Web

Please add the ability to clear the recent files/folders list. There are some files that I open every so often that I don't want to have in the recent file list. Would love the ability to clear the list as needed.

I suggest to be able to search for single words and copy sentences directly from Word documents on the Backup site, www.dropbox.com/backup/all from a mobile phone. This is already possible from the Backup site through the web browser of a PC.

Hello All, Starting sometime this week, a large number of files in one of my folders are showing as "0 bytes" and I obviously cannot read them. I'm synchronising the folder with my mac, and thought maybe my mac corrupted the files? (I definitely did not use those files in the past months). I thought to 'recover' them from…

How to stop automaticly opening the new folder when creating one online in Dropbox.

Hello, I am trying to configure the 2FA using the Yubico authenticator. At the end of the config, it seems to accept the 6 digits code. I log off, to test, but when it asked me the code, it do not accept it. As config on the Yubico, I am using: base on time, SHA-1, 30s and 6 digits Any ideas ?

Trying to use DB to store photos that have IPTC keywords applied to them. All information I find seems to say this should work, but when I do a search for a keyword only a few of the images with that keyword end up showing as search results. (Doing this via a browser window with Mac Safari) Anyone have experience with…

Device Dell Operating System/Browser (if using the web) Windows 10 Pro Question or Issue I set up a File Request for members of our alumni group to upload reunion photos and I received several emails from Dropbox that various photos had been uploaded, but when I tried to view them in Dropbox only photos from one of the…

Dropbox Plan Basic. Are you a Team Member or Admin? No. Do you have access to the email linked to the account? Yes. Are there any devices connected to your Dropbox account? Yes, my computer is. Question or Issue Hello, I am trying to access my Dropbox Passwords data until it is shut down. It asks me to check for a…

Device (Computer) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) (latest version) Syncing Status (I don't know) Question or Issue Hi, I have a problem with Dropbox and I don't know which is the cause. I usually upload books I need at school in my Dropbox in order to use them…

Scenario is simple ... I put some files in a folder .. then right click on folder to get a dropbox link ... Here is one done today: [link removed by moderator] I send to user by email .... instead of being able to click and access shared files - Dropbox blocks access unless they create an account, people I share with often…

Hi. Recently I've started having the problem reported by others months ago of being faced with no less than 10 ridiculous puzzles to complete in order to log on. Having done so it says you have failed verification. Having been through changing lots of things I'm convinced it's not to do with browser, extensions, VPN or…

Using any browser on my PC (chrome/edge/firefox) I continue getting the err_connection_refused error when trying to access Dropbox.com the connection works from other devices (iPhone / iPad) connected via the same WiFi network i tried clearing cookies and browser history but this does not solves the do you have any idea on…

Question or Issue Hi I have a similar issue to Thingy. I have tried to troubleshoot following all suggestions provided in this suggestion string but cannot even identify what, if anything, I have stored in the Drive. When I access it this is the screen Can someone please direct me to where I identify what I have in the…

My Dropbox has been stuck on syncing around 11gb of files. It is our company's dropbox and my side is not being updated with new folders being put into the dropbox. I am working off a Lenovo Thinkpad. I cannot see which file is stuck or the syncing history anywhere. There are no syncing issues according to the system. This…

Device Thinkpad X1 Carbon 2016 Operating System/Browser (if using the web) Windows 10 Dropbox App Version/Browser Version Chrome: Version 140.0.7339.185 (Offizieller Build) (64-Bit) Edge: Version 140.0.3485.94 (Offizielles Build) (64-Bit) Description Many images (~30%) in my dropbox paper document are not loading anymore.…

Device (Lenovo IdeaPad Slim 5) Operating System/Browser (if using the web) (Windows 11, Firefox 143.0.4) Question or Issue I recently created a new Dropbox Basic account for work purposes, and whenever I log in via the web interface, I see a small black box with a rocket icon in the lower-left corner. It invites me to…

Device (Lenovo IdeaPad Slim 5) Operating System/Browser (if using the web) (Windows 11, Firefox 143.0.4) Question or Issue I just tried to report a problem on the Web UI. When copying texts from another web window, and after writing the message, I receive the error message "Content Not Published - Your post contains…

So Dropbox suddenly decides to throw up a modal window THAT CANNOT BE CLOSED on my macbook screen to tell me I'm out of space and stopped sync-ing? Which idiot thought that was a good idea? I literally have to start Activity Monitor with it sitting in the middle of the screen and move AM around so I can force kill it. What…

in order to restore a deleted file, you first have to go to the main page and click 'deleted files' which then scans your master folder. This is not beneficial and it takes a long time. - It would be better to be able to drill down to a sub folder which is where the deleted file lived and then invoke the scan, Only makes…

-

I tried to upload a large video file from my Google Drive, and it started all fine, and i saw the loading bar progressing. But at some point i refreshed the page and the downloading popup disappeared. The file is not uploaded yet, and i cannot cancel the current upload. When i try to create a new google drive upload i get…

A cookie preferences icon recently appeared in the bottom left hand corner of excel for web sheets when accessed through dropbox. despite choosing and saving cookie preferences the cookie doesnt go away, and blocks the ability to toggle left through excel sheet tabs . Is there a way to remove this cookie icon?

I received a link to a Drop Box PDF file of Drawings. I want to download it as a PDF and edit it in Blue Beam software program and save the edited files to my computer. However, when I click on the sent link the program only gives me the ability to look at the file, not download it. I joined with a Drop Box professional…

Hello! I love Dropbox, been using it forever. The ability to revert files/folders to a prior time has saved my bacon on more than one occasion, lol. However... the rewind feature is agonizing to configure. Is there any better way to specify the point in time? Because I wanted to roll back a folder, and that folder has been…

Hi. I am having trouble accessing the transcript feature in Dropbox. The Transcript button in the toolbar and the Transcript section in the sidebar are not visible on my end. I've already tried: Different browsers Incognito/private windows Refreshing and re-uploading But the transcript still isn't showing for any video. Is…

I want to export my passwords. When I follow the instructions (How to use Dropbox Passwords - Dropbox Help), I get basically a blank page: As you can see, there is no "Preferences". If I sign out, it takes me to a sign in page, which brings me back to the above page. The instructions also mention the mobile app. When I go…

Device macbook pro Operating System/Browser (if using the web) sequoia 15.4.1 (24E263) Dropbox App Version (if using the app) paper in chrome browser - no version # given there Syncing Status n/a Trying to save older paper docs to PDF for archiving - have tried several time and the export to PDF keeps failing and telling…