Sync

I can't find the app's Sync tab, "make online-only" option, or the "Manage ****** drive space" tool.
Hello, For the first time, I am trying to free up ****** disk space on my laptop by making some of my files/folders in Dropbox available online only. I've been reading the literature online. I have the dropbox desktop app, version 205.4.5765. I have windows 10. When I go to my account, under Preferences, there is no sync…
Unable to sync desktop to the cloud after going through all steps Dropbox recommend
I have a Windows 11 desktop with Dropbox that I have been using for several years, with no issues. Today, suddenly, it stopped syncing. There was an error message and after this New / modified files in desktop are not copied to the cloud. So far I have done all the following: * Updated Windows 11 with latest patches * Run…
The new files I add to the desktop app aren't syncing to my handheld device (with the mobile app).
I have dropbox app on computer and handheld, before when I dragged a file on computer to the dropbox app it would also show up in the dropbox app on the handheld. But not anymore, how come? Have I by mistake changed something in settings either on computer or on handheld?
SD Card to Dropbox upload question
If this is a basic question then we apologise, but we are confused. Having looked in the Help area we see that it says is possible to transfer files (in this case photos) from an SD card into Dropbox, using the mobile app on an iPhone. We are a wildlife conservation team and would like to be able to do this for infield…
There's a .canary file causing syncing issues on my Dropbox app.
Hey all! My local backup software failed out yesterday - it reported that there was a file in use in Dropbox. I poked around and found that ".canary" in my Dropbox cache was marked with the syncing icon (round blue arrows). There was also a file "canary.enabled", but that one seemed to be static. When I delete the…
How do I stop Dropbox from auto moving files to online-only?
Last night, I accidentally caused my disk free space to go below 5GB. Dropbox decided to silently move all files to cloud and deleted all local copies, keeping just "links" (names a cloud+downward arrow icon next to it), WITHOUT notifying me!!! This happened without my knowledge and cause a few other apps that depends on…
My folders seem to be stuck syncing, but the Dropbox app is up to date (v225.4.4896).
On 28th May 2025 Dropbox automatically updated to v225.4.4896. It took many hours to sync. Dropbox icon says 'up to date' but many files and folders still show syncing (circular arrows) icon. There is nothing special to distinguish that files that won't sync. Some folders show syncing even though everything in the folder…
The Dropbox app on my Mac is stuck syncing some files. What can I do?
I can't get one of my devices (MacBookPro) to sync or upload any files. It appears to be hung on syncing some files. I've tried...: * switching files from "available offline" to "online-only" and back-- often it refuses to change, and worse, it loses its sync icon-- neither cloud or green check is visible. * changing my…
Having problems syncing with File Provider on Mac OS
Ok this thing just never seems to work anymore. I've updated to the new File Provider system, hoping to alleviate some of the pain of using Dropbox on MacOS (I use Ableton a lot and supposedly synced files often, although randomly, end up missing or displaying as 'zero bytes'). Now I've updated to the new File Provide…
I relinked my Dropbox app and now all my files have selective sync conflicts.
Since my computer needed a hardware repair, I disconnected my dropbox account on my computer. when it was returned to me, I reactivated the account, indicating that I wanted all the files only cloud (the files with physical copies also on the computer were becoming too many, and it seemed to me a good idea to make them all…
My Mac is stuck at "Syncing" after updating my OS.
Dropbox icon is saying "Syncing . . . " forever. I upgraded macOS to the latest version (15.3.1) and restarted the machine. (I don't know how to update Dropbox .) "View sync issues" says "You don't have any sync issues." How can one diagnose what's going wrong?
When Things Go Wrong: How to Restore Files with Dropbox
This thread ‘File corrupted and cannot be restored from the version history’ here on the Community got me thinking ... it reminded me of how important file recovery tools can be, especially when things go a bit sideways 😬. So I thought I’d put together a quick guide on how to restore files using Dropbox, just in case you…
Syncing Microsoft Excel files between PC and Mac
Hi everyone. Is there a way to sync my Excel files (saved in Dropbox) on the fly between my MacBook and PC? Like Continuity on Mac - u edit file on one device and synchronously see edits on the another device? I have my Excel files synced among devices with Dropbox only if I saved them before switching to another machine.…
My files are showing as 0 bytes on Mac, how can I view the files?
Hi, I am using a Mac and file size shows 0 bytes. How do I solve this and be able to view the files?
The app on my new MacBook will sync for 30 seconds, and then gets stuck.
I've installed DropBox desktop on a new MacBook Pro with no firewall installed It will sync for 30 seconds, then get stuck on the Syncing... screen when i pause and resume syncing it syncs for around 30 seconds then goes back to the same screen i have plenty of ****** drive space what can i do to fix?
Folder commands missing from "background" right click when I click on empty space next to folder
Hi there, previously, one was able to right click in empty space on a folder and have the same commands show up that show when right clicking on a folder: These are the options that show when right clicking ON the folder. And as of a recent update, these are not available when right clicking in blank space: I dug around in…
'Email to Dropbox' email address created, but sent emails do not arrive in 'email attachment' folder
I have followed and successfully created and replied to the Dropbox email address that has been created for me. When I reply/forward to the email, nothing is appearing in 'email attachments' folder. I can upload a file to this area but that's not what I want to do - I want to forward hotels confirmation emails to Dropbox.…
The Dropbox app is trying to sync folders, and there's no option to stop that.
DB is trying to sync stuff in my Windows folder and I now have 15 sync issues. The "app" is about useless as mammaries on a ******. It lists them, then sends you to the folder if you click "view file," but there is no "don't sync this folder" option available. I can't click the thumbs down icon enough for "was this…
How can I view only the local files on my computer's File Explorer?
I use Selective Sync on my laptop PC. Everything works well and I have no problems. However, sometimes I would like to use File Explorer" to view ONLY locally stored files, and not ALL of the files in Dropbox that are stored in Dropbox online (and also some of them locally on my laptop.). Another way of asking . . .…
Why do I see so many selective sync conflicts on my Mac?
any ideas why this might be happening so much? photo here -
[Solved, Ubuntu 22.04] Dropbox is always "Connecting..."
Hi, Dropbox tray icon says it is "Connecting..." forever. I cannot see the list of the latest modified files as it used to show or use the tray, actually. I am using Linux Ubuntu 22.04 (but it like that since the 19.10, I suppose) The currently installed version of Dropbox is 149.4.4568 I also don't have the "Early…
The desktop app is stuck connecting on my macOS Sequoia 15.4.1 and it doesn't sync new files.
I believe since I updated my MacOS to Sequoia 15.4.1 a few days ago, my Dropbox app has faced a connection problem and tells me very frequenly that it is 'Reconnecting to the internet. This may take a moment'. It seems that the app can at times connect to internet and upload my files, but most of the time it gives the…
2 new files I added from the Dropbox app are not syncing online
Sync works between app and online with all files except 2 new files that were created with the app. Everything shows current updates except for all users and online don’t show the new files. Any suggestions
Dropbox is filling my Mac's ****** drive with clone files.
Hi! I have a 1tb ****** drive, and just added 600gb of files to a local folder that dropbox is set to sync to. Since then, Dropbox has created an extra 500gb worth of "clone files" in a root mount, group containers folder. My ****** drive is now completely full and I'm unable to back up my original files. Are these dropbox…
Selective sync shows a folder as grayed out and I can't see some subfolders in my Dropbox folder
Windows 11 - dropbox app is installed and showing it is syncing. I work remotely and share many folders in business dropbox with many other remote agents. Previously had no issues but a few days ago, developed an issue when a fellow coworker deleted a folder. It was added back but since then my dropbox doesn't seem to…
My Dropbox app is stuck syncing and indexing files on my computer.
da tre giorni l'app desktop dropbox non funziona più come prima: ha iniziato a fare delle sincronizzazioni massive di migliaia di files, bloccando completamente il mio PC. Anche scegliendo dalle preferenze le cartelle da sincronizzare, risulta tutto molto lento. Alla fine ho disinstallato e re-installato l'app desktop…
My photos are not changing to jpg format when uploading them to Dropbox from my iOS device.
For the Dropbox version IOS app 208.2.12 there is a bug that needs to be fixed and updated. I am using an iPad Pro 11" first generation. I am an ebay Powerseller. When taking pictures of my purses to sell and dropbox over to my Desktop PC then upload to my ebay store my pictures will not change to jpg format. They stay in…
How can I move the Dropbox folder to another drive while on a Basic plan?
A friend and I want to share and work on files in DropBox. Before investing we woud like to try this in the basic version, but we do not want to have the files on drive C:, instead we would like to shift them to a different drive but do not want to loose automatic sync. According to the DropBox Online Manual it should be…
Someone added files to my account, but I can only see them online and not the desktop app
Hi! I have my files set to local (not selective sync or online-only) and I have shared a folder with someone outside my company so they may upload files. We have done this many times with no issues. However, currently I'm looking in their folder on my desktop app through the FileFinder in Windows and I can see the dates on…
Feedback and questions about how selective sync works on Linux
I has taken me the better part of an hour just to a button that allows one to start a discussion. Not sure, but part of the problem may be I was using Firefox. Regardless, it should not be this difficult. I have been spending hours trying to setup my account so certain dropbox folders would be visible in my PC's Dropbox…

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