Sync

Update a shared DropBox file without losing its DropBox shared link
I run a website for an organization, leveraging DropBox (Windows 10) for a monthly news video source. There is a media team that updates the one video file (news.mp4) monthly, that has a shared link reference with its code embedded into a html-video tag on a website. I have only found one way to maintain an existing link,…
installer could not connect to the internet
I received a notice to do an update to dropbox. It says the installer cannot connect to the internet but internet access is fine and working for everything except this update installer.
Start using selective sync today
With selective sync you can decide which files and folders sync to your devices. The rest stay available on dropbox.com. ">🕶 Here is a step-by-step guide on how you can start using selective sync today. Want to learn more? You can find out all you need to know about selective sync on Dropbox here.
Stop renaming my files! (on auto phone upload)
Video files ( possibly photos too ) get renamed on automatic upload from the phone to Dropbox. There must be a really good reason for Dropbox to rename files and I'd like to hear it. It's very annoying because the file names are perfectly fine the way they are and so I can keep track easier for missing files, innterrupted…
Can't open downloaded files due to file path corruption
hello. First post. Yesterday strange things started happening to files in Dropbox. This is a work Dropbox. This started when I was editing some word files. Some files opened fine, but others would not open at all when accessed through Dropbox either online or through windows explorer. These files had originally been put in…
My files show a cloud and I can't open them or get them to download to get the green check.
My files show a cloud and I can't access them or get them to download to get the green check. I thought if I clicked on the cloud that I could get them to synch but nothing. Any ideas how I can download the files and folders that have become online only? Thanks in advance for your help!
When unlinking my computer, can I delete my files without affecting my account online?
When I unlink my PC app from the account can I delete the files on my PC and not loose them in my drop box account... also if I relink my PC will it try to mirror my PC and delete the files in my account?
i Phone X cannot import photos -device is locked
When I plug into my iPhone X with my computer (Windows 10) dropbox pops up a message ''Device is locked'' I tried all the ways that I read here in Dropbox support but nothing works . I choosed ''I trust '' to my phone , I reinstalled dropbox in my computer, I opened the photos when I pluged the device and I changed the…
How to lock Excel files and prevent two people from editing them at once?
Question about viewing/editing permissions in an excel file that is shared on dropbox- I have an excel file that is shared through dropbox but not on the actual excel file. Multiple people use this excel file to keep track of things on a spreadsheet, however, when two people are in it at once, the saves get messed up and…
Is there a way to recover my files if I've permanently delete them or if 30 days pass?
Portuguese: Se eu apagar um arquivo dos arquivos excluídos ou passar o prazo de 30 dias e ele ser apagado de lá também, esse arquivo ainda fica salvo em algum lugar? Algum banco de dados ou algo do tipo? Ou é excluído completamente de tudo e não há como recuperar? (it is written in English on) English: If I delete a file…
Syncing when using symbolic links
Hello, I am having an issue concerning dropbox syncing when using symbolic links. Using Windows 10 and the Dropbox app, recently downloaded / installed so I believe it is fully up to date. On the "host" machine, rather than copying (and thus duplicating) all files to the Dropbox folder, I create a symbolic link in the…
Drop box is stuck at "Starting..." but files are being synced
The box icon on system tray stays at gray and says "Starting...". But, when files are changed on another computer, they are being synced. Should I be concerned? Is there a fix? Thanks.
Link Dropbox folder to Root folder (without \Dropbox subfolder)
Operating system Windows 10: What I want is Dropbox to sync to "X:\" But if i change the folder it always automatically extends the folder name to "X:\Dropbox". Changing all appearances of that in the registry only breaks the installation. So is that somehow possible?
How to ignore node_modules folder (symlink / alias)
Due to a bug in the dropboxforum.com site :see_no_evil:, this solution has been re-posted here: How to make Dropbox ignore node_modules folder with symbolic links (aliases) :sunglasses:
I got a message about renaming my Dropbox Folder upon re-installing. Any ideas?
I had to uninstall and reinstall dropbox on my work laptop due to some syncing issues. At the end of the reinstall process I got a message saying "There's already a folder named Dropbox(Company Name). Dropbox will rename your existing folder named Dropbox (Company Name) to finish installing" I got the option to "Choose…
What is the red cross on my files in the Dropbox folder on my desktop?
Hello ! Since a week I've got issue with sync files. I've got a red cross on some files, impossible to have them sync on my other computer. I've got enough room on Dropbox, files are very small (text). I don't understand what appened, was working since years ! Some files are working, some others not. Any cue ?
Could you clarify the difference between Online Only and Local content?
Hi, I'm sure this has been covered, but I feel I need to ask the question myself for added clarity. I was confused about the difference between online only and local only, but if one could humour me to make sure I've now understood correctly, that would be appreciated. Local: This means the files are "stored" locally on…
cannot copy files onto dropbox on my computer; need administrator privileges
I cannot copy files from my computer desktop to Dropbox; get message that administrator privileges are needed. However, I am administrator of my computer and my Dropbox. See attachment
Time Left in sync has been removed from the Dropbox desktop app
The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the…
Photos failing to upload. Error:Dropbox doesn't have the permission to read the files
I am trying to clear some space on my phone so I have been uploading photos onto dropbox. I had no problems at first, but all of a sudden I can only upload 1 photo successfully, if I try to upload more than one it'll upload one and all the other photos will fail to upload. It says upload failed and dropbox doesn't have the…
Is it possible to use Dropbox as a network drive?
I am running an office with 8 people. We all need real time access to mainly word docs and PDFs. We have been operating as a private network of 8 desktops all linked together with one desktop being the server. Now we want to have mobile access. So the idea is to move all our files to a cloud like drop box and then use drop…
Desktop app is stuck 'Starting' when it loads up and doesn't sync on my Mac.
I am a paying customer and very frustrated with Dropbox. I am ready to drop DropBox and look for other alternatives. Since Friday of last week it has been trying to sync 100Gb in files and it is taking an eternity. Now is stuck in "Starting." I have rebooted the Mac (10.6.8). I am using Dropbox 3.0.3. I have tried going to…
There’s no option to attach a Dropbox file on iPhone X
I recently got the iPhone X and cannot attach dropbox files in the Gmail app. Please help 😞
multiple empty 'view-only conflicts' folders are created
Shared folder stopped syncing at some point and multiple empty 'view-only conflicts' folders keep created ... After deleting one of them, new empty folder with the same name created automatically.. <shared folder name>(view-only conflicts 2019-12-22 1) Is it any way to get rid of these forlders and resume normal sync? I…
Is there no way to unzip a folder within Dropbox?
Is there seriously no way to unzip a folder within Dropbox?? Currently this process has me 1.Upload Zipfolder to Dropbox 2. When ready to work with items within that folder, Download the Zip Folder to PC. 3. Extract needed file type 4. Re-upload that file type back to DB Anyone know of any easier process? or Icloud storage…
Syncing issue on macOS 10.15 Catalina
I have a trouble of dropbox syncing on macOS 10.15 Catalina.When I restart my macbook pro, dropbox starts syncing all the time and it shows all my files in dropbox is syncing.The syncing may take a long long time，and when I restart my MBP，it starts over again and again and again.This problem starts with the beta version…
Can I see which files are causing sync errors via my Dropbox desktop app?
Is there a way to show all Sync errors in Dropbox? I was browsing through my files and saw a file with a red cross on it, and after inspection it seemed it wasn't syncing because of an emoji in the filename. This got me thinking - how many other files do I have that currently aren't synced because of this reason? Dropbox…
Folder has too many files to download
I have a large folder called Pictures, within which are many subfolders (532 if Windows Files Explorer is to be believed), the whole containing 17,732 files (all pictures), adding up to 46.5 GB - quite a small proportion of my 2TB allowance on Dropbox. This all syncs to my PC. I use my iPad to access these pictures from…
I can't link my Yahoo mail to Dropbox
I Can not link my Yahoo mail to dropbox . Yahoo have removed the upside down v (next to the Attachment icon) that gave the option to Share from Dropbox . Does Dropbox now not support Yahoo mail or am I doing something wrong. Thank you for any help.
Dropbox keeps (re)indexing and syncing after activating smart sync
I've recently activated the smart sync functionality for my teams account. When I did, Dropbox started indexing and syncing a huge number of files which made sense to me because it needed to download all shortcuts to online files (the ones y had previously saved online only using selective sync). However, after finishing…

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