Sync

My app is stuck indexing and downloading content for a week now.
Hello, My Dropbox has been uploading and downloading these files for 1 week now. The files being uploaded and downloaded has not changed. Any help with this issue would be greatly appreciated. Regards,
Dropbox stuck syncing on my work desktop after updating Windows.
I have both my personal Dropbox and work Dropbox accounts on my work desktop. I recently updated my Windows and Dropbox has been stuck syncing ever since. For some reason, only my personal account is not syncing properly on this desktop. On my laptop, both are working fine. I tried to make sure dropbox is allowed through…
Windows file explorer crashes when renaming Dropbox folders/files
I've been using DropBox happily with Windows File Explorer for years. I'm on Windows 11 and fully updated on the Windows and DropBox. I've recently hit a problem when I try to rename files or folders in DropBox. The renaming happens, but then the spinning blue circle comes on, and after about 5s, File Explorer crashes.…
How can I link my desktop app to my existing Dropbox folder?
Hi, I just unistalled Desktop App on my PC and want to install it again. Could you tell how to do it so all existing files already saved in on my PC will be relinked to Dropbox Folder without donwloading them again?
Set Dropbox to ignore a file or folder
There is a Help article on how to do this. It says "Hover over DropBox icon and choose Ignore..." These instructions are incorrect Misleading article: How to set a file or folder to be ignored - Dropbox Help The instructions for Windows say Right Click & Choose "Don't Sync to DropBox.com", The option is not present on the…
Slow upload speeds, but I know it's not my connection.
I'm getting extremely slow upload/sync speeds. I know it's not my connection as I'm getting 900mps upload. I rely on dropbox for my business and it's causing me to not be able to transfer files by my deadline.
Do I need to manually make a file online-only again, after making it offline to edit it?
Just to confirm – On windows Dropbox uses symlink to make a reference to a file when “smart sync” is in effect — so on the first access to that file, the DB (windows) client will fetch the file from dropbox.com. Once the file is downloaded to the client, I can then process the file. After I finish processing the file, is…
Ignoring a directory does not work
Dear all, I am trying to get dropbox to ignore a directory that we use to create ~200K small temporary files using the command given in this article: https://help.dropbox.com/sync/ignored-files#:~:text=If%20you%20ignore%20a%20file,sync%20to%20your%20Dropbox%20account. I am trying to run the command on our windows machine:…
File opened "x minutes ago" when I didn't open it?
I was looking for a file I'd accessed on my phone, but was having a struggle seeing files based on how recently I'd accessed them so I tried on the web client instead I was shocked to see various flags of files being opened within the last hour that I hadn't accessed! I checked the files and they were only…
The syncing icons no longer appear on my Windows desktop app.
Hi everyone! At this time the icons of synchronization status are not shown, it is inconvenient, at the first installation of the old version of Dropbox 199.4.6287 Offline Installer.x64 icons were shown, but after the update did not show. In this case, the recommendations of the site DROPBOX I implemented, and on this…
My Dropbox files aren't syncing to my new laptop.
I purchased a new laptop and my files are not syncing. They are still showing on a ipad that I use but not on the new laptop. How do I resolve this?
Different number of files in Dropbox folder on two computers
Hello everbody ! 😀 Thanx for the attention: I cannot snychronzise Dropbox on two PCs : On my PC-1: I have a collection of 29.700 Files. This is my main Data Base. I deleted 400 Files. So PC-1 has got 29.300 Files On my PC-2: Still has the 29.700 Files. Dropbox did not delet the 400 Files on PC-2. PC-2 still shows 29.700.…
How can I find which folders have been unchecked via selective sync on my Mac desktop app?
I want to make sure that I'm syncing my entire Dropbox to my Mac. Apparently I've unchecked folders in Selective Sync - but when I try to find out which one, they all appear to be checked. I've just spent an hour going through my entire folder structure and all the boxes are checked. Is this a bug? -- I can't seem to add a…
I'd like to sync my Dropbox files both on an internal and external drive.
Hello, Feature: the ability to sync Dropbox folders to two separate locations on the same device. Here’s my use case: The Problem I work on a laptop with limited internal storage, which makes it impossible to sync all my Dropbox files locally. I do use Selective Sync to only download the folders I need. However, I often…
How can I use selective sync on Linux?
Guys: I would like to use the Dropbox CLI to perform “Selective Sync” on a sub-directory, $HOME/Dropbox/level1/level2. The following are my sample commands in Linux: dropbox exclude add $HOME/Dropbox/* dropbox exclude remove $HOME/Dropbox/level1/level2 However, the second command does not work. If I change it to “dropbox…
Dropbox app is stuck indexing two files for weeks on my Windows device.
For weeks the Sync Icon is busy turning. Hovering the mouse over the icon it says "indexing two files", opening the icon it says " two files ar syncing". How can I stop this? How can I find out, which files are in question? Any help appriciated, Michael
If I reinstall Dropbox will the files that are already indexed on my hard drive still be linked?
I want to stop a huge syncing process that was started by mistake. I have read that the only effective way to do this is to uninstall and reinstall the desktop app. There are a large number of files already indexed on my external hard drive. I am concerned that if I uninstall and reinstall then I may have to index all of…
My files take a long time to sync on my MacBook desktop app.
It is taking a very long time to sync files with MacBook. Rest of team uses PCs and not having the same issues. Documents that I create or edit on my Mac are not syncing. I've tried pausing sync and restarting and that usually restarts the sync, but this is not a workable solution in a fast-paced office. Solutions, please??
Dropbox desktop app locks file explorer and syncs already synced files on Windows 10
Since the last update, whenever I open the Dropbox app it hangs the explorer syncing files that were already synced and takes forever to complete. Upon the app starts there is always 4-5 files syncing and usually after that keeps syncing files that are already synced. This issue actually locks my hard drive usage and makes…
One of my Mac devices doesn't sync content from my Dropbox folder online.
This subject line has come up before, but my problem is not caused by filenaming errors. I have dropbox on four computers; everything syncs fine except on one laptop: the laptop will update files that are edited on other machines, but anything I edit on the laptop will not sync to the desktop machines. This includes file…
My Dropbox account is syncing forever, and the number isn't changing on Mac
It has a disconnected symbol on the icon and says that it is syncing 28 files, but it never finishes. I am on a macbook pro. Dropbox has full disk access. My internet is connected. My security setting and network restrictions have not been changed in the last week and it stopped working yesterday. I am not getting a disk…
Dropbox disappears from my Mac on restart.
Hi - whenever I restart my Macbook Pro (after a software u/grade for example) the Dropbox app disappears and I have to do a full re-install of Dropbox otherwise nothing syncs. Any idea why, and can this be resolved? Thanks in advance for any assistance.
Dropbox not syncing files across devices
I’ve been using Dropbox to store and sync important media files for my Sellvia store, but lately, I’ve noticed that some files aren’t syncing properly across my devices. I’ve tried restarting the app, checking my internet connection, and even reinstalling Dropbox, but the issue persists. I can see my files when I log in…
I can't sync files after upgrading to Sequoia, why?
Ever since the Sequoia Upgrade my Dropbox has not been syncing across my 3 devices. I have followed all of the troubleshooting suggestions without any luck. I just uninstalled and reinstalled as my last resort and still nothing. Has anyone else been having this issue?
Files don't sync correctly. What can I do?
I’ve been using Dropbox to store and sync important media files for my Sellvia store, but recently, some files aren’t syncing properly across my devices. I’ve tried restarting the app and checking my internet connection, but the issue persists. Has anyone experienced this? Any fixes you’d recommend?
I uploaded a file via the desktop app on my new Mac and it's not syncing to other devices.
I have recently purchased a new mac and added my shared dropbox folder to it. I've added a file yesterday that is not showing up on my other devices.
Syncing icons are missing on Sequoia OSX, why?
Hello, I have a problem with system icons on Finder. I can't see them. Any tips?
Dropbox on Mac stuck syncing indefinitely for days.
The Dropbox icon in my menu bar has shown the syncing icon for days. I've tried restarting the app as well as restarting my computer. When Dropbox starts up, it says "Syncing 2 files..." for a little while and then changes to simply "Syncing...". This is the message at the bottom of the Dropbox dropdown. When I select…
Can I pause Dropbox while backing up files to my external hard drive?
Dropbox noob here. I've been advised by some people to always use the "3-Tier Backup Protocol" to back up important files: 1) on the computer's hard drive itself, 2) to an external hard drive, and 3) to the cloud. Before I ever started using Dropbox, I was backing up to an external HD. Now that I use the Dropbox cloud,…
How do you backup the motion pictures to Dropbox?
Hi, I have the dropbox app installed in my Pixel backing all my photos and videos. How do you backup the motion pictures WITH the motion to dropbox? So far only the jpeg gets uploaded. When I look at them in the dropbox folder in my computer or online there is no video. So I can't delete the motion photos from my phone…

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