Sync
Discussion List
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Dropbox desktop on Mac corrupts files -- downloading from web is fine
I've got a Mac with a small SSD -- smaller than my Dropbox account. So I use "Selective Sync" to keep most of my large photo library in the cloud. When I need some files, I enable "Selective Sync" and allow that directory to sync to my Mac. Recently, my photographs (JPEGS) have become corrupt when I sync them with…
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I can no longer overwrite a file - same exact name - but keep the same shared link
This just suddenly started in the last couple of days, after working for years. I'm having an issue where a new link is generated for an updated version of the same file with the same name in the same location. I'm replacing the file locally on my Mac and it's being uploaded by the Dropbox app. The replaced file makes the…
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creating a desktop link to a Dropbox folder in Linux Mint
I have just moved from Mint 18.2 (64 bit Cinnamon) to Mint 20. On my old desktop I had folders that were links to my Dropbox folders making saved changes automatic. I cannot find instructions for doing this to some additional folders and can't remember how I did it last time.
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How to prevent folders from moving to other folders by accident? Can I lock them somehow?
Hi guys i need some help today an accident happen , a folder of 47 GB has been moved to another folder accidently and it has already synced on the user which did this and all other users have started syncing it . 47 GB aint a small space lol takes time to sync it in multiple devices so is there anyway i can lock the…
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How to stop syncing my macbook air with dropbox
Hi, I am new to dropbox. When I did the setup, I didnt understand the questions about "backing up and syncing my macbook air". Now Dropbox is copying everything from my Desktop, Downloads, Documents folders on my Mac to dropbox. I do not want this. Can I simply delete the folders from Dropbox (and all the contents). Will…
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Excel on Ipad Won't Save to Dropbox
I am having an issue saving excel onto my dropbox folder from an iPad. I cannot duplicate this issue on my computer though. I run into the issue when trying to save an excel for iPad file into a folder. I get the error message: "That file name won't work because it includes invalid characters or it's too long. Please try a…
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Edits being made by others are not showing on my end
We use Dropbox for a lot of shared files amongst our businesses. It's come to my attention that several users out in our field are updating their files and making real-time changes, but those changes/edits are not showing up on my end. I'll receive an email from my co-workers that says "just added to the file," but it…
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Password protect local folders
Hi, I would like to know if there is the possibility to protect access to the Dropbox local folder on the PC, using a password. This because I installed Dropbox even on the PC in office. This PC is used by different users and anyone could view the contents of my Dropbox folder. Is there a possibility to protect this folder…
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I have multiple Dropbox folders on my computer and want to eliminate one
I have multiple Dropbox folders on my system. Each one resides on a different drive or nested within another folder on those drives. All of them have different icon overlays: One has a green checkmark in a white circle, another has that one too plus the Dropbox logo as an overlay, another has a white checkmark in a solid…
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Dropbox stopped syncing since update
Ever since Dropbox released their new update, my files have been stuck on the same few hundred files and haven't been able to sync or save anything new in over 4 months. All the while they keep charging me my monthly fee. I've reached out to support several times and none of the solutions have helped. I've unlinked and…
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What is the cloud icon I see next to my files in my desktop Dropbox folder?
What does the cloud next to a foler mean? And why can I not access the files in the folder? I could yesterday
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Photo sync from Samsung Galaxy not instant
The photos taken by Samsung Galaxy are not immediately synced to Dropbox for some reason. It seems it takes several hours to sync them, although the phone is connected to Wifi and also syncing over a cellular network is allowed and there are only 1-2 photos to upload (the problem is not the size). It is very…
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Faster way to download
I have more than 50,000 photos uploaded from my mobile to dropbox. So my default Camera download folder (which autosync with my phone) is big and heavy. To download them into my Desktop, i have to click the corner of each image, one at a time. Is there a faster way to select a bunch of 50 images and download at one go? Can…
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Dropbox asks if I want to remove a document right after I save it
For the last couple of days, whenever I have saved a Photoshop or an Illustrator document to Dropbox, I have received a pop-up message right afterwards that says: "Remove "name of document" from your Dropbox account and all devices? If you move this file to $Deleted, it won't be available in Dropbox or on any devices." I…
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File Sharing, No Account
My apology ahead of time; I'm sure this question has been asked many times in many forms. I have a Dropbox account and I've uploaded a PDF to Dropbox to share with people in general on social media so I don't bother them with long Instant Messages, downloads, etc. I've assumed recepients can click on the Dropbox link I…
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How can I stop screenshots from being uploaded to Dropbox?
Hello, I have a macbook pro I just realize that all my screenshots now are saved directly on my drop box. I prefer that they are saved as before on "Photo". I don't want my screenshots to go on my drop box. I did nothing to change that, and I prefer as before. I don't know why that happens without my will. I am not very…
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How to shortcut a dropbox FILE on android phone
I was trying to find a way to create a shortcut icon on my androidphone when suddenly dropbox (or Word) asked spontanously that would you like to create a shortcut to this file??? but the question hasn't appeared again and I haven't found a way to do it to other files. Please help me out, it would be so handy to have…
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How to refresh my Dropbox files on my iPhone?
But my iPhone Dropbox app says my dropbox folder is full and can't synch photos. In the account menu, it says I'm using only 62% of my dropbox. I also still see photos in my iPhone Dropbox app that I have deleted from my Dropbox. It seems the iPhone app have missed to delete some photos and it's out of synch. How can I…
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Dropbox Sync Icons missing
Recently my Dropbox folder stopped showing Sync icons. This means I have no idea which files are downloaded to my mac, and which are simply in the cloud. I tried all the suggestions here: https://help.dropbox.com/installs-integrations/sync-uploads/sync-icons I reinstalled the app. I unlinked my dropbox account. I force…
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PDF Preview plane in Explorer shows a blank white image only when locally synced.
When clicking on a PDF document within the Dropbox tab on Windows Explorer it just shows a blank white screen only when it is locally synced. If you select that PDF and mark it as "online-only" after a second it will show up in the side preview plain on explorer just fine. I have: - Reinstalled both adobe and Dropbox -…
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Dropbox move (change folder location) failed, now Dropbox shows/thinks it's running on both drives
OS: Windows Executed a Dropbox "Move" , i.e. change the "Dropbox Folder Location" to move it to another hard drive (I needed to upgrade my H/D to a larger drive). I've done this once before successfully. It was slow. Very, very slow. 18 hours and approximately 25% of my files had moved. At some stage it failed. (No error,…
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"Save hard drive space automatically" - time scale?
Quick question - if I enable the new (to me) option "Save hard drive space automatically", how long would an untouched file remain before DB makes it online only? The docs say "in a few months" but I am curious to know how long actually.
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Excel file (xlsx) does not show "open with..." options
I have two apps and not long ago I used Sheets to open those same xlsx files from dropbox. Somehow MS Excel (defenitely not my choice) became the default application and when I click "Open with" the option list does not show up - MS Excel just opens it up automatically. Sheets is still available on my phone and I can open…
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드랍박스 컴퓨터 동기화 문제(syncing issue)
드랍박스와 컴퓨터와의 동기화를 해제 하는 방법을 알고 싶습니다. 현재 환경설정들어가서 백업탭에 설정을 들어가서 수정해도 계속 동기화가 되고 있습니다. 신속히 문제 해결 부탁드립니다.
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What do the brown file box overlays mean on my files in Dropbox?
Does anyone know what these brown file box overlays are in Dropbox are supposed to mean? I can't find any official documentation about these icons. I only started seeing these recently, and now they are appearing more frequently.
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How to remove a context menu that move to dropbox in windows shell
Hello. "Move to dropbox" context menu in Windows Explorer make me crazy. I don't need the menu, and it is next to the Visual Studio Code context menu, All both icon color is blue. I am confuse. Please let me know how to remove it.
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Linux Dropbox: fatal python exception
Hi everybody, I am new to linux, taking over responsibilty due to a colleague leaving and im very lost. Yesterday, I checked the drobox status on the terminal and it was stuck on dropbox upgrading. I restarted it and now I'm getting the following error with a load of other text: ImportError: libatomic.so.1: cannot open…
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I can't find the option to pause syncing. Can you help?
When I click on profile photo in desktop app I do not get the pause sync option
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Moving file from Dropbox Paper to a current regular Dropbox Folder
Hello, I have set up our business accounts on what I thought was Dropbox but it is only visible on Paper. This is no use to our accountant because all shared files from other businesses open together in Paper mixed in with ours. How can I move the shared files over to Dropbox? Thank you
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Can I store copyrighted materials in my Dropbox account?
Hello, everyone. I'm new to Dropbox and was thinking of getting an account. However, I'm going to be using it largely for my MP3 collection. So, my question is: will I be able to upload and store said collection without it getting deleted for copyright infringement? For the record, all my MP3s were legally purchased from…