Sync

I moved from Samsung to iPhone and had to use Dropbox to move my pictures between devices. However there doesn’t seem to be a way to download from Dropbox and keep the original date the photo was taken, it defaults to the date of download. Is there any way to keep the original date so I can sort by date on my phone?

I have been using the Remote Storage option from within the UpdraftPlus plugin in Wordpress to keep backups on my dropbox account for several years. After moving my website to a new provider, the upload to dropbox stopped working. I checked that the connection to Dropbox is set up correctly by removing the settings for…

Hey guys, I have a server dilema, we have a small NAS server which my colleagues save projects too. I simply want to be able to backup this particular folder (about 1 terabyte) onto the dropbox and sync as and when projects get added and updated. QNAP app has 'cloud backup sync' which lets you add dropbox account. So we…

Please help!! Dropbox has just started deleting most of my files and folders. It seems to have begun just after my external hard drive went offline, which is where I sync Dropbox to. Is there any way to stop it and how do I recover? Thanks!

My PC previously installed the Dropbox with Smart Sync function, but recently after an update I have lost this function and I don't seem to see any on/off switch in preferences nor on the right click list on Dropbox folder. My mac however do still have this option. The version I have currently installed on the Windows is…

I'm showing an upload that I didn't do. How can I find out who actually posted the upload. The dropbox is a shared account

I changed my password. Logged out of the other devices that access my dropbox and then logged in with the new password. In doing so I notice there is now a desktop folder. I do not want drop box to share my desktop files. So I deleted the folder. wrong. I lost all my images that were left on the desk top. I restored all…

Set up a new folder in dropbox and wasn't ablet to see the same folder under my file explorer on my computer. It seems that they were not syncrhozing and I have selected all folders under selective sync. No idea? help will be appreciated.

Hih looking to see if Dropbox has a "drive" option where if you are connected to the internet, you can see your data through a folder on your file manager. When you disconnect, it goes away. Much like Box and Egnyte have. I "assumed" Dropbox has this functionality but do not see it anywhere I look on the app. Any help?…

Hello, I'm using Dropbox Business with Smart Sync. I would like to brckup my entire dropbox to an external hardware (alternative ideas welcome). According to Dropbox support I would have to: * move my dropbox folder to the external hard drive * change smart sync settings to all local * move my dropbox folder back to the…

My current Dropbox pathway is on a drive that is maxed out of capacity and I want to move it to a 2TB internal SSD. I copied my entire Dropbox folder to the new drive but when I try to choose the new location of where my Dropbox folder is located, it created another Dropbox folder inside my current Dropbox folder. Every…

Dose anyone know how to compress a video file in Dropbox if it’s to large to send in an email

I have 2 dropboxes. 1 is a Dropbox that I access on my desktop Windows machine, and another is a Dropbox for s mode that is accessed through my iPad. I didn't ask for that one. It seemed to show up when I got a new computer 3 months ago. It is hard to move things from the new dropbox to the old one. Click and drag doesn't…

Some of the photos in my dropbox folder show green tick. other show a small cloud. What do the symbols mean? I seem to be able to view both. Thanks

Since yesterday, Dropbox is stuck in a crash/restart loop, I'm on Mac OS Mojave. I tried: Installed the last stable version and still in the crash loop. Installed the last beta version and still in the crash loop. Deleted the Dropbox application and re-install - still the same results. I opened console - the last message…

Let's say I have a 16GB file that is now syncing for the first time to the Dropbox cloud from a Windows PC, using the desktop app. The file is 89% uploaded, I then pause Dropbox, the desktop app itself is still open, 12 hours later I resume Dropbox, does the upload continue from the same point? And how does this work when…

I have a new computer. How can I move my Dropbox to the new computer? Or start a new account for it? Eleanor

I have a fresh install of Windows 10 on a 32Gb i7 laptop. Dropbox was installed a week ago with most files set to online only, and the initial sync completed within a few hours. Now, Dropbox frequently uses 30% CPU, even when syncing is paused. Of my 73,000 files, 50,000 of those are marked as symlinks. I don't know why…

For years I have used symlinks in my dropbox to the subfolders of my home directory in Mac OS (e.g. /Users/myname/Music, Documents, Pictures etc.) so the the files I'm working in in /Music, /Pictures, and /Documents get automatically synced to dropbox, and it's worked really well. But I got a message from dropbox today…

Can dropbox get live updates of files added, directly from my hard drive? No matter what I have done, checked or unchecked, files do not update in dropbox

There was no issue for the upload from CamScanner under PDF File previously but today I had an error of "upload failed". Please assist.

Hi there, My boss has been having an issue with the Dropbox Windows 10 App where folders download without the contents downloading along with them. His process of downloading the folders is simply opening the dropbox tab in windows explorer, selecting the folders he wants to download, and dragging them onto his hard drive…

I created a Shared Folder yesterday and asked 14 people to start uploading videos of presentations to the folder. Several of them are receiving email messages saying there is insufficient space for their file to upload. This makes no sense as my plan allows for 3 TB of space and I'm currently only using 11.7 GB. Yet some…

Hello, I have been trying to sync a large backup file to my Dropbox account for 4 days and after a 30 minute period of 'Indexing', disk activity stops (Task Manager) and my system sits idle. Checking the Dropbox status icon in system tray(lower right) just shows 'Uploading 3 files' but there is no network traffic that I…

Hello, can anyone help me ? I want to upload DNG files for mobile Lightroom but it does not work with Dropbox. The same files I sent via mail and it works. Please help me! 

I opened a Dropbox file in Adobe Acrobat Premium and later discovered Dropbox has (quietly) given Adobe Acrobat Premium read/write access to my entire Dropbox folder hierarchy. Every Dropbox file has been automatically uploaded to the Adobe Document Cloud and deleting a file or folder in Adobe Acrobat deletes it from…

I hope someone out there can help me with this problem as it’s driving me mad….I’ve tried everything, deleting Dropbox, re-installing it, checking the sign-in details on bothall my laptops, and spending literally hours in the forums etc all to no avail. I have two laptops. Both use the same Dropbox account and version of…

Hi, I have been asked to judge a photocompetition. It is national (UK) and means I need to find a way of allowing people to post the photos to me. I am thinking of creating a file on my Dropbox for this and then will need to publish a file request link in the club magazine so people can post. There could be a couple of…

I have a "ghost" folder which keeps re-appearing no matter how many times it is deleted. Any clues?