Sync

Logic Pro download corrupted files
Hi there, Using dropbox to sync my Logic Pro projects in real-time. Uploaded multiple to 'online-only' and then used smart sync to shift them to 'local' as I needed to work on some old files but I'm getting the same error message every time which implies that part of the file integrity is wrong and the projects simply…
InDesign will freeze if we try to open files that are online-only
Please note that we have a Dropbox shared among multiple employees. Since yesterday, we've encountered the following issue: Whenever we try to open any files, such as InDesign or Photoshop files, through Dropbox that have a cloud status, the application freezes. To work around this, we need to right-click on the file in…
Dropbox isn't syncing automatically on Windows 11
I've seen a lot of discussion about Windows 11 and Dropbox, but I feel that my situation is a bit more unique in that I'm NOT running in S Mode. I've also uninstalled and reinstalled Dropbox several times on this machine, AND I can't go back to Windows 10 as this is a new machine. I have the Dropbox icon in my start menu…
I can't upload files to the Dropbox site any more, why?
I used to be able to upload files to my Dropbox account by clicking Upload, clicking the file I want uploaded and then click the Open box. Now when I do all that, the open box is faded and won't let me click the button. This is on Google Chrome. I also tried it on Microsoft Edge and the same thing happened, but it does…
I use selective sync but my folder keeps showing up on Windows.
Hi, I accidentally sync a folder that makes my dropbox full. Now I need to unsync it following these steps: * Open your Dropbox desktop app preferences. * Click the Sync tab. * Under Selective Sync, click Selective Sync… (as I use Windows). * Check the folders you'd like saved on your hard drive. Uncheck the folders you'd…
I can't upload files or folders when using Safari 13.1.2.
Safari 13.1.2 cant upload files or folders
Dropbox desktop app disconnects randomly during file upload
Dropbox desktop app disconnects randomly. I have a work team, and we are all having this problem when we want to upload files, Dropbox disconnects and the upload or download is interrupted. The only way to fix it is to close and reopen the app. But it disconnects again after a while.
Just installed the Mac upgrade from 2022 and now ALL my files are uploading.
I really regret having done this "upgrade," as all my files are in limbo. It is a terrifying feeling. Can anyone please tell me if this is normal and will end soon? Thank you!
Dropbox app on Windows gets stuck syncing every time I'm opening online-only files.
Have been using DropBox app (selective sync) for over a year with zero problems, however recently syncing has become a big issue. Issues: * When attempting to view online-only files, DropBox struggles immensely and gets stuck in a syncing loop. Files won't open unless I quit DropBox to sever the never-ending sync loop.…
Unable to check boxes in the Selective Sync settings to choose folders to sync
Hi there, Selective Sync has something going on with it. It won't let us select additional folders in the list available. It shows all the folders we have, but you cannot select them, the little tickmark in the checkbox won't tick. We are MS Windows 10 and 11 users. We have dropbox business subscriptions for 50 employees.…
Files in Dropbox on the computer are copied and not just moved
As of a month ago or sooner, when dragging files out of one dropbox folder to my desktop, the file is copied and not simply "moved". Is this a setting that changed with an update. I would prefer it to just move out of dropbox and it deletes from Dropbox. Now If I move it to my desktop, it creates a copy then I have to…
Dropbox syncing issues between Windows and Mac due to incompatible characters
We have shared document libraries with multiple users with both Windows and Mac and recently we have encountered an issue where some data is not syncing to devices. It appears Dropbox allows the addition of special / reserved characters in file and folder names and these files and folders are therefore simply ignored and…
Camera uploads not working?
My objective is to have the videos placed in a single folder in iPhotos automatically upload to Dropbox automatically. Can this be achieved? I turn on Camera Uploads in settings, but it appears not to be working, as it's telling me my Camera Roll on my iPhone is empty when it has 1000's of photos (please see screenshot…
Some folders aren't syncing to Mac device, but they are syncing to Windows and Linux
Hi Everyone, I'm on M3 Mac, with the most recent Dropbox app. I noticed that specific shared folders will never show locally, in the file system, despite being marked for syncing. Tried both versions of Dropbox app, with and without the new File API. Reinstalled, redownloaded, redid everything I could think of - the result…
Files not syncing from my Surface
I saved my most recent version of a manuscript on Monday, May 5th before going out of town. It is now May 8th, and the files are not showing up in my Dropbox account. The most recent version I'm seeing is May 2nd, and I know I've saved later versions. I save the originals to Dropbox via my PC; I'm trying to get them from…
Syncing issue: Files I upload on desktop won't show up on the website
Dropbox does not sync. I upload data onto DropBox on my PC, but it does not upload to the website, so is not available from other devices. Please can someone help?
Excel file not syncing on my laptop
I have one excel file in my dropbox folder on my laptop that does not have the sync circle on it and it is not syncing with dropbox. When I hover over the dropbox icon it shows that it is uploading it, but it never does. All of my other files and folders are syncing fine, just this one excel file.
Move Selective Sync settings to new computer
Hi I have a new PC and would like the same Selective Sync settings on the new one as on the old one. How do I achieve this? Thanks, Martin
How to move synced files to a hard drive, and also keep their modification dates?
I have 7TB of files on an external hard drive that is sync'd to Dropbox. This drive is getting old (6years) and starting to make noise. So I bought a 8TB SSD drive and attempted to move the files over but I'm having a lot of issues. After copying all the data over I didn't realize that although the individual file…
Bring back the green 'synced' checkmark in the system tray.
In my Windows system tray (next to the clock), Dropbox used to show that it was fully synced by showing a green check-mark over the Dropbox icon. This was really helpfull. If Dropbox was offline, it would show no overlay icon. Recently (and according to Dropbox itsself) this has changed, the Dropbox icon now shows no…
Is there a way to completely reset the system and start with empty storage?
I deleted a vast number of files and folders from my dropbox account and then had a problem where the PC sync process has been running for weeks. I have cleared both the PC and online dropbox stores almost completely yet still the sync process is running continuously. Is there a way to completely reset the system and start…
Context menu disappeared from Dropbox app on Win11 build 194.4.6267
Hi all, it's a bit of time that I no longer see Dropbox options in the context menu on Win 11 (right mouse click). Due to this problem I can't select what files or folders I want to have available online or offline . I can't find an answer or a solution, but I need to free some space on the local drive. If anyone can help…
The Dropbox sync status icons look different on my Windows computer
Kindly note that the drop box icon status look wrong , for example if i save the folder to view offline the status not became dark green , the status disappear, if i want to to save online a brown box appears . Kindly note that i change the ShellIconOverlayIdentifiers and make drop box to appears first by add space then f5…
I see an error on the desktop app that some files can't be synced due to being used by another app
Hello not sure if it's the latest update causing this, but I have troubles where dropbox wont sync some files saying they are used by another application which is not, and this on all my computers. When I pause sync and restart it sync instant without any problem.
File size turns smaller when uploading them to Dropbox.
Hi, I have a problem when uploading video’s to Dropbox. I have 4K video recording on an iPhone 14 with an average file size of 8gb. But when I upload the file unto Dropbox, it is shrunken to 1 gb. Please help.
Slow-downs with the context menu and thumbnails and icons not updating
I'm constantly getting slow-downs with the context menu. And thumbnails and icons not updating. Also I have continuous files that get stuck while syncing, and I have to close and re-open dropbox. Is there a need to release versions every two days that are buggy? Can you please add an option to avoid auto-updating? Some of…
A folder shows a green checkmark that's not the same as the ones on my other folders
I dragged a folder into my DROPBOX folders. This one shows up with a blue checkmark but is not solid. Is it backed up? I do not see any options that are helping me. See the image below
Can I have people without accounts upload to mine?
I have a design business and would like to have my clients upload their images to a folder in my account. Is there a way to do this without having them sign up for an account? If I was reading it correctly, I should be able if I shared a link with them, but I think it is still asking them to sign up or in. I have a Dropbox…
Drag & drop photos from another web-page stopped working.
I've been using dropbox on web browser (tried chrome, safari, opera and brave) on my mac MacOS Ventura 13.6.7. I have tons of photos (mostly png and jpg) posted on my blogs (blogger, tumblr and wordpress) and used to drag the photos directly from the blog to dropbox. However since a few days ago, dropbox started showing…

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