Sync

Selective sync conflict mess
Hello, I just did a fresh OS install on my Mac, with my Dropbox folder on an external drive (my startup disk is too small to hold this data). I thought that I setup my Dropbox correctly, pointing to the external drive and let the computer 'do it's thing' overnight. Next day, I see a big mess of duplicate and triplicate…
dropbox couldn't find any new photos or videos on iphone
I have Dropbox installed on my computer, and when I plug in my phone I get the message, "dropbox couldn't find any new photos or videos on iphone" when in fact there are lots of new images and videos for Dropbox to add to my Camera Upload folder. The problem started about two months ago and was on and off, but for the past…
Dropbox slow in download and upload
I've been using dropbox for a long time and I have always used it to sync my .pst outlook file between computers. The .pst file is 2.6GB and syncing the changes usually takes about 1 to 3 minutes. However lately the sync has gotten extremely slow, starting at 3kb/s, stating it will take about 3 days to complete the job.…
Edit files in vault on Windows
I've looked into new Dropbox plus features this morning, tried out the new Vault feature. I've realized that, when you are on Windows, there is no way to edit the files you have in the Vault. You can do this on Android with the Dropbox app, because the app has a text editor, but on Windows the way to edit files is to…
Cannot Save Changes Made to Xcel File Saved in DropBox Using iPad Pro 12.3.1 iOS
I keep my financial budget in an Xcel spreadsheet that I update with changes each month. Recently I have begun experiencing issues trying to save updates to my file. All my files are “stored” in DropBox account (not on iPad); open files from Xcel app on iPad Pro 12.3.1 iOS, make changes, and either Xcel will crash, losing…
Desktop App Severely Affecting System Performance
I love Dropbox. I can't say I've messed around with a bunch of different cloud storage services, but Dropbox has been more or less great for me for years. However, recently the desktop application has been making certain aspects of my computer unusably slow. I say "certain aspects" because really it's not the whole thing.…
Dropbox Unexpectedly Quit
For about a week now, I have been experiencing constant crashing of dropbox. When that happens, the message "Dropbox Quit Unexpectedly" appears. I already tried many of the common solutions suggested here, including the following:- - Restarting the computer. - Uninstalling then reinstalling Dropbox - Unlinking then linking…
File Types
Where can I find what file types are permitted to be stored in Dropbox and what types are not permitted?
Can I set up my Dropbox so that it syncs only to the external drives?
I'm planning to get a new PC with only a SSD. Large external conventional hard drives will handle my primary storage. The internal SSD does not have sufficient capacity to hold my entire Dropbox. I don't want to selectively sync folders. I want a complete local copy of my folder tree. Can I set up my Dropbox so that it…
I use a Windows device, and my Dropbox files take 7-10 seconds to open in my File Explorer.
recently i have had issues with dropbox (db) opening files extemely slow. i figured it was my computer so i bought/installed a new 1tb solid state drive, reformatted, re-installed everything.. and it still opened slow, like 7-10 seconds per file (yes, can drive a man nuts). i decided to do a little troubleshooting and…
Dropbox is continuously reporting it's syncing, or indexing on Windows 10.
Hello, Despite not making any changes to my Dropbox folder contents on my Windows host the Dropbox icon is at a constant syncing and/or indexing state and I cannot tell what it is actually trying to do. I've had this issue for weeks, I've had to even shut down Dropbox at times because it was using a high amount of CPU…
managing one account on multiple computers
Helloo, I have one dropbox (plus) account and 2 laptops. One laptop I've given to my new employee Braden. I have personal and work related folders on the account. I want to configure what folders the other laptop has access to ie i only want it to have access to the work folders. I could get Bradens laptop and uncheck the…
Files not showing up in Shared folder
I have a shared folder on the web interface to a member with a buisness account on their computer. Up until now I can see anything they put in the folder. And they can see anything I upload. This time the files are not appearing. If I or they delete an exiting file they or I or they see it immediatly. So there is a link…
Move dropbox folder back to original location
My dropbox folder got moved to a different location, and I want to move it back to where it was. When I try to do that, it complains that there is already a dropbox folder there and refuses to use that folder. I could rename or delete that folder, but that would require a full sync, which I would prefer not to do. Any…
Lightroom and Dropbox Pro Nightmare
I'm a photographer and was hoping that upgrading to Dropbox Pro would help my workflow but it's been a nightmare and I'm wondering if anyone can help. I am using lightroom and I have one catalogue for 2018 but then I create folders with the raw files in them based on sessions/shoots. Previously when I hadn't upgraded I…
selective sync from command line
I work on different computers, running Windows, Linux and MacOS. I am compiling C++ programs on each computer, from the same source. There is no use syncing compiled objects and executables across different operating systems, but I would prefer that compiled files be in the same directory (for instance, called Objects or…
Selective sync doesn't download files
Hi I'm using Selective Sync to download certain folders onto my iMac. However when I choose a folder in the Sync preferences, then hit Update, the files are not downloaded. The folders 'appear' but they are marked 'online only'. The files don't download until I manually go in and try to access them. I have 'Save hard drive…
Online-Only Not Working?
Hi all, We're trying to move all files from a 2TB local networked hard drive to Dropbox. My first question is - Am I right in thinking that when I paste a file or folder into the local Dropbox folder on my Mac, it uploads it to Dropbox and deletes it from my computer since I have everything set to online-only? The process…
Desktop Syncing from Cloud Stuck / Takes Forever
Its been days now that my desktop dropbox isnt syncing with my Dropbox account. Several camera pictures were taken from my phone have been uploaded to the cloud network but unable to sync my desktop and download them. I have checked the Help page and followed all options to fix - Reinstall desktop app, unlink & relink…
No Vault in Folders
I just upgraded to Dropbox Plus. However, I cannot see any new folder named 'Vault' in the 'All Files' tab in my dropbox account? Does anyone have this problem?
Dropbox desktop on Mac corrupts files -- downloading from web is fine
I've got a Mac with a small SSD -- smaller than my Dropbox account. So I use "Selective Sync" to keep most of my large photo library in the cloud. When I need some files, I enable "Selective Sync" and allow that directory to sync to my Mac. Recently, my photographs (JPEGS) have become corrupt when I sync them with…
I can no longer overwrite a file - same exact name - but keep the same link!
This just suddenly started in the last couple of days, after working for years. I'm having an issue where a new link is generated for an updated version of the same file with the same name in the same location. I'm replacing the file locally on my Mac and it's being uploaded by the Dropbox app. The replaced file makes the…
creating a desktop link to a Dropbox folder in Linux Mint
I have just moved from Mint 18.2 (64 bit Cinnamon) to Mint 20. On my old desktop I had folders that were links to my Dropbox folders making saved changes automatic. I cannot find instructions for doing this to some additional folders and can't remember how I did it last time.
How to stop syncing my macbook air with dropbox
Hi, I am new to dropbox. When I did the setup, I didnt understand the questions about "backing up and syncing my macbook air". Now Dropbox is copying everything from my Desktop, Downloads, Documents folders on my Mac to dropbox. I do not want this. Can I simply delete the folders from Dropbox (and all the contents). Will…
Excel on Ipad Won't Save to Dropbox
I am having an issue saving excel onto my dropbox folder from an iPad. I cannot duplicate this issue on my computer though. I run into the issue when trying to save an excel for iPad file into a folder. I get the error message: "That file name won't work because it includes invalid characters or it's too long. Please try a…
Edits being made by others are not showing on my end
We use Dropbox for a lot of shared files amongst our businesses. It's come to my attention that several users out in our field are updating their files and making real-time changes, but those changes/edits are not showing up on my end. I'll receive an email from my co-workers that says "just added to the file," but it…
Password protect local folders
Hi, I would like to know if there is the possibility to protect access to the Dropbox local folder on the PC, using a password. This because I installed Dropbox even on the PC in office. This PC is used by different users and anyone could view the contents of my Dropbox folder. Is there a possibility to protect this folder…
I have multiple Dropbox folders on my computer and want to eliminate one
I have multiple Dropbox folders on my system. Each one resides on a different drive or nested within another folder on those drives. All of them have different icon overlays: One has a green checkmark in a white circle, another has that one too plus the Dropbox logo as an overlay, another has a white checkmark in a solid…
Dropbox stopped syncing since update
Ever since Dropbox released their new update, my files have been stuck on the same few hundred files and haven't been able to sync or save anything new in over 4 months. All the while they keep charging me my monthly fee. I've reached out to support several times and none of the solutions have helped. I've unlinked and…
What is the cloud icon I see next to my files in my desktop Dropbox folder?
What does the cloud next to a foler mean? And why can I not access the files in the folder? I could yesterday

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