-
The Dropbox desktop application isn't running or syncing on my machine
Hi, earlier this month I uninstalled my Dropbox app after noticing that it stopped syncing files on desktop. However, after I re-downloaded and installed, I cannot open it. I tried re-installed again, and tried downloading the offline installation version, but still cannot solve the problem.
-
Recently updated files become online-only, while older files remain available offline.
Hi! Smart Sync or whatsitsname automatically puts "old files" to "offline only", which seems like a good idea. I've experienced a lot lately that it puts files that I'm actively using, last edited just a few days ago to offline only, while there's plenty of files that I haven't touched for ages that are left available…
-
Can I keep files in my Dropbox account but remove them from my C drive?
I just noticed that one of our company users has run out of space on his C drive. Upon checking , I found a HUGE amount of data is sync'd with the company's Dropbox account. The user said he doesn't need these on his desktop computer, hence the question. Can you please tell me the process. Cheers
-
Can I upload whole albums and preserve the names?
Hi! I recently switched to iPhone and was unable to transfer photos from my Android to my new phone, hence why I’m here. I need a good place to store all my photos so that they are easily accessible on all devices. I have my photos VERY organized on my Android and was wondering if I could transfer them to Dropbox and KEEP…
-
My file request folders don't sync to my Dropbox desktop app from the website.
So I create a new file request, which automatically creates a folder within the File Request folder of Dropbox, But that specific request folder to which designated people can upload to, wont appear on my Windows file explorer. Why? It should sync automatically, but there's no way to make it visible on the PC. Help ON THE…
-
My macOS11.7.8 desktop app is stuck syncing 189k files.
Hi I have two computers. One with new OSX works fine. Laptop with OSX11.7.8 is snychronising some files, but mostly not, just stucked. If I change the folders to be synchronisied it won't change them. It just changes the number of files to be synchronized, but I doesn't synchronize them...IT GOT STUCKED! Number of Files…
-
I installed the Dropbox app, but my files aren't syncing to my web account.
I have installed the Dropbox app on my new Windows laptop. However, my files on the new laptop are not syncing with my Dropbox account and so I cannot access them from my Dropbox web account. What can I do to correct this? Thank you.
-
Very slow syncing on Windows computer
Hi, I have been a Dropbox user since it is lunched. I have never had an issue with upload or download speeds. Recently for the last month I am having trouble uploading my files. It takes 10-20 times more time to upload. Sometimes more. I check my internet speed and there is no issue with my upload speed. I also know there…
-
How can I sync files outside of Dropbox folder to Dropbox?
Hi, I have a large number of files in D: \Code folder. I want to sync these files to Dropbox. * I don't want to create a duplicate of D: \Code in C:\3094098\Dropbox and try to keep them synced. These files consume 100s of GBs, and I don't have space to keep two copies of these files. I also don't want to have to keep the…
-
How can I have my files sync as online-only on a new installation?
Hi everyone, I have installed dropbox app in my Win10 pc.How can I have all my files from my dropbox account in my pc in online-only mode , without first downloading all of them and then make them from my pc online only files. Thank you. Dimitrios.
-
Uploading pictures pictures from my camera to Dropbox via my laptop
Hey guys so I uploaded pictures from my DSLR Camera to my laptop and then from laptop to my drop box but now all were uploaded from Camera what do i do please help me pictures are from my kids soccer games
-
Is it possible to sync files between the USA and China?
Hello! I found this service while was searching for an app to sync files across devices and now I wonder if it's possiible to share info from device to other one if they're in different countries? I need to sync all the data about my online Sellvia store + all the docs on the computer constantly, without the need to do it…
-
Cannot show folders in my new MacBook Pro after changing from my MacBook Pro i7 version
I have Just changed to a new MacBook Pro M2 from my MacBook Pro i7 version by migration. But the online folders doesn't appear in my new MacBook I can only see the offline folders after migration. I don't know why.
-
My Dropbox shortcut is missing from my user startup folder
I placed a shortcut link to DB in my user Startup folder. I was working fine for weeks then suddenly it was gone! This started happening a few months ago. I researched the issue on this forum and found reference to this and tried the various suggestions. But the problem is still raising its head. More on my setup and…
-
Files show a cloud beside them and won't let me upload to other transfer tools
Hi, I am having a problem with my photographic files saved in dropbox. I have a fully paid subscription. The files are showing in dropbox with full file sizes but when I try to upload to another platform they show up with 0 bytes. Also, I cant see the thumbnails of the photos so it is difficult to select individual files…
-
How can I stop a file from syncing to Dropbox on Windows?
Is there a way of marking individual files in the Dropbox folders so that they are not indexed/ uploaded? I use a large 32 bit application that is constantly updating an indexing file in the folder where the data files are stored, Dropbox uses a lot of processing power trying to sync (and Failing) the (48MB) file, but…
-
File upload is stuck in endless "Finalizing" loop
I'm the owner of this account, have created a folder for it ("free" Basic), and used the proper Dropbox channel to UL a file to it. Plenty of space available fpr the file. The person the folder is being shared with received their "folder share" notification. The endless loop is a new glitch, and nothing else about my…
-
The context menu is missing in my Windows device.
Hi, I've been having problems with this for months and have tried uninstalling and reinstalling several times along with anything else I can find - checking the registry entries to make sure DropBox is in the first 15 etc and as far as I can tell everything is as it should be. Today I had another go so unistalled,…
-
Is it possible to move Dropbox selective sync exclusions to a new PC?
I have Dropbox Business with University of Florida (I cannot post here with the UF account for some weird reason so I need to use my personal one). When I changed computer 5 years ago I was shocked I had to de-sync tens or hundreds of folders manually ONE by ONE when porting Dropbox to my new Windows PC. Now that I bought…
-
Dropbox stopped syncing on Win11, but the app says there aren't any sync issues.
Hi, About a week ago any file/folder I add on my PC (Windows 11) has stopped syncing, while the app says that I don't have any sync issues. What's even stranger is that these new files and folders don't indicate Dropbox in the drop-down list when I right-click on them. So as far as Dropbox is concerned, they don't exist.…
-
Dropbox freezes and crashes when I navigate in my Dropbox folder within File explorer.
Hello, I am having trouble with dropbox working through my Windows file explorer. For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer crashes and I have to force close the program. I can open files from the specific application. For instance, if I open Word and…
-
I uploaded 200GB of files via my desktop app, but it's now stuck uploading 8k files for days.
I recently moved some folders containing a lot of photos into my Dropbox folder on my windows desktop. On the desktop app I could see the progress of the uploads going vey fast and it appeared that the upload would be completed in about a day. The original upload was about 200 GB and now there is only about 2.5 GB (~8000…
-
How can I download my Dropbox contents onto an external drive?
I'm really really disappointed with Dropbox over the last several years. I had an enormous issue as did others with preview of images and photos on my laptop which after a multi-year discussion on this forum with dropbox led me to give up and put them on OneDrive (which is much better at preview of thumbnails) so I could…
-
Mac: Dropbox Backup - "Error - can't backup this device"
I have an external drive connected to my Mac (iMac 2020. Big Sur 11.7.9. Dropbox 183.4.7058). The drive shows up on the desktop and there're no issues with it. Approx 2 weeks ago it stopped syncing via Dropbox. When I go to Backups - status shows "error....can't backup device. Unplug and try again" I've tried ejecting and…
-
I've unsynced some folders via selective sync, but they're still showing in my local Dropbox folder.
In an attempt to clear space on the local hard drive, I've "opted to hide some folders" according to the Selective Sync tab in Dropbox preferences. However, that folder is still downloaded to my local hard drive and is located in the parent Dropbox folder. At this point, how should I remove it safely without disturbing the…
-
a selective sync folder, the "duplicate file warning" does not appear.
When I upload files to a selective sync folder, the "duplicate file warning" does not appear. If there are 2000 files, they are all uploaded from the beginning. I think this is a waste of energy for both Dropbox and me. However, in folders that are not selectively synced, the duplicate file warning appears well. And this…
-
Manage hard drive space and selective sync aren't working; my files are still offline.
I have 2TB of Dropbox for my Photo Albums (and have had for many years). All folders were synchronised to my laptop but a mix of online and offline. My laptop has circa 1TB free. Last month Dropbox updated the Dropbox App and all files were removed from my PC. I have added the Dropbox app back to my machine and there is…
-
Problem syncing files on new installation on Windows 10
Hi there, I recently got a new laptop with Windows and set up Dropbox with my existing folder stored on an external hard drive. I followed the advanced installation steps, but when I try to sync my files, Dropbox displays the number of files to sync but doesn't progress—it just stays in a continuous syncing state. I am…
-
After a recent desktop app update, my files aren't syncing correctly
After Dropbox update couple of days ago (2025-01-31 now), my home and work place have diffrent verion of drobox and each machine continues to up and down like a hell. Plz take a look and fix this **bleep**. after sync ...upload and download.. each computer have no updated files.... Best wishes
-
Syncing error with the Dropbox mobile app on Android
Hello, for several days I'm experience a syncing error with the Android app. Anything updated from the Android device appears on other connected devices, but not the other way around. Updated files from my home and work computers appear at dropbox.com but not in the Android app. I have restarted my phone several times and…