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Problems sharing photos
I’ve shared photos in the past, but not successfully recently. Using Windows 10, I set up a folder to be viewed by anyone with a link to it, moved in some photo files, downloaded the link and emailed it. I got a response that DropBox was asking the recipient to login. I checked the website, only to find that although the…
How do see who viewed or downloaded a folder?
I emailed a link to someone to view a folder. How can I see if they downloaded or viewed the folder?
"Couldn’t complete share. We’ve interrupted your sharing activity"
When I tried to share a folder or create a link to share it with a group I have received a message "Couldn’t complete share. We’ve interrupted your sharing activity" without any explanation. I have never encountered this issue before.
I cannot add a shared folder to my Dropbox account via a shared link
Hi, I've been trying to figure this out for the better part of an afternoon and I am not getting anywhere. The situation is as follows: I am creating a shared folder that has viewing rights with updating assets for an event. Since the participants of this event will increase over time, and people can join in last minute, I…
Can I use QR codes to have guests upload pictures into my Dropbox account?
I am currently organizing my wedding. One of the ideas that I have is providing guests with a QR code that direct them to my dropbox. The intent is for them to take pictures on the big day and upload them to the file so that after the wedding I can transfer the pics to shutterfly to make a book. When I asked a friend to…
"We’ve suspended your sharing activity" error, I can't share files.
Couldn't complete sharing We have suspended the execution of actions related to sharing. To get detailed information or contact customer support, read how to solve this problem?
How to send a big document?
What can I do ? I want to send a big document.
Can someone have upload-only access to a folder?
Is there a way to have upload access only? I have an employee I want to upload receipts to a folder, but don't want him to have access to the rest of the company receipts as some are confidential.
Can’t create a link from Dropbox file to share.
For some reason now, I’m getting an error message trying to share a file or folder from my Dropbox. I have the Basic account and therefore no support from Dropbox. I have tons of files I need to have access to share or to be able to recover them and move to a friendlier service. Any help would be greatly appreciated.
How can I connect a shared link to my Dropbox account?
Someone sent me a link to see a Dropbox folder on their system. Works fine IF I USE THE URL. Is there a way to connect that link to MY account, so I can see a list of links shared with me? Or do I have to save the shared URL elsewhere to get back to the folder?
How can I upload files to someone else's folder without affecting my own space?
I'm working on a job where I've been asked to upload my files to the company Dropbox. They created a folder with my name, but when I follow the link, It says "your dropbox is full" and tells me I have to upgrade. I removed my free 2gb Dropbox account years ago. Apparently Dropbox still has me on the list. Shouldn't I be…
Shared link asks viewers to request access. Why does this happen?
Greetings. I have a shared file set to be viewable by anyone with the link, and I've sent the link to those I want to view the file (see screenshot). However, when they access the link, Dropbox states they "do not have access to this file" and offers the option to request access, which I must individually approve. I have…
Can I access someone else's Dropbox without adding their whole Dropbox to my own account?
Hello Community. I have been asked to use/add files to another organisation's Dropbox and they have sent me a link inviting me to edit their folder. However, the link from Dropbox suggests that I need to 'Add to Dropbox' - that is, adding that organisation's whole folder to MY Dropbox. That company's Dropbox is going to be…
I don't see the option to unshare a folder, even though I'm the owner
I'm facing some problems when trying to stop sharing several folders I'm the owner. The share icon is present, but I am the only member of this folder. I understand that until I remove myself from the shared folder, it will remains shared; however, I can neither find the option to remove myself from the folder nor the…
I got a DMCA in 2023, but I still can't share files, even though I've deleted the file in question.
Hey guys, hoping someone on staff can help me out. I got a DCMA complaint against a file I was sharing back in January of 2023. (Purely based on the file name and not because any of the contents were actually infringing, but I'm not here to debate that.) So I read the scary notice, and although I felt it wouldn't stand up…
Files show a cloud beside them and won't let me upload to other transfer tools
Hi, I am having a problem with my photographic files saved in dropbox. I have a fully paid subscription. The files are showing in dropbox with full file sizes but when I try to upload to another platform they show up with 0 bytes. Also, I cant see the thumbnails of the photos so it is difficult to select individual files…
We need to access a file that was shared more than 7 days ago.
My Girlfriend is going through an Ugly Divorce & received in drop box a Critical Keystone Document that she sent to her Paralegal who did not open it up in the 7 Day Period & only just discovered this fact months later a week before trial - any Suggestions from the Gurus here how to access this? THANK YOU IN ADVANCE
Video File Conversion ends up with a total loss of audio.
Using the Save As feature, I have a total loss of audio when converting from MOV to a MP4 720P or MP4 360P file (the video conversion looks fine). Any ideas on how to remedy this? The reason for compression is that it's a large file (489MB). I need to reduce to at least a <60MB.
How can I have someone send me files?
Is there a way that i can send a link to someone not in my Dropbox team that can then send me a file to my Dropbox. I want a client to send me files, not for me to send them files.
No option to copy the link to a folder so I can share it
I've downloaded a folder to Dropbox but can't get a link to send it to others. When i right-click on the folder, i usually get a dropdown screen giving me a link to the folder which i can copy and paste in an e-mail. i'm not getting the link this time around. Am i doing something wrong?
How can I view files that have been shared with me?
Hello, My professor says she has shared files with me that I need to review and take notes on. However, when I open my Dropbox, I can't find the files anywhere. Is there somewhere I'm not looking? I've checked shared, but those files that I've shared are empty. Any advice would be greatly appreciated!
Suspended sharing activity because of a violation of Dropbox’s Terms of Service
Hello, I've been having trouble sharing a file or folder for days I always get the message: Can’t share file We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement. I am not aware of any rule violations, no option from…
Dropbox Business - No Option to Share Link from Computer
I have now lost the option to right click on a file in Windows Explorer then select Dropbox> Copy Dropbox link. The only option now showing under the Dropbox submenu is "Send a copy (business)". I use the copy Dropbox link option multiple times a day and wondering if there is a way to get that option back. I saw a previous…
"Sharing could not be completed"; I can't share any files anymore.
When trying to share folders and files (as I have been doing for years) I get all of a sudden this error message: Sharing could not be completed We have stopped sharing your files. Any help. please?
Is it possible to get notified when the recipient clicks on a Dropbox link?
Hello, I’ve just transferred from Box.com to Dropbox. On Box I receive an email every time the recipient clicked on the link I share with them. How can I have Dropbox do the same ?
Can I skip 'Add your name' and 'Your email address' when someone tries to add files to my account?
Hi, I've created a QR code that links straight to my drop for wedding guests to upload their photos of the day. I've done a couple of tests with the QR code and it links to the drop box and file where I'd like the photos to be uploaded. So that works. However, Dropbox has asked every time the QR code is scanned to 'Add…
How can I remove some users from the list of external collaborators?
I can gave access to some "Joe Random" to a file he needed to download. Fine. All good. 4 years later, the file is deleted, and his name still comes up on my list of external collaborators. There is zero reason for any Rando's to be listed here. There are 91 of them. There should be like 4-5 of them. How can I get rid of…
Why would an organization not accept a JPEG file uploaded from Dropbox?
As part of onboarding for a particular organization I had to upload an image of a particular document. Having taken the picture on my phone I uploaded it to Dropbox so that I could then easily upload it from the browser on my laptop where I was accessing the onboarding application. However, I got a message back that the…
I'm getting a "Can't share file" error due to violating Dropbox's Terms of Service.
Hi Megan I having similar issue where my dropbox account could not share the links due to "Sharing was suspended due to a violation of Dropbox's Terms of Service". could you do me a favor to resolve this issue?

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