Sync

I can't see my content on my new laptop. Why?
I have a new and old laptops. When I activate Dropbox in my old laptop I see my files readily. I installed Dropbox in the new laptop, but when I login, there are no files at all.
Dropbox files now take up double space on my Mac
Hi there! So today, just out of nowhere, I noticed all my Dropbox files have gone online-only. So I click on the clouds with the arrow down to download them to my MacBook. However, I noticed that as it's downloading, it's taking up space as well!!! I had 110GB of space with all the Dropbox files on my local computer. Now…
Dropbox using too much RAM memory - macOS Monterey
I use Dropbox in OS Monterey. I am not a heavy user in terms of number of files and usage complexity. I just use to sync files. My DB account has 3.8 Gb in files. Despite this simple usage, DB app is consistently using 1.7Gb of my RAM, making it the largest app in terms of RAM commitment. Do you know how can I reduce RAM…
Auto delete files after a certain amount of time
Hi! So I have a folder on Dropbox which i use to send files to a client. Over time this folder gets bigger and bigger, filled with more and more files. Is there a way i can set an expiration date on a file, so that it gets automatically deleted? ie. I send a file in March, i set a timer on it so that by May 1st it auto…
Uploading Issue / ._ files?
When I upload .mp4 files, every file I upload is created with a duplicate file labeled "._C01930.mp4". Randomly started happening, anybody else run into this?
No Time Info after syncing with WD EX2
Hi. I am recently started to use Dropbox to sync my photos at Western Digital EX2. Most of them are old pictures. Dropbox don't get time info so in app, all pictures are shown at the top as created today. It is so annoying. Can I somehow fix it?
Can't access basic files after upgrade to plus
I just upgraded to Dropbox Plus on my Mac because my Basic plan had no more space. Now that I've upgraded I can't find any of my Basic files.
Desktop app stuck on "starting"
My DB app is stuck on starting and never gets out of that loop so nothing is synched. I've been using this device for years and everything was fine until recently, but I don't recall changing any settings or even getting an iOS update. * I'm using v182.4.6427 and have turned the beta version option off. * I am already…
The Dropbox APP doesn't sync files on Windows 11, and my computer freezes when I sync files.
When I open a file in the Dropbox app on my computer, it always shows that it is syncing, but Dropbox can't sync successfully all the time. And also, every time I sync the files, it freezes my computer. I have tried to install Dropbox on drive D of my computer, uninstall the firewall software, etc., and I have failed. And…
Disable PC Backup before moving Dropbox to a different drive
I just rebooted my Win10 PC. I have had my Dropbox set up on my internal 😧 drive. All of a sudden, I was asked to login and Dropbox is now syncing to my C: drive. When I try to switch it back to the way I had it set up on my 😧 drive, it says "...not supported on different drive. Disable PC Backup before moving Dropbox to a…
Mac says files are sync but they are not showing up elsewhere
I have Dropbox on three Macs. It has worked flawlessly on all three for many years. Now on one it won't sync files. It states all my files are up to date, but files I place in Dropbox on this Mac do not show up on the other two and visa versa. I have uninstalled and reinstalled the Dropbox app with no success. Any ideas?
Save hard drive space automatically - Fires Aggressively after 5 minutes of non-use?
Hello, I turned on "save hard drive space automatically", however, after just 5 minutes of non-use, it's moving files back to the cloud. Shouldn't this feature leave commonly accessed files on my harddrive? It's very frustrating to wait 5-10 seconds for the file to download to my computer 4-10 times in the same hour while…
Missing Pictures
Hi. I've lost some important pictures of my daughter's wedding and other events that were downloaded from my camera into Dropbox and then copied into my Mac's Photos library. This was back in 2018. But virtually all of my pictures from that year which had been downloaded into Dropbox have now disappeared from Photos and…
Ridiculously slow upload speeds both when using the desktop app, and website.
I've tried uploading through the website and using the windows app. In both cases I'm lucky if i get 1/100 of what my actual upload limit is. I'm trying to upload about 4gb worth of files and it's saying its going to take 2+ days because it's uploading at 20kbps. Even comcast is faster then this. I've already set the app…
Dropbox not syncing - as of about 2 days ago
My dropbox folder on my Windows 10 (v20H2) PC has stopped syncing. I think perhaps it was because I ran an automated upgrade to the Dropbox software yesterday and perhaps something went wrong - but I am not sure about that. Regardless, here what I have tried to get it working again, and my current situation: I tried all…
Notification when copying files to my external drive
Dear Community, I'm in a group and share a few files with my team but I'm not the admin. I would like to copy some files from Dropbox desktop to my exernal drive. Do the admin get notified when I do that? Is the operation saved somewhere in the records? Thanks and regards, Ryanrud
Add dropbox files to a dropbox file requests failed
- My client sent me a dropbox file requests - I tried to add my own dropbox files to their dropbox file requests that sent to me (sometimes my chrome browser showed me "Failed to load request" on either incognito or NON incognito) - i have got around 1650 files. Each files is around 25mb - Seems like dropbox only upload up…
High CPU usage even when not syncing or indexing
For the past couple of days, Dropbox has been consistently using around 30% of my CPU, when not syncing or indexing anything (i.e., the menu bar drop down says `Up to date`). Any idea why this might be happening, and what I can do to get Dropbox to idle properly? I'm on a MacBook Air, running macOS 10.13.6 and Dropbox…
Restart Camera Uploads from the beginning.
Hello, I’ve been using camera uploads since I got my first iPhone in 2011. Somewhere along the way, the uploads became erratic and I don’t believe they have uploaded everything from 2021-2023 correctly. I don’t want to do it manually, since the naming convention won’t match the one I’ve been using since 2011 (the…
Information not loading up from my PC to my iPad for a while now. What do I do?
My Information has stopped loading up from my PC to my ipad since May. How do I reinstate this?
Dropbox on a server stops syncing at least once a week and needs a restart
Hello. I run Dropbox on a server to get the news uploaded from a third party for a radio station. At least once a week it stops synching and I have to end all running versions and restart it. I'm running the latest version and I don't get any error messages. Any ideas what might be causing this?
files appear on Mac and online, but not on PC
What am I doing wrong? I have a system of collecting these files for a writing comp. Download Word or PDF doc from emails, drag them from Downloads to Dropbox-->ParticularFolder (one of two) When I get 10 files in a folder, I then create a sub-folder, and share that with the 2 judges. So far, I have done this 4 times. No…
Sync Dropbox to External Hard Drive
The Dropbox backup function allows backing up files from an external hard drive, but there is currently no function to sync a dropbox folder to an external hard drive. Could you please add such a function? I am teaching a class and need to bring a flash drive to the classroom, which contains lecture notes, assignments,…
Offline files not downloading on Mac?
I use Mac (OS Monterey 12.4), and have selected "Make available offline" on my dropbox for new files and selected all folders to sync to my Mac. However the files are not being made available offline. Files that I open remain available offline for a while, and then retreat back into the cloud. This problem has been going…
Reactivating Dropbox on a previous device ...
I have a MacBook Air M2 (MBA) running Ventura. I previously installed Dropbox (DB) on that computer but had to stop syncing because I wanted to run it on 3 other devices. When using my MBA again, I launched DB. I had to unselect one of my other DB devices. When DB began, I thought it was verifying my files to match them…
"Can't import photos from this device" pop up but files get backed up.
Hi, Whenever I connect my iphone to my mac, the "Can't import photos from this device" pops up, but the photos do get backed up to dropbox. However, I do not see my iphone device in Sync and backups tab, and assuming maybe that's the reason why the pop up keeps showing. It's quite annoying because it's not only once that…
Slow Sync Speed (<1MB) on MacBook Pro (M1)
Currently, my MacBook Pro with the M1 chip, purchased in October 2022, is syncing my files to Dropbox at less than 1mb/sec, but I've seen that I can send up to 100mb/sec to Dropbox. My initial sync 2 weeks ago was smooth. Yesterday, I made 200GB worth of changes (additions/edits), and since then, the sync has been slow.…
Can I create a password for individual files?
Hi I was wondering. Can I have a secret code for one of my files in Dropbox? One user only. Any ideas?
problems when I share a folder that is also on my NAS servers.
Hello, I have a strange problem. My dropbox folder has an HBS3 hybrid backup sync with my Qnap NAS. That means all my files are continuously mirrored with the NAS server. That works fine until I start sharing folders with other users. When I share a folder with a colleague some of my files are deleted from my NAS server.…
Accidentally synced all my computer files to Dropbox
Please HELP me... Im new to dropbox and have accidentally upload (synced) all my datas. Now my porgramms cant find the path of the folders. Is there a posibility to get my Data back on my PC?

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