-
The new stable version on Windows doesn't sync online-only.
Stable version refuses to sync online-only on a Microsoft Surface 7. OS Build 26100.3194.
-
How do I do one-way sync that only copies to Dropbox?
How do I sync a folder from my Mac TO Dropbox, while PREVENTING Dropbox from updating that folder on my Mac? I use Dropbox to remote backup roughly 1.6 TB of data in the form of a virtual disk. (Functionally, the virtual disk is a folder containing a zillion data files.) I want my files to sync TO Dropbox when local files…
-
No syncing icons and no content menu on the Dropbox desktop app on my Mac.
Dropbox was working fine until i updated to business account + personal I'm on MAC Sequoia 15.3.1 (24D70) + Dropbox v218.4.4348 The sync icons and the menu options when you right click on a file or folder in Dropbox are not showing. I have tried all options: * Disable all other "Added extensions" and "Finder extensions" in…
-
Downgraded from File Provider and all files show 0 bytes
I was asked to upgrade to the File Provider version after rebooting, so I just followed the steps and clicked accordingly. I found that indexing took hours, but since I needed to work, I signed out and back in to downgrade from File Provider as mentioned in the FAQ. After downgrading, I found that all file paths existed,…
-
Windows 11 takes more than 1 hour to shutdown if running Dropbox desktop app
Hello, I have the "Plus" version of Dropbox, with the desktop app installed on a Win11 machine. All drivers and updates completely up to date. When running Dropbox, and trying to shutdown, the Win11 machine takes over an hour to shutdown. !!! If Dropbox is not running, the same machine shuts down in about 1 minute. The…
-
Upload app sync speed is very slow on macOS.
macOS: Sonoma 14.6.1 Dropbox desktop App, auto update is on, currently v209.4.3661 Dropbox Advanced - 310TB Speed Test: 110Mbps Download/24Mbps Upload Been using dropbox for 10+ years with no problems. Last two weeks upload speed has become painfully slow on my desktop. Download speed is fine. I have read through a few…
-
My syncing status shows "updating 2 files" for weeks
Windows 11, fully updated, Dropbox Plus version 218.4.4348 (which appears to be latest version as I downloaded and installed ?most recent" update from Dropbox and it was the same). Still shows "Updating 2 files" constantly. Everything else seems fine, and file syncing does not seem to be impacted. I have read of others…
-
Syncing icons are no longer visible in my Dropbox folder on macOS Sequoia
Hello, For some time now, the synchronization icons (the grey cloud, the green hook, etc.) are no longer visible on my Finder when I launch drop box. I'm on Mac Sequoia 15.3.1 and my dropbox version is 218.4.4348. I've tried several things but nothing works. My other users have the same problem. Has anyone managed to solve…
-
Content created inside a shared folder, doesn't isn't visible to anyone else.
Hi There, I'm hoping someone can help! My colleague has created folders within a shared folder. He did this all on dropbox.com. Strangely most of these folders have not synced, and they cant be seen by anyone else who is a member of the folder. Folders he has created before and after this have synced and show up for…
-
Copy large dropbox to new drive on MacOS Sonoma
I have my dropbox on an SMR external drive on MacOS Sonoma. I want to move it to my new SSD drive. But the dropbox is very large so many of the folders are online only. Which means they show up as 0 bytes on MacOS because of the dropbox bug that has been there for years. There a millions of files, and about 3 TB of data.…
-
InDesign is not synchronizing liked files automatically anymore on Mac OS
We are an agency and have a lot of Indesign-Files. The folders where the liked files are, are set on "only online" per default because they are huge. Until now, when opening the Indesign-File, Indesign automatically synchronised all the liked documents, so that they were available offline. (The status automatically changed…
-
My Dropbox icon vanished from my taskbar, and I can't get it back.
I have had Dropbox for an eternity and it has never failed, until now. The Desktop version has vanished. The icon is no longer in the Taskbar even though the program still shows within the Start menu and the folders show in File Explorer. I have tried the following: * A restart because that's the first thing you ask for. *…
-
Do not sync a file or folder with another Dropbox in a shared folder
Hello, I have a question certainly asked a thousand times : I have been invited in dropbox of friend of mine and I don't wan't to sync 1 or some files or folders of him to avoid to use too much of my account capacity (2 To) is it possible to exclude some files or folders definitivly without quiting this invitation ? (I…
-
Boost your Photography Game with Dropbox in 2025
Creating a photography dream board is like crafting your own roadmap to creative success! 🗺️📷 It’s a visual way to collect your ideas, inspirations, and big ambitions - all in one place. With it, you can dream big, set clear goals, and envision the amazing artist and photographer you’re destined to become. At Dropbox,…
-
Syncing 90GB on Windows takes a long time
So my friend has recently started gaming and i needed to transfer him 90gb of files so i put dropbox on my pc and dropped those files in the dropbox folder and it synced over to his but now once he moves it out from the dropbox folder into his pc it takes 5 days ? can anyone help we tried wifi,ethernet, setting the…
-
I'm trying to back up 100GB of files to Dropbox, but it's super slow.
Hi there, I just started using Dropbox to backup 100 Gb of an external drive on the Cloud plus a few Gb from the system drive. I'm on Macbook & Sonoma 14.7.2 + Dropbox Desktop App. I've noticed that sometime the uploading process is not moving...or super slow for like hours, an entire night. Then suddenly in 2 hours it…
-
Starting the Dropbox desktop app on another machine kills my local session (Ubuntu)
I encounter a 100% reproducible but very weird error. I have two machines running Ubuntu Linux, my laptop (24.10) and my server (22.04). I used to use Dropbox to keep the files on both of them in sync for years and it has always worked perfectly (I am on a paid plan and have a pretty large amount of files). I use the…
-
All local files have gone online-only after updating my Mac; I can't make them offline again.
Hey, I recently updated my Mac to Sequoia 15.3.1 (lates available to me), and now I notice that all the files in my dropbox drive are online only. Most used to be locally available. When I click on the the little cloud icon it transforms into a clock, but then nothing happens. There is no progress and they don't download.…
-
Selective Sync ('Do not upload' option) disappeared from Finder on Mac 14.7.1
So I've been using this option a ton before, like, when you work with a super large files and you don't need to upload them all while working on them, so there was on option in context menu "dont sync to dropbox" in finder, now it dissapeared? Is this bug or permanent now? Im on MACOS 14.7.1 and Dropbox v214.4.5217
-
A subfolder is visible on the web, but not on my PC, why?
A team member created a subfolder B, under team folder A. I got the link, can view it on web, also checked in my sync settings on PC, but for some reasons, this one folder is not showing on PC. I have uninstalled, reinstalled, used the stable DB installer, but this one folder isn't showing on PC. My DB is also showing up…
-
MS Word track changes visible in uploaded files
I have edited MS word documents on my computer using Review/track changes. The files are saved with Review/Markup off. When I upload these files to a dropbox folder (shared), they display a track changes/markup view. When I permanently delete these files and try uploading them again, the markup view again appears. How do I…
-
Syncing icons are missing from Dropbox folder in macOS Sequoia
hey! I have a new iMac with sequoia installed. I have the dropbox desktop app but it won't allow me to see the syncing symbols or right click and download. I know there is a setting in the privacy/security tab and then to click something in extensions.. but sequoia does not have those settings. just wondering if anyone has…
-
How does Dropbox syncing work? Do I have to move my files inside the local Dropbox folder?
Hello everyone I've been using google drive for a while but I'm not very satisfied anymore (mostly because Im in need to sync bigger and bigger files and it struggles a lot). So I'm thinking about switching to dropbox. I have never used, but heard great things. the only thing Im concern about is that I heard that you cant…
-
My account stopped syncing even though I have no files in it
My account has stopped syncing. I have no files in my Dropbox. My account says I am using "0 of 3.2 GB" on my basic (free) plan. (see bottom left of image.) Can you reset my quota to 2.0 GBs?
-
I'm having trouble transferring files from an old iPad to my PC.
Hi Having great difficulties to transfer files from an old ipad 10 OSC to my new ipad I am not it savvy
-
Feature Request: ExFAT Compatibility when using external drives
I (as well as many others I'm sure) use Dropbox to sync with offsite professionals while needing to use multiple workstations. Rather than keeping local copies on each of these computers (as they aren't private workstations and often are cleared), I keep my Dropbox on an External drive. I've now been presented with a need…
-
Unable to synchronise Joplin. Giving authorisation error.
Hi, when I use Joplin and try to synchronise with Dropbox, its is giving me an error. could not authorise application: request to api.dropboxapi.com/oauth2/token failed, reason: Please try again In Joplin, i have selected Dropbox and and it provided me the link for authentication. When navigating to the link, I am…
-
"798 files unable to sync" error on the Dropbox desktop app
My DB has been syncing for weeks and alternatively tells me it can't sink files (300, 600, whatever). It says to check sync issues but there is no information if I click on that and I have no idea where to find the files that are "stuck". I think all of this syncing is also interfering with running other apps. I am at wits…