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Folder Activity sidebar will not open when using Firefox.
When I click on the gear icon to click on Folder Activity for a folder, the right-side sidebar will not slide open. All the other links in the dropdown menu from the gear icon seem to work, but not Folder Activity. Currently using Dropbox on my Firefox web browser (Mac).
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My uploads stop around 50 items and won't continue.
I am trying to upload a bunch of images from a photoshoot to my Dropbox account. The uploads stop around 50 items (give or take) and won't resume no matter how long I wait. I can only continue if I refresh the page (which cancels the upload) and try again which it does another 50 or so then gets stuck again. Keep in mind,…
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Nothing happens when I click on the "Create" button to open a file request.
I have been trying for a couple of days to create a new file request but it's not working. Once you click 'Create' the thinking spinning wheel never completes. Tried different folders, tried over multiple days. Google Chrome. nothing... It wont let me link to a screenshot sorry
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How can I check the size of my folders in Dropbox?
Question When I use my Dropbox from the browser I can see the size of my Dropbox and how much of that space is being used. But if I click on folders within my Dropbox I cannot see how many files are within the folders (without having to count them all myself), nor can I see the size of each folder. Is there a setting that…
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dropbox video link not working
Good afternoon. made a website through the Tilda service, and used a link from Dropbox to play the video on the site, where there is an uploaded video. Previously, the link from Dropbox worked and the video was displayed on the site, but recently it disappeared. Tilda support said that this is a problem on the Dropbox…
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Very slow upload speed when using the Dropbox site
I am getting 100Mb/s Speed on speedtest.net but I am getting very slow speeds while uploading the files it is taking hours while google drive takes minutes, I am not sure what seems to be the issue. I am uploading via web app. I run a business if it one folder would take this much time when I will upload all the folders.…
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Did you know... you can search for images using just text?
Hello Dropbox Community! My name is Lainie and I'm a Product Manager at Dropbox. Every now and again, I am going to post a "Did you know..." to 1) keep you informed of all of the cool technology that exists at Dropbox and 2) gather your feedback on how the features are performing. In today's, "Did you know..." I'll be…
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Can we have color flags on folders?
Add Color flag on folders to tell: green OK red not released yet thanks best regards
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Cannot open downloaded Zip due to "Unable to expand (file name).zip into Downloads (Error 2)
I am trying to download photos from my photographer's Dropbox account to my external hard drive. When I try to open the Zip (which shows size 7.53GB), I receive this error: "Unable to expand (file name).zip into Downloads (Error 2 - No such file or directory.)" I see that many other people have this issue. How can it be…
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Can't access dropbox website on laptop
Hi there, I'm unable to access dropbox.com on my laptop, which is connected to my home WiFi. I have tried various browsers (Chrome, Edge, Firefox) to no avail. I don't have a problem accessing the website on my phone, which is also connected to my home network, so I reckon that rules out a network issue. The error I get on…
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I tried to upload a folder via file request, but nothing happened. Has it been uploaded?
I have received a file request from another user, to upload a folder into his storage "area". I got the email, clicked the link, and got a window with a file submission area. I pressed the upload button. There was no response, no "upload started" or "progress" message. I cannot tell if the folder is being uploaded or has…
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"That didn't work for some reason" error; I can't open my shared link.
I have a shared link to a gaming document that I've been using for a while. However, every time I've tried to use the link over the pass couple of days, I get the message shown below. I've refreshed the page, used different browsers, cleared my cache, but nothing seems to work. I've had others test the link and they've…
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How can I view the number of files and images in a folder?
This seems like a simple enough task but I can't figure out how to view the number of anything in a folder. For example, how many of my images have transferred from my phone to my dropbox account? What's the difference between the "photos" folder in the left hand menu (web version) vs "camera upload" folder on the app? I…
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The shared link I sent out truncates the names of files included. Can I adjust the name column?
I’m trying to share a collection of files with non Dropbox users by sending them a link. The files have long names. When the recipients click on the link they get a list of files with very shortened names, such that they cannot tell at a glance which file is which. On the other hand the column showing the size of the files…
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Unable to upload 250 GB from WIN11 laptop both from web and desktop app
I pay for Dropbox Plus and have heaps of cloud space to upload to. Unfortunately I can't seem to be able to upload a 250GB folder whether I use the website or the Desktop APP. Am I missing something fundamental or is 250GB over a limit. It's driving me nuts. Thanks for any help. Vic
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My shared links can't be viewed properly (the content isn't showing).
Hello team, When I click on the 'share' button on a folder to generate a link, and then view the link, I can't view the database properly. This persists on all browsers, and devices including mobile. Find attached an image.
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I can't delete a large folder due to "1 item couldn’t be permanently deleted" error.
I get this error when trying to permanently delete a folder in my trash. I checked, as suggested in the other discussion about this, and the folder is not shared (this was the problem in the other discussion). In fact, I am the only user on my account and have zero shared folders. I believe the problem is because the large…
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Do files sync to a computer after getting deleted?
Here is the reason I ask: I have about 10k files in my Dropbox (on web). I am currently syncing with a computer (on desktop), but it says the status is downloading about 800k files. My only guess, is it is some how syncing deleted files as well? Or is it something else, or is my guess correct? I would like a solution to…
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How user-friendly is Dropbox on web, and how seamless is your collaboration with your team?
Hey everyone! I'm Ela, a Product Manager at Dropbox. Our team is dedicated to improving the Dropbox web application to ensure a seamless and user-friendly experience for efficient team collaboration. I'm eager to learn about your usage of Dropbox on the web. Particularly, 1. Which features on Dropbox web do you find…
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Zip file can not decompress Mac OS X
Hello DB. I have now, on multiple occasions, had clients write me that when they download a folder I sent them, the resulting .zip file will provide an error when decompressed. I have myself recreated this on a Macbook Air M2 on OS X Monterey and Big Sur. The downloaded zip file has the correct size, but is corrupt. Best,…
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When I try to upload content using the website, nothing happens.
Since last week I have been unable to upload any files to the Dropbox website. When I click 'upload or drop' and then choose 'file', nothing happens. I have tried clearing the browser (Chrome) cache and deleting cookies, restarting my laptop, and trying a different browser (Edge), but no luck with any of those potential…
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Direct link to a mp4 for webpage video slider background
Hi, Am I allowed to direct link to my uploaded mp4 in Dropbox to provide the video background to my webpage slider? Can I just use the Dropbox bandwidth or what's the policy/limitation? Thanks
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Tagging while using Dropbox App & online
I’d love to be able to add tags to each of my photos, while using the app. I’m a sports photographer and it would be great if I had the ability to quickly add a tag for each player the way I’m able to add comments to each photo. I can do it on my desktop, but that is also very clunky. There’s got to be an easier way to see…
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I added a folder to Dropbox from the website, but only 200 files got uploaded.
I added one folder from my D drive to my Dropbox backup and it quickly backed up about 200 files and then stopped. Nothing else got backed up. So, I deleted that folder from Dropbox and added it again, with the same result. Can anyone tell me what's going on?
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How can I send pictures to a client to download without email and without their own Dropbox account?
I am shooting Santa pics and want the clients to upload and print the pics themselves. How can I do this without emails and without them having Dropbox?
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Cannot open shared links on the Dropbox site
I cannot open dropbox-links. Even if I send a link from my own dropbox to myself i'm not able to open it. (Error message: "Something went wrong") I can open the link from my mobile, ipad and another pc on the same network.
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What is the best way to utilize Dropbox when listening to music?
I placed my music in dropbox. If I want to listen directly using dropbox, I can listen only to one song at a time I had to select an other song in a folder to listen again. Is there a possibility to listen to more songs or a complete CD?
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Large PDF files not being found using search (contents)
Hi, I’m currently evaluating Dropbox as a tool to store PDF files for easy access using content search (keywords etc). At the moment, I’m just using a number of test documents to assess the suitability I will mainly access on iOS devices, using the Dropbox apps. Overall, it seems good, however it refuses to find large PDF…
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I'm unable to move a folder back to the team space from my personal folder
I saw a question like this in the forum, but the instructions don't seem to apply to me. I noticed that a folder my whole team has access to is now in my personal folder within the team/business Dropbox account. People still have access, but it is in the wrong place. I assume I accidentally dragged it in there. The…
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Can I tag people in photos and have Dropbox recognize them for search purposes?
Is it possible to learn Dropbox what is on images in a familiar way iPhone Photos....something like 1. Provide a photo of John Doe 2. Tag John Doe in the photo 3. Search for all images who have John Doe on it.