Sync

Trying to Backup to Online only on Windows 11
I have Windows 11. I want to use backup program to save directly to Dropbox cloud only. I create folder in Dropbox on computer and set it to online only (white cloud icon). When I write to it, it reverts to offline (green check).
Cloud storage only: Is it possible?
Dear All, I would like someone to help me understand if it is possible with Dropbox to upload and store exclusively in the "cloud" my files without having a copy on my computer and how to do it if possible. Many thanks all. Lukeit
Dropbox syncing status is stuck "indexing" files on my MacOS after File Provider update.
Looks like my Dropbox sync takes forever, and it is just stuck at the "Indexing xxxx files" step. Every time I restart Dropbox, the number changes slightly, but then it stays like that for days. I tried fixing hard links in the accounts settings, but it did not help. I also tried fixing permissions, but it failed with a…
Can I connect my hard drive with Dropbox?
Hi, completely out of date old person here. When I signed up for drop box (free), more than 10 years ago there was a connection between folders on my hard drive and drop box folders. I could see that they were linked since they were in a drop box folder and if I modified my hard drive folder that modified the folder in…
How can I cancel an upload and delete the uploaded files?
I was uploading photos when I received an error message that storage was full. How do I now stop the upload and delete these files so that I will maintain my storage? Thanks!
Not seeing my backups on other devices, after updating the Backup feature
Dear All. I have been using Dropbox for over a decade. It would always sync my desktop in such a way that I was able to access any file from my desktop on any of my other devices, including phones and tablets. I love this feature. Recently the desktop app asked me if i want to put my desktop in backup which I accidentally…
Backing up to online-only folders
I can't find a way to upload from my backup (syncback) program to on-line only dropbox. A program needs a path, not a drag and drop that the browser version offers. When I use a folder on the computer set to off-line only, it turns to "hybrid" (open green circle) and the data stays on my hard drive.
Are Quickbooks files supported for use in Dropbox?
My company is looking for a platform where we can upload, store and use Quickbook files, (qbw, qbw.dsn, qbw.nd and qbw.tlg) does Dropbox support any QB file? I am using it already and I do see that I am able to upload it and it does sync and saves. My worry is if this will at any point change or if it will cause any…
My backup files haven't synced since 2021 and I can't access my user profile.
I'm unable to access my user profile on the computer where all my files were stored due to a system malfunction. I had Dropbox installed on this computer, but the license had expired. Dropbox created a folder called "My PC" within the Dropbox folder. I tried to back up my files and noticed that the "downloads," "desktop,"…
What does this yellow square mean
What does the yellow square mean? Can't find it anywhere What does it mean?
Logic Pro Projects files not showing up on Mac. Why?
I'm working in Logic Pro Projects with my partner, which we share with dropbox. We do this for years already, but lately, whenever my partner saves a project to DB, there are files that do not show up on my Macs. I can see the files in the web browser and the iPhone app, but they won't appear on 2 different Macs, also…
Files not syncing on desktop
Have used DB for many years and never had this problem. I created a folder on my desktop with various subfolders + shared with a team mate who then uploaded a series of documents to those folders, no problem. i can easily access them online but they are not syncing to my my desktop folders. nothing is in there. I am using…
How to resume upload when using the browser?
Peace to all! I was uploading an enormous folder and after a couple of days I accidentally closed the browser. Could anyone possibly help me to find a way to exclude the already uploaded files (thousands) from the remaining files (thousands) that still need to be uploaded all from that same folder (so as to upload only the…
Files disappeared from dropbox after moving them from mac to dropbox app in finder
Hi, I had to create space in my mac storage for a software install. I moved files into the dropbox app in my finder. Lost of files. After the other software update, dropbox app disappeared from finder. I looked on the desktop versions, my moved files weren't there. I contacted dropbox support, they suggested deleted files,…
Can’t find videos on my phone that were uploaded to Dropbox from my desktop
I’ve uploaded a couple of videos from OBS on my pc to dropbox but I can never find them on my dropbox app on my phone. It’s a but of a problem considering I have to edit on my phone
One desktop machine isn't syncing to Dropbox any more, why?
I have two desktops and a notebook connected to Dropbox. One desktop and and notebook connect consistently and is kept up to date on what ever is happening on the other. One desktop has connected in the past but is no longer doing so. Although I have it 'on' in startup, it doesn't start on startup. No Dropbox icon appears…
Had to reformat hard drive and reload new MacOS and data, now I have 2 Dropboxs on my hard drive
I am a Dropbox Plus user running a MacBook Pro, with Sonoma 14.5 Last Sunday, 06/09/24, I experienced problems with my MacBook. Working with Apple Support, they tried to reload a new copy of the OS, but it didn't resolve the issue. Since I had a recent Time Machine backup, their advice was to reformat my hard drive, reload…
Add option to hide sync status icon in the desktop app on Windows
Many times I share my screen in meeting and i don't want the participants to know that I'm syncing to Dropbox. So if you can add an option whether to hide or show 'sync status icon' in the desktop files so no one -but me- would know whether i'm syncing or not. Currently everyone in the meeting can know which files i'm…
Cannot create a new folder when using the browser.
This pesky bug still roams the dropbox community... When I start to create new folders, I get the same error daily "Cannot create new folder" 90% of the time I can create the first folder without issue. The second I go make my second, third or forth folder, I get the error over and over and over and over. I have to wait…
How can I get users to upload files to a specific Dropbox folder?
* I want users to be able to upload files to a specific Dropbox folder from my website. * Problem: I’m unsure about the best way to set up this integration and ensure it’s secure.
Keepass database file will not update properly.
I have used Keepass password database on dropbox for many years without issue. A few months ago it stopped syncing properly. If I make a change in Keepass, I see that dropbox thinks it updated all copies as the file date changes, however when opening up the file, I see my updates haven't changed. I have gone through all of…
How to upload very large files using the command-line client
I was searching for how best to upload very large files (particularly without having to store them on the Dropbox main folder). I found this answer, which indicates that there's no way to do it without storing in the Dropbox folder. However, I also subsequently found that was incorrect. It appears to be possible to use the…
"Files in this folder are being used by Windows Explorer, so they cannot be synchronized" error
There is 1 file that cannot be synchronized. The synchronization problem shows that "Files in this folder are being used by Windows Explorer, so they cannot be synchronized. Please close the file to resume syncing". I tried closing all folders, restarting my computer, and restarting Dropbox, still unable to sync
Dropbox pulling incomplete excel documents
Hello, One of my employees are having an issue with their laptop concerning excel and Dropbox. We use Dropbox for our field technicians to pull excel spreadsheets to complete a daily report. This spread sheet is a template that they add their data into, and then save to another folder within their Dropbox. They've…
I have embedded .mp files in an image, but they disappear after I upload the file to Dropbox.
I have a powerpoint file with images that have embedded music but when I upload to Dropbox they music is gone.
Do I need my files to be available offline to sync to the Dropbox website?
On my PC desktop, I am syncing my Camera Uploads folder in the Dropbox folder so I can sort out last year's pictures to a separate folder. I want it to then sync to the Dropbox site accordingly. It's easier for me to sort on my desktop. Do I need it to be set to sync so it's available offline to accomplish this? I started…
My desktop app isn't syncing properly and now my programs are missing
I got a new laptop for work in January. I thought my dropbox was syncing in the new laptop #2, but it wasn't - my dropbox was only synced through January. Today I tried a new sync/install of dropbox on laptop #2. Long story short everything that was on laptop #2 this morning (files AND all new programs installed since…
What is the phone number for Dropbox support?
I need to contact support asap but there is no phone number or email. How do I contact them directly? My subject has nothing to do with my issue. My issue is I need a phone number!
How can I access multiple Dropbox accounts on my computer?
Complicated scenario. I could use advice on getting my Dropbox accounts nicely aligned on my File Explorer again, after a disaster with the “Team” format. After having an issue with joining a Team, I need help getting access to and moving items between three different types of Dropbox accounts that I know have. To explain,…

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