-
Ending support for Win 8.1 Pro. I will not be upgrading the os. How do I sync once that happens?
I just noticed DB is ending support for Win 8.1 Pro. I will not be upgrading my OS. How will I continue to sync files to my DB account. I tried looking for this answer but am missing it. Thanks
-
I uploaded all my pictures and now they're public on Facebook
I am new and a little lost and needing help. I uploaded all my pictures and now they are public on facebook. I don’t want public. How do I fix it? Thanks for any advice and suggestions.
-
Ended up with two copies of my photos when I backed up iPhoto
I found that backup iPhoto to dropbox is a nightmare, iPhoto ended up with 2 copies of the same photos which double my storage space in my iPhone, it is so confusing that I stopped using dropbox years ago. Did I make any mistake? Anybody can help?
-
How to undo the damage caused after the update on our Dropbox team account?
For the 40,000 files I have/share - It appears it will take days to sort out - it best - for folders I shared with 400 sales people - nightmare. Transitioning to a different cloud provider would take less time. Can anyone provide a process that minimized the pain? How about when files that were saved - they do not SYNCH -…
-
Files not transferred from old Mac to new Mac
I was using free dropbox on old mac, bought new mac and upgraded to Plus on it but old Mac is not sharing or registering purchase of new plan. Please help me to access my files from old mac!
-
Error code: banned_member when trying to upload content.
Got this error - error code: banned_member Trying to upload some video files to share - now deleted them and left for 24hrs - still showing - error code: banned_member
-
Dropbox is pausing uploading files with error message "Make sure your internet connection is stable"
I am the admin for my organisation's Dropbox account and my colleague is currently unable to upload a file (a video file that is 263,132KB) which I believe is within the bounds of what we are able to upload and store on our account. The upload starts off fine but then pauses with an error message stating: "Uploads paused.…
-
Random .js files waiting to sync. How can I delete them?
How do I delete (mostly js files) stuck on waiting to sync? I took a screenshot of a web page, went to print it, then dropbox popped up trying to sync about 30 random websites/pages and some other files. Unable to right-click or delete and I am not the admin for this DB. How do I get rid of these items?
-
My app has been stuck at syncing, & the number of files doesn't decrease.
I updated to macOS 14.6 yesterday or the day before yesterday. I'm not sure if the problem is related or not, but Dropbox is stuck at "Syncing 17 files". The number "17" doesn't decrease for hours. I've already restarted the machine and restarted the Dropbox app after the machine is up. I've also confirmed that * The…
-
Problems with "sendtodropbox"
Hello For al long time I use “sendtodropbox” to send emails to my dropbox. The mails appear in the map “Apps” and the submap “attachments”. Since a few days the mails I send come back as “undelivered mail returned to sender”. Now I activated the “email to dropbox” in my account where I got a new email address. Normally the…
-
All of my devices show 0 bytes for my Scrivener files, except my MacBook Pro.
I use dropbox on ipad and 2 Mac's essentially for the app Scrivener. I saw last week that all my scrivener projects'size (it is packages = folders) was 0 byte. on my macbook they still had the correct size (a chance as since I trust dropbox I don't make backups of my dropbox folder, I know it's terrible) but the sync is…
-
How to sync my files on an external drive?
Hello, I would like to store my photos and music on an external drive and then synchronise this drive via Dropbox (macbook, imac, ipad etc.). Is this possible or can I just make a backup? How do I set up selective synchronisation so that the data is on the external drive but not on the Mac? I would really appreciate a…
-
Why is Dropbox deleting local files after moving to a new computer?
Hello wise Dropbox warriors, So I recently purchased a Macbook Air to serve as a backup/travel laptop. My main machine is an MBP 16. I booted up the MBA using a Time Machine backup so that it effectively became an identical copy of my MBP. The Dropbox folder, with its 200GB or so of files, was likewise copied over. There…
-
Mac OS Sonoma: how to rename the root folder?
By switching to my new Mac, somehow the name of my root folder has changed from "Dropbox (personal)" to simply "Dropbox". but this is a disaster cause all my links are now busted. Is there any way to change the name of my root folder back to "Dropbox (personal)" ?
-
Syncing icons are gone from Finder on Mac OS Sonoma 14.5
I just got a new mac and the Finder icons that show if a file is available offline or not are all gone … any idea how to fix this? I used to be able to see an icon on the right side of every folder/file name, and now … nothing. Using Mac OS Sonoma 14.5.
-
Shared link keeps changing when clicking and dragging a replacement file into Dropbox desktop
In the past, when you clicked and dragged an item from your computer into your dropbox, it would keep the original shareable link. Seems that now when you do this it creates a new link. How do I stop this? Evertime I click/drag a file I have to send everyone who needs that access the new link.
-
Is it possible to keep my desktop folder files available in Dropbox (not as a Backup but as synced)?
Before the most recent major update (like a year ago, I'm not sure), I had the location of my Dropbox folder as the desktop folder of my computer. That made it so I could use the desktop to have clear visual representation of the files I was actively working on. After the update, something went wrong, and I was having…
-
Can someone else upload to my Dropbox account?
A friend has been trying to share some photos with me using Google drive, but I can't see them. could he upload them to my dropbox?? I hope so!
-
How do I sync my Mac and iPhone?
Hi! I am trying to empty my Mac computer and I want to transfer all my files and pictures through Dropbox. When I look at my Dropbox files in my iPhone they are not synchronized with what my Dropbox in my Mac shows. I am afraid to lose all my files existing on my Mac. How do I synchronize my Dropbox on my Mac with my…
-
I can't upload videos or photos to my iOS mobile app; it says "check network settings and try again"
i just upgraded my Dropbox to the paid version, and cannot upload any files or videos on the Dropbox app on iPhone. It keeps saying "Couldn't upload. Check your network settings and try again." I've restarted my phone, logged out and logged back into the app, I've cleared the Dropbox cache, killed the app and restarted the…
-
Dropbox application stuck on "Indexing..." on Mac Ventura 13.6
My dropbox has been indexing for close to 2 weeks. ventura 13.6.7 I've tried: logging in/out reinstalling dropbox app Contacted help and they suggested I do selective sync. That didn't help. I have been working non-stop so there are many files currently on my desktop that have not synced so I am hesitant to delete and…
-
Dropbox desktop app indefinitely syncing and giving an error that permissions can't be fixed
The dropbox app keeps syncing files, but the internet bandwidth is not used. It is stuck at "updating files". I already went to fix permissions, and it gives an error, saying the permissions cannot be fixed. I should contact support. I gave permissions to the app, unlocked etc. It is just constantly syncing nothing. Please…
-
How to make more folders available offline on my new computer?
Hi there, I've had to set up a new laptop after a power failure in my old one. So I relied on my Dropbox account to set up my folders that sit under the Dropbox folder. It asked me which folders I wanted to set up on my laptop, and I only highlighted a selection, thinking I could bring in others later. Now I can only see…
-
Green checkmark with white background explanation
I have seen the official meaning: "A circle with a green border and a green checkmark means that a file was opened (directly or with a third-party application) and synced," but what does that mean in contrast to: "A solid green circle with a white checkmark means your file is synced and available offline"? If I want a set…
-
Please waive the 25GB file limit on web uploads for file requests.
I love that feature where I can send a web url to my clients (its the "file request" feature) and they can drop files into there without having to know how to use dropbox desktop app. but its always so difficult to explain to clients that if they upload files through the web, that theres a 25gb file size limit. Can you…
-
A specific shared folder doesn't sync locally to my desktop app. Could it be because of its name?
Hi, I have a question regarding malfunctioning sync to my computer. I use the Dropbox with synchronized folders on my PC, but lately I have had some trouble with this. I have been invited to access several different shared Dropbox folders without any problem. However a few months ago I was invited to a shared folder, and I…
-
How can I view all Dropbox files on the desktop app and have them not take up space?
New to Dropbox just downloaded the app, when installing it asked me to choose which Files I wanted to Sync to my pc. I don't have a lot of storage left on my PC so I selected none. I want to view all my dropbox files from the folder on my desktop. the same as I do with my ONEdrive or Google Drive these two don't take and…
-
How does the online-only feature work, and how does Dropbox handle photos on my iPhone?
I don’t know anyone to help me with DB - I have dabbled on-off for 15 years but get frustrated and delete the program - Now I’ve decided that DB can do what I want but I need to learn snd understand the DB basics - This month I started again with the “DB Essentials 3TB” package - Two things I need to know if someone is…
-
Push/Sync button
There needs to be a way to automatically sync folders from computers and phone app to update the Dropbox cloud. Files do not automatically update on the cloud when working on computer. To many times I’m stuck waiting for Dropbox to catch up to the folders I’ve made on other devices. There should be a button to…
-
Sync and bandwidth issue ongoing for 6 weeks
Hello, I have followed all the same steps i've been advised by dropbox help to do over the last 4-6 weeks of syncing issues and my sync is still frozen. I have increased the bandwidth limit - check firewall settings - restarted dropbox - uninstalled and reinstalled - restarted computer - tried a vpn both on and off - my…