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Error on all file requests we create: This file request has been closed, deleted, or never existed
Anybody know why we all the sudden get this error on all file requests we create. Never had problems with it before. "This file request has been closed, deleted, or never existed."
The files from my file requests are being uploaded to different folders.
Normally you just click a folder, do a file request and it's fine - now they're uploading into totally different folders, why? None of the files are going where I need them to be!
Add a "sharing activity" section at the homepage of the Dropbox mobile app.
Please add Sharing Activity as an optional section to the Home page of the mobile app much as it is included within the desktop app
"We’ve interrupted your sharing activity" message. What can I do for this?
can i get help for this
How to use Dropbox to work in team
Hello everyone, I’m struggling to understand how to use Dropbox for team‑wide collaboration. My main issue: when I share a folder with people outside my company who are on the free Dropbox plan, that folder counts against their 2 GB limit which is tiny. Is there a way for me to let them use my paid storage so they can both…
Paused sharing activity due to the daily limit for data sharing. What can I do?
I have tried to download a large file shared with me from a client a number of times and every time it is about to finish the folder gets corrupted and I get a suspension from Dropbox? Why is this happening? I am not the owner of the files I am trying to download, and I am pretty sure the owner of the files pays for the…
With a Dropbox shared link, is there a way to change the content without changing the URL link?
Suppose I create a 'read only' shared link for a file. Anyone who has the URL link can access the contents of the file but cannot modify the contents of the file. Now suppose I give the URL link to 500 people. I want those people to be able to read not only the current content of the link but also all future content of…
If I share a link with a client, will they be able to sync the folder to their device?
Hi, Interesting. We have a Dropbox Standard package for our company. I'd like to share a project folder and its content with a client and that he can synchronize on his computer (in Windows). Is this possible with a shared link? Regards,
The new Transfer window animation is S-L-O-W!
The new Transfer Window animation where it animates the files being packaged up in a gift box is unnecessary and is adding sometimes upwards of 15 seconds while I wait for the "copy link" button to be available. This used to be a nearly instantaneous process with no delay. All of my files are already uploaded to dropbox…
I can't share any files from my Dropbox account (I see that sharing is restricted).
For a few weeks now I've noticed that I can't share new files from my dropbox. Еvery time I try it gives me the following error: I carefully checked my email for anything sent from dropbox, but there is nothing there related to this issue Since my account is Basic, I don't have many options for seeking help. The chatbot…
How can I stop people from editing files through my shared link?
I have a link intended to allow any one to view or download but NOT to edit. However it allows strangers to edit. I want to keep the link but stop others editing. Is that possible? If so how?
Banned for downloading a file from someone else's link. How is this possible?
Here's the sequence of events: * A link to a folder with video files was shared with me (from a business that makes video files) in a password protected folder. * I clicked to download the folder locally. * Dropbox asks me to login (while giving me the option to just download without logging in), but I log in. * I download…
I can't find my file transfers after upgrading my Dropbox account.
I shared five links with a Basic account, all of which were supposed to expire tomorrow (29 April 2025). However I received an email today notifying me that they hadn't been downloaded yet. In response, I upgraded my account to a Standard plan to extend the expiration date. But now, all of the links have disappeared. I…
"We’ve suspended your sharing activity" error.
I am unable to share files due to suspension for violations which have not being communicated to me. Please help to restore my sharing ability
My links are banned - how long do I have to wait until the ban is removed?
I get this and can't share any new links and all old shares no longer work. If there has been a copyright "complaint", shoulding Dropbox be able to tell me what the file complained about was? Anyway, here is what I've done: How to remove links: Log in and on left margin click Shares Click folders and unshare them (done,…
My sharing is interrupted due to extensive traffic - what can I do?
Hello, please unban me, I didnt know there is any limit? I dont know where to write, the helpdesk doesnt help, I cant get any direct contact. Thank you.
How does a non-Dropbox user open a file I shared with them?
Can’t find answer— I shared a file with non- Dropbox person — how do they open it?
How to discover which files I have shared so I can unshare those I no longer want to share?
The automatic process has disabled my ability to share any files at all, apparently because some either have a virus (unlikely) or are copyrighted. I don't make a practice of this but there are two journal articles I'll occasoinally share on a limited basis. Anyway, I have 2GB of shared material, but is there a way i can…
I keep getting a "Couldn't complete share" error on my computer.
Last few days while trying to share folders from the Windows desktop app I am getting the following error: On trying to share from website getting following error: I've been using Dropbox for over a decade and have never faced any issued before. I read the help center article too and none of the options apply to me. Please…
I'm getting an error message that my sharing has been stopped and I can't share anything.
I have Dropbox Basic. It won't let me share folders. I get the following message: "I can't share. We've stopped your sharing."
Bring back File Request option in File Explorer.
I used to be able to initiate a "Request Files" by right clicking on the file I wanted the documents to go into. This is more efficient that having to go to the web version, as I 99.9% work out of the File Explorer on my PC. Please bring back the option to "Request Files" in the right click menu.
Send a notification when a video comment is added, like for Dropbox Replay
We need notifications when comments are added on a Dropbox Video file. Dropbox trying to make both Dropbox and Dropbox Replay compete with each other is ridiculous and confusing, as there are two platforms doing the same thing - both of which with their annoyances. Dropbox standard should send us a notification when a…
My sharing activity was suspended for the second time, but I can't undo it this time.
I have received an email saying "Public links have been temporarily suspended for generating excessive traffic", the first time I was able to unban the account clicking on the link, this time says "Unable to unban account". What can I do? Thank you
Is it necessary to have to verify identity when accessing a shared folder through a link?
I shared a folder to "anyone with the link". When someone tries to access it from a new browser (never signed in to Dropbox before) they are always hit with a message to verify identity. Is there no way around this message so they can just get to the folder? Attaching screenshot. Thanks, Christi
Shared links stopped working. We’ve interrupted your sharing activity.
Hi guys, All shared links stopped working all of a sudden. These shared links worked nicely for a long time. I am on the Basic plan, so I can't contact Dropbox support. I would greatly appreciate it if someone would let me know how to fix this. Thanks!
Banned for sharing, but I'm not sharing any files.
I received an email stating that I’ve been banned for sharing files over 20GB/MB, but I don’t have any files currently being shared and can’t identify which files the message is referring to. I checked the forums and noticed that others are experiencing similar issues. Recently, I downloaded a file via a Dropbox link that…
I need to remove some members from my shared folders, but I don't seem to be the owner.
I have discontinued a business relationship with a few people and would now like to unshare some of my folders in Dropbox. However, I don't seem to be able to do that, and what's worse, one of the ex-associates seems to be the OWNER of a folder in my account! How do I fix this? Mike.
I want to share PDFs from my Dropbox for others to preview
I want to use the URLs of some PDFs held in a Dropbox folder to load them in a Google sheet. My hope is that when a member of the Dropbox business team clicks it, it will open in preview mode in the browser. If I copy the link address, this is not the address of the individual file I right-clicked - it only loads the whole…
Can I share a folder? If so, then how?
I was a member some years ago but deleted my account for various reasons. I have recently joined the free version and, obviously, see a lot of changes have taken place. In "the old days" if I wanted to share a lot of photos, I would insert them in a folder (I can't remember the name), and email the person I wanted to share…
How can an external user share a folder with other people outside the team?
Hi, I have shared one of my dropbox folders with an external user outside my team. I would like him to be able to share that folder with other users. Is it possible to give this one user that permission? When he right clicks-> share on the folder, he gets a message saying he can only share with a link. I would like him to…

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