Sync
Discussion List
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Unable to upload files of any size/type on any browser
A folder link was shared with me. I can see the upload options but I receive an error immediately after attempting to upload a document. It says "There was an error uploading a file." If I click "Retry", it says "In queue..." and never uploads. I've tried uploading spreadsheets, PDFs, picture files (.png). I'm using Chrome…
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Sync problems on Android
I'm having trouble with a file in my Dropbox which I frequently amend. If I download it to my WIN10 account there is no problem - the latest version is brought up, and if I amend it the latest version is saved. If I look on my Android system, the file list shows correctly that the file was updated a couple of days ago, but…
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Mac OS Dropbox Update filled up my hard drive completely! Files still show as being online only.
I updated to the new desktop version of Dropbox, and in re-syncing my files, it completely maxed out my hard drive! Previously my hard drive was only about 25% full, as most of my files were stored Online Only. After the update, the finder displays they are STILL Online Only, but my disk is completely full, so Dropbox will…
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Synchronize Two MacBooks
Hi there! I have one question. If I buy Dropbox premium can I sync a folder on two MacBooks but take effect and changes at the folder? E.t.c. I have a MacBook , I add some files and I delete other files. The folder will take effect to the second laptop? Thank you!
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Can't upload files - "Empty files cannot be uploaded"
New account. I cannot upload any files (JPEG's). I get the same message every time that I can't upload empty files. I am trying to upload from my PC. I've tried Chrome and Edge, same result. I've cleared my cache, same result. I've searched this community and the net for clues, to no avail. Any ideas? Update: As soon as I…
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Certain folder not syncing to computer
I recently downloaded the Dropbox app on a new windows device, and notice that one of the folders isn’t showing on my computer explorer. I have tried restarting computer, deleting and re-downloaded Dropbox. I also checked selective downloads and the folder is selected along with all the other files, however when I search…
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How to add a folder to be synced and saved on local PC drive?
FAQs do not address this - they only talk about Team Adminstation and RIght Click options alluded to do not exist. Environment - New Laptop Windows 11, Drop box 2TB personal storage. I use the app on Desktop and a laptop. I initially set the laptop to see 4 folders - no problem all working. I simply want to add another…
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Sync Issues
Has anyone else had a problem with thier files syncing after the initial sync? All of the files synced the first time I added them but any new files or updates will not sync. I have been going back and forth with support and they want me to change my registry file. I don't think I should have to do that for a program to…
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overleaf sync
Hi, In my online Apps/Overleaf, there are 37 projects. In my computer's dropbox folder, for the same directory"Apps/Overleaf“, there are only 21 projects. How can I have all the overleaf projects which have already been in the online dropbox/Apps/Overleaf also show up in my computer?
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Uploaded Files to Someone's Dropbox Using My Personal (Not Professional) Email
Hello! I am an actor and often have to upload audition self-tapes to Dropbox links. Today, I uploaded some audition tapes to a production company's Dropbox File Request link, only to realise I was signed into my personal - not professional - Dropbox at the time. Will they be able to see the Email address I was signed in…
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New Files Not Downloaded Locally (Mac)
Starting last week when dropbox automatically moved the dropbox location on my mac I have an IFTTT script that places a file in my dropbox That file stopped getting downloaded to my local folder - Now it just shows in the folder with cloud & down arrow icon How do I make those files auto-download locally?
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1.84 GB mp4 sync stuck on "finalizing" during website upload
My iMac keeps freezing because it's having problems uploading and syncing a 1.84 GB mp4 file. I have v175.4.5569 of the desktop app installed. This has been going on for 3 days now. I've checked my plan and I have heaps of space, so that's not the issue. Today I tried pausing syncing via the desktop app, opening Dropbox in…
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Dropbox online-only files don't work for image sequences in After Effects
Hi, whenever I open an After Effects project from coworkers which uses linked image sequences that I haven't yet synchronized locally, the Dropbox smart sync feature fails to sync the whole image sequence automatically. It detects the first image in the sequence but doesn't download the rest, resulting in an After Effects…
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Move apple photo album to dropbox
I want to upload photos from apple photo album in 1 step. I don’t want to click 168 photos individually. IS THIS POSSIBLE? thanks!!
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Dropbox creating tmp$$ file extension instead of .jpg
Hi, When exporting from Adobe Illustrator some JPG-s, some of them are well exported with .jpg extension but some of them stuck to .tmp$$ extension. If i close Dropbox app or stop the sync everything is fine. Any solution for this? Thank you!
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Dropbox uploads are extreamly slow all the sudden
Just recently I swapped my hard drive and created a new dropbox sync folder. Everything transferred over fairly quick and dropbox did its thing. I then added 300+gb to the sync folder to be uploaded and what usually takes a few hours is now taking over 3 days and my max upload speeds are 450kbs with no fluctuation. I also…
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can't upload the edited files by wps office on Mac
when using WPS Office to edit XLSX and DOC files on a Mac, i can't uploading the edited documents to Dropbox. However, there are no issues when using Microsoft Office for the same purpose. Interestingly, on Windows, both WPS Office and Microsoft Office work without any problems. that there might be compatibility or…
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syncing issue with windows 11
while i uploaded any folder on dropbox then at that time all files of that folder are synced. but then after if any changes made in that folder like created new file then it is not syncing across. But while doing same process on windows 10 computer then it is working fine please help me out. thanks in advance.... Thanks…
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Issue syncing from Galaxy phone
I've got a very troubling discovery. I got DropBox to save photos and downloads of pictures from FaceBook, Instagram, email and texts. Earlier today, I saved 3 pictures my daughter-in-law sent via SMS of my granddaughters. I have a Samsung Galaxy s22+. The pictures show up in the "pictures" application on the phone, but…
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Syncing PC with Android? Please help. Don't know what I'm doing.
I read everything about the pics that I uploaded to the Dropbox cloud from my PC and be able to see them using the Dropbox app I downloaded to my Android, but can't get anywhere. Does this sentence make sense?
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Massive Data Upload and Sync Process - 20TB
Hi everyone, I am writing here to explain the process of our most recent data upload of 20TB to Dropbox via a 2019 Mac Pro connected to a 10Gbps Fiber line. The goal is to help those understand some of the issues we experienced as well as setting expectations to those who plan on uploading massive amounts of data at once.…
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Trying to create a secure data room with professional account
Hi there, I've just signed up to the professional account. I've created a folder with files in it. I've changed permissions on all elements of the folder/files so that people cannot share (if they haven't been invited) or download (if they are a viewer). I'm doing some testing with friends outside of my normal work domain,…
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have a pc desktop shortcut of excel sheet sync in real time to drobox original version
my worker updates a copy of a sheet on excel that is done daily and is avaialble offline he like it to have a desktop shortcut to click it easily he has another file that does this already how do i do it with this file we made changes to the doc and it did not update on the copy in my dropbox account how do we fix this so…
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Confidenital link transfer - from an employee to our company
We use DocuSign for employee contracts so that is going well. We now have new hires that we are submitting their W4's, Direct Deposit forms for payroll with their banking information - both have sensitve content inc social security number. I know to how to create a folder and send a link to people who do not have DropBox…
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Slow Uploads Speeds on 1GB Dedicated Leased Line
I am experiencing less than 10MB/s upload on a connection which I have 1GB dedicated. I can confirm the upload speed of my connection to any other server or speedtest is 1GB when testing. I have enabled No Limit in the Dropbox app. Dropbox support claim they do not throttle the connection. I have 27TB of data online with…
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Endless "DropboxFileProvider is downloading a file" windows forced shutdown, and other problems
(MacBook Air M1, Dropbox v175.4.5569) In the past month I ran into an issue with Dropbox syncing infinitely. In an attempt to fix this, I disconnected and reconnected my device, which did not help, and then updated to the new version (v175.4.5569), which did not help. At some point I also enabled some online-only files due…
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My Documents Sub-Folder as "Make On-Line Only"
In the past, I have been able to assign a My Documents sub-folder as "Make On-line Only" See Images. But that option doesn't seem available anymore. Can U confirm?
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I changed a file name on my computer and it's not showing up on my other devices
I am having sync issues. I was on my desktop and changed the name of a file. I went to my laptop and my other desktop a few days later and the new file name is not showing up. It is still the same old file name. It shows up as a new file name when I go to Dropbox online though. What can I do, besides restart my computer…
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Files can't be uploaded, how to find out which files are contained within "and 26 more"
Hi, I'm attempting to upload a large number of files to Dropbox but have been received messages such as "The following files are not supported by Dropbox and cannot be uploaded: report_ISC_memory_mask-NAcc_effect-grp_type-tval.txt, report_ISC_redCMLE_mask-VTA_effect-grp_type-tval.txt,…
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How to remove old, non active Dropbox installation from Windows 10
Hello all! I installed Dropbox on my Windows 10 PC many years ago. The install location was the L: drive. Two years ago I did a fresh install of Windows 10. I had to reinstall Dropbox. This time it was installed on my C: drive. For the last two years, I have had 2 Dropbox folders on my system. The original L: drive - a…