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I don't see the option to unshare a folder, even though I'm the owner
I'm facing some problems when trying to stop sharing several folders I'm the owner. The share icon is present, but I am the only member of this folder. I understand that until I remove myself from the shared folder, it will remains shared; however, I can neither find the option to remove myself from the folder nor the…
I got a DMCA in 2023, but I still can't share files, even though I've deleted the file in question.
Hey guys, hoping someone on staff can help me out. I got a DCMA complaint against a file I was sharing back in January of 2023. (Purely based on the file name and not because any of the contents were actually infringing, but I'm not here to debate that.) So I read the scary notice, and although I felt it wouldn't stand up…
Files show a cloud beside them and won't let me upload to other transfer tools
Hi, I am having a problem with my photographic files saved in dropbox. I have a fully paid subscription. The files are showing in dropbox with full file sizes but when I try to upload to another platform they show up with 0 bytes. Also, I cant see the thumbnails of the photos so it is difficult to select individual files…
We need to access a file that was shared more than 7 days ago.
My Girlfriend is going through an ****** Divorce & received in drop box a Critical Keystone Document that she sent to her Paralegal who did not open it up in the 7 Day Period & only just discovered this fact months later a week before trial - any Suggestions from the Gurus here how to access this? THANK YOU IN ADVANCE
Video File Conversion ends up with a total loss of audio.
Using the Save As feature, I have a total loss of audio when converting from MOV to a MP4 720P or MP4 360P file (the video conversion looks fine). Any ideas on how to remedy this? The reason for compression is that it's a large file (489MB). I need to reduce to at least a <60MB.
How can I have someone send me files?
Is there a way that i can send a link to someone not in my Dropbox team that can then send me a file to my Dropbox. I want a client to send me files, not for me to send them files.
No option to copy the link to a folder so I can share it
I've downloaded a folder to Dropbox but can't get a link to send it to others. When i right-click on the folder, i usually get a dropdown screen giving me a link to the folder which i can copy and paste in an e-mail. i'm not getting the link this time around. Am i doing something wrong?
How can I view files that have been shared with me?
Hello, My professor says she has shared files with me that I need to review and take notes on. However, when I open my Dropbox, I can't find the files anywhere. Is there somewhere I'm not looking? I've checked shared, but those files that I've shared are empty. Any advice would be greatly appreciated!
Suspended sharing activity because of a violation of Dropbox’s Terms of Service
Hello, I've been having trouble sharing a file or folder for days I always get the message: Can’t share file We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement. I am not aware of any rule violations, no option from…
Dropbox Business - No Option to Share Link from Computer
I have now lost the option to right click on a file in Windows Explorer then select Dropbox> Copy Dropbox link. The only option now showing under the Dropbox submenu is "Send a copy (business)". I use the copy Dropbox link option multiple times a day and wondering if there is a way to get that option back. I saw a previous…
"Sharing could not be completed"; I can't share any files anymore.
When trying to share folders and files (as I have been doing for years) I get all of a sudden this error message: Sharing could not be completed We have stopped sharing your files. Any help. please?
Is it possible to get notified when the recipient clicks on a Dropbox link?
Hello, I’ve just transferred from Box.com to Dropbox. On Box I receive an email every time the recipient clicked on the link I share with them. How can I have Dropbox do the same ?
Can I skip 'Add your name' and 'Your email address' when someone tries to add files to my account?
Hi, I've created a QR code that links straight to my drop for wedding guests to upload their photos of the day. I've done a couple of tests with the QR code and it links to the drop box and file where I'd like the photos to be uploaded. So that works. However, Dropbox has asked every time the QR code is scanned to 'Add…
How can I remove some users from the list of external collaborators?
I can gave access to some "Joe Random" to a file he needed to download. Fine. All good. 4 years later, the file is deleted, and his name still comes up on my list of external collaborators. There is zero reason for any Rando's to be listed here. There are 91 of them. There should be like 4-5 of them. How can I get rid of…
Why would an organization not accept a JPEG file uploaded from Dropbox?
As part of onboarding for a particular organization I had to upload an image of a particular document. Having taken the picture on my phone I uploaded it to Dropbox so that I could then easily upload it from the browser on my laptop where I was accessing the onboarding application. However, I got a message back that the…
I'm getting a "Can't share file" error due to violating Dropbox's Terms of Service.
Hi Megan I having similar issue where my dropbox account could not share the links due to "Sharing was suspended due to a violation of Dropbox's Terms of Service". could you do me a favor to resolve this issue?
Is it possible to share a video file and prevent downloads?
Hi there everyone, I need to share a video with a potential colleague but I need to disable to the download option and also limit the number of views
Does Dropbox have location-based sharing restrictions?
Hi, I’ve embedded a Dropbox shared folder into my application and enabled the "Anyone with the link" option for both viewing and editing permissions. However, it’s been noticed that several users are unable to access the training files (shared folder). Specifically: * For the "Team India Production" team, some members have…
Can I create a link to specific pages of a PDF document?
Greetings! We direct readers to our multipage magazine PDF in Dropbox. We highlight specific articles in our Constant Contact emails and would like to link them directly to specific pages. Of course, now readers can only go to the first page and scroll through the PDF. I noticed a few similar requests in the Community but…
One of my shared folders disappeared after sharing it with another user.
I have just tried to share a folder with dropbox to another account and the folder has simply disappeared. It doesn't show in the online directory. It doesn't come up when I look for deleted files either, so I assume it is still there somewhere. This is an important folder and I'd like to get it back. Unfortunately I don't…
Why is my app status showing as disabled?
why my newly created APP showing status as disabled, I want to change it to development status
A shared folder has a different name for the rest of the members.
I am sharing folders with a colleague. The good news is that I can see what new files and subfolders he is creating. The bad news is that the folder he is using has a different name from the one I am using. My folder is called "Accounts and Bills" but his is called "Accounts Foundation". How can this have happened? It is…
Why is my sharing interrupted on my account?
Hey there, not sure if this is the right place to ask regarding this, I recently received a message, stating: "We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this." I never received any email regarding this, and the…
My file request link is suddenly opening to a white screen
Near the end of huge project that has directed folks to a request link. It did open to an upload screen, now it's a white page. PLEASE HELP!!!
Can you leave a comment through view only links without a Dropbox account?
My agency often shares videos, PPTs and images with clients through share (view only) links. With the previous tool we used, clients were able to leave comments directly on the online tool, without having to sign in or download the assets. I thought Dropbox allowed this too, but now we tested it and Dropbox keeps asking…
Creating static links
Hi, Is it possible to create static links in dropbox so if I keep updating a file the link will always remain as the one I chose? The reason I ask is because we provide small plugins for download via another application and we have to change the url every time we update a plugin. This isn't a problem for us, but it is a…
How can I share my Apple photos library to another person?
I used back up to upload apple photos to dropbox - It is really for archival off line backup of an old photos library. How c an I share that with someone else on my team/family
Bulk update file versions
Hi, can someone help me to understand if Dropbox is suitable for my use case? 1. I need a way of versioning PDF files without changing the download link. I think this is standard functionality in Dropbox, however I have over 1000 price list PDF files in different languages that are updated frequently, and I'm trying to…

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