as this one have been closed, so I'm assuming I'm having an…
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"Shared Link" notification appears constantly on the Dropbox desktop app and website
Hello, everytime that I connect myself on dropbox (website or app) I receive a popin (Shared Link) with 2 action buttons (Dismiss or View) that mentions that xxx shared a folder of 10 photos with me. When I click on view it generated an error. I have contacted the person that says that the folder doesn't exist anymore at…
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'Something went wrong' error when looking to upload files for Creative brief
I am working with a creative agency that has an online briefing/booking form, as part of that briefing form, there is a dropbox link giving the option to upload any supporting documentation/assets for the brief. When I click that link however, it simply takes me to a link with a picture of a dog stating 'Something went…
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Can I hide the left sidebar showing my folders on the website?
I'm using Dropbox Enterprise as part of a business and at some point in the past few days, the panel showing all the folders on the left side of the window (using desktop) began becoming visible again. I don't have a very wide browser window and there's no way to adjust the width of the panel on the left side -- is there a…
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Err_connection_refused error on multiple web browsers
Can’t seem to connect to Dropbox at all using multiple different browsers and in private /incognito mode. Keeps saying refuses to connect. Have added Dropbox.com to trusted sites in settings, uninstalled and reinstalled the Dropbox program and browsers. Have also made sure no proxy settings are active along with making…
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Cannot select multiple files on the website while using keyboard shortcuts.
When I'm logged into my own Dropbox account through the website, I am not able to select multiple photos while holding in shift. I am very familiar with the shortcut keys and use them all the time. For the past few days I have not been able to do this. Every time I click on a photo and hold in shift key: I click the next…
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Why am I getting a message about files being deleted from my account?
I received the notice below. It seems that 10 days ago, a lot of files were deleted, but I didn't delete anything. Why did I receive this? Hi MrMisterman1, You recently deleted 36438 files from your Dropbox account. If you want these files back, you can still restore them until 11/2/2025. After that, they’ll be permanently…
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One of my folders just disappeared on my Mac, how can I get it back?
Hello, One of my main folders on my Dropbox just disappeared in my finder. It is there, because I checked it in my browser. But I work from my finder, bcuae I use Photoshop/Illustrator/After Effects etc. For some crazy reason, my Dropbox says it is syncing 46,254 files: I can not call anybody or start a chat. I can not…