Sync

Hello, my users have requested the ability to have files automatically switch to cloud-only smart sync if they haven't opened them in X weeks. I've not been able to find guindance so far for terminal scripting such changes. I can see the properties with the command "ls -la@" , but am unsure how to manipulate them without…

I find the Smrt Sync interesting. But I work on a mac and most of the time from within Terminal and command line processing. What wil happen if I attempt to access a file that is not local, I guess the directory listing will show that it exists but it will be empty, or does some helper actuaky go and get it if I do that.…

In the past, there was always the ability to pause sync so that I could upload a backup from an existing file. Now there is a new version of Dropbox (99.3.488). The pause sync and resume sync capabilities have vanished! Anyone with any ideas?

A few months ago I decided to give a trial to the business version of Dropbox. After upgrading I noticed that my dropbox app in laptop remained stuck trying to update the account. The dropbox icon in the taskbar remained grey and the updating would continue on without end. I thought the problem was with upgrading so I…

Hi, I just downgrade my plan from advance to professional plan, how long it will normally to sync all my files? lets say the files in my Advance plan is 500gb, is it normal that it takes too long? Thank you

How can I completely, 100%, disable Smart Sync so that Dropbox will always download all of my files? The settings I have found all apply to NEW files and seem to have no impact on old files. What I would like is to set my Dropbox to behave as if Smart Sync does not exist or has ever existed.

When DropBox is running, my Windows 10 File Explorer is slow (8 seconds) to open Excel Files on C: drive When DropBox is not running, File Explorer loads Excel files instantly. It happens on all my PCs that run DropBox. For some reason, it is only affects loading Excel files from Windows 10 File Explorer (Word, etc...…

Hello! I'd like to download a considerable amount of data from my Dropbox account and the max speed I can get 1500 kB/s. Seems like it's been limited somehow. I have Dropbox Plus. What I've tried so far: * Different ISPs (internet service providers) * VPN * Set unlimited bandwidth in my Dropbox settings Anything else that…

Part of my photos in iPhone album end with .heic extension. I tried to open them on my Windows PC without any luck. Would be converted to JPG/PNG automatically if I uploaded them to Dropbox server?

I've googled this but can't find an answer. Every time I plug a new USB storage device into my Windows 10 computer the Dropbox Camera Uploads dialog pops up wanting me to import, and it's driving me mad! I've seen instructions on how to disable it on mobile devices, but the Windows Dropbox settings only allow you to choose…

I am running dropbox in Win10. I started having issues the last couple days with syncing. The icon would show syncing but the sync was not resolving. I needed to make some space anyway so I moved about 2 GB of files to trash on the web interface and also deleted them from my local Win10 drive (in retrospect I should have…

My Windows defender has been going off lately after spotting what it thinks is a Hacking tool: "HackTool:Win64/ProductKey.G!MSR" and it's always in my .dropbox cache\new_files. It's happening every day. Has anyone else had this happen? Do I *actually* have a virus? or is Windows Defender finding a false positive? Thanks…

Hi there, I'm having an issue with downloading videos from the Dropbox - it looks as though the video has fully downloaded, but it will only playback a few minutes on my device before cutting out. If I then try and reupload these files somewhere, it cuts them short to the point it cut out during playback. (e.g. a 5 minute…

 HI thanks for reading this. all of a sudden my dropbox is showing up on my c drive and my d drive Windows 10 bascially what's on the c drive is a duplicate of the d drive. As it is now dropbox is filling up my c drive and it's about to crash. i am not able to snyc as dropbox is saying i don't have enough hard drive space…

Online ANYWHERE and I get the following error when trying to share from Safari is iOS10 "couldn't save content Please check your internet connection and refresh the page" This hapens on any network. iPad V5 32gb with AT@T

Hi! I have my Dropbox folder synced with an external SSD because, quite simply, there is no room on my internal SSD for it. I manage this by only opening the Dropbox app when I have the SSD connected. I do have a question though. If I accidentally open the Dropbox app when the external SSD isn't connected, will my files be…

I have been using Dropbox on the web and just installed it on my PC. I did not intend to sync my entire Documents folder, but it never gave me an opportunity to select subfolders to sync within the Documents folder., and just started syncing. My documents folder contains a main subfolder, with many other folders and many…

I recently moved the location of my Dropbox. It is on the same drive only instead of the default path I move it to the root of the drive. Now my shortcuts on my desktop do not work. I get the error "directory name is invalid". If I look at the properties it shows the shortcut is trying to open from the old path which is…

So I have a new M1 Mac. With a 2TB SSD and I pay for 2TB of dropbox storage. According to the app settings on my computer and also when on dropbox.com, I am using 1.57TB of my 2TB plan. I have an existing intel mac also with a 2TB hard drive and when everything is synced (No smart or selective sync and everything local),…

When I connect my iPad to my Computer via USB, Dropbox automatically starts copying my files from iPad to Dropbox. How do I stop this feature?

Hi, I have a basic dropbox account. My teacher sent a dropbox link to all students. When I open the link it opens my dropbox in Chrome. When I click 'save to dropbox' the folder is added to my dropbox. So far so good. However, when the teacher adds a new file to the folder, I do not see this file in my dropbox. The other…

I am using Mac OS High Sierra 10.13.2 and Firefox 57.0.1. When I go to the Dropbox website and try to upload a file, I select the upload button, then choose that file that I would like to upload. (a file and not a folder), there isnt a Start Upload button....When I click on the upload button again, nothing happens. What am…

I have been using Dropbox to store photos from my iPhone for years. Every so often, I upload them from my phone camera by opening the app, touching the photo icon and the uploads begin. It is set to use wifi, not mobile data, but that is no different. Until October 6th ago. As far as I know, I did not do anything. Why I…

We run the DropBox App on a Windows Server 2016 RDS/Terminal Server. And yes - I already opened a support ticket and was immedialy told DropBox is not supported on a server. However, it took me only 5 seconds to find a Dropbox article describing exactly how to setup Drobox on a server. -_- The issue: We're finding that the…

I want to get rid of (Personal) in my dropbox root folder now that I've stopped using Dropbox business. "Jane" gives a great desription of how to change it on my mac, on this page: https://www.dropboxforum.com/t5/Installation-and-desktop-app/undo-changed-folder-name/td-p/220463 BUT, when I try the first step of deleting…

I'm a videographer, and last week I took and copied around 700gb of footage. I imported them all locally to a folder in the root of my Dropbox. I ended up changing the location of this folder in Dropbox, and now around half of the files that I could previously open are showing Zero Bytes on both Dropbox.com and in Finder.…

I just upgraded to pro and was so excited to start dumping my files but was immediately met with an error: The following files are not supported by Dropbox and cannot be uploaded: .DS_Store Some are psd files but none of them have that file name. I'm a designer/photographer so want to have access to all my effects, fonts…

Hi, I have a Dropbox Plus account running on a mac in which I have a folder that I want dropbox to ignore when syncing. So it doesn't need to be stored on dropbox.com and only on my desktop. In your article "How to set a Dropbox file or folder to be ignored" I read I should be able to do this by rightclicking on the folder…

Hi, I was uploading a file with file size 8MB in www.dropbox.com, but it show "something went wrong while uploading this file. check your connection to the internet". If i upload less then 4MB file, it can be upload successfully, but more then 7MB file, it cannot upload. Can anyone please help me? thanks a lot