Sync

Issues with Dropbox syncing to iOS and Mac
So I'm new to Dropbox and use it with my iPhone and Mac. First issue is even though I gave the iOS app full access it will not sync my Apple photos. If I were to take a new photo now then that will be synced but nothing in the past will sync. Second is, I have it synced to a few folders on my MacBook but nowhere in the app…
Dates of Modified Folders By Other Users Not Updating
Ever since updating to File Provider on Mac (which fixed the issue with auto-downloading of files for Adobe projects, thanks) my Dropbox folder "modified" dates on my Mac do not update when the folders were modified by other users on our team. For example, if I modify a folder, and I've sorted by Date Modified, that folder…
How can I sync files with Dropbox from one Windows computer to another?
Good day, brand new to dropbox....! I have been toying around, but I am definitely doing something wrong as I do not see synchronization happening....! I.e. The files on Laptop is diffenent that dropbox...! I looked around in the hope to get some "Basics" (And I mean really basic...!) video which would go step by step…
How to recover unsynced files after I moved them out of Dropbox?
Hi, I have not syncronised dropbox in the last 6 months. I deceided to move out from dorpbox to put my files on my computer and all files a d documents created in the last six months have disappear and also there are many documents in my computer that I cannot open.. I panicking since I see i am losing months of work
I can't upload a video from my iPad.
I could upload photos but not a video. The previous solution (versions/settings) didn’t help, but I found that I needed free space greater than the size of the video to upload. Not sure how much space was required. Got various unhelpful error messages (video may have been deleted, network error). Having created enough free…
Selective file type sync
i would like to have the selective file type syncing, so that we can avoid syncing backup files, plot log file, error files, some other unwanted file types. syncing will ever faster if we have this option
The app on my Mac device is stuck at "Syncing".
My previous problem was solved: https://www.dropboxforum.com/t5/Create-upload-and-share/My-app-has-been-stuck-at-syncing-amp-the-number-of-files-doesn-t/m-p/787153 but I got a similar issue. This time, Dropbox just says Dropbox 205.4.5765 Syncing . . . "View sync issues" in the avatar menu says Personal No issues "File…
Recent files that I need are being taken offline automatically on my Mac.
Hello. Dropbox for Mac is automatically removing downloaded files, making them online-only. I understand this is meant to happen automatically (and can't be turned off?) for files that haven't been touched in a while, but I have content referenced by other video and animation software that is being taken offline without me…
Shared folder contents not populating and not syncing
I'm on a team with 4 people and all of us joined the shared folders because we're all listed on Dropbox.com. But, only one of us sees all of the contents of the shared folder. Another person can see a few folders but the other folders aren't populating and his Dropbox app says his syncing is up to date. My Dropbox app…
"Email to Dropbox" is not available as an option in my settings
Hi all, had a search around of the net and was directed to this page; https://help.dropbox.com/create-upload/email-files-to-dropbox Trouble is that option doesn't exist. I've tried under the settings page clicking my avatar and checked settings/prefs for the admin console and the desktop app. Any ideas would be appreciated.
When I upload files it reads "review file"
I was uploading a folder in Drop Box a few files it uploads but it reads Review Files. see the screen shot What does it mean? and what do i need to do? Regards Ajay
Can my clients upload documents to my Dropbox account via link?
Hi, I don't even know if this is possible, but I want to add a link to my emails for clients to be able to send their personal documents to me securely. Could anyone let me know if this is possible please? Thanks, Yvette
Unable to create a directory for iCloud Photos. Restarting your computer might... (Error 5)
I've search high and low for a solution to this error. I had given up after over a year of trying to resolve it, on Windows 10. I've pickup up a new PC on Windows 11 and tried to install the latest version from the Windows Store and low and behold, this issue has come up again! I've been through every single community post…
Missing context menu item for the "Don't sync to Dropbox" feature
Searched all available help and couldn't find anything related to this. I'm missing the right-click context menu to "Don't sync to Dropbox" I'm on a plus paid plan, restarted dropbox, restarted computer. I used to have it since I have several folders that I had enabled it on. Those folders are missing the context menu to…
An upload over limit caused my account to be locked.
A file is uploding that exceeds my limit -- probably a video someone sent me-- so my acct is frozen. I paused sync. I cannot find the file on my Win11 PC -- I cant find a file or folder that size using DirStat. I found one checking folder properties and deleted it. Also deleted cache and new files folders. All now show as…
I need to be able to remove my personal folder -team- on my Mac device.
I want to disable my personal/private folder on my mac client. But its not possible to deactivate this folder in the selective synchronization.... why??? I can disable all Team Folder, but not the personal one. also not re-name it. Thats so 1995 windows style... I know that from OneDrive as well, and its very frustrating.
Migrated to new MacBook: Dropbox files are showing but not accessible from new machine
I just finished migrating to a new MacBook Pro from my previous MacBook Air. Everything appears to have come over but none of my Dropbox files showing in the new machines Finder app are accessible. Is there a trick to disassociate them from the old laptop?
How to fix permissions on a file in order to have it sync on Mac OS?
I'm currently seeing this If I click on Fix, it shows me this Then when I go to folder, it's unclear how to fix, going to Share as suggested I just get this I think I may have clicked "no" by mistake when the system asked to share originally, how do I fix this sharing decision?
Dropbox modified filter for folders doesn't show modified date.
When I view my files and folders in my Dropbox account online, the "Modified" sort column will not show dates for any folders in my account. The column only shows two hypens for each folder instead of a date. The "Modified" column will show dates for FILES, but not for any folders. (I actually have 2 Dropbox accounts, and…
A Pages file will not upload back to Dropbox
I have a pages file in Dropbox that I downloaded in order to edit. I saved that file and am trying to upload it back to Dropbox and I get a "failed upload" error every time.
Please stop renaming our files automatically
It's 2024 - almost August. I have been a Dropbox User for a long time. I upgraded a few years ago and was happy to be able to just transfer over my files each week to keep my laptop somewhat clean. However, as the cost of life has almost quadrupled in the last few years, I decided I'd downgrade to the 2TB plan since I'd…
How to send a pdf from Mac files to Dropbox?
Hi all! I have an iPad and an iPhone and I can send a file/pdf to dropbox from them by hitting the share icon (the rectangle with the arrow pointing up). It's not working that way on my MacBook Pro. it did on my old one. Anyone know which settings to look at? It does show a Dropbox Transfer in the drop down when trying to…
Can't find the Sync tab in preferences
This is the directions I found to make files online only. "How to make files online-only by default To make all files that you add to the Dropbox folder on your computer online-only by default: * Click the Dropbox icon in your notification center (Windows) or menu bar (Mac). * Click your avatar (profile picture or…
The problem of large-scale synchronization
I am selecting a folder, but all other data is being synchronized to the hard disk as well. For some reason, the synchronization files have reached 250,000, which is filling up the hard disk and causing the computer to slow down. Everything is set to "Online Only" for synchronization.
I am trying to upload an older video and it says the link doesn't work anymore. Can you help?
I am trying to upload an older video and it says the link doesn't work anymore. Can you help?
Files not showing in the desktop app on Windows. What can I do?
This is a new issue. Some files now, are not showing in my desktop app that had previously been available (via the app). Note, please, that I have selected which files I want to live on my PC via the preferences and selective synch feature, I have uninstalled and reinstalled the app to my PC but no avail. This is not…
How can I identify long file paths in the Dropbox folder in Windows?
New to DropBox admin here and looking for a little help... I'm trying to identify file paths that might be too long for Windows explorer to handle (my team have gone nuts with the sub-folders!). So far, I've exported the file storage report from the admin console, then used a formula to calculate the characters of each…
Desktop App - Selective Sync not showing all folders
We have a lot of files on our company Dropbox account. So much that we absolutely can't have our entire library indexed let alone synced. For this reason, the 'Selective Sync' tool in the desktop app is our primary means to add new project folders, and remove old ones from our local systems. To be clear, we do not avoid…
Switching from One Drive to Dropbox
Hello everyone, Onedrive is slowly but surely driving me crazy. The main problem I'm having with it is that you can't exclude folders from the root folder for documents. As many of you know, excluding a folder in the Onedrive language means that I don't want that folder on my computer. Who came up with something like that?…
Ending support for Win 8.1 Pro. I will not be upgrading the os. How do I sync once that happens?
I just noticed DB is ending support for Win 8.1 Pro. I will not be upgrading my OS. How will I continue to sync files to my DB account. I tried looking for this answer but am missing it. Thanks

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