Sync

Dropbox synchronization not working with colleagues
I have a problem, some of the people I work with use the dropbox application on a computer, I use the website. When I change something in dropbox or add new folders, they don't see it in their desktop app, what could be the problem here? They use and save everything on their OneDrive, and I am logged in on mine, but I also…
Dropbox non completa la sincronizzazione
Buongiorno, da qualche giorno dropbox è bloccato con la sincronizzazione e non capisco perché. Pare cerchi di sincronizzare nuovamente tutti i file presenti nella mia cartella sul pc senza successo. Non ho cambiato alcuna impostazione prima che accadesse il guaio. Sicuramente ho creato qualche cartella e dei collegamenti…
Sharing a folder link without them being able to see all the folders.
I have a main folder for my clients. I want to be able to share their individual folders with them without them being able to see other client's folders. When i test it, the test allows them to not only see their folder but to see the entire Dropbox main folder.
Upload file directly from Google Drive
As a Dropbox fan, Google Drive has always been a nightmare to me, due to its unstable download speed, horrible syncing app, irrational sharing logic, etc. I used to be able to transfer files directly from Google Drive to Dropbox using the Dropbox's native feature on Jun 18, 2022. I thought it was the day to end the Google…
Upload crashes in Chrome. What can I do?
New iMAC 24". Updated system, updated dropbox desktop (& beta API, v. 181.4.5678). Fast fiber internet lan connection. Unable to upload a file or afolder for backup in dropx (have ample space). Thanks
Camera Uploads keeps uploading images from WhatsApp
Dropbox App version 342.2.4 So I only want to back-up the Camera Roll (DCIM/Camera). But even if I just checkmark Camera Roll and uncheck WhatsApp, WhatsApp images will still manage to get into the Camera Upload. I tried to circumvent this by just Uploading Files directly to the Camera Upload folder (by navigating directly…
Recover unsynced files
I mistakenly moved a very large folder containing extremely important files from my desktop to my Dropbox. The sync did not complete because my Dropbox is now full. Some of the files are now marked with the green tick, while others have the blue circle. If I move the folder back from Dropbox to my desktop, will I recover…
Sync history issues
I am currently sharing various folders with my colleague. Until a few days ago, I could check files shared by other people in real time in the [Activity]-[Shared] list. However, the currently synchronized file list is frozen 4 days ago. Looking at the notification below <Your files are up to date>, there seems to be no…
Sync Issues and Dropbox Help
I am one of the original users of Dropbox and recommend it to all my medical colleagues and to my patients as well. For me it is a crucial application. In past times when I encountered a problem with Dropbox and could not solve it, I was able to easily reach tech support and communicate with someone on the Dropbox team. It…
How can someone send me some files to my Dropbox?
Can someone please help simplify something for me? I am retired but still have work from my former employer as an independent contractor. That work consists of transcribing interviews that they perform. I have paid for Dropbox for years from another independent business but haven't used it in a long time. How can my former…
macOS 10.12 compatibility ended.
Hi, I received an email saying that in June 2023 Dropbox will end its support for macOS 10.12. My question is: - Will syncing folders between my device and dropbox stop working? Thanks in advance.
I can't use the selective sync feature due to an error
Hello I am trying to conduct Selective Sync and unable to do so. I tried both methods - (1) from the preferences>sync - it won't let me choose folders. (2) When I right click on my blue folders, it won't give me the smart/selective sync option. Please help! Thanks Liz
"No Photos Or Videos Found. You must save photos or videos to your library before uploading."
Dropbox has suddenly stopped uploading photos from iPad. "No Photos Or Videos Found. You must save photos or videos to your library before uploading." What library? ipad camera has no library option.
Transferring data’s from Onedrive
Is there any way which we can transfer the datas, contents and files stored in my Onedrive account to my new dropbox account. I was planing to shift the service from Onedrive to dropbox. Also will the files and data’s be the same how it was in Onedrive? Like in same manner as folders and sub folders with same file name.…
Problem with gifs that were converted to jpg images
Hello I made a copy of my phone to Dropbox because I no longer had memory, and all the gif files, when uploaded to Dropbox, have become jpg, and I have already deleted all the files from my phone and I cannot recover them. Is there no way to make gif files play as gif? Hola Hice una copia de mi movil a dropbox porque ya no…
What type of content am I allowed to upload in Dropbox?
I wanted to know what type of datas are not allowed to store in dropbox. I was planing to take subscription, but i wanted to know the rules of dropbox and not to violate it. Particularly, i am planing to store my personal photos and videos, also there will be a chance of storing 18+ including nudity, pornography and thats…
Sync has stopped working
Hello, I have used Dropbox since about 2016, and have about 250 files created on my PC. Updating files on the PC used to automatically update the files on my mobile phone until I replaced it with a new phone recently. I managed to copy the 250 files (somehow) initially, but they don't ever get updated. Please keep replies…
Certain folders created on different computer not syncing to main computer
My main Windows desktop computer has never been set to selective sync and my intent is for all my Dropbox files to be available offline. I also have a desktop Mac that also is full sync. I do have a laptop with selective sync. I reorganized some files into different folders a month or so ago on the Mac. I just noticed that…
I've looked everywhere online for my selective sync settings, but I can't find them.
I have looked everywhere on my Dropbox.com account and cannot find sync anywhere. I have found preferences and there is nothing about sync there. I have a colleagues whose screen shows sync under this menu. I have been on Dropbox since 2008. I upgraded the desktop app but don't know if or how I can update the desktop…
Why are folders that are unchecked on my Dropbox account not removed or closed from my harddisk?
There is a difficult problem with my dropbox folder on the harddisk. When synchronising with my Dropbox account my small harddisk (256 GB) is completely full. And so the synchronising process is becoming interrupted. So I uncheck some of the large folders of my account (together some 100 Gb) to make space on my harddisk…
Prevent top-level folder creation banned for members.
Is there a way to set permissions so only Administrators can create folders at the Root Folder Level? Two days into the business account, team members are already adding folders that shouldn't be there.
How to mirror local files using Dropbox?
Hey everyone, I'm scouting the internet about something I've tried and google in different languages. Unfortunately, I don't get a 100% answer, so my question is... How can I synchronize the whole computer with all your "computers"? IOW. How to mirror your computer with a laptop, or even two computers? I am talking about a…
I can't access some folders after installing the app
Hi, I purchased a MacBook Pro, running Ventura 13.5. I installed Dropbox so I could access my existing files. After the install, I can only accesses a small portion of my files (they seem to be the ones saved to Dropbox, not one of the included sub files). Major file folders (Documents, Photos) are in Dropbox sub files,…
Search keywords in image files that I added on my Photos app on my Mac.
Hello, I added a keyword to my image on my Photos app on my MacOS I want to upload this image to my Dropbox and be able to search for the "mykeyword" keyword to find this photo. Is this possible?
Uploading an updated file to keep the shared link active?
A week ago I uploaded a powerpoint file into dropbox. Today I updated that file. If I upload today's file into Dropbox with the same filename, will it replace the first file? Assuming so, will the link remain the same? Your advice will be appreciated. Peter
Scan file lost completely?
Hi On the Android app (version 266.2.2) I scanned a document but I received an error message while trying to upload it, both on data and on wi-fi. I assumed that I would be able to access the saved file on my device (in JPG format) after I closed the error screen, however the file doesn't seem to exist. Is there some kind…
Files sync to Mac computers, but not to a Windows one
Has anyone experienced this. I have 5 devices on which I share my Dropbox. 4 are Apple and sync instantaneously. My recent purchase of a windows laptop will not sync all of my folders/files/documents. I’m not getting timely support from Dropbox it’s been almost a month of back and forth emails and still they offer no…
My online -only files take up space on my Windows device. Why?
I have an 8Tb drive where I store my dropbox files on my Windows computer and despite setting all files to be 'online only' as well as going to Dropbox preferences and setting select sync to not sync any folders I am still getting the message "Can't sync not enough free space". In my system settings it appears the files…
I don't want my photos on Dropbox
I do not want photo's in my Dropbox and have indicated that by not clicking Download or Upload Photo's yet all my photo's keep appearing. I use it strickly for music files that I need to access On and Offline. Does anyone know why they keep downloading? Thanks!
Start offline, but after time go online
Question is in the subject... and here is why. I had dropbox client on main disk (C:) and syncing on external USB drive (D:) When drive was disconnected, the client assumed I deleted everything and done that accordingly. Now, I am syncing to the main drive and (because of lost trust) backing up to external drive. But main…

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