Sync

Dropbox desktop app locks file explorer and syncs already synced files on Windows 10
Since the last update, whenever I open the Dropbox app it hangs the explorer syncing files that were already synced and takes forever to complete. Upon the app starts there is always 4-5 files syncing and usually after that keeps syncing files that are already synced. This issue actually locks my hard drive usage and makes…
One of my Mac devices doesn't sync content from my Dropbox folder online.
This subject line has come up before, but my problem is not caused by filenaming errors. I have dropbox on four computers; everything syncs fine except on one laptop: the laptop will update files that are edited on other machines, but anything I edit on the laptop will not sync to the desktop machines. This includes file…
My Dropbox account is syncing forever, and the number isn't changing on Mac
It has a disconnected symbol on the icon and says that it is syncing 28 files, but it never finishes. I am on a macbook pro. Dropbox has full disk access. My internet is connected. My security setting and network restrictions have not been changed in the last week and it stopped working yesterday. I am not getting a disk…
Dropbox disappears from my Mac on restart.
Hi - whenever I restart my Macbook Pro (after a software u/grade for example) the Dropbox app disappears and I have to do a full re-install of Dropbox otherwise nothing syncs. Any idea why, and can this be resolved? Thanks in advance for any assistance.
Dropbox not syncing files across devices
I’ve been using Dropbox to store and sync important media files for my Sellvia store, but lately, I’ve noticed that some files aren’t syncing properly across my devices. I’ve tried restarting the app, checking my internet connection, and even reinstalling Dropbox, but the issue persists. I can see my files when I log in…
I can't sync files after upgrading to Sequoia, why?
Ever since the Sequoia Upgrade my Dropbox has not been syncing across my 3 devices. I have followed all of the troubleshooting suggestions without any luck. I just uninstalled and reinstalled as my last resort and still nothing. Has anyone else been having this issue?
Files don't sync correctly. What can I do?
I’ve been using Dropbox to store and sync important media files for my Sellvia store, but recently, some files aren’t syncing properly across my devices. I’ve tried restarting the app and checking my internet connection, but the issue persists. Has anyone experienced this? Any fixes you’d recommend?
I uploaded a file via the desktop app on my new Mac and it's not syncing to other devices.
I have recently purchased a new mac and added my shared dropbox folder to it. I've added a file yesterday that is not showing up on my other devices.
Syncing icons are missing on Sequoia OSX, why?
Hello, I have a problem with system icons on Finder. I can't see them. Any tips?
Dropbox on Mac stuck syncing indefinitely for days.
The Dropbox icon in my menu bar has shown the syncing icon for days. I've tried restarting the app as well as restarting my computer. When Dropbox starts up, it says "Syncing 2 files..." for a little while and then changes to simply "Syncing...". This is the message at the bottom of the Dropbox dropdown. When I select…
Can I pause Dropbox while backing up files to my external hard drive?
Dropbox noob here. I've been advised by some people to always use the "3-Tier Backup Protocol" to back up important files: 1) on the computer's hard drive itself, 2) to an external hard drive, and 3) to the cloud. Before I ever started using Dropbox, I was backing up to an external HD. Now that I use the Dropbox cloud,…
How do you backup the motion pictures to Dropbox?
Hi, I have the dropbox app installed in my Pixel backing all my photos and videos. How do you backup the motion pictures WITH the motion to dropbox? So far only the jpeg gets uploaded. When I look at them in the dropbox folder in my computer or online there is no video. So I can't delete the motion photos from my phone…
The new stable version on Windows doesn't sync online-only.
Stable version refuses to sync online-only on a Microsoft Surface 7. OS Build 26100.3194.
How do I do one-way sync that only copies to Dropbox?
How do I sync a folder from my Mac TO Dropbox, while PREVENTING Dropbox from updating that folder on my Mac? I use Dropbox to remote backup roughly 1.6 TB of data in the form of a virtual disk. (Functionally, the virtual disk is a folder containing a zillion data files.) I want my files to sync TO Dropbox when local files…
No syncing icons and no content menu on the Dropbox desktop app on my Mac.
Dropbox was working fine until i updated to business account + personal I'm on MAC Sequoia 15.3.1 (24D70) + Dropbox v218.4.4348 The sync icons and the menu options when you right click on a file or folder in Dropbox are not showing. I have tried all options: * Disable all other "Added extensions" and "Finder extensions" in…
Downgraded from File Provider and all files show 0 bytes
I was asked to upgrade to the File Provider version after rebooting, so I just followed the steps and clicked accordingly. I found that indexing took hours, but since I needed to work, I signed out and back in to downgrade from File Provider as mentioned in the FAQ. After downgrading, I found that all file paths existed,…
Windows 11 takes more than 1 hour to shutdown if running Dropbox desktop app
Hello, I have the "Plus" version of Dropbox, with the desktop app installed on a Win11 machine. All drivers and updates completely up to date. When running Dropbox, and trying to shutdown, the Win11 machine takes over an hour to shutdown. !!! If Dropbox is not running, the same machine shuts down in about 1 minute. The…
Upload app sync speed is very slow on macOS.
macOS: Sonoma 14.6.1 Dropbox desktop App, auto update is on, currently v209.4.3661 Dropbox Advanced - 310TB Speed Test: 110Mbps Download/24Mbps Upload Been using dropbox for 10+ years with no problems. Last two weeks upload speed has become painfully slow on my desktop. Download speed is fine. I have read through a few…
My syncing status shows "updating 2 files" for weeks
Windows 11, fully updated, Dropbox Plus version 218.4.4348 (which appears to be latest version as I downloaded and installed ?most recent" update from Dropbox and it was the same). Still shows "Updating 2 files" constantly. Everything else seems fine, and file syncing does not seem to be impacted. I have read of others…
Syncing icons are no longer visible in my Dropbox folder on macOS Sequoia
Hello, For some time now, the synchronization icons (the grey cloud, the green hook, etc.) are no longer visible on my Finder when I launch drop box. I'm on Mac Sequoia 15.3.1 and my dropbox version is 218.4.4348. I've tried several things but nothing works. My other users have the same problem. Has anyone managed to solve…
Content created inside a shared folder, doesn't isn't visible to anyone else.
Hi There, I'm hoping someone can help! My colleague has created folders within a shared folder. He did this all on dropbox.com. Strangely most of these folders have not synced, and they cant be seen by anyone else who is a member of the folder. Folders he has created before and after this have synced and show up for…
Copy large dropbox to new drive on MacOS Sonoma
I have my dropbox on an SMR external drive on MacOS Sonoma. I want to move it to my new SSD drive. But the dropbox is very large so many of the folders are online only. Which means they show up as 0 bytes on MacOS because of the dropbox bug that has been there for years. There a millions of files, and about 3 TB of data.…
InDesign is not synchronizing liked files automatically anymore on Mac OS
We are an agency and have a lot of Indesign-Files. The folders where the liked files are, are set on "only online" per default because they are huge. Until now, when opening the Indesign-File, Indesign automatically synchronised all the liked documents, so that they were available offline. (The status automatically changed…
My Dropbox icon vanished from my taskbar, and I can't get it back.
I have had Dropbox for an eternity and it has never failed, until now. The Desktop version has vanished. The icon is no longer in the Taskbar even though the program still shows within the Start menu and the folders show in File Explorer. I have tried the following: * A restart because that's the first thing you ask for. *…
Do not sync a file or folder with another Dropbox in a shared folder
Hello, I have a question certainly asked a thousand times : I have been invited in dropbox of friend of mine and I don't wan't to sync 1 or some files or folders of him to avoid to use too much of my account capacity (2 To) is it possible to exclude some files or folders definitivly without quiting this invitation ? (I…
Boost your Photography Game with Dropbox in 2025
Creating a photography dream board is like crafting your own roadmap to creative success! 🗺️📷 It’s a visual way to collect your ideas, inspirations, and big ambitions - all in one place. With it, you can dream big, set clear goals, and envision the amazing artist and photographer you’re destined to become. At Dropbox,…
Syncing 90GB on Windows takes a long time
So my friend has recently started gaming and i needed to transfer him 90gb of files so i put dropbox on my pc and dropped those files in the dropbox folder and it synced over to his but now once he moves it out from the dropbox folder into his pc it takes 5 days ? can anyone help we tried wifi,ethernet, setting the…
I'm trying to back up 100GB of files to Dropbox, but it's super slow.
Hi there, I just started using Dropbox to backup 100 Gb of an external drive on the Cloud plus a few Gb from the system drive. I'm on Macbook & Sonoma 14.7.2 + Dropbox Desktop App. I've noticed that sometime the uploading process is not moving...or super slow for like hours, an entire night. Then suddenly in 2 hours it…
Starting the Dropbox desktop app on another machine kills my local session (Ubuntu)
I encounter a 100% reproducible but very weird error. I have two machines running Ubuntu Linux, my laptop (24.10) and my server (22.04). I used to use Dropbox to keep the files on both of them in sync for years and it has always worked perfectly (I am on a paid plan and have a pretty large amount of files). I use the…

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