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Having trouble uploading quickly .mp3 files to my Dropbox
I used to be able to simply move an mp3 file to my dropbox file and it would immediately transfer. Now the only way I can move a file like this is to open the app through a browser and copy. When I do it takes one hour to transfer the file. Help please.
My desktop app is forever waiting to sync on Windows and I see a red cross next to my files.
I have Dropbox Desktop Application downloaded in my Windows Laptop. However, any edits I make to any documents are not syncing and I see a small "red cross" against the icon of that file. If I manually try to sync it, it's forever on "Waiting to Sync". How can I fix this?
Mac OS - Files are unable to sync according to the desktop app
I am getting the sync issues message with macos. When I press the "view file" button, nothing happens if finder is not already open. If a finder window is already open, it just brings finder to the top and does not does the file. Is this a bug or is there any solution?
Unable to Jupyter sync project directories with python environments on macOS
I am having trouble opening Jupyter notebooks created on one macOS computer (source) on another macOS computer (target) synced through Dropbox. The Dropbox app on the target computer shows that all files are up to date. The Dropbox app on the source computer, however, lists six folders that have not synced correctly which…
How can I pause syncing for my team account, but not the personal one?
I have added a Dropbox Teams account (Business) to the Dropbox app on my computer in addition to my personal account (Essentials). How can I temporarily disable syncing for the Teams account *without* disabling it for my personal one?
how to upload non duplicates to dropbox
I uploaded files to dropbox and there were server errors for some of the files. Does dropbox have an option to upload and skip duplicate files? I tried uploading everything again and it just tried uploading everything. i dont need everything uploaded again just the files that werent able to upload.
Remove "available offline" in finder under folders and files
Hello, Does anyone know a way to remove the “available offline” phrase in Finder under files and folders? First of all, the phrase seems completely useless considering it can be there along with the cloud icon that indicates that a file/folder is not actually offline but needs to be downloaded to be opened. Second, this…
Folder showing a Share Icon
Why do some folders in Dropbox.com show a sharing icon when the folder is not shared? I am refering to the sharing icon visible on dropbox.com not on the computer version. See the screenshot.
Transfer to the Cloud without going through the Mac's hard drive.
How to transfer files from external hard drive without making a copy on the internal hard drive of the iMac? My internal hard drive is almost full. So I can't save the files that are on the external drive. Do you have any answer? Thanks!
The local Dropbox folder keeps re-appearing, even after deleting it.
I want to totally remove Dropbox from my Windows 11 PC. I have tried all on-line suggestions and the folder still comes back after I delete it. I have turned off the wireless so nothing can update it from outside and it still comes back. I suspect something on the PC is doing this but don't know what it is. I also ran a…
My edits in the old Dropbox folder didn't sync to the new one after Dropbox update (macOS)
The previous dropbox alias folder randomly stopped syncing or could have been result of running CleanMyMac - MacPaw and it accidentally scrubbed some program files? But pretty sure it was an issue before running the clean up, as I checked all program files and network filtering rules. I uninstalled and reinstalled dropbox…
Syncing speed is super slow -almost 0 speed- for uploads and downloads.
slow, basically 0 speed, upload/download. 2 different locations(addresses). 4 different computers(1 there, 3 at home). switched laptops. fully erased 1 laptop, installed fresh windows, installed all updates. firewall, antivirus blah blah blah. nothing helps. im lost now. need this problem to be solved
Videos are getting automatically uploaded as .mov and not HEVC on my iPhone app.
I have already followed this guide https://help.dropbox.com/create-upload/ios-formats however, after it is uploaded to Dropbox, it shows up as .mov file facts of the current situation * HEVC format was preset prior to commencing upload of auto backup * original file on iPhone 15 Pro is HEVC, standard 1080p video * photos…
I'm having problems synchronizing files in two specific folders on my MacBook
Hello, how are you? I hope everyone is well , I am currently facing a problem with my MacBook, where after I was forced to update its version, my Dropbox stopped syncing my files. It gets stuck on 120 files and these are always files from two specific folders. In the log, it says that the file is in use, but only I was…
Dropbox won't sync after Sleep (v186.4.6207, macOS Sonoma 14.1)
I have an ongoing Support Ticket open for this issue. Support has been maddeningly slow to respond, hoping you guys have some ideas. I've seen others post similar behaviour, but here it is again: Dropbox refuses to sync after MacBook Pro wakes from sleep. Pausing / Resuming syncing has no effect, and neither does quitting…
My upload pauses on the website due to bad WiFi connection - will it resume? How can I resolve this?
Hi, I'm trying to upload a 450mb file to DB via the browser, however it gets to about 15% then "pauses" with the brown box saying "Upload paused - make sure your internet connection is stable". Im travelling with access to some pretty rubbish public wifi, but really need to get this uploaded. Is there a way to un-apuse it,…
Dropbox on File Provider support for macOS questions
I'm reading quite a few threads on File Provider support for MacOS and I have some questions. What exactly does this get me? It seems like a step backwards. I'm losing Dropbox Vault support and LAN Sync. I assume at some point, I will have no choice and Dropbox will force us to use File Provider support. Or will the…
How to copy content from my phone to my computer?
I used to be able to copy photos on my phone, which went to Dropbox, to my computer. I can't seem to be able to do this any longer. Can anyone please tell me if, and how to do this please?
Dropbox upload contextual menu on Android
Hi everyone, I'm on a oneplus 10 pro. Os and Dropbox app are up to date. Problem : when I want to upload a file from another app (gallery, audio recorder, ...), I have a new contextual menu, where I cannot choose precisely the folder where I want to upload. It did change like one / two weeks ago. Previously I had the right…
How can I make my existing files online-only?
I'm having some trouble making "Online Only" to work on already existing files. It seems that this feature only works for new files, as stated in the Dropbox help page: "All future files and folders added directly in the root directory of your Dropbox will be online only. New files added in the root directory won’t take up…
How can I achieve automatic sync between remote computers?
Automatic sync between remote computers seemed simple some time ago but the remote system has been replaced and Dropbox was installed. There is a remote telescope computer set up at a California observatory that I run from my home in Virginia. I have an active DB account and DB is installed on both systems. At one time in…
Videos not uploading correctly from video editor to Dropbox on Android
Hi everyone, I'm having an issue with uploading videos from my video editing app to my Dropbox account. I could really use some help figuring out what's going wrong. Basically, after I finish editing a video project, I try to export/share the final video file to my Dropbox folder. However, the upload to Dropbox always…
Mac seems to think HD is full of Dropbox files?
I'm using a Mac and have about 100Gb of DropBox folders, many are local on my HD as well (I have DropBox Plus 2Tb plan). I went through and changed all files to online only (grey icon) and now my DropBox folder says I have maybe 1GB...but in the finder when I look at overall space on the computer it's still showing HD is…
"Couldn't Save Content Please check your internet connection and refresh the page" error on my iPad.
Every time I try and save a file on my iPad to Dropbox I receive the error message "Couldn't Save Content Please check your internet connection and refresh the page." My internet connection is fine! HELP
Difficulty syncing large files across devices
Hi everyone, I'm new to Dropbox and recently started using it to store and sync my files across multiple devices. I've been encountering an issue with syncing large files (over 2GB). When I upload a large file from my desktop, it doesn't seem to sync properly with my other devices, such as my laptop and smartphone. The…
Video .mov Files transfer as Jpegs
I just transferred 18 videos in the .mov format using my Mac desktop (up to date, running Catalina). They each took 5 minutes or so to transfer, as would be expected. However, when they transferred, and I checked them, they'd all been converted to jpegs, which is a nice thought, but not what I wanted or expected.…
Some folders aren't syncing locally, but they show up on my Dropbox account online.
I have folders shared with me that are available online, are checked in selective syncing, but do not appear on my hard drive. They are subfolders of a shared folder owned by others if that matters. Other subfolders are showing correctly. I have reinstalled the Dropbox app and checked and unchecked the folder in selective…
Can I sync folders that are located on a different SSD drive to Dropbox?
This has been discussed in several threads, but it seems I can't find a solution. My main Dropbox Folder is in one hard drive in my computer (mac OS). I need to sync some other folders that, for speed reasons, are on another drive (fast SSD). I do not have room enough to have all the dropbox folder on my fast drive. We…
I'd like to sync certain folders in my Dropbox to a different drive
I know this is a frequent request, and I'm sure it will be until it's been provided! My team relies on DB a lot and we store a great deal of large files on it. At the moment I need to sync about 320GB of data, in 2GB chunks, which is a normal amount for my work. I don't have that much free storage on my system drive, and…
How can I keep my files and folders online-only?
I want all Dropbox files and folders to stay online and not on my MacBook which is full. In 'Manage hard drive space' I have ticked them as online only but they later reappear on my MacBook as offline, crashing apps and closing down the MacBook. How do I ensure they stay online only?

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