Sync

How to copy content from my phone to my computer?
I used to be able to copy photos on my phone, which went to Dropbox, to my computer. I can't seem to be able to do this any longer. Can anyone please tell me if, and how to do this please?
Dropbox upload contextual menu on Android
Hi everyone, I'm on a oneplus 10 pro. Os and Dropbox app are up to date. Problem : when I want to upload a file from another app (gallery, audio recorder, ...), I have a new contextual menu, where I cannot choose precisely the folder where I want to upload. It did change like one / two weeks ago. Previously I had the right…
How can I make my existing files online-only?
I'm having some trouble making "Online Only" to work on already existing files. It seems that this feature only works for new files, as stated in the Dropbox help page: "All future files and folders added directly in the root directory of your Dropbox will be online only. New files added in the root directory won’t take up…
How can I achieve automatic sync between remote computers?
Automatic sync between remote computers seemed simple some time ago but the remote system has been replaced and Dropbox was installed. There is a remote telescope computer set up at a California observatory that I run from my home in Virginia. I have an active DB account and DB is installed on both systems. At one time in…
Videos not uploading correctly from video editor to Dropbox on Android
Hi everyone, I'm having an issue with uploading videos from my video editing app to my Dropbox account. I could really use some help figuring out what's going wrong. Basically, after I finish editing a video project, I try to export/share the final video file to my Dropbox folder. However, the upload to Dropbox always…
Mac seems to think HD is full of Dropbox files?
I'm using a Mac and have about 100Gb of DropBox folders, many are local on my HD as well (I have DropBox Plus 2Tb plan). I went through and changed all files to online only (grey icon) and now my DropBox folder says I have maybe 1GB...but in the finder when I look at overall space on the computer it's still showing HD is…
"Couldn't Save Content Please check your internet connection and refresh the page" error on my iPad.
Every time I try and save a file on my iPad to Dropbox I receive the error message "Couldn't Save Content Please check your internet connection and refresh the page." My internet connection is fine! HELP
Difficulty syncing large files across devices
Hi everyone, I'm new to Dropbox and recently started using it to store and sync my files across multiple devices. I've been encountering an issue with syncing large files (over 2GB). When I upload a large file from my desktop, it doesn't seem to sync properly with my other devices, such as my laptop and smartphone. The…
Video .mov Files transfer as Jpegs
I just transferred 18 videos in the .mov format using my Mac desktop (up to date, running Catalina). They each took 5 minutes or so to transfer, as would be expected. However, when they transferred, and I checked them, they'd all been converted to jpegs, which is a nice thought, but not what I wanted or expected.…
Some folders aren't syncing locally, but they show up on my Dropbox account online.
I have folders shared with me that are available online, are checked in selective syncing, but do not appear on my hard drive. They are subfolders of a shared folder owned by others if that matters. Other subfolders are showing correctly. I have reinstalled the Dropbox app and checked and unchecked the folder in selective…
Can I sync folders that are located on a different SSD drive to Dropbox?
This has been discussed in several threads, but it seems I can't find a solution. My main Dropbox Folder is in one hard drive in my computer (mac OS). I need to sync some other folders that, for speed reasons, are on another drive (fast SSD). I do not have room enough to have all the dropbox folder on my fast drive. We…
I'd like to sync certain folders in my Dropbox to a different drive
I know this is a frequent request, and I'm sure it will be until it's been provided! My team relies on DB a lot and we store a great deal of large files on it. At the moment I need to sync about 320GB of data, in 2GB chunks, which is a normal amount for my work. I don't have that much free storage on my system drive, and…
How can I keep my files and folders online-only?
I want all Dropbox files and folders to stay online and not on my MacBook which is full. In 'Manage hard drive space' I have ticked them as online only but they later reappear on my MacBook as offline, crashing apps and closing down the MacBook. How do I ensure they stay online only?
Macbook Pro sync errors only on WiFi - it works when connected to a different computer's WiFi
Running v202.4.5551 on 2 Macbook pros and 2 iMacs; longtime user with no problems until now. One of the Macbook pros is new (an M1) and is unable to complete sync after desktop app installation. It will start OK but then stall after 5-10 Gb. This is selective sync for about 200 Gb of files that I want to maintain (and…
How do I know all my files pictures got transferred from my phone to the Dropbox?
I just want to make sure my stuff gets transferred so it doesn't get deleted.
Missing files and file contents after restoring my Dropbox to a new computer
I recently upgraded my iMac's to a new SSD because the old one was running with read/write errors frequently. After waiting for hours for the Time Machine to pour back my backed up data, I discovered that 4 month's of data (files and some contents in Excel files) gone missing! As if Dropbox has rolled back the contents of…
People, Places and Memories function for Camera Uploads
I’m using Dropbox to backup my Camera roll (iPhone), which works really well. It’s a great way to know that everything is backed up properly. However, what I’m missing is the People, Places and Memories functions available in iOS. I’m therefore evaluating switching to iCloud to have these functions available also for…
Disable syncing status column on Windows Explorer
I have tried to disable Status column in Windows Explorer, however, it keeps coming back. Can you tell me how to permanently stop showing this column?
Can't start Dropbox because of permission error
Hi! I have two profiles on my Mac: one for my personal use, and one for my professional use. The profile for personal use has admin rights, the profile for professional use does not (but I could set it so it did). It's the profiles you see and can log into when you turn the Mac on. I have installed the Dropbox app with…
Is it possible to sync one special directory only once per 24 hours?
I want to sync one special directory only during the night hours, all the other directories have to be sync constantly, how to do that?
Files did not sync because of clock error
Help! I traveled for work for 2 months and came back home. My computer at home had the clock time from before I left. So I synchronized the clock to internet time. New work is now syncing. However, Dropbox did not sync any of the work I did for 2 months (which is in Dropbox on the cloud) to my computer at home. I think…
How do I stop Dropbox from accessing and syncing my SD card on Windows?
Hi All, I have a trail camera that takes hundreds of photos at a time and I do not want Dropbox to sync them because then I just have to go into Dropbox and delete them. The photos are on a standard SDcard which I view from my installed reader. I am running Windows 10 Home 64 bit. Is there any way to set up my app so that…
"Couldn't Save Content Please check your internet connection and refresh the page." Safari iOS
I download a lot of PDFs. I use iOS Safari. Half the time, I have no issue saving to Dropbox, but the other half of the time, I get the following error: "Couldn't Save Content Please check your internet connection and refresh the page." My workaround has been to use Save to Files where I have Dropbox linked, but this is,…
Upload speed is super slow on Mac both on the app, and website.
Dropbox upload speeds are impossibly slow as of today (max of about 10kbps on a fiber connection that is reading currently registering 914mbps upload). A 2mb .mp3 file has been uploading for over 15 minutes and is showing no signs of ever completing. This is on a Mac Studio M1 Ultra running Sonoma 14.5 and Dropbox…
Can I access "My Documents" on a different computer?
I think my Windows 10 profile has gotten corrupted. On the login screen, there is no password box, just a link to Sign In and when I click that, eventually a dark gray box pops up with no text or anything in it. Eventually it closes and goes back to the login screen. In order to save room on the hard drive, I had the My…
Dropbox stops syncing between laptop and iPhone.
My Dropbox will recurrently stop syncing between my laptop and my iphone. I have read the instructions about syncing but cannot seem to locate the exact spot that asks the questions about are all files up to date, which I think will lead me to being able to sync. And I would like to set to automatically sync each time I…
After the 6/25/24 update, my Dropbox files aren't syncing and Adobe Acrobat keeps crashing.
AFter update 6/25/24, dropbox stopped syncing and I get gray X on my files rather than the usual sync icons. Also does not communicate with Adobe Acrobat as dropbox options do not appear when right clicking to share a file with Dropbox link and the other several options that typically appear. I reverted back to the prior…
Photo, map location missing
Uploaded photos from my Android mobile dont have the map location in photo info
Sharing files created on Android phone
I've used Dropbox for years now. Love it on PC and between PC's. Access to those PC files from my phone has been so useful too. This week for the first time I wanted to add a Dropbox folder where I can save files that I've made on my phone - (1) to have them backed up in the cloud and (2) to access them easily by PC too.…

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