Sync

Why is my video audio out of sync for video files uploaded to Dropbox?
I have .mov file I created in which the audio sync is correct on my computer (Mac). But when I upload the .mov file to my DropBox account, the audio is out of sync in the copy on DropBox. How do I fix this? Thank you!
39 files stuck syncing for weeks
Using the Mac version 88.4.172 of the Dropbox app on my 2015 MacBook Pro (with the latest Catalina macOS 10.15.2). Dropbox has been stuck for several weeks on 39 files syncing. I use Smart Sync for a number of folders. These are the steps I’ve taken to try to fix this issue: * Quit Dropbox and restarted. * Restarted the…
How to upload new version of existing file?
Hi, I have three media files in a folder in Dropbox. The link were shared publicly. I found and error and would like to upload a new version, so the link remains the same. As I do not know who saved the existing file, I do not want to upload another file, I would like to upload a newer version that replaces the existing…
Is there a way to forward emails to a Dropbox folder?
Hi there I've reviewed some of the previous discussions on this but wanted to start a new one in hopes there is something new to update. I want to forward my emails to dropbox. Why? We receive many invoices to email and to automate the data entry of them, I would like to send it directly to dropbox. From dropbox, my data…
What happens when PC enters in sleep mode to download sync ?
Hello I would like to make all my DropBox files available locally and I have requested it to smartsync. What happens when PC enters in sleep mode ? * Is sync continues or sync modify the behaviour of sleep mode ? * Shall I modify the configuration of my PC to stop entering in sleep mode except display ? Thank you.
What does the box with the arrow down do on the app for Android devices?
When you select a file, what does the box with the arrow down do? Downloads/imports the file? If so, I can't find the location of the file on my phone.
How can I disable the quick access Dropbox icon?
I understand why some people may find this little icon useful. A quick way to access dropbox features, apparently! However, I don't have any use for it (and it's just as annoying as the little facebook messenger icon that hangs out on your phone when you get a message!). I've turned it off MULTIPLE times. It's really…
Can't link to or save to Dropbox using Chrome on IOS (iPhone or iPad)
I can't save anything to Dropbox from Chrome on my iPad or iPhone. Not sure if this is an issue with Chrome or Dropbox, but it's like Dropbox isn't supported or won't link to chrome. Any suggestions or fixes? It works in Safari and the Dropbox app itself works fine, just need to be able to save files from chrome straight…
Restore deleted files via iPad app only
I have only a Dropbox app on iPad not on a MAC or PC. I am trying to restore a Word file deleted in error last week. I tried to follow the instructions by clicking files on the left side. But I cannot see a sub selection for deleted files to search for this file to restore. Any help would be most appreciated.
Copying "empty" folders bug - not sure how else to report
Copied an empty folder to fix up a filing system, then moved other folders into it **AFTER COPYING,** and when I pasted this "empty" folder, it had al the contents I had moved into it after the copy. Noticed after having done this close to 50 times... Anyone else had the same issue? Is it a "feature" or a bug?
Dropbox using high amount of RAM / memory
This is an issue for Dropbox running macOS Mojave 10.14.6. I've been using Dropbox for many years but as a really light user. I probably have around 200 data files, sizes ranging from a few bytes to a few hundred kilobytes. And the total is about 60 MB. I use Drop only for four apps; one which I never use, two others…
Embedding upload link in HTML
Hi all, I'm creating a quiz that will require users to submit to me a file containing their final quiz. Is there a way to embedd my upload link to my dropbox within an HTML friendly text box?
I can't see the camera uploads folder on Windows
I have been using dropbox for near 10 years and always have uploaded all photos from my IOS device automatically. Always have been able to manage them from a desktop Mac. However, I now use a PC Win10 and I no longer see the camera upload folder. All files and folders appear EXCEPT "camera uploads". I have it set to…
Ignored Item Conflict
Needing help understanding what (Ignored Item Conflict) means. When resyncing DB has created duplicate folders on my HD with (Ignored Item Conflict) after some the folder names. This is creating a huge problem as I'm trying to remove folders fom my HD to FREE UP space and have certain folders offline on DP...not on my HD.…
See folders on website but not laptop
I havent been on Dropbox for about a year, I consult witha company tht has a Business account. The gentleman I work with at the company created a new folder and shared it with me. I can see it on the website but not my computer. I created a new folder on the website and shared it with my boss. I can't see that folder on my…
Force link to open in same browser instead of app
This is regarding a link on my site to my public dropbox folder. Is there a way to format the URL to open in the browser that the URL was opened from, rather than the DropBox app? For example, currently if a user taps on a link to a public DropBox folder within Safari iOS and the user already has DropBox installed on their…
why is dropbox so slow when number of files increases?
Dropbox is unusable (and I mean it) as the number of file increases (I have more than 2 million files). What is the use of 1T tier when you cann't really use it (syncing takes forever for a simple additional file, the selective sync seems broken, etc.). It seems this issue has been around for a long time reading the…
I'm getting an error when trying to upload a file. Can you help?
I am new. All I want to do is to upload 15 minute segments of my radio show so a new radio station can use it. Each file is 20.45MB approx. I use Hughes Satelite for my internet connection and during the day it can be slow so yesterday I figured it was because the internet traffic was high I got the errors so I got up at…
How to make dropbox watch certain folders and sync automatically on change.
Hi. I have the dropbox business advanced account. I have the offline installers etc for the newest version of the Dropbox app. But, I am finding it rather difficult to use. What I want to do is make this program only watch certain folders and then sync them as the files and the folders in those folders change. For example,…
Nixplay electronic photo frame
How do I get dropbox to upload a pic to Nixplay electronic Photo Frame? The options for third party apps are too limited and not useful at all.
I accidentally moved a folder into another folder, how can I put it back?
I have accidentall picked up and dropped a folder, from my folder list, and dropped it into another folder and I would like to put it back to where it came from. Can someone please help me with a step by step to do this. I am using dropbox for the second time and haven't found anything in the FAQ that is remotely helpful…
Will my photos stay in my account forever?
Hello. I received free dropbox space with my new laptop and copied my photos from flashdrives onto my computer. Will these pictures stay there safely forever? I remember having a free dropbox in the past, but had to create a new username/password now. I am also wondering what happened to the old photos that were saved in…
Files Blank when opened
Hi All, I had restored a previous version of my Scrivener file back in January due to a syncing issue. In January when I restored my file I could open it up, and all my data was there (the restored version was from November). I just opened this same Scrivener file today, and everything is blank. For those familiar with…
Total size of files and folders differs between Mac and PC/Dropbox.com
I have three machines fully synced with my Dropbox account. Two are Windows desktops, which both show a total size of my Dropbox folder as 590 GBytes. Dropbox.com also shows my account using 590 GBytes. However, my Mac shows a total size of 635 GBytes. I'd like to understand where the extra 45 GBytes are coming from on the…
Move some files from Dropbox to external drive, and then delete those files from my account
I have 140GB of files which I need to pass on to another designer via an external hard drive. How do I take everything off my Dropbox (I won't need them anymore) and put them onto an external drive for them? I then want to unsync all these client files so they are not part of my dropbox anymore. The other designer does not…
How to find file location that my coworker can access
How do I find a file location that allows my coworker using his computer to access the file? For example, the file location from my end is C:\Users\... My coworker cannot access the file because the location is from my comptuer. Is there a path where both of us can access the file?
0.0 kb/sec -- even when network monitor shows 13mb/sec
Since yesterday anything I try to upload/download Dropbox says will take 2+ days. Granted, it's taking a REALLY long time on everything, but while claims it's moving files at 0.0 kl/sec, according to my network monitor I'm seeing fluctuating rates as high as 13mb/sec. What gives?
Suddenly, I can't open my online-only Smart Sync files
I have been using Dropbox without issue for years, and Smart Sync seamlessly since December. Suddenly today, when I go to open files from a folder that I have not used in months, I am getting an error that the file does not exist when I try to open it. I can see the file in my dropbox folder on my computer. I can see the…
How can I automatically upload photos and videos from my phone to my computer?
How do i get my photos and videos to automatically upload from my Iphone x to my PC
Shortcut for multiple folder creation at once?
I spend a lot of time creating folders with subfolders within it for my business. I discovered that creating a folder, naming it and placing a / directly after it and then writing something else will create the folder with a secondary folder within it (very useful). Is there a way to create a folder with this or a similar…

Sync

Discussion List