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Disable download for shared links not working.
I have my downloads disabled for a shared link. Whenever I test the link to another email, the download option is still there and able to be used. I just upgraded to the business, and I pay to use this feature on Dropbox, and for it not to be working is very frustrating. I've tried logging out from my Dropbox account, used…
Disable sharing links with people outside of the team
Adding a feature that prevents the recipient of a shared link to share it with other people to the rest of the team.
'Something went wrong on our end' when trying to generate a shared link
I keep getting this message and cannot generate a link to share my files. I am using the web version and the desktop version, and keep getting the same error. The files look like are uploaded correctly (shows a green check mark), but I cannot share my files.
I need to share a link with a specific user and make sure they can't download its contents.
I wish the Transfer feature had a way to send a viewable link that you can't download. I have some files that I need to send securely ASAP, but I by just sharing one file normally, I can limit downloads, but not the users able to access them. When I try to secure the link with the "Only People Invited" option, they still…
Not getting notifications when files are added to folder
As the title says, I'm not getting notifications when a file has been added to a shared folder that I created. I can see that something was added if I view "Sharing activity," but I'm not getting notified. In fact, when I click the bell icon to view my notifications, the last notification I have is from last month... so,…
What does the message "Transfer expires in 2 days" on my transfer mean?
I have asked the following question, or a variant, several times but have never received an answer that was of any value. Let me try again. Can anyone tell me what the following means? What is going to happen? What can I do to avert this dire fate? "AH 287 song transfer expires in 2 days and hasn't yet been downloaded."
Recent Dropbox update seems to have removed the right-click menu options. Any way to get them back?
The recent forced update that matches Dropbox Status icons to Microsoft's OneDrive for always offline/online only/temporarily offline is nice, but this update also seems to have removed the Right-Click menu from Dropbox folders in Windows. The whole menu is just gone. Specifically, what I care most about there are the…
How to move (link to) data shared with me without upsetting the owner?
I have a number of teams that share info (song lyrics) through a song lyric package that expects a contiguous folder structure - eg Root Song folder on dropbox --- My material subfolder ---Band 1 material subfolder --- Band 2 material subfolder Band 1 and Band 2 have shared their dropbox folders with me but for the app to…
How can I hide members' email addresses from other members using the shared folder?
Hi it has been brought to my attention that when I share a file with a member staff they can click on all members before clicking into the file and they can view everyone's email addresses. I have never notice this before and my staff do not feel comfortable that everyone can see there private email addresses. Can I hide…
Error on all file requests we create: This file request has been closed, deleted, or never existed
Anybody know why we all the sudden get this error on all file requests we create. Never had problems with it before. "This file request has been closed, deleted, or never existed."
The files from my file requests are being uploaded to different folders.
Normally you just click a folder, do a file request and it's fine - now they're uploading into totally different folders, why? None of the files are going where I need them to be!
Add a "sharing activity" section at the homepage of the Dropbox mobile app.
Please add Sharing Activity as an optional section to the Home page of the mobile app much as it is included within the desktop app
"We’ve interrupted your sharing activity" message. What can I do for this?
can i get help for this
How to use Dropbox to work in team
Hello everyone, I’m struggling to understand how to use Dropbox for team‑wide collaboration. My main issue: when I share a folder with people outside my company who are on the free Dropbox plan, that folder counts against their 2 GB limit which is tiny. Is there a way for me to let them use my paid storage so they can both…
Paused sharing activity due to the daily limit for data sharing. What can I do?
I have tried to download a large file shared with me from a client a number of times and every time it is about to finish the folder gets corrupted and I get a suspension from Dropbox? Why is this happening? I am not the owner of the files I am trying to download, and I am pretty sure the owner of the files pays for the…
With a Dropbox shared link, is there a way to change the content without changing the URL link?
Suppose I create a 'read only' shared link for a file. Anyone who has the URL link can access the contents of the file but cannot modify the contents of the file. Now suppose I give the URL link to 500 people. I want those people to be able to read not only the current content of the link but also all future content of…
If I share a link with a client, will they be able to sync the folder to their device?
Hi, Interesting. We have a Dropbox Standard package for our company. I'd like to share a project folder and its content with a client and that he can synchronize on his computer (in Windows). Is this possible with a shared link? Regards,
The new Transfer window animation is S-L-O-W!
The new Transfer Window animation where it animates the files being packaged up in a gift box is unnecessary and is adding sometimes upwards of 15 seconds while I wait for the "copy link" button to be available. This used to be a nearly instantaneous process with no delay. All of my files are already uploaded to dropbox…
I can't share any files from my Dropbox account (I see that sharing is restricted).
For a few weeks now I've noticed that I can't share new files from my dropbox. Еvery time I try it gives me the following error: I carefully checked my email for anything sent from dropbox, but there is nothing there related to this issue Since my account is Basic, I don't have many options for seeking help. The chatbot…
How can I stop people from editing files through my shared link?
I have a link intended to allow any one to view or download but NOT to edit. However it allows strangers to edit. I want to keep the link but stop others editing. Is that possible? If so how?
Banned for downloading a file from someone else's link. How is this possible?
Here's the sequence of events: * A link to a folder with video files was shared with me (from a business that makes video files) in a password protected folder. * I clicked to download the folder locally. * Dropbox asks me to login (while giving me the option to just download without logging in), but I log in. * I download…
I can't find my file transfers after upgrading my Dropbox account.
I shared five links with a Basic account, all of which were supposed to expire tomorrow (29 April 2025). However I received an email today notifying me that they hadn't been downloaded yet. In response, I upgraded my account to a Standard plan to extend the expiration date. But now, all of the links have disappeared. I…
"We’ve suspended your sharing activity" error.
I am unable to share files due to suspension for violations which have not being communicated to me. Please help to restore my sharing ability
My links are banned - how long do I have to wait until the ban is removed?
I get this and can't share any new links and all old shares no longer work. If there has been a copyright "complaint", shoulding Dropbox be able to tell me what the file complained about was? Anyway, here is what I've done: How to remove links: Log in and on left margin click Shares Click folders and unshare them (done,…
My sharing is interrupted due to extensive traffic - what can I do?
Hello, please unban me, I didnt know there is any limit? I dont know where to write, the helpdesk doesnt help, I cant get any direct contact. Thank you.
How does a non-Dropbox user open a file I shared with them?
Can’t find answer— I shared a file with non- Dropbox person — how do they open it?
How to discover which files I have shared so I can unshare those I no longer want to share?
The automatic process has disabled my ability to share any files at all, apparently because some either have a virus (unlikely) or are copyrighted. I don't make a practice of this but there are two journal articles I'll occasoinally share on a limited basis. Anyway, I have 2GB of shared material, but is there a way i can…
I keep getting a "Couldn't complete share" error on my computer.
Last few days while trying to share folders from the Windows desktop app I am getting the following error: On trying to share from website getting following error: I've been using Dropbox for over a decade and have never faced any issued before. I read the help center article too and none of the options apply to me. Please…
I'm getting an error message that my sharing has been stopped and I can't share anything.
I have Dropbox Basic. It won't let me share folders. I get the following message: "I can't share. We've stopped your sharing."
Bring back File Request option in File Explorer.
I used to be able to initiate a "Request Files" by right clicking on the file I wanted the documents to go into. This is more efficient that having to go to the web version, as I 99.9% work out of the File Explorer on my PC. Please bring back the option to "Request Files" in the right click menu.

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