Sync

mobile upload on iPhone not working since a few days
since a few days the upload on my iPhone 14 Pro Max is not working good, but it only makes problems when i am in "mobile upload" mode. all is good on every WLAN, but when i switch my location out of a WLAN to mobile, it makes trouble: the upload count shows "2" photos when there is actually only ONE new picture to upload,…
My MacBook is changing my .jpg files to .heic
how can i fix this . my macbook is changing my older jpgs , stored on dropbox to heic. the photos are old and were taken on an android. i want to use them on my pc, i need to stop this happening its a mess. my new iphone is set not to save to heic but it happens for them too.
Slow motion videos with over the air file sync - iOS.
I sync all my photos using the Dropbox app on my iPhone - it works great. But all the slow motion video files lose the ability to change the slow motion settings in quicktime. When I transfer on my mac using Image Capture, it keeps all the settings so I can change in the future. Is there a setting to make sure the file is…
Uploads hang on my PC after an upgrade
Hi I upgraded my PC and moved my drives but ever since I have this upload issue. Anything large (over 1GB) gets to the end and just hangs. Tried with the app and web browser(s) but always the same. Smaller files work ok. Still works fine on my lap top too via chrome. I have 2TB DB storage space with well over half free so…
Dropbox sync never finishes: MacOS Monterey 12.6 onwards, Dropbox 176.4.5108
Hi, My Dropbox keeps on syncing 6825 files since months ago, I tried removing and reinstalling Dropbox, no luck. It is not responsive and not usable, I checked similar problems on this forum, none of them helped. I appreciate advice. Thanks
"Make online only" option is missing, but "make available offline" option is available
Hi, I am struggling to make files "online only" on my laptop running in Windows 11 Pro (Version 10.0.22000 Build 22000). I have tried installing the Dropbox App with (with help from IT department) and without admin rights, both leading to the same issue that I am required to sync selected folders in my Dropbox Plus…
Replace files without breaking the shared link on desktop application for Mac
Hello, I have used Dropbox for years to share PDFs on my website. I work on a mac and use the Dropbox desktop application. Previously, when I wanted to replace a PDF under the same name in Dropbox, I just had to save the new PDF by selecting the file I wanted to replace within the Dropbox folder on my Mac. I would click…
Transfer all content to another person's dropbox?
Is there a way to move hundreds of photos and videos from one person's dropbox to another person's dropbox? Preferably and easy way... Thanks
How Do I Clear the List of "Sync Issues" after I have resolved the issues?
How Do I Clear the List of "Sync Issues" after I have resolved the issues? There is no way to check them off as completed, and there is no way to delete them (at least that I can find!). That means that even after I manually resolve the sync issues, I can't clear that list. And, when I come back and look for new issues…
Camera upload not working following update. Nothing happens.
Hello, today Dropbox seems to have updated some new feature. Following that, the camera upload from my iPhone, which previous worked automatically when connected to my laptop, does not upload photos anymore. I have checked all settings, both on the Dropbox on the laptop and the Dropbox on the iPhone. Have quit the apps few…
Cannot insert an image at the top of a new Paper document
In my workflow, I need to send documents created in Dropbox Paper to external destinations, in PDF format. I'm new to Dropbox Paper but not web apps: I can't insert a company logo image so it's at the top of the document. When I insert the image in the title of the document or even at the top, as the first element, there…
How can I upload and share files with Dropbox?
hello I am new to dropbox using the free version. I have 5 files I need to upload and not sure how to begin. I think they can be saved as a file or folder which everyone works best for me. Part of the situation I am not understanding how to get it's email destination. Am I missing anything else I'll need to get it there.…
Can Dropbox handle git repostories? ONLY as a secondary backup?
Hello, I have a script that copies my git repositories into Dropbox every 10 minutes. It only copies modified files. This includes .git subfolders folders as well as my code files. In total this is a 6 Gb directory with around 20,000 files. Is this okay? To be clear, I am not not hosting a .git repository on Dropbox, nor…
Upload confirmation for file requests
Please have confirmation page or send a confirmation email to people who successfully upload a file via a Dropbox Business File Request link. People have been adding the requested files to my folder with no confirmation of whether it was successful or not, and I’ve had to send a lot of emails to individually say “yes, I…
Copy Dropbox-Backup files to personal Dropbox folder
Hi, I have an external HDD with 2,5 TB of space that i need to back up and add to my dropbox folder. I would also like to upload the files from this harddrive to my personal Dropbox where i keep all of my other projects. Normally i would be able to use the HDD to work from while connected to my macbook, but the disk health…
Shared folder not syncing.. HELP
Hey all... done this a million times, client shares their folders with me and they auto sync to my Windows dropbox app, so i can work locally. However, it's not working this time. No matter what i search for, there is no option to 'add to folder'. It's worked ok on my Mac, but my windows won't add them. Any help? Thanks
Why do I have Dropbox Alias?
I seem to have Dropbox and Dropbox Alias. I've no idea why. Can I just bin the Dropbox Alias? Will that cause problems?
Filename Convention Questions about filenames, and how they're going to sync.
In the naming conventions it states that periods (.) are not allowed in filenames. I am looking for a data sharing solution for my company but we have thousands of filenames that have dates that use a period as a separator such as "To-do 08.08.2023.pdf". What will happen when this file is synced? Will it sync the file…
Uploading 3 TB of Video. Is there a better way than the website?
We have an external drive with nearly 3 TB of videos, each varies from 5 MB to multiple GB. We have been trying to upload them to dropbox through dropbox.com for days. Each file takes at least an hour to upload. Is there a better way to get this much data into our dropbox?
How to manually upload content saved on my phone, from third-party apps using the mobile app?
I used to have an iPhone, and it seems that the iPhone puts all pictures regardless of their source into the same folder, and the dropbox app automatically backs that up to the Camera Uploads. Now I have an android phone, and it puts pictures saved from various apps into different places, and then the dropbox app…
My desktop app isn't syncing to my account online on Linux.
My Linux is not syncing. Is there a way for it to sync automatically? If not automatically then manually? I have had a Dropbox account for many years but I have not used it much. Now I want to uplaod files to Dropbox and then have them available in a Linux VM. I have installed the Dropbox applications in Windows and Linux.…
How to set dropbox to automatically overwrite files for CCTV DVR sync
Hi, I have my Swann CCTV DVR connected to drop box to create copies of files. Every day I get a message on my DVR saying dropbox is full. How can I set dropbox up to automatically overwrite my files without continually showing me an error message that it is full? Many thanks
DB doesn't see the external hard drive on Mac
Hallo everybody. I'd like to try the new "Back up an external hard drive to Dropbox" feature, which I understand was added in August 2021, because I would like to synchronize on DB some files that I have no interest in keeping on my computer in order to share them but also to have a backup always available even on the…
Dropbox Synced all my files, and getting an error when trying to move them out
Dropbox has synched all of my files onto my hard drive and now my available disk space is critically low. I've tried moving the files to an external drive but the files all have a grey X on them and when I try to move them I get an error message: "An unexpected error is keeping you from moving the file. If you continue to…
File (Pic) Upload without providing Name and Email
Hi everyone. I would like to create a folder that people can upload pictures to for a party. I plan on using the "File Request" feature in Dropbox and provide the link via QR code, but would prefer if the people didNOT have to enter their name and email. Is this an option?
Online files not syncing to offline.
I have my account set so that ALL online files are synced. There are still some files I can ONLY see online. I am not the owner of those files but can access them online. How do I ensure that ALL online files are properly mirrored offline? p.s. I have sufficient storage now, but didn't before. I thought that upgrading…
Better upload monitoring
Hi all, First off, I do think Dropbox does better than most on monitoring, but a few changes would be good: * Dedicated box for showing uploads that STAYS PUT and does not disappear, esp. useful for those of us uploading very large files (like disk images) that take maybe a day to complete. * Make the display of upload…
Upload of a 7 MB file shall last 2 hours?
Dear all, I'm using Dropbox since years (mostly for PDFs) and for several years had a very (!) slow upload rate (5-7 Mbps), but upload worked. Since a few months now my upload rate is very good (today >28 Mbps), but during upload Dropbox seems freezing just after the start. Actually, this was the reason to cancel Dropbox…
Still uploading... but also saying the files have uploaded
Hi there, Update: Dropbox has now decided that the second file is uploaded and the other one is still going. Which is ... OK, but it should really not make stuff up half-way through the process. I'll keep monitoring and report back once the big file is properly online. OK, first problem with Dropbox encountered already,…
Can't find recent photographs and videos on my MacBook Pro
Out of the blue my photo and video library has disappeared from my dropbox on MacBook Pro. I get the last three months (Aug/July/June) and nothing more. I need to have constant access to my library of photos but they seemed to have disappeared. All the photos are there on my iPad and Samsung phone but not on my MacBook Pro…

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