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I want to set my folders as online-only/available offline, but I don't see them on the desktop app.
Hey there, using selective sync, I was used to see offline files marked with a green check mark icon and all online only files and folders with a grey cloud icon. However, now I do not see my online only files and folders anymore in my W11 file explorer. In consequence, I cannot search for these files offline or save a…
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Dropbox icon constantly reports "Indexing 4 files..."
I deleted all files in my personal Dropbox account, then moved a couple gigs of files into it from my work Dropbox account. It took a little while to move the files but has been completed for a couple days but I have a persistent working icon showing and it says "Indexing 4 files...". How do I determine which files it is…
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Changes to files or folders being synced to locally recently
Was there a change to how the files were being synced from the cloud recently? Files that were in the cloud stayed sync off the machine locally but now are trying to sync on the machine and taking up hard drive space unlike before. Nothing was changed and seems it just started last week. Unsure if there was an update as it…
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Unable to move Dropbox folder to external drive on Mac
Good evening, I have tried many solutions suggested by this forum to get the result of having a copy of the files present on the cloud also on an external mac disk but without success (permissions, formatting the APFS drive encrypted and not, mac os extended). The disk where the operating system resides is 250GB and is not…
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How can I see what files the client thinks it needs to sync?
The client says >250k files, 157GB The total size of the folders marked to sync is <25GB It it really so difficult to give us more details on which files are currently being synchronised and which ones are in the queue? Literally all the others I know of do! Mega.NZ, StackStorage, OwnCloud...
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Dropbox abysmally slow - can't reinstall, can't sync, etc.
Hi all, I've recently built a new Windows 11 Pro PC with reasonably high-end specs (AMD 9800X3d CPU, 64GB RAM, 5080 GPU, etc.), and I'm trying to get it all set up the way I like. Everything is working great except Dropbox, which for some reason is so unbearably slow that it's effectively unusable. I'm on a 10Gbps internet…
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I click the Dropbox icon and it opens the Dropbox folder - how can I access the actual preferences?
I have the same problem as the original question. When I open Dropbox it just goes to the explorer window. There is no other App I can see. So how to I change the settings? In my case I want some online files to be available on my laptop. When I first installed and opened Dropbox I got the choice of what folders/ files I…
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Selective sync issues after migrating to a new Mac Mini M4 from an M1
I upgraded to a Mac Mini M4 from a Mac Mini M1, there are many Dropbox Selective Sync issues after migration. I think I understand how to clear them up, but how can I get folders that are already in my Dropbox account in cloud to appear in Finder in Available Off Line mode? For example in Finder I have a folder xxx…
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Dropbox syncing icons are gone. I can't make content available offline, or online only.
Good day everyone I was recently cleaning my storage space (i have a MAC running sequioa 15.0) and i accidentally clicked on make available offline on a large folder i Had, since I have no space my dropbox wwas unable to sync the files to my computer, now the tick marks are completley gone and I cant make anything online…
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The Dropbox right-click options are gone from my Mac's Finder.
My files are all in the cloud. This restricts things I can do on my Mac; I can't preview or upload to the web, for example (which I want to do often). I thought one used to be able to right click in the Finder and make a particular folder available offline. But that's missing on my Mac. Right clicking in a Dropbox folder…
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I can see my folder online but not in File Explorer. App doesn't sync?
Hi, All of my folders have synced to my PC except one. I am able to see in online and access it but it is not available via the app or on explorer despite being shared with me. Thanks, James
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New computer not making files local
I have a Dropbox that I've maintained for nearly 14 years over various devices, and on my latest computer I've found that the files aren't syncing to offline mode automatically. I changed the setting that allows new files to be saved offline and not just to the cloud, but I can't seem to figure out to how to make sure that…
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How can I move my Dropbox folder to another drive?
Hi What are the steps to move my Dropbox Folder to D Drive, as C Drive is filling up! It doesnt work, I get his message. Windows 11 Pro. Any ideas please?
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Files automatically switching to "online-only" on Mac
Two years later and I'm still having this issue. I can't reliably work with Dropbox files, especially if I find myself somewhere without wifi.
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Override 'online only' setting for selected files
It would be great if pre-selected files within a folder could remain available offline, even when the parent folder is set to online-only.
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Spring Clean your Desktop with Dropbox 🌸
🌸 Spring isn’t just for cleaning your home, it’s the perfect excuse to give your digital space a fresh start too 💻✨. If your desktop looks like a chaotic mess of random files and folders 📂, it may be slowing you down (and let’s be honest, stressing you out 😵💫). But don’t worry, with Dropbox, tidying up your digital…
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Files that I update on my Mac don't sync online.
In the last couple of weeks, local files that I work on are not syncing online. If they do, it is extremely slow. My internet is fine. I am on a Mac as well. I work synchronously with others on these files, so it's a bit concerning that they may not be working on my most recent versions. I have been using dropbox for over…
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Viewing "Online only" file in Adobe Bridge
Spoiler When I view "Online only" files in Adobe Bridge, thay automatically become "Local" files, even if I don't open them. That's very annoying. Is there a way to prevent that? Thanks 🙂
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Issues with uploading and syncing large HD videos to Dropbox
Hey everyone, I've been running into some frustrating issues when trying to upload large HD videos to Dropbox, and I was hoping to get some insight or possible solutions. Here's what's happening: * Extremely Slow Uploads – Even with a stable, high-speed internet connection, large files (a few GBs) take way longer than…
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How to disable annoying "Upload Complete" pop-up
I have multiple Dropbox accounts for several different clients, and as such, I must use the Dropbox website for uploading and downloading files I share for one of my clients. When I want to add my files to a Dropbox folder via the website, I always get a pop-up box with a confirmation that my upload has completed. This…
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Syncing problems on Mac OS
I have been having problems with syncing the last few days. I have Sequioa
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I update files on both my computers, but they're not syncing with each other.
Hi all, I have devices linked to my own dropbox account -- one is my work desktop and the other is my laptop. I had no problem reading all the files on both computers until this year. Now, suddenly, whatever I do on one computer doesnt sync to the other, and vice versa.
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Some files/folders don't sync from the web to my Windows desktop app.
Dear all, I need some help to get my files to synced on my laptop. I'm using Windows 11, and the icon in the task bar informs me that all my files are up to date (properly synced). The windows explorer says that some (not all) dropbox folders haven't synced yet. Everything looks fine on the website. Some files and folders…
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Is there an automatic date change to current date when uploading?
Why this automatic change of date to current date when upload files to Dropbox -- no other cloud type storage system does this date change? I use both Safari & Windows (depending which laptop I use at time) to do these file uploads. Its a pain in butt that it changes date so I have to upload then go in and modify to date I…
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File date changing
Hi I have seen a number of posts about DropBox changing file dates to "date modified" which appears to be the date the file was uploaded to DropBox. This is weird because if you are just uploading and downloading files from one computer to another you want the original date to be retained. The date of the uploading is…
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Can I select all files uploaded on a particular date?
As part of an attempt to move a Photoshop Elements catalogue, I moved thousands of photos out of Dropbox for safekeeping, offline so they'd stay intact on other computers and in the cloud. Then after installing the program I did the work to prepare for the photos to be indexed. Then I moved the photos back into Dropbox but…
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Photo updates to USB from Dropbox
Hi, I’m an Emergency Services photographer, and I regularly provide USB’s filled with images of their station, trucks and personnel. Each time I receive a USB back to add new content, I have to manually delete the existing files from the USB to put the new Synced DropBox stuff onto it or manually select the rows of photos…
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How to check what has been synced when using the app and how to access its preferences?
I started a free trial on 18.3.25. I am completely lost! I seem to have a Business Plan, but I don't want that. I just wanted to transfer some folders/files onto a new laptop. Dropbox seems to have transferred the videos/music from my USB, onto Dropbox, without asking and automatically synced 'something'. I don't know…
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Dropbox application not syncing on new Windows 11 computer
I just bought a brand new PC for my business. It has Windows 11 preinstalled. I Installed dropbox and bought a new 2Tb plan under my business name. Shared a folder from (this) a separate personal dropbox account to the business account Although I can see the files, I can't get them to download to my PC or sync changes made…
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The most recently edited file won't sync on my macOS Sequoia 15.3.2 desktop app.
For the past few weeks, I've very frequently encountered an issue where the most recently edited file won’t sync. The only way to resolve this is to move the file out of Dropbox and then return it to its original location. Strangely, when I move the file out of Dropbox, an older version of the same file appears. I then…