Sync
Discussion List
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Mac and PC show different folder size and number of files for the same Dropbox folder
I copied a folder on my Mac to a Dropbox folder. When I look at the properties of Dropbox on a PC the numbers are different than when I look at it on the original Mac. Many files are apparently missing? But is it not the exact same Dropbox folder. How can this be?
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How can I stop the automatic syncing of files?
I never intentionally wanted to synch files to Dropbox. I only needed it to receive from clients. Now my Dropbox is overfilled and I want to clear out space to use for new files sent to me. Also, If I delete from Dropbox, does it also delete these files from my computer? I am not computer savvy and am overwhelmed and very…
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All files synced and are available offline
I'm using an Intel Macbook Pro running OS Ventura 13.3. I back all my files up to an external drive (a NAS, in fact). My backup software has now replaced many of my files with a Zero KB alias (or whatever the file is that Dropbox uses to track its offline files). I need to get those files back, and back up the actual files…
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Is there a way to sync a Replay video with DaVinci Resolve if it wasn't originally in Dropbox?
Is there a way to sync a replay video with my resolve timeline if I did not originally export the video directly to dropbox? I'm not seeing any way to connect the two after the fact. Thanks!
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Help! Some weird files are syncing. How can I stop them and delete from syncing?
Does Dropbox normally come with an "Apps" folder? Somehow, I had an Apps folder that had a Facebook data transfer folder in it. I did not tell Facebook to download data. I deleted that Apps folder. Now I still see the weird files that want to sync to Dropbox. How can I permanently stop them from syncing? Some files are…
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How can a script or app get a shareable Dropbox link?
I'm trying to automate a task I've been doing for a while that's taking way too much time, and it requires me to send a sharable link to someone for some files in my Dropbox. So I have a script I've written but ... where I'd normally right-click to get a sharable link for a file, how can I get such a link within the…
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Binary files instad of folders
Hi everybody I have a problem that onw of shared folders in dropbox became binary file when I`m sync it with my local storage. From MAC OS or Windows it`s possible to open that file, it works like label, but from Linux I`m couldn`t open it anyway. What shall I do?
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Can 'camera uploads' upload photos only from my camera folder?
Hi, is there a way to automatically backup my camera roll from Android to Dropbox? I only want to backup the photos I take but cannot stop it from uploading every photo in every folder. 😔
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"There was a problem completing this request" on every browser operation at Dropbox website
Hello, All! I am hoping someone can offer some wise words to help with this weird problem I have started to have with the Dropbox website. Since most of my files in my Dropbox Home account are stored in the Cloud via SmartSync (as opposed to on the physical drive), I find that the website search function is usually the…
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Where does Dropbox inform potential users of unsupported file types
I am a fairly new Dropbox user and thus far very satisfied until I tried to upload certain file types developed by Google. Dropbox would not allow them to be uploaded claiming they are not supported. I don't recall anywhere in the sign up process for creating a Dropbox account seeing a disclaimer or warning stating which…
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Sync a Shared Dropbox folder to my Mac
I'm running the DropBox (DB) desktop app (v172.4.7555) on a 2019 iMac running MacOS Monterey 12.6.5. Those are the current versions of DB and MacOS. How do I sync a folder someone has shared with me so that it appears in my Mac's DB folder? There is a "Copy to Dropbox" option, but that creates a separate copy for me alone,…
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Lacie HDD with Dropbox
Hello, I recently purchased a Lacie 5tb HDD and would like to have it sync with all the files in my Dropbox. What is the step-by-step procedure for doing this? Also, can Dropbox's Vault be copied over to the external hard drive (complete with pin requirement)? Thanks!
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Auto Email Report for File Uploads
I would like an automatic daily email report with all my file uploads for the previous day. Is there an integration or way to do this? Also, when I'm in reports, what menu option shows just the files I've uploaded?
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Dropbox uploads TOO fast
Hi All, This may sound like a strange glitch. But, I use dropbox to send important files to paying clients, so I want to try to figure out what is going on to make sure that I don't send people broken links or corrupted files. Let me explain. I added a 25GB video file to my dropbox folder as I normally would. Files this…
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Uploading photos
How. Can I control the photos that Dropbox offers when I ask to upload on my phone. It has picked utterly randomly, repeated, lost any chronology and is showing deleted files. What is worse is that other apps are now showing the same selection! Help please!
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File Request File Name Issue
Hi everyone! Just checking in here to see if anyone has any ideas for how to work around this! I work for a company where we collect thousands of files a week to submit to clients. We use file requests as a convenient way to get these files, but we have a persistent problem. Our clients each have different labels they…
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MacOS stuck on "Couldn't load folders"
On a newish MacOS install I'm regularly getting a "Couldn't load folders" error when trying to choose new folders to sync with selective sync. I was able to get the list of folders to load once and successfully synced several folders, so I don't believe it's a firewall or permissions issue completely blocking access.
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Merging folder contents within the same Dropbox account
Hi, I'd be grateful for help with the following inquiry... over the years of using Dropbox, I've ended up with a number of folders (and/or sub-folders) of the same name located in different folder 'trees', with similar but not identical file contents (eg. 1 folder may only contain half of the file contents of the other).…
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Are some files types not allowed on Dropbox?
I have found that Dropbox will not accept all types of files whereas GOOGLE drive will. Are you going to fix that or do I discontinue my subscription?
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How to find my Dropbox accounts, delete them and move files to OnSong.
I am trying to move files from my gmail account into Dropbox and then into OnSong. I seem to have 2 Dropbox accounts. I dont know how to get into each one to see what is there. One Dropbox account seems to have the files from Google in it and it says underneath the file OnSong which I am assuming means that they should be…
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Will the recipient of a folder be notified every time I edit/update the document?
I shared a single file/document with a colleague and gave them edit permissions. Will they be notified every time I edit/update the document?
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Syncing even when the app is off
My dropbox is syncing on two different macs when the app is off. On the DB-preferences I have checked out starting the app on startup and dropbox is also not on the list of apps which are started when logging in in the preferences of mac. The other mac is running Ventura and the other Monterey. Has anyone else noticed…
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I don't see my updated content on my PC after installing Dropbox there.
I'm running Dropbox basic on my Mac and I'm able to share folders with others. Files are visible online so all is fine so far. For fun I have installed Dropbox on my iPhone which is also working fine. Now I also need to work on a PC sometimes. I have installed dropbox and logged in but I only see my older dropbox folder…
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View to over all sync activity and bandwidth usage?
I cannot tell from the dropbox dashboard what is happening, there is just not support to give a view of data usage in syncing activities as far as I can find??? In 4 days 1.5 Terabytes of internet usage, does this sounds like something dropbox would do?
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How to take team AND personal files with me when leaving a business account?
At the end of this week, my former organization is shutting down entirely and as part of that, they are shutting down their Dropbox Business plan. I'm one of the people who will be keeping an archive. I am currently in their Team via my personal account, and I intend to buy Dropbox Plus plan to handle the ~750GB of files.…
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Finalizing when uploading
This morning I was able to upload x5 small less than 5mb pdfs without any problems. Then about an hour later I tried, and it seems to get stuck "Finalizing". I looked thru the forum, and tried some suggestions, however, I still can't upload files. I have tried different small files(less than 5mb), but it still has the same…
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Uploaded photos are lower resolution?
I've just uploaded some photos to Dropbox from my iphone6, but the uploaded images are of much lower resolution (and as a result poor quality) compared to the originals - how do I save my photos at their original resolution on Dropbox when uploaded from my iphone? ManyTIA, Susanna
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Some files shows 0 byte
So I have some files showing 0 bytes on Dropbox website. When I try to download individually a file, it's gonna be a 0 byte file and when I try to open it with a text editor it's empty. When I use an app to synchronise files on Windows with the app, it still show 0 byte et and it's empty. But If I download the whole folder…
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Help, I've exceeded my 20GB Bandwith
Yesterday, i got an email that my shared link has been banned because it generated too much traffic. Its generated 20.06 bandwith instead of 20 bandwith its allowed. Then, i went to delete some of my files from there. Infact most of my files in a bid to reduce the traffic. But it still remained banned. Kindly help me out…
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Documents, Downloads, and Desktop folders are gone on my MB Pro. Dropbox has folders but no files
Hello there! So to preface, I'm relatively new to Dropbox, and only got it for a couple work gigs. But the moment it had access to my computer, it started creating a backup I think? Which, with only 2 GB of Dropbox Basic storage, there was no way it could do that with the 200+GB of stuff on my computer. So naturally it…