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How can I add all folders to the Dropbox desktop app if didn't choose them when installing?
HI! I was asked to join my customers dropbox. And in the beginning as I was adding dropbox folders to app I chose only one folder from Webb. I should have chosen all. How can I add the other folders to show on my dropbox app now? I tried uninstalling and reinstalling but that did not help.
Create a food quality check system for my team to upload photos of food quality and meal temps
I would like to create an upload team for my culinary team that will check all of the food temperatures and quality and upload these items on a daily basis. Similar to this. AM I overthinking it?
The "online-only" option has disappeared from the context menu on Windows 11.
I am also having an issue with Smart Sync in Windows 11. I started in Windows 11, this is not a migration issue. I have a business account with over 1 TB of data and 30k+ files. For months I have been seeing a message in my desktop client: Dropbox is experiencing some issues. Before opening online-only files and folders,…
Why can't I upload my files to a shared folder? Getting a message that my storage is full
Hello, I have gotten a link to join a shared map in dropbox. The person who shared it with me said there should be enough space to upload my files. I think he is a paid user. I use the basic plan so I only have 2GB. When I upload my files I get a notification that my storage is full and can not upload more. But I am…
High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)
I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and battery life has been dreadful as a result. Anyone else experiencing this? All my files are fully synced so I have no clue…
How can I tell if a user has viewed files in a shared folder of mine?
I have set up a Dropbox folder with multiple files of which I am the owner and the other party has access to view (not to edit nor to share). It’s imperative (legal situation) that I figure out if this other person has opened the Dropbox folder and/or viewed the files within. The only information I can find anywhere about…
One of my folders just disappeared on my Mac, how can I get it back?
Hello, One of my main folders on my Dropbox just disappeared in my finder. It is there, because I checked it in my browser. But I work from my finder, bcuae I use Photoshop/Illustrator/After Effects etc. For some crazy reason, my Dropbox says it is syncing 46,254 files: I can not call anybody or start a chat. I can not…
Files Shared Between Computers; "Make available offline" & "Make online-only"
Hello all. I'm a music producer and I work between two different Mac computers (a Mac mini desktop setup and a MacBook Pro for when I'm on the go). I'm currently using a folder inside of Dropbox to store all of my DAW song files (DAW stands for "Digital Audio Workstation"; it is the software I use to produce my music and…
Limit the number of files uploaded, and not just total size, and expiration date in file requests
I have a team that repeatedly uploads excessive images. Yet, I keep getting way more than I have asked for and I'm at my wits end. I ask for 100 images, and I regularly get far more than that. I have told them for years, and it keeps getting ignored. It's time to put a stop to it but I need help. I have worked for GoDaddy…
When I upload my images to Dropbox, it COMPLETELY changes the color.
When i upload my images to dropbox, dropbox COMPLETELY changes the colour and adds a strange blue/yellow filter It’s definitely a dropbox issue and does not lie with the files themselves as no other server does this
I see blue spinning circles next to my folders and my files disappeared from Dropbox online.
I've run a Dropbox basic folder for over 10 years. Currently running the Basic Setup on a fully updated Windows 10 PC. Space used is only 1.6 gig. Files were sycronising according to the task bar icon. BUT. For the last few months when I clicked on the PC Dropbox folder to access a file or folder, the blue spinning circle…
Is it possible for someone to leave a comment without a Dropbox account?
I am trying to sharing a video file via the method of creating a link, copying the link and sending it to my client who doesn't have a dropbox account. It was my understanding that a person would be able to comment by adding a timestamp even if they don't have a dropbox account. However, dropbox keeps prompting her to…
My app has been constantly syncing 4 files.
Hi, I´ve been struggling with an issue which I´ve already talked to two persons from tecnical suppor. It´s that I have 4 files that doesn´t stop to sync. I´ve loged out to log in again and let drop box sync my files again, I´ve wated for some days and the issue continues. I also checked out the Earle releases is off and it…
Issues with Dropbox syncing to iOS and Mac
So I'm new to Dropbox and use it with my iPhone and Mac. First issue is even though I gave the iOS app full access it will not sync my Apple photos. If I were to take a new photo now then that will be synced but nothing in the past will sync. Second is, I have it synced to a few folders on my MacBook but nowhere in the app…
Dates of Modified Folders By Other Users Not Updating
Ever since updating to File Provider on Mac (which fixed the issue with auto-downloading of files for Adobe projects, thanks) my Dropbox folder "modified" dates on my Mac do not update when the folders were modified by other users on our team. For example, if I modify a folder, and I've sorted by Date Modified, that folder…
How can I sync files with Dropbox from one Windows computer to another?
Good day, brand new to dropbox....! I have been toying around, but I am definitely doing something wrong as I do not see synchronization happening....! I.e. The files on Laptop is diffenent that dropbox...! I looked around in the hope to get some "Basics" (And I mean really basic...!) video which would go step by step…
How to recover unsynced files after I moved them out of Dropbox?
Hi, I have not syncronised dropbox in the last 6 months. I deceided to move out from dorpbox to put my files on my computer and all files a d documents created in the last six months have disappear and also there are many documents in my computer that I cannot open.. I panicking since I see i am losing months of work
I can't upload a video from my iPad.
I could upload photos but not a video. The previous solution (versions/settings) didn’t help, but I found that I needed free space greater than the size of the video to upload. Not sure how much space was required. Got various unhelpful error messages (video may have been deleted, network error). Having created enough free…
Selective file type sync
i would like to have the selective file type syncing, so that we can avoid syncing backup files, plot log file, error files, some other unwanted file types. syncing will ever faster if we have this option
The app on my Mac device is stuck at "Syncing".
My previous problem was solved: https://www.dropboxforum.com/t5/Create-upload-and-share/My-app-has-been-stuck-at-syncing-amp-the-number-of-files-doesn-t/m-p/787153 but I got a similar issue. This time, Dropbox just says Dropbox 205.4.5765 Syncing . . . "View sync issues" in the avatar menu says Personal No issues "File…
Recent files that I need are being taken offline automatically on my Mac.
Hello. Dropbox for Mac is automatically removing downloaded files, making them online-only. I understand this is meant to happen automatically (and can't be turned off?) for files that haven't been touched in a while, but I have content referenced by other video and animation software that is being taken offline without me…
Shared folder contents not populating and not syncing
I'm on a team with 4 people and all of us joined the shared folders because we're all listed on Dropbox.com. But, only one of us sees all of the contents of the shared folder. Another person can see a few folders but the other folders aren't populating and his Dropbox app says his syncing is up to date. My Dropbox app…
"Email to Dropbox" is not available as an option in my settings
Hi all, had a search around of the net and was directed to this page; https://help.dropbox.com/create-upload/email-files-to-dropbox Trouble is that option doesn't exist. I've tried under the settings page clicking my avatar and checked settings/prefs for the admin console and the desktop app. Any ideas would be appreciated.
When I upload files it reads "review file"
I was uploading a folder in Drop Box a few files it uploads but it reads Review Files. see the screen shot What does it mean? and what do i need to do? Regards Ajay
Can my clients upload documents to my Dropbox account via link?
Hi, I don't even know if this is possible, but I want to add a link to my emails for clients to be able to send their personal documents to me securely. Could anyone let me know if this is possible please? Thanks, Yvette
Unable to create a directory for iCloud Photos. Restarting your computer might... (Error 5)
I've search high and low for a solution to this error. I had given up after over a year of trying to resolve it, on Windows 10. I've pickup up a new PC on Windows 11 and tried to install the latest version from the Windows Store and low and behold, this issue has come up again! I've been through every single community post…
Missing context menu item for the "Don't sync to Dropbox" feature
Searched all available help and couldn't find anything related to this. I'm missing the right-click context menu to "Don't sync to Dropbox" I'm on a plus paid plan, restarted dropbox, restarted computer. I used to have it since I have several folders that I had enabled it on. Those folders are missing the context menu to…
An upload over limit caused my account to be locked.
A file is uploding that exceeds my limit -- probably a video someone sent me-- so my acct is frozen. I paused sync. I cannot find the file on my Win11 PC -- I cant find a file or folder that size using DirStat. I found one checking folder properties and deleted it. Also deleted cache and new files folders. All now show as…
I need to be able to remove my personal folder -team- on my Mac device.
I want to disable my personal/private folder on my mac client. But its not possible to deactivate this folder in the selective synchronization.... why??? I can disable all Team Folder, but not the personal one. also not re-name it. Thats so 1995 windows style... I know that from OneDrive as well, and its very frustrating.
Migrated to new MacBook: Dropbox files are showing but not accessible from new machine
I just finished migrating to a new MacBook Pro from my previous MacBook Air. Everything appears to have come over but none of my Dropbox files showing in the new machines Finder app are accessible. Is there a trick to disassociate them from the old laptop?

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