Sync

How to fix permissions on a file in order to have it sync on Mac OS?
I'm currently seeing this If I click on Fix, it shows me this Then when I go to folder, it's unclear how to fix, going to Share as suggested I just get this I think I may have clicked "no" by mistake when the system asked to share originally, how do I fix this sharing decision?
Dropbox modified filter for folders doesn't show modified date.
When I view my files and folders in my Dropbox account online, the "Modified" sort column will not show dates for any folders in my account. The column only shows two hypens for each folder instead of a date. The "Modified" column will show dates for FILES, but not for any folders. (I actually have 2 Dropbox accounts, and…
A Pages file will not upload back to Dropbox
I have a pages file in Dropbox that I downloaded in order to edit. I saved that file and am trying to upload it back to Dropbox and I get a "failed upload" error every time.
Please stop renaming our files automatically
It's 2024 - almost August. I have been a Dropbox User for a long time. I upgraded a few years ago and was happy to be able to just transfer over my files each week to keep my laptop somewhat clean. However, as the cost of life has almost quadrupled in the last few years, I decided I'd downgrade to the 2TB plan since I'd…
How to send a pdf from Mac files to Dropbox?
Hi all! I have an iPad and an iPhone and I can send a file/pdf to dropbox from them by hitting the share icon (the rectangle with the arrow pointing up). It's not working that way on my MacBook Pro. it did on my old one. Anyone know which settings to look at? It does show a Dropbox Transfer in the drop down when trying to…
Can't find the Sync tab in preferences
This is the directions I found to make files online only. "How to make files online-only by default To make all files that you add to the Dropbox folder on your computer online-only by default: * Click the Dropbox icon in your notification center (Windows) or menu bar (Mac). * Click your avatar (profile picture or…
The problem of large-scale synchronization
I am selecting a folder, but all other data is being synchronized to the hard disk as well. For some reason, the synchronization files have reached 250,000, which is filling up the hard disk and causing the computer to slow down. Everything is set to "Online Only" for synchronization.
I am trying to upload an older video and it says the link doesn't work anymore. Can you help?
I am trying to upload an older video and it says the link doesn't work anymore. Can you help?
Files not showing in the desktop app on Windows. What can I do?
This is a new issue. Some files now, are not showing in my desktop app that had previously been available (via the app). Note, please, that I have selected which files I want to live on my PC via the preferences and selective synch feature, I have uninstalled and reinstalled the app to my PC but no avail. This is not…
How can I identify long file paths in the Dropbox folder in Windows?
New to DropBox admin here and looking for a little help... I'm trying to identify file paths that might be too long for Windows explorer to handle (my team have gone nuts with the sub-folders!). So far, I've exported the file storage report from the admin console, then used a formula to calculate the characters of each…
Desktop App - Selective Sync not showing all folders
We have a lot of files on our company Dropbox account. So much that we absolutely can't have our entire library indexed let alone synced. For this reason, the 'Selective Sync' tool in the desktop app is our primary means to add new project folders, and remove old ones from our local systems. To be clear, we do not avoid…
Switching from One Drive to Dropbox
Hello everyone, Onedrive is slowly but surely driving me crazy. The main problem I'm having with it is that you can't exclude folders from the root folder for documents. As many of you know, excluding a folder in the Onedrive language means that I don't want that folder on my computer. Who came up with something like that?…
Ending support for Win 8.1 Pro. I will not be upgrading the os. How do I sync once that happens?
I just noticed DB is ending support for Win 8.1 Pro. I will not be upgrading my OS. How will I continue to sync files to my DB account. I tried looking for this answer but am missing it. Thanks
Is there a way to remove the Dropbox options from the context menu?
Hi, recently Dropbox has started cramming my Explorer context menu with all of these options I mostly don't plan to use: Come on. Do you think it's ok to just dump all your stuff in there? If every app on my PC would do the same, would I have to manage dozens of entries on that menu? This is terrible UI design, it's bloat,…
I uploaded all my pictures and now they're public on Facebook
I am new and a little lost and needing help. I uploaded all my pictures and now they are public on facebook. I don’t want public. How do I fix it? Thanks for any advice and suggestions.
Ended up with two copies of my photos when I backed up iPhoto
I found that backup iPhoto to dropbox is a nightmare, iPhoto ended up with 2 copies of the same photos which double my storage space in my iPhone, it is so confusing that I stopped using dropbox years ago. Did I make any mistake? Anybody can help?
How to undo the damage caused after the update on our Dropbox team account?
For the 40,000 files I have/share - It appears it will take days to sort out - it best - for folders I shared with 400 sales people - nightmare. Transitioning to a different cloud provider would take less time. Can anyone provide a process that minimized the pain? How about when files that were saved - they do not SYNCH -…
Files not transferred from old Mac to new Mac
I was using free dropbox on old mac, bought new mac and upgraded to Plus on it but old Mac is not sharing or registering purchase of new plan. Please help me to access my files from old mac!
Error code: banned_member when trying to upload content.
Got this error - error code: banned_member Trying to upload some video files to share - now deleted them and left for 24hrs - still showing - error code: banned_member
Dropbox is pausing uploading files with error message "Make sure your internet connection is stable"
I am the admin for my organisation's Dropbox account and my colleague is currently unable to upload a file (a video file that is 263,132KB) which I believe is within the bounds of what we are able to upload and store on our account. The upload starts off fine but then pauses with an error message stating: "Uploads paused.…
Random .js files waiting to sync. How can I delete them?
How do I delete (mostly js files) stuck on waiting to sync? I took a screenshot of a web page, went to print it, then dropbox popped up trying to sync about 30 random websites/pages and some other files. Unable to right-click or delete and I am not the admin for this DB. How do I get rid of these items?
My app has been stuck at syncing, & the number of files doesn't decrease.
I updated to macOS 14.6 yesterday or the day before yesterday. I'm not sure if the problem is related or not, but Dropbox is stuck at "Syncing 17 files". The number "17" doesn't decrease for hours. I've already restarted the machine and restarted the Dropbox app after the machine is up. I've also confirmed that * The…
Problems with "sendtodropbox"
Hello For al long time I use “sendtodropbox” to send emails to my dropbox. The mails appear in the map “Apps” and the submap “attachments”. Since a few days the mails I send come back as “undelivered mail returned to sender”. Now I activated the “email to dropbox” in my account where I got a new email address. Normally the…
All of my devices show 0 bytes for my Scrivener files, except my MacBook Pro.
I use dropbox on ipad and 2 Mac's essentially for the app Scrivener. I saw last week that all my scrivener projects'size (it is packages = folders) was 0 byte. on my macbook they still had the correct size (a chance as since I trust dropbox I don't make backups of my dropbox folder, I know it's terrible) but the sync is…
How to sync my files on an external drive?
Hello, I would like to store my photos and music on an external drive and then synchronise this drive via Dropbox (macbook, imac, ipad etc.). Is this possible or can I just make a backup? How do I set up selective synchronisation so that the data is on the external drive but not on the Mac? I would really appreciate a…
Why is Dropbox deleting local files after moving to a new computer?
Hello wise Dropbox warriors, So I recently purchased a Macbook Air to serve as a backup/travel laptop. My main machine is an MBP 16. I booted up the MBA using a Time Machine backup so that it effectively became an identical copy of my MBP. The Dropbox folder, with its 200GB or so of files, was likewise copied over. There…
Mac OS Sonoma: how to rename the root folder?
By switching to my new Mac, somehow the name of my root folder has changed from "Dropbox (personal)" to simply "Dropbox". but this is a disaster cause all my links are now busted. Is there any way to change the name of my root folder back to "Dropbox (personal)" ?
Syncing icons are gone from Finder on Mac OS Sonoma 14.5
I just got a new mac and the Finder icons that show if a file is available offline or not are all gone … any idea how to fix this? I used to be able to see an icon on the right side of every folder/file name, and now … nothing. Using Mac OS Sonoma 14.5.
Shared link keeps changing when clicking and dragging a replacement file into Dropbox desktop
In the past, when you clicked and dragged an item from your computer into your dropbox, it would keep the original shareable link. Seems that now when you do this it creates a new link. How do I stop this? Evertime I click/drag a file I have to send everyone who needs that access the new link.
Is it possible to keep my desktop folder files available in Dropbox (not as a Backup but as synced)?
Before the most recent major update (like a year ago, I'm not sure), I had the location of my Dropbox folder as the desktop folder of my computer. That made it so I could use the desktop to have clear visual representation of the files I was actively working on. After the update, something went wrong, and I was having…

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