Sync

Dropbox can't sync on Pop!_OS Linux 22.04; stuck on "Connecting..."
Hi, I have Dropbox version 2020.03.04 installed on Pop!_OS Linux 22.04 LTS, which historically has worked, but is no longer able to connect to the Dropbox API, so it can't sync my files. Clicking the Dropbox icon in the topbar shows its normal menu, but its status reports as "Connecting..." Also, my files won't sync.
How to change the file name, when using a File Request?
I belong to a photo club that has us send submissions to their dropbox file. I use an iPhone and want to be able to submit a photo. How do I put in the name of the photo in place of that long file name that shows up.
What to do with conflicted copies?
Our office has two desktop computers. Both of them access the same Dropbox. No mobile devices or other computers are involved. In the Dropbox there is a database. The database is _never_ used from both computers simultaneously. The idea by our arrangement is that two different people should be able to edit the database on…
Excluding folders that contain picture files from being index to Photos
Hi Is there a way of excluding a folder/folders from being indexed for picture files and then shown in Photos ? In my case, Dropbox is showing numerous website image files that are stored in my Documents folder and mixing them in with my photos.... Not good ☹️ Thanks in advance
iPhone photo import - how do I import the favourites and album information?
Hello, I have set up my iphone photos to sync to my Dropbox. All good, but I can see now that they are all unsorted - my favourites and albums have not come through with the import. Is there a way to do this? I've spent ages sorting on my phone and now all I can see is date order sort or "star". Thanks
How to identify what files are "online only" and change them to local?
I hope someone can help. I have never intentionally turned on Smart Sync. I always want all my files and documents to be local as well as in Dropbox. After adding a 3rd Mac, last month when I launched my Dropbox App, its new incarnation immediately wants you to Smart Sync. I thought I said no thanks, but now even though my…
Does Dropbox have event trigger when uploading a file?
Hi! I'm looking for a way to notify a server that I've uploaded a file to Dropbox folder. I would like to download it from my server (hosted in Google) automatically after uploading. Does Dropbox have the tools for that? Thanks in advance!
Right click on files, doesn't show offline-only settings
We have 6 team members who are using Dropbox and can edit, share etc files and folders but one of my team member having trouble to access these files. Make offline-only / online only not showing while right click to any of the folder.
Camera Uploads Stopped Working in Official Android 13
The automatic Camera Upload feature has been working fine throughout the Android 13 beta. A13 stable was officially released recently and Camera Upload is no longer working. No error or anything, just never uploads. Pixel 6 Pro
Odd icon and files not synching
Hello - I have an odd icon that has started appearing when I create a new folder or add a file to dropbox via my Mac's Finder window. It's a cloud with an exclamation mark within it. Dropbox support can't identify the issue but thinks it is a conflict with iCloud storage perhaps. No issues uploading files directly from the…
3ds Max & Dropbox
Hi Been using Dropbox for the past 5 years with no real issues until recently. Now we can no longer open any 3ds Max file saved on any Dropbox folder. Copy the file to a local drive an it works fine. We have GB of file that we can now lo longer access, please help. Tested with 3ds Max 2018,2019,2020 & 2021 and the file…
Setting Folder to Online-Only doesn't free up local space
My laptop is out of storage. I am trying to free up storage by making Dropbox folders Online-Only. I set a large folder (172 GB) Online Only last week, but the local disk space used has not decreased, those files are all still being stored locally. How do I debug this ? Thanks
How to merge two Dropbox folders I inadvertently created?
Hi all, I've had dropbox for a decade, and it always worked fine. Four years ago, I discovered that the dropbox folder on my C drive was running out of space. So I moved it to the F drive ("Documents & Data") which is much larger. No problem; everything still worked fine. But suddenly it isn't. As of two months ago, it…
Issue with Good Notes and Dropbox
I am using Good Notes for iPad for studying and whenever I want to insert images from Dropbox, the menu that opens to select the image often stays black and it takes approximately 10-30 minutes until it works again. restarting the app or device doesn't help, only waiting fixes it. Sometimes the problem occurs right after…
Why can't I upload my files?
I signed up for dropbox to backup my project folders, they contain websited. but when I try to uplad it says .css invalid file type or something like that. a website contains a lot of different files so .css is probably not the only type of file that will throw an error. can I fix this?
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta. Rosetta is not an option as it annihilates the battery. This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple…
I have problems with the quality of scanned documents
Hello, I have problems with the quality of scanned documents. How to set the resolution when scanning? The size of the saved scans is only 100kB, it is not visible
Missing options in sync tab of my desktop app
Hi I have Windows 10 Enterprise installed on my computer and newer version of Dropbox. Following options are not available in my dropbox preferences while 2 of my colleagues have it. I already tried to uninstall/install Dropbox and have already up to date windows but still not showing. Can someone help? Regards Hanif
Is my Default file storage now Dropbox instead of my C drive.
I thought a backup Dropbox account would be a good idea. I did not want Dropbox to become my default folder, but since it is, what happens to my files when I run out of room on Dropbox? I didn't ask for this, and I am very worried that I may lose files if they have been stored in Dropbox but not my pc, and if my dropbox is…
Random files being backed up?
Hey I have been looking through my backup and seems to find that dropbox backup finds random files, which only share the characteristics of having random names attached to them. Should I erase them or are they a part of the dropbox backup processes? If they have been too random files from my PC, is it possible to ignore…
Dropbox is saving the scan as both a pdf and a jpg.
When I scan to Dropbox folder from ScanSnap, Dropbox is saving the scan as both a pdf and a jpg. I do not want the jpg and don't know how to stop it.
Photo upload order (newer to older) in camera uploads.
The automatic upload function is set up in a way that the NEWESR (most recent) photos are always uploaded first. I take a lot of photos and there is always a gap. It would make more sense for the uploads to pick up from where you left them?! Meaning, from OLDEST photos, to the newest. Is it possible to change the order? If…
How to deactivate smart sync
Hi, is there any way to completly deactivate the smart sync "feature"? Since that was introduced the dropbox service became really messy. I use selective sync a lot, now I have always I add new files activate for all new files to have them offline available. As I don't want to use smart sync at all and always have my files…
Copy files from iCloud to Dropbox
Hello all. I have copied all my iCloud Files & Folders, via Finder, to Dropbox. They DO show up in Finder-->Dropbox. They do NOT show up on the web. All other files show up instantly but none of those I just copied did. Does anyone know why the files aren't showing up on the website? And, how do I correct this? Thank you…
Excluding files/folders from Dropbox sync while keeping folder structure?
Can I exclude certain file types or folders from being uploaded to my Dropbox, while still keeping the rest of my folder structure in sync?
online-only option missing
Hello, I read that with Dropbox Plus you can right click on a Mac inside "Finder" on any dropbox folder to make it "online only". When I try this that option is not there. Please help.
Remote access
It's possible connecting and synchronizing to my files stored in Dropbox from remote computer, without Dropbox app installed? If positive response what protocol/parameters I can use? Thks
Green checkmarks are missing from my files in the Dropbox folder on macOS 12.5.1
Even though my Dropbox folders and files are synchronizing properly, I no longer see the green checkmarks on my Mac with Monterey Version 12.5.1. I have shut down and restarted my Mac and uninstalled and installed the Dropbox app, but still no green checkmarks. Would someone please help me resolve this issue so I can be…
Camera Uploads not uploading certain photos and videos
Dropbox hasn't uploaded some of a number of recent photos and videos, but says its all done. Its only in the last couple of weeks. I uninstalled and reinstalled app and have manually uploaded files but there are duplicates now where some have uploaded and some haven't. It clearly it's recognising duplicates. Please help.
Scan directly into folder in Dropbox
Good morning, We used to be able to scan a file and have it emailed directly into a DB folder. We are no longer able to do so, can anyone assist with setting this up?

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