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I can't find my file transfers after upgrading my Dropbox account.
I shared five links with a Basic account, all of which were supposed to expire tomorrow (29 April 2025). However I received an email today notifying me that they hadn't been downloaded yet. In response, I upgraded my account to a Standard plan to extend the expiration date. But now, all of the links have disappeared. I…
"We’ve suspended your sharing activity" error.
I am unable to share files due to suspension for violations which have not being communicated to me. Please help to restore my sharing ability
My links are banned - how long do I have to wait until the ban is removed?
I get this and can't share any new links and all old shares no longer work. If there has been a copyright "complaint", shoulding Dropbox be able to tell me what the file complained about was? Anyway, here is what I've done: How to remove links: Log in and on left margin click Shares Click folders and unshare them (done,…
My sharing is interrupted due to extensive traffic - what can I do?
Hello, please unban me, I didnt know there is any limit? I dont know where to write, the helpdesk doesnt help, I cant get any direct contact. Thank you.
How does a non-Dropbox user open a file I shared with them?
Can’t find answer— I shared a file with non- Dropbox person — how do they open it?
How to discover which files I have shared so I can unshare those I no longer want to share?
The automatic process has disabled my ability to share any files at all, apparently because some either have a virus (unlikely) or are copyrighted. I don't make a practice of this but there are two journal articles I'll occasoinally share on a limited basis. Anyway, I have 2GB of shared material, but is there a way i can…
I keep getting a "Couldn't complete share" error on my computer.
Last few days while trying to share folders from the Windows desktop app I am getting the following error: On trying to share from website getting following error: I've been using Dropbox for over a decade and have never faced any issued before. I read the help center article too and none of the options apply to me. Please…
I'm getting an error message that my sharing has been stopped and I can't share anything.
I have Dropbox Basic. It won't let me share folders. I get the following message: "I can't share. We've stopped your sharing."
Bring back File Request option in File Explorer.
I used to be able to initiate a "Request Files" by right clicking on the file I wanted the documents to go into. This is more efficient that having to go to the web version, as I 99.9% work out of the File Explorer on my PC. Please bring back the option to "Request Files" in the right click menu.
Send a notification when a video comment is added, like for Dropbox Replay
We need notifications when comments are added on a Dropbox Video file. Dropbox trying to make both Dropbox and Dropbox Replay compete with each other is ridiculous and confusing, as there are two platforms doing the same thing - both of which with their annoyances. Dropbox standard should send us a notification when a…
My sharing activity was suspended for the second time, but I can't undo it this time.
I have received an email saying "Public links have been temporarily suspended for generating excessive traffic", the first time I was able to unban the account clicking on the link, this time says "Unable to unban account". What can I do? Thank you
Is it necessary to have to verify identity when accessing a shared folder through a link?
I shared a folder to "anyone with the link". When someone tries to access it from a new browser (never signed in to Dropbox before) they are always hit with a message to verify identity. Is there no way around this message so they can just get to the folder? Attaching screenshot. Thanks, Christi
Shared links stopped working. We’ve interrupted your sharing activity.
Hi guys, All shared links stopped working all of a sudden. These shared links worked nicely for a long time. I am on the Basic plan, so I can't contact Dropbox support. I would greatly appreciate it if someone would let me know how to fix this. Thanks!
Banned for sharing, but I'm not sharing any files.
I received an email stating that I’ve been banned for sharing files over 20GB/MB, but I don’t have any files currently being shared and can’t identify which files the message is referring to. I checked the forums and noticed that others are experiencing similar issues. Recently, I downloaded a file via a Dropbox link that…
I need to remove some members from my shared folders, but I don't seem to be the owner.
I have discontinued a business relationship with a few people and would now like to unshare some of my folders in Dropbox. However, I don't seem to be able to do that, and what's worse, one of the ex-associates seems to be the OWNER of a folder in my account! How do I fix this? Mike.
I want to share PDFs from my Dropbox for others to preview
I want to use the URLs of some PDFs held in a Dropbox folder to load them in a Google sheet. My hope is that when a member of the Dropbox business team clicks it, it will open in preview mode in the browser. If I copy the link address, this is not the address of the individual file I right-clicked - it only loads the whole…
Can I share a folder? If so, then how?
I was a member some years ago but deleted my account for various reasons. I have recently joined the free version and, obviously, see a lot of changes have taken place. In "the old days" if I wanted to share a lot of photos, I would insert them in a folder (I can't remember the name), and email the person I wanted to share…
How can an external user share a folder with other people outside the team?
Hi, I have shared one of my dropbox folders with an external user outside my team. I would like him to be able to share that folder with other users. Is it possible to give this one user that permission? When he right clicks-> share on the folder, he gets a message saying he can only share with a link. I would like him to…
My Dropbox account's sharing activity has been paused and I don't know why.
My sharing ability has been paused and I am trying to figure out why, as we have a meeting and I need to share our documents.
Banned for "excessive traffic". How can I resolve this?
I can't believe there's no way to ask for support, but here we are. I've been using Dropbox for about 15 years and over the past 5 years, use the public links feature to share small files with my music production colleagues. 5mb or so per file. Today, for some reason, I got an email that I'm causing "excessive traffic" and…
What is happening to the Dropbox Send & Track feature?
I bought DropBox ONLY because it had the Send and Track feature. Am I correct in understanding, that: * That it no longer functions and I should another service, open a separate account (both DropBox AND Send and track subscription) or what should I do? * That I cannot find my old reports? Because no matter where I look, I…
Shared link to folder from Quickbase channel takes me to empty folder
I am using the Quickbase Dropbox channel to create a folder and upload files to that folder. I then get the Share URL using the Quickbase Dropbox channel and save it in a Quickbase table. I can see the folder and its files when I log into my Dropbox account. But when I use the Share URL in my browser, I get a screen…
How can I share files from my desktop (not app)?
For years I was always able to share files directly from my desktop by clicking on the folder/file in the local dropbox directory. But it no longer has this option! It appears that you can do if you log on to app. Has this long time feature been removed? Thx, Jim
"We’ve suspended your sharing activity" error when trying to share files
I've been getting this message when trying to share files: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement. I have no clue why... for 2 years
I am suddenly no longer able to share folders
I am no longer able to share folders. I still have space in my account.
Can I no longer share files because I exceeded my daily bandwidth limit?
I shared a installation file in my public folder to transfer a 1GB file to my sister. The file was deleted after the transfer was completed. But now no one can access my shared links. I can still see in in my web browser but not in incognito mode. Did I violate a rule for sharing installation files? I know about the…
Why can’t I invite someone to my shared folders?
Hi, I run a Dropbox account for our local club of 25 members. it is the free basic account . we have a new member but I can't find now where you invite a new person , I can add their email address but that isn't the same as them getting an invite to reply to. I always was able to invite new members , can someone please…
Dropbox iOS problem: Unable to share more than 3 files at once.
After my Dropbox app was automatically updated recently (version 414.3), I can no longer send more than four files at once through another app. When I select four or fewer files, it works fine, but selecting more than four prevents me from tapping the send button. My friends who also use iPhones are experiencing the same…
We’ve interrupted your sharing activity because you tried to share a file that may contain malware.
Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this. also happens when i try to share a folder there is no email
Check mod dates on Dropbox file
Hi I dare say this has been asked before, I couldn't find a topic/thread. I am using DB to store an Access Database. This could be accessed by 3 or 4 people remotely who I've shared it with. The data could well have changed. When the office staff come in the following day, I need my C# windows app to checked the…

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